About Paymo

Paymo is a work and project management solution dedicated to Marketing, Design, Creative, and Advertising Agencies, Architecture firms, Universities, Law firms, and Consulting businesses.
It allows you to manage projects, track work time, invoice your clients, get paid online, and measure profitability from the same platform.

Pricing starting from:

US$5.95/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Paymo

- create, assign, and manage tasks
- track work time in browser, via desktop tools or mobile apps
- see who's overbooked or underbooked in Paymo's Team Scheduler
- track expenses, issue invoices to your clients and get paid online
- measure employee performance and track leave days
- comunicate with your team in real time with task comments
- proof designs faster thanks to the file proofing & versioning feature

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Australia, Austria, Belgium, Brazil, Canada and 31 others

Supported Languages

Chinese, Czech, Danish, Dutch, English and 14 others

Pricing starting from:

US$5.95/month

  • Free Version
  • Free Trial
  • Subscription

Images

Paymo Software - Kanban View
Paymo Software - Full Task Details
Paymo Software - Timesheets
Paymo Software - To Do List
Paymo Software - Advanced Task Management
Paymo Software - Real-time Comments and Discussions
Paymo Software - Desktop Apps
Paymo Software - Mobile Apps
Paymo Software - Team Scheduling
Paymo Software - Time Reports
Paymo Software - Invoicing
Paymo Software - Expenses
Paymo Software - Add Bulk Time
Paymo Software - Web Timer
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Paymo video
Paymo video
Paymo video
Paymo video
Paymo Software - Kanban View
Paymo Software - Full Task Details
Paymo Software - Timesheets
Paymo Software - To Do List
Paymo Software - Advanced Task Management
Paymo Software - Real-time Comments and Discussions
Paymo Software - Desktop Apps
Paymo Software - Mobile Apps
Paymo Software - Team Scheduling
Paymo Software - Time Reports
Paymo Software - Invoicing
Paymo Software - Expenses
Paymo Software - Add Bulk Time
Paymo Software - Web Timer

Features

Total features of Paymo: 100

  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Agile Methodologies
  • Alerts/Notifications
  • Assignment Management
  • Bar Chart
  • Billable & Non-Billable Hours
  • Billable Items Tracking
  • Billing & Invoicing
  • Budget Management
  • Calendar Management
  • Capacity Management
  • Client Portal
  • Collaboration Tools
  • Color Codes/Icons
  • Commenting/Notes
  • Communication Management
  • Contact Database
  • Core Accounting
  • Credit Card Processing
  • Customizable Templates
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Payments
  • Employee Activity Monitoring
  • Estimating
  • Expense Tracking
  • File Management
  • File Sharing
  • File Transfer
  • For Creative Agencies
  • For Small Businesses
  • Gantt/Timeline View
  • Goal Setting/Tracking
  • Hourly Billing
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Kanban Board
  • Marketing Calendar
  • Milestone Tracking
  • Mobile Access
  • Mobile App
  • Monitoring
  • Multi-Currency
  • Multiple Projects
  • Online Invoicing
  • Online Time Tracking Software
  • Percent-Complete Tracking
  • Portfolio Management
  • Prioritization
  • Productivity Tools
  • Progress Tracking
  • Project Billing
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Scheduling
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real-time Updates
  • Reminders
  • Remote Access/Control
  • Remote Support Software
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Resource Management
  • Resource Scheduling
  • Single Sign On
  • Status Tracking
  • Tagging
  • Task Editing/Updating
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Time Tracking by Client
  • Time Tracking by Project
  • Time Zone Tracking
  • Timer
  • Timesheet Management
  • Traditional Methodologies
  • Visualization
  • Web-based Deployment
  • Workflow Management

Alternatives

Microsoft Excel

4.8
#1 Alternative to Paymo
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Asana

4.5
#2 Alternative to Paymo
Asana is the leading work management platform for cross-team work that aligns employees around company goals and...

Harvest

4.6
#3 Alternative to Paymo
Harvest is an easy online time-tracking software that can help you answer critical questions about your team's time and...

monday.com

4.6
#4 Alternative to Paymo
monday.com is a cloud-based Work OS, where teams create workflow apps in minutes to run their processes, projects, and...

Reviews

Overall rating

4.7 /5
(453)
Value for Money
4.6/5
Features
4.5/5
Ease of Use
4.6/5
Customer Support
4.7/5

Already have Paymo?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 453
Frank
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Constantly improving

Reviewed on 14/07/2019

Flexible and suitable for a lot of different projects. We gained a lot of insight through the...

Flexible and suitable for a lot of different projects. We gained a lot of insight through the visual data overviews. Tool is constantly improving: new features, upgrades, interface changes for the better.
The customer service was friendly and personal. Paymo and DataFeedWatch are my two favorite customer teams. Definitly recommended!

Pros

- Great, flexible project management tool
- perfectly scalable
- a lot of features and handy shortcuts (saved project lists etc.)
- provides a lot of insights per project and client
- Very friendly and personal customer service.
- Good value for the money

Cons

- Clients did not always get the tool instantly. But recent UX changes could make it easier for them
- Communication with colleagues could get a bit chaotic, takes some time to implement in the workflow.
- A lot of features requires good knowledye whats the best way to use the tool, so definitly assign someone to create a team workflow.

Alternatives Considered

Asana

Reasons for Switching to Paymo

Pricing and UX

Response from Paymo

Hi Frank,

Nicely worded, thank you!

