About Keap
Keap, helps small businesses grow with three highly customizable plans. Keap Grow This plan for startups and growing small businesses lets you organize everything in one tool, automatically follow up, and deliver the service that wins more business. Keap Pro This step-up plan provides all-in-one CRM, sales and marketing automation software designed for service-based businesses. Keap Pro offers repeatable sales process and marketing campaigns that will keep your business moving forward. Infusionsoft by Keap. Our top-tier offering helps established service-based businesses who need a CRM with advanced sales and marketing automation, and fully customizable campaigns that easily integrate with existing apps. At Keap, we also have a true passion for small business success. We've been in your shoes. Keap started as a small business, and more than 50% of our employees have owned or worked at a small business. Our love for small businesses is at the core of our culture.
Key benefits of Keap
CRM: simplify sales activities, qualify and distribute leads, automate sales tasks, view sales and conversion reports, manage opportunities and pipelines, capture leads with web forms, segment customers, manage calendar and tasks, import and manage data, and more.
MARKETING: build relationships with campaigns, follow-up with autoresponders, share content socially, measure results, capture leads with web forms, track results with reports, get personal with behavioral triggers, market offline, and more.
E-COMMERCE: create a storefront and shopping cart, create electronic order forms, sell with discounts, upsells and trials, offer payment plans, trigger post-purchase follow-up, invoice and collect electronically, manage product inventory and fulfillment, grow through affiliate programs, and more.
PAYMENT: fully integrated with Infusionsoft, fast setup and easy to use, transparent pricing, setup to support all handled through Infusionsoft, not another vendor.
AUTOMATION: build smart campaigns, qualify and distribute leads, automate workflow, create smart promo offers, invoice and collect automatically, track and deliver products, create personalized communications, and more.
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Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Consumer Goods
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
an excellent tool
Reviewed on 17/07/2024
It gives me a less stressful job where I can have everything in order and perfect email tracking,...
It gives me a less stressful job where I can have everything in order and perfect email tracking, and where my biggest help is having happy clients.
Pros
The tool that I use the most and that is useful to me is sales tracking because I can have a better focus in this area without losing track, I also use a lot of tracking that can be given more personalized to potential clients so that they receive the correct emails. with the information. It makes it easier for me to have a more fluid electronic commerce with new and old customers to continue providing good service.
Cons
In my case everything has worked wonderfully for me, there is nothing that has made me upset in the past
Response from Keap
Hello Caroline,
Thank you for sharing that you've found Keap to be an excellent tool! We love hearing that everything has worked wonderfully for you.
- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I'm keaping this CRM
Reviewed on 20/09/2023
I recommend Keap to anyone looking for a CRM. It has the right combination of all those critical...
I recommend Keap to anyone looking for a CRM. It has the right combination of all those critical components. Our previous CRM was a problem in and of itself, but Keap actually helps us solve problems. We couldn't be happier.
Pros
I like Keaps automation the most. I'm no longer swamped with repetitive mind numbing tasks. I only need to set the automation once and it continues to perform the way I need it to. Keap is user friendly and has readily available customer support. Using any CRM can be tedious but Keap is just so easy to use and customize.It has wonderful contact management, lead capture, and tracking tools.It's also very flexible. Keap can help with a landing page and forms to go with it.
Cons
I'd like the calendar management to be more thorough, but other than that I don't have anything bad to say about Keap.
Alternatives Considered
HubSpot CRMReasons for Choosing Keap
Problems on top of problems with that product.Switched From
Zoho CRMReasons for Switching to Keap
Keap looked like it was better for us all around and more flexibleResponse from Keap
Thank you for taking the time to leave us a review and recommending us to others! We're happy to hear that you're "Keaping this CRM"!
- Industry: Construction
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Do not buy into the Hype, poor software and many flaws in fuctionality!
Reviewed on 09/05/2024
Would only recommend it to my competition/enemy!
Would only recommend it to my competition/enemy!
