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Salesforce Sales Cloud

Name: Salesforce Sales Cloud
Rating: 4.4 (18749 reviews)

Salesforce Sales Cloud

4.4 (18,749)

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Cloud-based CRM & Sales Automation

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About Salesforce Sales Cloud

Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce.

Whether you’re starting your business or looking to grow, Sales Cloud can help you win more deals by building better customer relationships. Get up and running fast with single source of truth for all of you customer data. Enhance your sales productivity by automating manual tasks so you can focus on your customers. And when you’re ready to grow, you can connect your entire business to Salesforce with a single platform that helps you build better customer experiences.

Pricing starting from:

US$25.00/month

Free Version
Free Trial
Subscription

Pricing plans

Free Trial

Key benefits of Salesforce Sales Cloud

- Super-charge your sales
- Deliver amazing service
- Join all the important conversations
- Build custom apps and sites
- Collaboration across your global organization
- Mobile: Anywhere access to the live data you need
- Get insights you need to make smarter decisions.

Typical Customers

Freelancers
Small Businesses (2-50)
Mid-size Companies (51-500)
Large enterprises (500 and more)

Deployment

Cloud-based
On-premise

Markets

Australia, Austria, Belgium, Canada, China and 26 others

Supported Languages

English, French, German, Italian, Russian and 2 others

Pricing starting from:

US$25.00/month

Free Version
Free Trial
Subscription

Pricing plans

Free Trial

Images

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Features

Total features of Salesforce Sales Cloud: 195

"What If" Scenarios
AI/Machine Learning
API
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Activity Tracking
Ad hoc Reporting

Agent Management
Alerts/Notifications
Appointment Management
Appointment Scheduling
Approval Process Control
Assignment Management
Audience Targeting
Auto-Dialer

Automatic Call Distribution
Batch Processing
Bid Management
Budgeting/Forecasting
Business Card/Badge Scanning
Business Process Control
Buyer Management
CRM

CRM Integration
Calendar Sync
Calendar/Reminder System
Call Center Management
Call List Management
Call Logging
Call Management
Call Monitoring

Call Recording
Campaign Analytics
Campaign Management
Campaign Planning
Catalog Management
Change Order Management
Channel Management
Chat/Messaging

Client Management
Client Portal
Client Tracking
Client/Property Matching
Collaboration Tools
Commenting/Notes
Commission Management
Communication Management

Competitive Analysis
Configurable Workflow
Contact Database
Contact Management
Contract/License Management
Conversion Tracking
Correlation Analysis
Customer Database

Customer Engagement
Customer History
Customer Segmentation
Customer Social Profiles
Customer Support
Customizable Branding
Customizable Fields
Customizable Reports

Customizable Templates
Dashboard
Dashboard Creation
Data Import/Export
Data Management
Data Synchronization
Data Visualization
Deal Management

Document Management
Document Storage
Drag & Drop
Dynamic Modeling
Electronic Signature
Email Management
Email Marketing
Email Response Control

Email Templates
Email Tracking
Employee Management
Engagement Tracking
Estimating
Exception Reporting
Field Sales Management
Financial Management

For AEC Industry
For Insurance Industry
For Mac Devices
For Real Estate
For Real Estate Agencies
For Sales Teams/Organizations
For Small Businesses
For Startups

For iPad Devices
Forecasting
Goal Management
Graphical Data Presentation
Inbox Management
Interaction Tracking
Internal Chat Integration
Job Costing

Job Scheduling
Key Performance Indicators
Knowledge Base Management
Knowledge Management
Landing Pages/Web Forms
Lead Capture
Lead Distribution
Lead Generation

Lead Management
Lead Nurturing
Lead Qualification
Lead Scoring
Lead Segmentation
Listing Management
Live Chat
Marketing Automation

Medical History Records
Meeting Management
Mobile Access
Modeling & Simulation
Monitoring
Multi-Campaign
Multi-Channel Communication
Multi-Channel Marketing

Multi-Currency
Opportunity Management
Patient Communications
Patient Management
Performance Management
Performance Metrics
Physician Management
Pipeline Management

Pipeline Reports
Predictive Analytics
Presentation Tools
Price Optimization
Prioritization
Product Catalog
Progress Tracking
Project Management

Project Time Tracking
Project Tracking
Projections
Proposal Generation
Proposal Management
Prospecting Tools
Purchase Order Management
Quotes/Estimates

Real-Time Analytics
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Recommendations
Referral Tracking
Reminders

Reporting & Statistics
Reporting/Analytics
Role-Based Permissions
Sales Activity Management
Sales Approval
Sales Automation
Sales Forecasting
Sales Onboarding & Training

Sales Pipeline Management
Sales Reports
Sales Trend Analysis
Scheduling
Search/Filter
Segmentation
Self Service Portal
Shared Contacts

Social Media Integration
Source Tracking
Statistical Analysis
Subcontractor Management
Support Ticket Management
Tagging
Task Management
Task Progress Tracking

Task Scheduling
Template Management
Territory Management
Third-Party Integrations
Training Management
Transaction Management
Version Control
Visual Analytics

Warranty Tracking
Web-based Deployment
Workflow Management

Alternatives

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4.4

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Little Green Light

4.7

#2 Alternative to Salesforce Sales Cloud

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Constant Contact

4.3

#3 Alternative to Salesforce Sales Cloud

We deliver for small businesses with powerful tools to simplify and amplify digital marketing. Whether it's driving...

