---
description: If you're in a hunt for the best solution for your business, learn what Insightly has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Insightly Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [Insightly](/software/90563/insightly)

# Insightly

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> Insightly is the modern, affordable CRM that teams love. It’s easy to use, simple to customize, and scales with companies as they grow, solving common pain points that legacy CRMs can't. Insightly is trusted by more than a million users worldwide.
> 
> Verdict: Rated **4.0/5** by 654 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of Insightly

Build and Convert Sales Pipeline&#10;Convert quality leads to opportunities, actively manage every step from opportunity to close, and grow your business faster than ever. &#10;&#10;Increase Productivity&#10;By supporting intuitive, automated, and scalable processes, teams are empowered to close deals and deliver services faster and more efficiently.&#10;&#10;Build Lasting Customer Relationships&#10;Show customers and prospects you know them by capturing the right information about every interaction and using your data to deliver great experiences.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 654 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 3.8/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 3.9/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Insightly
- **Location**: San Francisco, US
- **Founded**: 2010

## Commercial Context

- **Starting Price**: US$29.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Plus&#10;$29/user/month (billed annually)&#10;&#10;Professional&#10;$49/user/month (billed annually)&#10;&#10;Enterprise&#10;$99/user/month (billed annually)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, Portuguese, Spanish
- **Available Countries**: Australia, Canada, China, Germany, India, Japan, New Zealand, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Alerts/Notifications
- Appointment Scheduling
- Assignment Management
- Batch Processing
- Budgeting/Forecasting
- Business Card/Badge Scanning
- CRM
- Calendar Sync
- Calendar/Reminder System
- Campaign Management
- Collaboration Tools
- Commenting/Notes
- Commission Management
- Configurable Workflow
- Contact Database

## Integrations (121 total)

- 123FormBuilder
- ActiveCampaign
- ActiveDEMAND
- Acuity Scheduling
- Aircall
- AnyMeeting
- Asana
- Benchmark Email
- Bidsketch
- BookingSync
- Box
- Brevo
- CallRail
- Campaign Monitor by Marigold
- Chargebee

... and 106 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [CRM Software](https://www.getapp.sg/directory/230/crm/software)

## Related Categories

- [CRM Software](https://www.getapp.sg/directory/230/crm/software)
- [Contact Management Software](https://www.getapp.sg/directory/337/contact-management/software)
- [Sales Force Automation Software](https://www.getapp.sg/directory/338/sales-force-automation/software)
- [Lead Management Software](https://www.getapp.sg/directory/339/lead-management/software)
- [Social CRM Software](https://www.getapp.sg/directory/558/social-crm/software)

## Alternatives

1. [HubSpot CRM](https://www.getapp.sg/software/102533/hubspot-crm) — 4.5/5 (4445 reviews)
2. [Zoho CRM](https://www.getapp.sg/software/9908/zoho-crm) — 4.3/5 (6959 reviews)
3. [Bigin by Zoho CRM](https://www.getapp.sg/software/142099/bigin-by-zoho-crm) — 4.7/5 (716 reviews)
4. [Salesforce Sales Cloud](https://www.getapp.sg/software/90378/salesforce) — 4.4/5 (18760 reviews)
5. [Dynamics 365](https://www.getapp.sg/software/90844/dynamics-365) — 4.4/5 (5806 reviews)

## Reviews

### "A good option for SMEs" — 4.0/5

> **Jake** | *4 April 2024* | Transportation/Trucking/Railroad | Recommendation rating: 7.0/10
> 
> **Pros**: It covers all the bases- customisation, data import and export and all the basic features you would expect and I found it intuitive to use
> 
> **Cons**: It is lacking in some areas- automation workflows for marketing campaigns, and lead scporing on the entry level offer
> 
> A good value option for SMEs- it will cover the basic functions you need and enable you to run basic marketing campaigns but won't give the added functionality of the more complex options out there. At the same time, it is priced quite low at the entry level so may fit your needs\!

