Constant Contact
About Constant Contact
Capture leads. Share updates. Drive traffic. We deliver everything you need to build deeper relationships with your most important audiences. From email to ecommerce, SMS to social, CRM to see what’s next, we deliver tools to help small businesses grow. We deliver for you—the people who make them go.
Key benefits of Constant Contact
• Email: Create professional emails, find new customers, and drive sales for your business.
• Websites: Get a custom-designed website in just minutes with our intelligent website builder.
• Stores: Open your online store and start selling in a few simple steps. Setup is free.
• Domains: Instantly add credibility to your brand with your own domain name.
• Logos: Try our free LogoMaker and get hundreds of customizable options in seconds.
• Advertising: Run Facebook, Instagram and Google ads right from your Constant Contact dashboard.
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Government Administration
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Lots of features and easy to use
Reviewed on 28/10/2023
Great option for organizations that want to quickly deploy email newsletter technology.
Great option for organizations that want to quickly deploy email newsletter technology.
Pros
The software for creating weekly newsletters is easy to use with drag and drop functionality. Gives me a lot of options for creating a look and feel that I like. Also easy to manage contacts.
Cons
Some parts of the software are a bit bulky and dated looking.
Alternatives Considered
MailchimpReasons for Switching to Constant Contact
More functionality and options to make the newsletters exactly how we want them.- Industry: Management Consulting
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great for Email Marketing and Client Engagement
Reviewed on 03/10/2024
Constant Contact has been a reliable tool for managing my email marketing. It’s user-friendly,...
Constant Contact has been a reliable tool for managing my email marketing. It’s user-friendly, offers great design flexibility, and helps me stay connected with clients. The automation features save time, and overall, it has improved my communication and engagement with my audience. Highly recommend it for any business focused on email marketing!
Pros
What I like most about Constant Contact is its ease of use for creating beautiful, professional email campaigns. The drag-and-drop editor makes it simple to customize templates, and the automation tools help me stay in touch with clients without much effort. The reporting features also give great insights into open rates and clicks, which helps me refine my campaigns.
Cons
The pricing can be a bit high for smaller businesses, especially when adding more contacts. It would be great if there were more affordable plans for startups or companies with fewer clients.
Response from Constant Contact
Hi Colleen! Thank you so much for the positive review. We're glad our automation tools are saving you time!
- Industry: Education Management
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
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- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
It's fine, but it's not Mail Chimp
Reviewed on 30/04/2024
They are just fine. Don't expect to be able to speak with anyone in customer service--you get ONE...
They are just fine. Don't expect to be able to speak with anyone in customer service--you get ONE call a year, ha! But if you're looking for inexpensive, it gets the job done. There are others, namely Mail Chimp, that are superior for a reason.
Pros
Constant Contact gets the job done. You can store email addresses and create emails.
Cons
Two things: it does not offer suppressions from sending lists. It would be great to have a feature that allows you to ensure emails are either receiving or not receiving a communication. Second: how is it 2024 and their emails for mobile still just stack everything? They can't figure out how to translate columns and wrapped photos yet? Literally everyone else does this.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Meh, they can do better
Reviewed on 27/12/2024
User friendly interface. Expensive if you have a lot of contacts. Even unsibs are counted as...
User friendly interface. Expensive if you have a lot of contacts. Even unsibs are counted as contacts.
Pros
Ease of use. Intuitive UI allows for easy design of marketing emails.
Cons
Price was a bit high and unsubs cluntwd towards contacts count. CS hit or miss.
Alternatives Considered
MailchimpReasons for Choosing Constant Contact
Could not send enough emails using gmail.Switched From
GmailReasons for Switching to Constant Contact
Ease of use. Readily available and was used by others I know.Response from Constant Contact
Hi Michael. Thank you for your review! I'm glad that your experience was good overall, however I want to clarify that unsubscribed contacts do not count towards your billing amount. Bounced contacts count, but there's still a possibility they are valid email addresses that just need to be investigated and cleared away, if necessary.
I hope that helps!
- The Constant Contact team
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Expensive but world class
Reviewed on 24/10/2024
Constant Contact is a bit more expensive compared to some other email marketing platforms, but I...