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Zoho Expense

4.6

#4 Alternative to Salesforce Sales Cloud

Zoho Expense is online travel and expense management software that helps businesses streamline corporate travel,...

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Reviews

Overall rating

4.4 /5

(18,749)

Value for Money

4.0/5

Features

4.4/5

Ease of Use

4.0/5

Customer Support

4.1/5

Already have Salesforce Sales Cloud?

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Showing 5 reviews of 18,749 Read all reviews

Showing 5 reviews of 18,749

Himaanshu

Overall rating

Industry: Information Technology & Services
Company size: 51–200 Employees
Used Daily for 1-5 months
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 9.0 /10

Complex, Integrated tool

Reviewed on 03/08/2024

Overall, it is a great customer relationship management (CRM) platform that helps businesses manage...

Overall, it is a great customer relationship management (CRM) platform that helps businesses manage their sales process, customer data, and interactions.

Pros

It significantly enhances sales pipeline by optimizing lead management and conversion rates. Convert more prospects into customers by effectively nurturing leads, streamlining sales processes, and gaining valuable insights into customer behavior.

Cons

Implementation is quite complex and resource-intensive, often presenting challenges for smaller businesses or those lacking dedicated IT support.

Aaron

Overall rating

Industry: Nonprofit Organization Management
Company size: 51–200 Employees
Used Daily for 2+ years
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 8.0 /10

Salesforce is a Top Tool for Work across Large Teams!

Reviewed on 22/11/2024

Pros

The convenience and use across large teams

Cons

The learning curve is steep. Some processes take a bit of time to master

Angel

Overall rating

Industry: Automotive
Company size: 11–50 Employees
Used Monthly for 2+ years
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 9.0 /10

Salesforce Sales Cloud helps me keep track of my sales leads and customer interactions in one...

Reviewed on 21/11/2024

Pros

The software is user-friendly and provides great insights into customer data. I can easily collaborate with my team and access it on the go.

Cons

I wish the reporting features were more customizable, and the initial setup can be overwhelming for new users.

Joseph

Overall rating

Industry: Financial Services
Company size: 5,001–10,000 Employees
Used Daily for 2+ years
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

Take your sales processes to the nect level

Reviewed on 20/09/2024

I love using Salesforce Sales cloud for all my sales peocesses and also for my team of sales...

I love using Salesforce Sales cloud for all my sales peocesses and also for my team of sales executives to keep track and help them achieve thier sales goals.

Pros

The ability to manage my sales pipline ane my prospect pipeline to keep track of all my client book of business and all the information about my book of business which is worth 5.9 million dollars of business

Cons

I really dont see what I like least about Salesforce

Chris

Overall rating

Industry: Marketing & Advertising
Company size: 5,001–10,000 Employees
Used Daily for 2+ years
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 9.0 /10

Great software that helps you be more successful

Reviewed on 05/12/2024

Used it at multiple companies both as a user and manager/admin levels. Always found it useful and...

Used it at multiple companies both as a user and manager/admin levels. Always found it useful and wondered how companies survive without something similar.

Pros

It allows users to stay organized and on task, also while balancing the needs of the overall business.

Cons

While a plus to have so many features, it can be overwhelming. Take some time to complete some additional tutorials and training, and it will help.

Alternatives Considered

HubSpot Marketing Hub

Reasons for Switching to Salesforce Sales Cloud

It was all-incompassing of what we needed.

Showing 5 reviews of 18,749 Read all reviews

Salesforce Sales Cloud FAQs

Below are some frequently asked questions for Salesforce Sales Cloud.

Q. What type of pricing plans does Salesforce Sales Cloud offer?

Salesforce Sales Cloud offers the following pricing plans:

Starting from: US$25.00/month View Pricing Plans
Pricing model: Subscription
Free Trial: Available

Basic sales and marketing for up to 5 users $25 /user/month* (billed annually) Complete CRM for any size team $80 /user/month* (billed annually) Deeply customizable CRM for your business $165 /user/month* (billed annually) Unlimited CRM power and support $330 /user/month* (billed annually)

Q. Who are the typical users of Salesforce Sales Cloud?

Salesforce Sales Cloud has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Q. What languages does Salesforce Sales Cloud support?

Salesforce Sales Cloud supports the following languages:

English, French, German, Italian, Russian, Spanish, Swedish

Q. Does Salesforce Sales Cloud support mobile devices?

Salesforce Sales Cloud supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Q. What other apps does Salesforce Sales Cloud integrate with?

Salesforce Sales Cloud integrates with the following applications:

Birdeye, Box, ClearSlide, Crowdstack Pro, Dropbox Business, Eventbrite, Evernote Teams, Expensify, Five9, GetFeedback, Gmail, GoTo Meeting, Litmos, Mailchimp, Professional Services Cloud, QuickBooks Online, Smartsheet, SurveyMonkey, Veeva CRM, Webinato, Yesware, Zapier

Q. What level of support does Salesforce Sales Cloud offer?

Salesforce Sales Cloud offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for Salesforce Sales Cloud.