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### "Insightly is a great CRM Tool" — 4.0/5

> **Christina** | *31 July 2023* | Marketing & Advertising | Recommendation rating: 8.0/10
> 
> **Pros**: Insightly offers many products and features to be a one-stop-shop in the administrative world. It allows a company to keep all of their client information in one location and access quickly and easily. It allows emailing clients directly in the software as well as filing previously sent emails to a client.
> 
> **Cons**: The way that some of the fields are set up, they are not made for quick editing, copying, etc. The phone number fields do not have an automated template, the number can be input anyway. The address fields, specifically state, do not have preset options and either can be an abbreviation or spelled out. It would be nice if these were preset so that it is uniform when printing reports, etc. Lastly, once you create a lead, even after converting to a contact, the lead still shows up when that specific client is searched for. It can be confusing when you need to click quickly.
> 
> Overall, the CRM product has been a great business tool for everyday use. I would certainly recommend it to a business if they can afford the price point.

-----

### "Insightly highs and lows" — 3.0/5

> **Matthew** | *12 October 2022* | Management Consulting | Recommendation rating: 3.0/10
> 
> **Pros**: It is relatively intuitive easy to customise, easy to align to specific business needs.
> 
> **Cons**: Effective linkage of the databases that sit behind the product. If i log an activity for a against a contact that is part of an organisation, that activity will not be visible under the organisation. This is a big miss. There needs to be total linkage between all databases that sit within the system. There should be a hierarchy from Organisation to Contact to Project to Opportunity etc etc. This causes significant issues when trying to track client experience.&#10;&#10;Reporting&#10;No reports are drillable - they are simply static reports limiting their use. I constantly find myself needing to export a report to Excel so I can build a pivot table to effectively use it.&#10;&#10;User interface&#10;The user interface is very old fashioned and clunky. This is not just a statement about look and feel. When i create a report i get a list of objects with certain data that changes on a regular basis. So I need to select the item from within the report and change the value. But I cant do this quickly from within the report. I need to click on the item which then loads a separate page for the record. Then I need to click into that record which show all of the fields for the entire record. Then I need to click on the field in question, change it and then save it. I then need to close that page down and go back to the report page and refresh the page before this change is visible. This is a terrible UI and UX for a modern product today that is now significantly behind the the currently expected standard.

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### "Insightly - We're Back Again" — 5.0/5

> **Natalie** | *8 March 2023* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: The ease of tracking multiple types of projects and stages of the project and the visibility of each project's status. We tried Hubspot for two years and came back with Insightly as it was so much better to use.
> 
> **Cons**: The marketing function, and the products, pricebooks, and quotes could use some additional features compared to their competition. They aren't as easy to use and can be clunky at times.
> 
> We love Insightly and have solved the major issue of project management as well as integration with Quickbooks so we can have a high level overview of each project, opportunity, and where we are with the quickbooks billing. It saves us a lot of time and removes a lot of human error in our processes as well.

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### "8- year customer still finding ways insightly can improve our efficencies" — 5.0/5

> **Jonathan** | *20 October 2022* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: CRM and contact management is fantastic. Our entire team has the mobile app and we can update info on the fly and everyone gets it at the same time. We use the Project Management tool daily to track and organize our work in a variety of areas. Pipelines ensure we don't miss any steps in our standardized processes.
> 
> **Cons**: The learning curve was steeper than we expected. With customer support's help (which has been very good) we are now in a place where the software is saving us time and continually making our work more efficient.
> 
> Insightly has replaced our Outlook contact lists entirely. It also manages and tracks our teams progress on projects, events, and programs much better than using spreadsheets or other options we looked at.

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## Links

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| en | <https://www.getapp.com/customer-management-software/a/insightly/> |
| en-AE | <https://www.getapp.ae/software/90563/insightly> |
| en-AU | <https://www.getapp.com.au/software/90563/insightly> |
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| en-NZ | <https://www.getapp.co.nz/software/90563/insightly> |
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| fr-BE | <https://fr.getapp.be/software/90563/insightly> |
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| nl | <https://www.getapp.nl/software/90563/insightly> |
| nl-BE | <https://www.getapp.be/software/90563/insightly> |

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