About Constant Contact

Capture leads. Share updates. Drive traffic. We deliver everything you need to build deeper relationships with your most important audiences. From email to ecommerce, SMS to social, CRM to see what’s next, we deliver tools to help small businesses grow. We deliver for you—the people who make them go.


Key benefits of Constant Contact

• Email: Create professional emails, find new customers, and drive sales for your business.
• Websites: Get a custom-designed website in just minutes with our intelligent website builder.
• Stores: Open your online store and start selling in a few simple steps. Setup is free.
• Domains: Instantly add credibility to your brand with your own domain name.
• Logos: Try our free LogoMaker and get hundreds of customizable options in seconds.
• Advertising: Run Facebook, Instagram and Google ads right from your Constant Contact dashboard.


Images

Constant Contact Software - Use the power of the AI Content Generator to create content for emails, social posts, or SMS.
Constant Contact Software - Curate Advanced Automation workflows to make sure your marketing is always on - even when you're not.
Constant Contact Software - Edit one of our hundreds of pre-built email templates or start from scratch with our simple to use drag-and-drop email editor.
Constant Contact Software - Reach your customers wherever they are with SMS Marketing.
Constant Contact Software - Plan and post your social media messaging across platforms with our Social Posting tool.
Constant Contact Software - Integrate with powerful e-commerce tools to sell more using Constant Contact.
Constant Contact Software - Detailed campaign reporting so that you can do more of what works.
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Constant Contact video
Constant Contact video
Constant Contact video
Constant Contact video
Constant Contact video
Constant Contact Software - Use the power of the AI Content Generator to create content for emails, social posts, or SMS.
Constant Contact Software - Curate Advanced Automation workflows to make sure your marketing is always on - even when you're not.
Constant Contact Software - Edit one of our hundreds of pre-built email templates or start from scratch with our simple to use drag-and-drop email editor.
Constant Contact Software - Reach your customers wherever they are with SMS Marketing.
Constant Contact Software - Plan and post your social media messaging across platforms with our Social Posting tool.
Constant Contact Software - Integrate with powerful e-commerce tools to sell more using Constant Contact.
Constant Contact Software - Detailed campaign reporting so that you can do more of what works.

Not sure about Constant Contact? Compare with a popular alternative

Constant Contact

4.3 (2,770)
VS.

Starting Price

US$12.00
month
US$129.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

138
135

Integrations

194
79

Ease of Use

4.3 (2,770)
3.5 (1,276)

Value for Money

4.1 (2,770)
3.8 (1,276)

Customer Service

4.2 (2,770)
4.0 (1,276)
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Reviews

Overall rating

4.3 /5
(2,770)
Value for Money
4.1/5
Features
4.2/5
Ease of Use
4.3/5
Customer Support
4.2/5

Already have Constant Contact?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 2,770
Jennifer
Jennifer
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Constant Contact - The Best Digital Marketing Tool for Your Business

Reviewed on 08/06/2022

Constant Contact enables me to easily and efficiently produce high-quality marketing pieces, manage...

Constant Contact enables me to easily and efficiently produce high-quality marketing pieces, manage data and see at a glance what is working and what isn't, for my business. Even the free version provides everything necessary to pick up and run right out of the gate!

Pros

Constant Contact's user-friendly platform is my go-to for all things digital marketing. From designing marketing pieces to importing/exporting contacts, data organization, customization, reporting and analytics, social media posts and more - there is nothing that it cannot do!

Cons

I would like to see more customizable features added.

Alternatives Considered

Mailchimp

Reasons for Switching to Constant Contact

Constant Contact is more user-friendly and cost-effective than the alternatives I have tried.
Hafizah
Hafizah
Overall rating
  • Industry: Telecommunications
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Constant Contact review

Reviewed on 05/06/2021

Pros

Constant Contact excels in handling various groups/lists and large numbers of contacts. I've dealt with companies with a vast customer base, and Constant Contact enables you to manually eliminate subscribers and errors from more extensive groups/lists. They're coming out with a new edition of their email builders, but the existing one allows for individual CSS coding per block, which allows for a lot of customization.

Cons

Constant Contact has several oddities that I haven't encounter with Mailchimp, especially when using external connections for photographs and URLs. The email builder's text and link editing is a little strange and has a few flaws. Also, unless you make folders for all of your emails, the new search option for past emails is quite sluggish and takes a very long time to find.

Maie
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to use!

Reviewed on 03/07/2024

Super easy to use, love all the features!

Super easy to use, love all the features!

Pros

Easy to use, great customer service. I love the reporting features.

Cons

Doesnt stay logged in for the entire day.

David
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Lots of unnecessary work to get reasonable results

Reviewed on 25/01/2021

Nice emails that go out on schedule, with ability to see who is responding to what.
Its usefulness...

Nice emails that go out on schedule, with ability to see who is responding to what.
Its usefulness is severely limited by its awkward and painful interfaces.
Company responsiveness seems non-existent.

Pros

Link tracking, see immediate responses easily, some updates to email editor that have helped, look and feel of emails is good, importing and exporting contacts is fairly pain free.