We're working on an improved client portal, with in-app access to guest users so they can contribute and view the project progress in real-time. Follow the thread for it here: https://community.paymoapp.com/t/in-progress-client-portal-collaboration/67/2

Onboarding-wise, the focus for 2020 is going to be on in-app tool tips and video tutorials. Hope this will help you! :)

Jonathan
Overall rating
  • Industry: Graphic Design
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Impressed

Reviewed on 17/06/2020

Overall I have been really impressed with Paymo, it has merged many of the tools I would often have...

Overall I have been really impressed with Paymo, it has merged many of the tools I would often have to use seperate services for and that alone is a massive time & cost saver. Support has been excellent in the few times I have had to contact them, & I have enjoyed implementing the service as the hub for my project management needs. I look forward to the updates the Paymo team bring in the future.

Pros

The biggest selling point for me was the project management facility alongside the app & timer for time tracking. Prior to this I had used a mix of Toggl + Trello, then when I moved to Quickbooks TSheets + Trello + Quickbooks.

Switching to Paymo streamlined this so that I could do all the project management and time tracking in one suite. Quickbooks integration was a necessity also considering all my finances have been handled there too.

Support has been excellent as well, tickets are resolved quickly and always someone available to give a helping hand or to receive feedback.

Cons

The biggest con was actually a feature I asked about before signing up for a subscription. At present the task management boards have no guest access facility. This was a feature I was really looking for as previously I used Trello to share proofs & receive feedback from clients. Having contacted support they have informed me that this feature is on the roadmap and undergoing testing, so hopefully will arrive in the not too distant future.

The web application could also benefit from more keyboard shortcuts as well. This is something I miss from Trello that was incredibly useful, but will mention to support as a feature request, alongside a dark mode or more options for theming the application. (There are chrome extensions that can partially cover this, but native support would be even more appreciated).

Alternatives Considered

monday.com and Asana

Reasons for Choosing Paymo

I found TSheets as a time tracker cumbersome, as it was really built around a larger workforce. It also lacked the project management features that Paymo offered, so had to rely on Trello to cover that.

Switched From

QuickBooks Time

Reasons for Switching to Paymo

I felt it was better value for my needs, and offered the integrated Quick-books facilities that were necessary to replace TSheets.

Response from Paymo

Happy to hear that we streamline not just time tracking, but invoicing (including the QB integration)!

Indeed, the client portal with in-app access to guest users is our #1 priority. It's a large task, with a lot of implications, so we're making sure to check all the community's needs :)

Shortcuts will be more frequent too.

Kind regards,
Marcel

Luciano
Overall rating
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Project and task management without surprises

Reviewed on 24/06/2022

overall sufficient experience. It does not create particular problems for you, nor does it give you...

overall sufficient experience. It does not create particular problems for you, nor does it give you particular satisfaction. to work in a group it's fine, as long as you don't have high customization requirements

Pros

Paymo's ease of use is disarming: it allows you to configure your project and your tasks in an instinctive, fast and reliable way

Cons

Working in Paymo I often feel the need to represent my projects in alternative ways, such as a mind map, or generally a graphic board .. but this is not possible in Paymo

Zac
Overall rating
  • Industry: Architecture & Planning
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Product

Reviewed on 18/11/2022

The online support is fast and meaningful. The platform is fast, easy to use, and has lots of good...

The online support is fast and meaningful. The platform is fast, easy to use, and has lots of good reporting tools and filters.

Pros

Very user friendly. All the team members got familiar with it in less than a week

Cons

Timesheets for past weeks can't be locked which gives opportunity to cheeky users to manipulate hours.

Alternatives Considered

monday.com

Reasons for Switching to Paymo

Features and pricing

Response from Paymo

Hi Zac, thank you for the feedback!
We might take your suggestion into consideration in future updates.

Taylor
Overall rating
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Paymo is the Best Task-Managing Platform I've Used

Reviewed on 16/06/2020

Overall Paymo is the best task managing platform I've used. It's clean, simple and user friendly. I...

Overall Paymo is the best task managing platform I've used. It's clean, simple and user friendly. I would definitely recommend Paymo to other companies.

Pros

I like the flexibility of Paymo. Things are tailored to each day because it makes planning out large projects easier. It also allows for more productivity because we can see what needs to get done for each client right on the main screen. Paymo is also clean and pleasing to look at.

Cons

Something I would like to see improved is the "Progress" settings. As a design/web development company, we have a lot of projects that need to get approved by multiple people so we constantly have dozens of tasks pending/stuck. If there could be a section made specifically for stuck/pending/follow up tasks just to make our Home page less cluttered that would be helpful.

Response from Paymo

Thank you, Taylor!

I think there's a fix to your problem: project status. You can customize them as you wish to better reflect your process: https://help.paymoapp.com/en/articles/977872-how-to-use-project-statuses

Then filter after them for a top-level view of what you're interested:https://help.paymoapp.com/en/articles/888757-how-do-i-filter-projects-by-status

Did you try them out? We can hear each other at [email protected] :)

Showing 5 reviews of 453 Read all reviews

Paymo FAQs

Below are some frequently asked questions for Paymo.

Paymo offers the following pricing plans:

Free - basic tools for personal use (maximum 1 user); Starter - complete suite for freelancers (maximum 1 user): $5.95/user/month; Small Office - for small teams & departments: $11.95/user/month; Business - for medium & large teams: $24.95/user/month; Discounted pricing available for annual billing.

Paymo has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500

Paymo supports the following languages:

Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Irish, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Traditional Chinese, Turkish

Paymo supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Paymo integrates with the following applications:

Adobe Illustrator, Google Calendar, Google Docs, Google Drive, Jotform, LambdaTest, Make, Pabbly Connect, PomoDone App, Quickbooks Online, Rethink, Slack, Typeform, Xero, Zapier

Paymo offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Chat

Related categories

See all software categories found for Paymo.