Constant Contact is a bit more expensive compared to some other email marketing platforms, but I feel like you’re paying for the ease of use and reliability. It’s definitely one of the more user-friendly tools out there, especially if you’re not super tech-savvy. For the features it offers, especially the event management it’s worth it, but I do think there are cheaper options if you’re just looking for basic email marketing.
Pros
CC has amazing delivery, honestly there is no better provider for making sure your email gets to the inbox. On top of that everything is very easy to use and their support is world class. Not always available but always helpful.
Cons
Really expensive to be honest. Also they can be very strict about what your allowed to send.
Reasons for Switching to Constant Contact
No one has delivery like constant contact. If you want to be sure an email gets through their is no better option.Response from Constant Contact
Hi Ben! Thank you so much for the glowing review. It makes our day. :-)
Constant Contact FAQs
Below are some frequently asked questions for Constant Contact.Q. What type of pricing plans does Constant Contact offer?
Constant Contact offers the following pricing plans:
- Starting from: US$12.00/month
- Pricing model: Subscription
- Free Trial: Available
Constant Contact prices are monthly, and based on the number of contacts in users email list or database.
Q. Who are the typical users of Constant Contact?
Constant Contact has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Constant Contact support?
Constant Contact supports the following languages:
Danish, Dutch, English, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish
Q. Does Constant Contact support mobile devices?
Constant Contact supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Constant Contact integrate with?
Constant Contact integrates with the following applications:
123FormBuilder, 1CRM, Accumulus, Act!, Acuity Scheduling, Adobe Commerce, Agendize, Aircall, AllClients, AnyMeeting, Appforma, Basecamp, Batchbook, Bedrock Data, Big Cartel, BigCommerce, BigContacts, Bitrix24, Bizness Apps, Blackbaud CRM, Buildout, Call Loop, Canva, Capsule, Caterease, ChamberMaster, Chargebee, Checkfront, Classy, ClicData, ClickDesk, Clio, Clover, CompanyHub, ConnectWise PSA, Contactually, Copper, CoreCommerce, Cyclr, Cyfe, Dasheroo, DaySmart Appointments, DialMyCalls, Digioh, Digital River, DonorPerfect, DonorSnap, Drupal, Duda, EZ Texting, Easy Insight, Efficy CRM, Eventbrite, FireText, FreshBooks, Freshdesk, Freshsales, Front, Full Slate, Gatsby, Genbook, Get Satisfaction, Gmail, Google Contacts, Groove, Groove, Grow, Help Scout, Highrise, Hootsuite, HubSpot CRM, IconCMO, Insightly, Instapage, Interact, Interakt, Intercom, Joomla, Just Add Content, Justuno, Keap, Kommo, Kustomer, LeadMaster, LeadSync, Leadpages, LeadsBridge, Little Green Light, LiveChat, Livespace, LoginRadius, Maestrano, MailMunch, Make, ManyContacts, Meta for Business, Microsoft 365, Microsoft Outlook, Mindbody, Mojo Helpdesk, MoonClerk, MyFormData, Neon CRM, NetSuite, Nimble, Novi AMS, Nutshell, OnePageCRM, Operations Hub, Outreach, Perkville, PersistIQ, Personyze, Phone2Action Grassroots, Pipedrive, Pipeline CRM, Pipeliner CRM, Podio, Poptin, Privy, ProProfs Training Maker, QuickBooks Online, QuickBooks Online Advanced, Rafflecopter, Recurly, Rely POS, RepeatRewards, Results, SalesSeek, Salesflare, Salesforce Platform, Salesforce Sales Cloud, Setmore, Shift4Shop, Shoeboxed, Shopify, SignUpGenius, SlickText, Solve CRM, SproutVideo, Stripe, SubHub, SugarCRM, SurveyMonkey, Survicate, TXTImpact, Teamleader, Teamwork Desk, Teamwork.com, Total Party Planner, Tripleseat, Typeform, Unbounce, Unified Practice, Viewbix, Vimeo, Volusion, Vtiger CRM, WaiverFile, WaiverForever, WebRezPro, Wishpond, Wistia, Wix, WooCommerce, Woobox, WordPress, Workbooks, Xero, Yondo, Zapier, Zendesk Sell, Zendesk Suite, Zoho Books, Zoho CRM, dotloop, eBridge Connections, noCRM.io, uReserve, vcita, weclapp
Q. What level of support does Constant Contact offer?
Constant Contact offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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