Cons

Email editor shortcomings: no way to create reusable items to be used across emails; hard to get to html when editor features are insufficient or inaccurate.

Folder management and use: site does not remember when you work in a folder, always starts at the "All folders" level, forcing repeated navigation steps to continue working in the desired folder.

Contact management is awkward: working with large contact lists to clean up/reorganize is a nearly futile effort if contacts are part of multiple lists.
Even though emails can be scheduled in advance, Contact lists are attached to emails at the time of sending, no option to change this. So when sending a templated email with contact group dependent links and content, there must be a separate email/campaign created, plus a separate contact list to be used with it. Dead lists and emails are a quickly a mile deep if not regularly purged.

Reporting on results over multiple email campaigns appears to be non-existent.

Lack of responsiveness by vendor to problems. Feedback and problem reports get an autogenerated email. No other response is ever apparent.

Alternatives Considered

Zoho CRM and Mailchimp

Reasons for Switching to Constant Contact

Franchisor support of templates.
Fernando
Overall rating
  • Industry: Consumer Services
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great Email Marketing Tool For Small Business

Reviewed on 26/03/2024

Pros

I like that it has robust features including automation, posting marketing campaigns on social media, and email marketing, integrates with alot of applications as well

Cons

the cost is a bit high and if you go over one contact into the next tier you get charged quite a bit, so you need to be careful about managing your database

Showing 5 reviews of 2,770 Read all reviews

Constant Contact FAQs

Below are some frequently asked questions for Constant Contact.

Constant Contact offers the following pricing plans:

  • Starting from: US$12.00/month
  • Pricing model: Subscription
  • Free Trial: Available

Constant Contact prices are monthly, and based on the number of contacts in users email list or database.

Constant Contact has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Constant Contact supports the following languages:

Danish, Dutch, English, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish

Constant Contact supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Constant Contact integrates with the following applications:

123FormBuilder, 1CRM, Accumulus, Act!, Acuity Scheduling, Adobe Commerce, Agendize, Aircall, AllClients, AnyMeeting, Appforma, Apptivo, Automate.io, Azurepath, Basecamp, Batchbook, Bedrock Data, Big Cartel, BigCommerce, BigContacts, Bitrix24, Bizness Apps, Blackbaud CRM, Buildout, Call Loop, Capsule, Caterease, ChamberMaster, Chargebee, Checkfront, Classy, ClicData, ClickDesk, Clio, Clover, CompanyHub, ConnectWise PSA, Contactually, Copper, CoreCommerce, Cyclr, Cyfe, Dasheroo, Datafield, DaySmart Appointments, Debitoor, DialMyCalls, Digioh, Digital River, DonorPerfect, DonorSnap, Drupal, Duda, EZ Texting, EZCare, Easy Insight, Efficy CRM, Eventbrite, FireText, FreshBooks, Freshdesk, Freshsales, Front, Full Slate, Futurelytics, Gatsby, Genbook, Get Satisfaction, GiftWorks, Gmail, GoldMine Premium Edition, Google Contacts, Groove, Groove, Grow, Help Scout, Highrise, Hootsuite, HubSpot CRM, IconCMO, Insightly, Instapage, Interact, Interakt, Intercom, Joomla, Just Add Content, Justuno, Keap, Kommo, Kustomer, LeadMaster, LeadSync, Leadpages, LeadsBridge, Lexity Live, Little Green Light, LiveChat, Livespace, LoginRadius, Maestrano, MailMunch, Make, ManyContacts, Meta for Business, Microsoft 365, Microsoft Outlook, Mindbody, Mojo Helpdesk, MoonClerk, MyFormData, Neon CRM, NetSuite, Nimble, Novi AMS, Nutshell, OnePageCRM, Operations Hub, Outreach, PadiAct, Perkville, PersistIQ, Personyze, Phone2Action Grassroots, Pipedrive, Pipeline CRM, Pipeliner CRM, Podio, Poptin, Privy, ProProfs Training Maker, Propeller CRM, QuickBooks Online, QuickBooks Online Advanced, Rafflecopter, Recurly, Rely POS, RepeatRewards, Results, Sage Business Cloud, SalesSeek, Salesflare, Salesforce Platform, Salesforce Sales Cloud, SalesforceIQ, Salesformics, Setmore, Shift4Shop, Shoeboxed, Shopify, SignUpGenius, SlickText, Solve CRM, SproutVideo, Stripe, SubHub, SugarCRM, Survicate, TXTImpact, Teamleader, Teamwork Desk, Teamwork.com, Total Party Planner, Tripleseat, Typeform, Unbounce, Unified Practice, Viewbix, Volusion, Vtiger CRM, WaiverFile, WaiverForever, WebLink Connect, WebRezPro, Weclapp, Wishpond, Wistia, Wix, WooCommerce, Woobox, WordPress, Workbooks, Xero, Yondo, Zapier, Zendesk Sell, Zendesk Suite, Zoho Books, Zoho CRM, dotloop, eBridge Connections, noCRM.io, uReserve, vcita

Constant Contact offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

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