Constant Contact
About Constant Contact
Capture leads. Share updates. Drive traffic. We deliver everything you need to build deeper relationships with your most important audiences. From email to ecommerce, SMS to social, CRM to see what’s next, we deliver tools to help small businesses grow. We deliver for you—the people who make them go.
Key benefits of Constant Contact
• Email: Create professional emails, find new customers, and drive sales for your business.
• Websites: Get a custom-designed website in just minutes with our intelligent website builder.
• Stores: Open your online store and start selling in a few simple steps. Setup is free.
• Domains: Instantly add credibility to your brand with your own domain name.
• Logos: Try our free LogoMaker and get hundreds of customizable options in seconds.
• Advertising: Run Facebook, Instagram and Google ads right from your Constant Contact dashboard.
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Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Constant Contact - The Best Digital Marketing Tool for Your Business
Reviewed on 08/06/2022
Constant Contact enables me to easily and efficiently produce high-quality marketing pieces, manage...
Constant Contact enables me to easily and efficiently produce high-quality marketing pieces, manage data and see at a glance what is working and what isn't, for my business. Even the free version provides everything necessary to pick up and run right out of the gate!
Pros
Constant Contact's user-friendly platform is my go-to for all things digital marketing. From designing marketing pieces to importing/exporting contacts, data organization, customization, reporting and analytics, social media posts and more - there is nothing that it cannot do!
Cons
I would like to see more customizable features added.
Alternatives Considered
MailchimpReasons for Switching to Constant Contact
Constant Contact is more user-friendly and cost-effective than the alternatives I have tried.- Industry: Retail
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
What I Experience with Constant Contact
Reviewed on 11/09/2024
Pros
The best thing about Constant Contact is the availability of website builder tools combined with email marketing in one single integrated repository.
Cons
Constant Contact just work fine although some additional products such as plugins and domains are pricey to acquire.
Response from Constant Contact
Hi Zandalee! Thank you for the positive review!
- Industry: Education Management
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Lots of unnecessary work to get reasonable results
Reviewed on 25/01/2021
Nice emails that go out on schedule, with ability to see who is responding to what.
Its usefulness...
Nice emails that go out on schedule, with ability to see who is responding to what.
Its usefulness is severely limited by its awkward and painful interfaces.
Company responsiveness seems non-existent.
Pros
Link tracking, see immediate responses easily, some updates to email editor that have helped, look and feel of emails is good, importing and exporting contacts is fairly pain free.
Cons
Email editor shortcomings: no way to create reusable items to be used across emails; hard to get to html when editor features are insufficient or inaccurate.
Folder management and use: site does not remember when you work in a folder, always starts at the "All folders" level, forcing repeated navigation steps to continue working in the desired folder.
Contact management is awkward: working with large contact lists to clean up/reorganize is a nearly futile effort if contacts are part of multiple lists.
Even though emails can be scheduled in advance, Contact lists are attached to emails at the time of sending, no option to change this. So when sending a templated email with contact group dependent links and content, there must be a separate email/campaign created, plus a separate contact list to be used with it. Dead lists and emails are a quickly a mile deep if not regularly purged.
Reporting on results over multiple email campaigns appears to be non-existent.
Lack of responsiveness by vendor to problems. Feedback and problem reports get an autogenerated email. No other response is ever apparent.
Reasons for Switching to Constant Contact
Franchisor support of templates.- Industry: Nonprofit Organization Management
- Company size: 501–1,000 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Easy to use
Reviewed on 16/06/2024
I love that in constant contact we can integrate with various third-party applications and...
I love that in constant contact we can integrate with various third-party applications and platforms, such as e-commerce systems, CRM tools, and social media, which enhances its functionality and allows for a more unified marketing approach.
Pros
Constant Contact provides detailed analytics and reporting features, allowing you to track open rates, click-through rates, bounce rates, and other key metrics. These insights help you understand how your campaigns are performing and where there is room for improvement.
Cons
Not being able to add high quality video
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
4+ Years Constant Contact User Experience
Reviewed on 12/08/2024
Pros
Constant Contact for the past four years ever since I joined my current organization has been enabling me to automate marketing strategies and develop websites at ease.