Pros
The idea that I could have everything in one software!
Cons
Reality was that they were not good at making any of the many functions work well and seamlessly. Be prepared to spend hours with their support team and get to eventually no-where.
Response from Keap
Hello Mehran,
We're sorry to hear that Keap wasn't a good fit for you. We wish you the best going forward.
- Industry: Retail
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Automating business made easy
Reviewed on 18/09/2024
Good experience and great software to automate my business
Good experience and great software to automate my business
Pros
Automated emails for marketing made my job much easier
Cons
The price. It was expensive compared to others
Response from Keap
Hello Sarah,
We appreciate you sharing your experience with Keap! We're glad to hear that automated emails have made your job much easier. We appreciate the feedback on price, our team is always working on adding features to bring even more value to our users.
- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Effective Tool For Task Automation
Reviewed on 18/05/2024
I was able to effortlessly monitor each client from start to finish. The system consolidates...
I was able to effortlessly monitor each client from start to finish. The system consolidates contact information, client interactions, emails, texts, and tasks into a single platform, allowing you to quickly understand a customer's status when they call. Client actions can automatically trigger various tasks, advancing each client through the sales funnel, with all relevant information easily accessible in one place. This really eliminates the need to juggle multiple programs, providing a much more organized workflow. Some cons include the need for a larger selection of templates and confusion with certain automated tasks. However, these limitations should not deter you from using this program.
Pros
My favorite feature was the ability to organize and access information seamlessly. It really made tracking each individual clients' progress easier and much more straightforward.
Cons
I believe that some of the automated tasks were confusing, and there should have been a larger selection of templates.
Response from Keap
Hello Ashlee,
Thank you for taking the time to leave us a review!
We're happy to hear that Keap has helped eliminate the need to juggle multiple programs.
We appreciate your feedback regarding the confusion surrounding automated tasks. We have some exciting updates coming up that will make automating easier than ever.
Keap FAQs
Below are some frequently asked questions for Keap.Q. What type of pricing plans does Keap offer?
Keap offers the following pricing plans:
- Starting from: US$129.00/month
- Pricing model: Subscription
- Free Trial: Available
Keap is available across three pricing plans based on the number of users and contacts.
Q. Who are the typical users of Keap?
Keap has the following typical customers:
Self Employed, 2–10, 11–50
Q. What languages does Keap support?
Keap supports the following languages:
Arabic, Dutch, English, French, German, Hebrew, Italian, Japanese, Portuguese, Spanish, Swedish
Q. Does Keap support mobile devices?
Keap supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Keap integrate with?
Keap integrates with the following applications:
40Nuggets, AdEspresso, Adobe Commerce, AppointmentCore, Arborgold, Bedrock Data, BigCommerce, Birdeye, Bonjoro, Booker, Call Loop, ClicData, Cyfe, Deadline Funnel, Dropbox Business, Eventbrite, FuseDesk, Gmail, GoTo Webinar, Google Calendar, Google Contacts, Google Drive, Graphly, Help Scout, Higher Logic Thrive, Instapage, Interact, Jotform, Justuno, LeadDyno, Leadpages, LeadsBridge, LinkTrust, LiveChat, MOBIT, Mailchimp, Meta for Business, Microsoft Outlook, Mobiniti, OnceHub, Operations Hub, OptinMonster, Picreel, Pipedrive, Privy, Privy, QuickBooks Online, QuickBooks Online Advanced, QuickTapSurvey, Salesforce Sales Cloud, Setmore, Shift4Shop, Shopify, Slack, Slemma, Speak2Leads, Sync2CRM, TenFold, ThriveCart, Trello, Twilio, Typeform, Webgility, WebinarJam, Wisepops, Wistia, WooCommerce, WordPress, Workato, Wufoo, Xero, Zapier, Zen Cart, Zendesk Suite, Zoom Workplace
Q. What level of support does Keap offer?
Keap offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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