About Buildertrend
Buildertrend is the leading residential construction management platform. Since 2006, we’ve empowered contractors to take control of projects and bring efficiency, organization and seamless communication to every aspect of their business. Builders can stay on top of costs, supplies, staff and more in one convenient place — and take on more projects without adding paperwork and stress. For over 1 million users across 100 countries, Buildertrend has made it easy to run successful projects and deliver a five-star experience to homeowners.
Each customer has a dedicated team to deliver a personalized, unlimited training experience. Customers also have unlimited access to branding and web services, educational webinars, live chat support and an extensive online help center. For more learning, we host online or in-person conferences for an immersive learning experience, or we offer Onsite Consulting if you prefer for our team to come to you and work side-by-side with your company.
Buildertrend integrates with other solutions such as QuickBooks, Xero and material takeoff tools.
Key benefits of Buildertrend
Run your entire business from one single platform.
Save time and money through scheduling efficiency.
Never loose money on a botched change order again.
Manage your subcontractors with ease.
Automatic notifications cut down phone calls and emails.
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Reviews
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- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
It's not just a project management tool
Reviewed on 13/02/2019
We have been very pleased!! We have a dedicated team who knows us by name and is always there to...
We have been very pleased!! We have a dedicated team who knows us by name and is always there to help!!
Pros
I implemented my first system for production home building in 1991, so I have a little experience in this area. After trying 2 other competitors on a trial basis, we selected our first choice, BuilderTrend to help us manage our projects. It is customizable and also follows standards which help you efficiently manage your business whether a new builder, remodeler or other home improvement type company. But, the best part has been adoption and the response of customers. We actually remodeled two projects for the same customer while they were out of the country. The communication features in BT facilitated what would not have been possible in the same time frame in the past plus processed payments. Using BuilderTrend has been a great marketing tool to set us apart from the competition.
Cons
Subcontractor use has been our biggest roadblock as it takes more training with some and reminders to get them to use the software.
Response from Buildertrend
Stacy, thank you so much for your 5-star review and kind words! We are so happy to hear how well Buildertrend is working for your company.
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Customizable Software
Reviewed on 14/06/2019
Prior to Buildertrend, we had to use three programs to manage our jobs and purchase orders, now we...
Prior to Buildertrend, we had to use three programs to manage our jobs and purchase orders, now we just use Buildertrend. We are saving time and are able to keep everything in one spot!
Pros
I love that buildertrend is so customizable. The software was able to be tailored for our specific needs while many of the other programs we looked at were not. The purchase order feature has allowed us to streamline and reduce our expense processing time. The app works well for our field operations and sales reps. Tech support and online chat people are very helpful in quickly answering questions.
Cons
Although it's infrequent, we sometimes struggle with internet connections in storm/rural areas and the software does not have an offline mode. I dislike the receive payment feature as you can't record a payment by itself, you do it inside the invoice and although you can receive partial payments, you can record multiple checks in the payment box
Reasons for Choosing Buildertrend
Large job management - scheduling multiple scopes for multiple buildings, purchase order management between people in the field and admin, customizable document/photo folder organizationReasons for Switching to Buildertrend
The software was customizable and was able to alleviate my pain points with our software and allowed us to reduce the number of programs we were using. The staff was very knowledgeable about their product, and designated me a rep who was familiar with construction and our accounting program for integration.- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Feedback on current satisfaction with BT
Reviewed on 14/06/2019
We are trying to run most of our construction business on BT, and use many parts of it, however the...
We are trying to run most of our construction business on BT, and use many parts of it, however the more we use the more we find things that are not very flexible, and of course if I can't resolve an issue when it arises it costs me much more time to deal with it once you folks are back working...
Pros
It does seem to have considerable functionality... some of which has been very helpful to us
Cons
Where to start. Response time is slow, even when I am connected to fibre. Some of the functionality is hard to use.. For example we are using the leads features, but it seems like we need many clicks to get a decent summary of a lead.... The window where activity is stored is very small...and does not seem expandable... so we can only see 2 or 3 lines of the data at a time....ie no ability to enlarge the window.
Next, I have enrolled in the credit card payments...and was helped initially by a BT specialist....but then was handed off to Wepay. After 2 weeks the account is still not set up. WePay regularly send emails asking me to submit documents I have already submitted.... I do and then the send another email asking for the same documents.... I reply asking to talk to someone...but no one seems interested in talking...only sending confusing emails.....
The hours of the help line seem very limited... As I try to grow my business I need to do considerable admin work after a shift has gone home...but so has buildertrend. Folks on the help line do work hard to resolve issues, but are often not available...for example.... the whole support team seems to be required for the same regular internal meetings... In an ideal world the customer would not have to wait so long for help.
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Good PM Software if you think outside the box
Reviewed on 13/06/2019
Overall I am happy with our investment into Buildertrend, but we have also put a lot of work to get...
Overall I am happy with our investment into Buildertrend, but we have also put a lot of work to get it working for what we need. It can be very time consuming to solve how you operate in Buildertrend unless you use it at a very basic level. They really need to walk you through how to set up and use Buildertrend as a new user and how to more fully customize it for your company needs.
I have not been very pleased with how slow and unresponsive they have been in implementing changes. They need to take customer feedback more seriously and utilize their customers who are heavy users to help show them how to improve the software.
Pros
I really like that there is unlimited storage and that since it is cloud-based, everyone sees the same data as soon as it is entered. There are also ways to customize the software in several areas, especially To-Do's. Permissions are very granular which can be good, although it can be complex as well.
Cons
Understanding how all areas of the software interact is complex, you can't customize fields in Events/Schedule, most of all I dislike the search and filter settings. They are very poor and make it hard to deal with large data sets. Their filters are missing exact matches between items in the same category. There are a handful of other little complaints, but they really need to add custom fields to Events and then update their filter settings to allow exact matches only and also use standard search engine criteria in the text fields.
Reasons for Switching to Buildertrend
The overall value of the software and the variety of features.- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Buildertrend is simple to use
Reviewed on 13/06/2019
Pros
Buildertrend is super simple for even the lowest tech person. It keeps all our data in one place that all employees can see. Communication is so much better with this product!
Cons
Only one complaint - There's no way for the users to record their lunch break so that we can conform to CA regulations, also there's not a way that I know of for the employee to electronically submit their timesheet info with a signature
Alternatives Considered
ProcoreReasons for Choosing Buildertrend
Pro Est was so hard to set up and keep maintained. Also didn't offer barely any functionality except estimating.Switched From
ProEstReasons for Switching to Buildertrend
CostResponse from Buildertrend
We appreciate your review and feedback, Kris! I have passed your suggestions about the lunch break and electronic signatures for timesheet info on to our Product team.
Buildertrend FAQs
Below are some frequently asked questions for Buildertrend.Q. What type of pricing plans does Buildertrend offer?
Buildertrend offers the following pricing plans:
- Starting from: US$399.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Q. Who are the typical users of Buildertrend?
Buildertrend has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Buildertrend support?
Buildertrend supports the following languages:
English
Q. Does Buildertrend support mobile devices?
Buildertrend supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Buildertrend integrate with?
Buildertrend integrates with the following applications:
Dropbox Business, Gmail, Google Calendar, Google Maps, Meta for Business, Microsoft Excel, Microsoft Outlook, QuickBooks Online Advanced, Quickbooks Online, Twitter/X, WordPress, Xero
Q. What level of support does Buildertrend offer?
Buildertrend offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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