When I Work
About When I Work
Use When I Work to schedule, track time and attendance, and communicate with employees, all in one place. Create schedules quickly and easily. Send the schedule to staff with just a click—they can get it via notification, email, or text. Activate Time & Attendance to let employees use a mobile time clock through their own device or one you set up as a terminal. Manage shift requests, time off and availability and easily let employees communicate with each other. You can even integrate your payroll provider to streamline the process even more.
When I Work is the perfect tool for small business owners, operations managers, HR managers, or anyone managing hourly schedules. It is available for a 14-day free trial.
Key benefits of When I Work
Easy-to-use staff scheduling software saves time and reduces conflicts.
Visualization tools allow for insight into workload & overtime.
Staff communication tools facilitate easy shift changes and other updates.
Free app for iPhone and Android lets your workforce carry the schedule in their pocket.
Time saving features like schedule templates reduce hours spent scheduling and saves money.
Images
Not sure about When I Work?
Compare with a popular alternative
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
Alternatives
Homecare Homebase
TicketSource
ZoomShift
Planday
Reviews
Already have When I Work?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Consumer Goods
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Ease of scheduling
Reviewed on 22/08/2023
Incredibly useful tool when managing a large amounts of employees, all having different requests...
Incredibly useful tool when managing a large amounts of employees, all having different requests and needs within their schedule. You can request your vacation time weeks in advance, right through the app and it goes right to your manager.
Pros
This program is amazing. You can submit days off and everything right on the app.
Cons
I really don't have any complaints- it is so easy to use.
Response from When I Work
Hey Jessica,
Kib here from the When I Work Customer Care Team.
Thank you so much for this review. We're so glad that When I Work is making a difference for you and your team members and that everyone's finding it easy to use!
- Industry: Entertainment
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
LV loves WIW!
Reviewed on 06/03/2024
WIW is great! I would and have recommended over and over. I've used multiple scheduling software....
WIW is great! I would and have recommended over and over. I've used multiple scheduling software. WIW is hands down the best!
Pros
I like the web based system. I love the instant changes are communicated. I love the color coding of roles and the budgeting features on the schedule.
Cons
Reports are confusing. There should be more premade reports to choose from. I HATE that we can't report an absence without removing the employee from the schedule. When reported absent - the employees shift should be removed from the schedule as well as the labor hours.
Response from When I Work
Hi Felicia,
Shab here from When I Work. We really appreciate your wonderful review! We definitely want to improve your experience, so if there are any specific issues you are encountering or questions you have please reach out to our Customer Care team by submitting a ticket at https://help.wheniwork.com/submit-a-ticket/. We're here to help!
Thank you.
Warmly,
Shab
- Industry: Printing
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Works Well Enough
Reviewed on 26/02/2024
Overall it worked well for our first digital time clock. However as the price increased and the...
Overall it worked well for our first digital time clock. However as the price increased and the features become less focused on what we needed, we moved on to other programs. For retail or part-time employees this could be very useful.
Pros
It is easy to sign up for and simple to manage. The cost is very low and usually has a free trial before you buy.
Cons
The updates kept causing issues. Employees interface on a computer had to consistently be signed in again. The Kiosk feature needs improvement.
Alternatives Considered
TimeTrackResponse from When I Work
Hi there Catherine,
Ky here from the Customer Care team at When I Work. I'm following up to thank you for taking the time to write this detailed review.
We're sorry to hear that the updates cause your team issues and as much as we'd love everything to work out for all workplaces, we definitely understand needing to find the best fit for your individual workplace.
If you have more specific feedback you'd like to share please feel free to submit a ticket at https://help.wheniwork.com/submit-a-ticket/ We'd love to hear more about your experience!
Thank you for trying out When I Work, Catherine!
Warm regards,
Ky
- Industry: Accounting
- Company size: 2–10 Employees
- Used Monthly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great software for scheduling of work
Reviewed on 19/09/2024
It was a great product, very useful, clear layout and great features.
It was a great product, very useful, clear layout and great features.
Pros
Scheduling feature was very good, we could see very clearly availability of each employee and their schedules of work.
Cons
It did not link directly with our bookkeeping software.
Reasons for Choosing When I Work
We wanted an app that will be communicating to the employees directly their schedules.Switched From
Microsoft ExcelReasons for Switching to When I Work
This software worked best for the scheduling needs.Response from When I Work
Hi Daniel,
Shab here from When I Work. We're delighted to see that you have enjoyed When I Work! If you had any questions that we can help you with, please submit a ticket to us directly at https://help.wheniwork.com/submit-a-ticket/ and we'd be more than happy to assist you. Thank you!
Warmly,
Shab
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Game Changer
Reviewed on 06/03/2024
It's been a huge change in scheduling each week. I used to dread it but no it's so much more...
It's been a huge change in scheduling each week. I used to dread it but no it's so much more manageable. The more I use it the more I learn how to be more efficient with the process. Our team loves it as well. Overall, just a great experience.
Pros
I love the ability to make changes right from the app on my phone. Also, to have the functionality to make adjustments as needed. The scheduler views and auto-assign feature has been a huge help to our organization. Also, the ability to put a begin and end date on availability requests. We tried 2 other scheduling systems and this one by far has been the most effective and easy to use for administrators and employees.
Cons
The cost is a little high and by paying on a yearly basis the discount isn't enough to really make a difference for paying in advance.
Alternatives Considered
Square Point of SaleReasons for Choosing When I Work
Too many of our employees were struggling to utilize the availability/time off features with ScheduleFly.Switched From
ScheduleflyReasons for Switching to When I Work
Square didn't have an option to put up a shift, only to swap.Response from When I Work
Hi Marilee,
Shab here from When I Work. We are so delighted that you decided to join us and even more delighted to hear that you are enjoying using When I Work!
If you run into any issues or have any questions along the way, we'd love to help! Please submit a ticket with our team at: https://help.wheniwork.com/submit-a-ticket/ and we'd be happy to assist you.
Thank you for choosing When I Work!
Warmly,
Shab
When I Work FAQs
Below are some frequently asked questions for When I Work.Q. What type of pricing plans does When I Work offer?
When I Work offers the following pricing plans:
- Starting from: US$1.50/month
- Pricing model: Subscription
- Free Trial: Available
Essentials plan starts at $1.50/user/month. When I Work is offered as a subscription on a month-to-month basis. There are no long-term contracts and a credit card is NOT required to start a free trial.
Q. Who are the typical users of When I Work?
When I Work has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does When I Work support?
When I Work supports the following languages:
English
Q. Does When I Work support mobile devices?
When I Work supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does When I Work integrate with?
When I Work integrates with the following applications:
321Forms, ADP Workforce Now, Crew, Google Calendar, Google Workspace, Gusto, Meta for Business, OnPay, PayPal, QuickBooks Online, QuickBooks Online Advanced, Square Point of Sale, Starboard Suite, Tribepad, Zapier
Q. What level of support does When I Work offer?
When I Work offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat
Related categories
See all software categories found for When I Work.
- Medical Scheduling Software
- Restaurant Management Software
- Salon Software
- Scheduling Software
- Time Clock Software
- Catering Software
- Bakery Software
- Food Service Management Software
- Workforce Management Software
- Time Tracking Software
- Employee Scheduling Software
- Calendar Software
- Charity Software
- Brewery Management Software
- Team Communication Software
- Attendance Tracking Software