Cons
Unlike other alternatives, Constant Contact is way too pricey, but it comprises a wide range of features.
Response from Constant Contact
Thank you for the five stars, Ngechu!
Constant Contact FAQs
Below are some frequently asked questions for Constant Contact.Q. What type of pricing plans does Constant Contact offer?
Constant Contact offers the following pricing plans:
- Starting from: US$12.00/month
- Pricing model: Subscription
- Free Trial: Available
Constant Contact prices are monthly, and based on the number of contacts in users email list or database.
Q. Who are the typical users of Constant Contact?
Constant Contact has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Constant Contact support?
Constant Contact supports the following languages:
Danish, Dutch, English, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish
Q. Does Constant Contact support mobile devices?
Constant Contact supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Constant Contact integrate with?
Constant Contact integrates with the following applications:
123FormBuilder, 1CRM, Accumulus, Act!, Acuity Scheduling, Adobe Commerce, Agendize, Aircall, AllClients, AnyMeeting, Appforma, Apptivo, Automate.io, Azurepath, Basecamp, Batchbook, Bedrock Data, Big Cartel, BigCommerce, BigContacts, Bitrix24, Bizness Apps, Blackbaud CRM, Buildout, Call Loop, Capsule, Caterease, ChamberMaster, Chargebee, Checkfront, Classy, ClicData, ClickDesk, Clio, Clover, CompanyHub, ConnectWise PSA, Contactually, Copper, CoreCommerce, Cyclr, Cyfe, Dasheroo, Datafield, DaySmart Appointments, Debitoor, DialMyCalls, Digioh, Digital River, DonorPerfect, DonorSnap, Drupal, Duda, EZ Texting, EZCare, Easy Insight, Efficy CRM, Eventbrite, FireText, FreshBooks, Freshdesk, Freshsales, Front, Full Slate, Futurelytics, Gatsby, Genbook, Get Satisfaction, GiftWorks, Gmail, GoldMine Premium Edition, Google Contacts, Groove, Groove, Grow, Help Scout, Highrise, Hootsuite, HubSpot CRM, IconCMO, Insightly, Instapage, Interact, Interakt, Intercom, Joomla, Just Add Content, Justuno, Keap, Kommo, Kustomer, LeadMaster, LeadSync, Leadpages, LeadsBridge, Lexity Live, Little Green Light, LiveChat, Livespace, LoginRadius, Maestrano, MailMunch, Make, ManyContacts, Meta for Business, Microsoft 365, Microsoft Outlook, Mindbody, Mojo Helpdesk, MoonClerk, MyFormData, Neon CRM, NetSuite, Nimble, Novi AMS, Nutshell, OnePageCRM, Operations Hub, Outreach, PadiAct, Perkville, PersistIQ, Personyze, Phone2Action Grassroots, Pipedrive, Pipeline CRM, Pipeliner CRM, Podio, Poptin, Privy, ProProfs Training Maker, Propeller CRM, QuickBooks Online, QuickBooks Online Advanced, Rafflecopter, Recurly, Rely POS, RepeatRewards, Results, Sage Business Cloud, SalesSeek, Salesflare, Salesforce Platform, Salesforce Sales Cloud, SalesforceIQ, Salesformics, Setmore, Shift4Shop, Shoeboxed, Shopify, SignUpGenius, SlickText, Solve CRM, SproutVideo, Stripe, SubHub, SugarCRM, Survicate, TXTImpact, Teamleader, Teamwork Desk, Teamwork.com, Total Party Planner, Tripleseat, Typeform, Unbounce, Unified Practice, Viewbix, Volusion, Vtiger CRM, WaiverFile, WaiverForever, WebLink Connect, WebRezPro, Wishpond, Wistia, Wix, WooCommerce, Woobox, WordPress, Workbooks, Xero, Yondo, Zapier, Zendesk Sell, Zendesk Suite, Zoho Books, Zoho CRM, dotloop, eBridge Connections, noCRM.io, uReserve, vcita, weclapp
Q. What level of support does Constant Contact offer?
Constant Contact offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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