About Docebo
Docebo’s LMS Suite is transforming the way enterprise and corporate customers increase speed to onboarding, development, enablement and customer education with ease and flexibility.
Docebo’s learning solution is designed to meet the needs of all your internal and external training. Docebo scales from 500 learners to thousands without skipping a beat - from content creation, management, delivery, through to measuring the business impact of their programs.
Key benefits of Docebo
Boundless Configurability
Create flexible learning programs with dozens of extensions and native integrations across all products.
Business Impact, Measured
Validate your company's learning investment and make data-driven decisions to drive your business.
Multi-Audience Delivery
Deliver personalized, scalable learning to several internal, external or blended audiences.
Scale Across The Learning Loop
Tackle any learning challenge to create a true learning culture within your organization.
Streamline Your Content Strategy
Create and manage your own learning content or leverage high-quality off-the-shelf e-learning content.
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Reviews
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- Industry: Electrical/Electronic Manufacturing
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Learning Management System That Matches an Array of Business Cases
Reviewed on 22/08/2023
We are now able to launch training globally, while adjusting based on local needs. Additionally, we...
We are now able to launch training globally, while adjusting based on local needs. Additionally, we will be able to train external audiences soon!
Pros
The product was relatively easy to launch and relatively straightforward. Creating and managing rulesets within the system is easy as well.
Cons
Main parts Docebo could improve on would be mass course management and web conferencing integration. The system can do both, but for mass course management, as previously mentioned, it is a bit difficult to apply rules on scale.For web conferencing integration, the system should not need to have an integration per user. That, or Docebo can create its own internal web conferencing offering.
Reasons for Choosing Docebo
Slow updates and unintelligent.Reasons for Switching to Docebo
Neither could match our long-term goal at the time, which was to start training internally then expand externally.- Industry: Logistics & Supply Chain
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
You get out of it what you put into it
Reviewed on 24/10/2023
The overall experience with Docebo is that you get out of it what you put into it. If you put the...
The overall experience with Docebo is that you get out of it what you put into it. If you put the effort into the platform to make it what you want, you will get the benefits from it.
Pros
Docebo is a platform that encompasses a lot of features into one. Between a course content repository, to a social learning platform, to SCORM compatible LMS, Docebo has it all.
Cons
Certain current states of the system such as not being able to retake a course can be frustrating. There isn't much that you can't find a workaround for, but sometimes you will have a lot of work arounds for something you might seem is simple.
- Industry: Human Resources
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Worst customer support model of any LMS provider.
Reviewed on 15/05/2019
We have been disappointed since the beginning of our implementation. It was extremely haphazard...
We have been disappointed since the beginning of our implementation. It was extremely haphazard with no real direction. We got spreadsheets of tasks but those were abandoned by our implementation person early. Our CSM has been less than helpful, she booked a demo of one of the features we were interested in exploring in addition to our current services but didn't invite the right people to the call so everyone (including several of our directors) wasted their time.
Pros
Some of the workflows are intuitive. Supports a lot of file formats.
Cons
Clunky navigation. Our users consistently report negative feedback. There are bugs in the workflows, customer support all give different responses and often are incorrect. The support is just awful being in EST with no phone support (even for fee) available. issues take a long time to solve (sometimes months) and support is very slow. This is not a very well developed or managed application given the breadth and scope of issues we've encountered.
Reasons for Switching to Docebo
nope.- Industry: Financial Services
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great for user segmentation and personalized experiences
Reviewed on 20/11/2023
Pros
- Ability to personalize each audience's experience.
- Ability to customize pages through HTML and CSS.
- User-friendly admin interface.
- Option to set up and customize power user visibility in great detail.
- Robust documentation and very well-prepared support team.
- APIs and bulk action options which make administrative tasks far less time-consuming.
- Great integration options.
Cons
The ILT setup could still use some improvement. For instance, while we can build several sessions within the same ILT course, we cannot assign different training materials - all cohorts get to see the same e-learning modules, which is not ideal if access should not be allowed pre/post-event.
- Industry: Professional Training & Coaching
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Extended Enterprise capabilities
Reviewed on 24/10/2023
We are using Docebo both for internal onboarding and training and to offer its capabilities to our...
We are using Docebo both for internal onboarding and training and to offer its capabilities to our customers using the extended enterprise module, offering a totally customized experience to each of the customers connected.
Pros
What is most amazing about Docebo is the capability to customize the platform in terms of learning experience and overall training organization.
Cons
All the coins have two faces, the cons in Docebo are related to the pros: the strong customization capabilities make the platform administration complex, and it needs to have a high level of specific knowledge.
Docebo FAQs
Below are some frequently asked questions for Docebo.Q. What type of pricing plans does Docebo offer?
Docebo offers the following pricing plans:
- Starting from: US$25,000.00/year
- Pricing model: Subscription
- Free Trial: Available
Starter, Advanced, and Enterprise plans are available. Contact Docebo for pricing details.
Q. Who are the typical users of Docebo?
Docebo has the following typical customers:
201–500, 501–1,000, 1,001–5,000
Q. What languages does Docebo support?
Docebo supports the following languages:
Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese
Q. Does Docebo support mobile devices?
Docebo supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Docebo integrate with?
Docebo integrates with the following applications:
ADP Comprehensive Services, Adobe Connect, Adobe Connect Learning, Adyen, Auth0, BambooHR, BlueJeans Meetings, Digital Samba, Elucidat, Gmail, Go1, GoTo Meeting, GoTo Training, GoTo Webinar, GoToMeeting, GoToWebinar, Google Analytics 360, Google Calendar, Google Drive, Google Workspace, Lectora, LinkedIn for Business, Meta for Business, Microsoft Teams, Namely, Okta, Optimizely, PayPal, Salesforce Sales Cloud, Shopify, Slack, Stripe, Teleskill Live, Twitter/X, Vivocha, Webex, WordPress, Workday HCM, Zendesk Suite, Zoom Events and Webinar, Zoom Meetings, Zoom Phone, authorize.net
Q. What level of support does Docebo offer?
Docebo offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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