--- description: If you're in a hunt for the best solution for your business, learn what WhosOn has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: WhosOn Price, Reviews & Ratings | GetApp Singapore 2026 --- Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [WhosOn](/software/90600/whoson) # WhosOn Canonical: https://www.getapp.sg/software/90600/whoson Page: 1 / 2\ Next: [Next page](https://www.getapp.sg/software/90600/whoson?page=2) > WhosOn is an enterprise solution with enormous capacity and exceptional security. So, it is an ideal live chat solution for call centres, enterprises, and public sector or regulated organisations. > > Verdict: Rated **4.7/5** by 6 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of WhosOn By using intelligent real time visitor tracking and prospect detection, our customers have seen the following: 20% conversion improvement 10% reduction in card abandonment 55% higher basket value as a result of chatting 90% customer satisfaction from chatting We also offer a free trial - so you can see the benefits, and what sets us apart from the competition yourself. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 6 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Parker Software - **Location**: Stoke, UK - **Founded**: 2003 ## Commercial Context - **Starting Price**: US$33.00 - **Pricing model**: Per Feature (Free version available) (Free Trial) - **Pricing Details**: Flexible pricing structures and subscription plans. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Australia, Canada, China, Germany, India, Japan, United Kingdom, United States ## Features - API - Autoresponders - Canned Responses - Chat/Messaging - Chatbot - Customizable Branding - Data Security - File Sharing - Geotargeting - Live Chat - Mobile Access - Offline Form - Proactive Chat - Real-time Consumer-facing Chat - Reporting/Analytics - Screen Sharing - Third-Party Integrations - Transcripts/Chat History - Transfers/Routing ## Integrations (2 total) - Salesforce Sales Cloud - SugarCRM ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Customer Service Software](https://www.getapp.sg/directory/231/customer-service/software) ## Related Categories - [Customer Service Software](https://www.getapp.sg/directory/231/customer-service/software) - [Live Chat Software](https://www.getapp.sg/directory/561/live-chat/software) ## Alternatives 1. [WhatsApp](https://www.getapp.sg/software/2035411/whatsapp) — 4.7/5 (16359 reviews) 2. [Slack](https://www.getapp.sg/software/91563/slack) — 4.7/5 (24103 reviews) 3. [LiveChat](https://www.getapp.sg/software/8385/livechat) — 4.6/5 (1723 reviews) 4. [LiveAgent](https://www.getapp.sg/software/91301/liveagent) — 4.7/5 (1781 reviews) 5. [Tidio](https://www.getapp.sg/software/105081/tidio-chat) — 4.7/5 (590 reviews) ## Reviews ### "Been using Whos On for 7 years" — 4.0/5 > **Maud** | *4 October 2018* | Telecommunications | Recommendation rating: 8.0/10 > > **Pros**: I like the easy of use of this software. I like that you can setup custom canned responses. > > **Cons**: I wish customers would be able to add Screenshot into the chat > > I have been a chat agent for 7 years and have had great sucess with this software. I use it for 8 hours a day 5 days a week. It is simple and straight forward to use. ----- ### "It is user friendly" — 5.0/5 > **Ajoke** | *29 November 2024* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: It is easy to use and highly interactive. > > **Cons**: It ends abruptly without giving you a chance to copy the conversation. > > It is a good chat bot,user friendly and very intuitive. ----- ### "WhosOn Is a Reliable Customer Service Tool" — 5.0/5 > **Perez** | *12 May 2024* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: I like the impressive features of WhosOn. WhosOn has been the best customer service solution. > > **Cons**: No issues concerning WhosOn at all. WhosOn has been the best. ----- ### "Keep in Contact With Your Customers" — 5.0/5 > **Shannon** | *17 November 2022* | Telecommunications | Recommendation rating: 8.0/10 > > **Pros**: It is super easy to use. The everyday features are simple to find and even easier to use. > > **Cons**: Honestly I have no complaints. It rarely breaks and I rarely have any issues with use. > > It is easy to use and on par with other chat programs I have used. ----- ### "Ticks all the boxes and more" — 4.0/5 > **Verified Reviewer** | *5 December 2018* | Internet | Recommendation rating: 10.0/10 > > **Pros**: Excellent UK support and integrated customer sentiment analysis. One of the easier web chat systems to use for agents. > > **Cons**: Not a reflection on the software as such but live chat can be a time consuming channel at times when you are small business. > > A simple, straightforward application that opened up another contact channel for my customers. Allows for better customer service quickly in a digital world. As an digital agency have recommended this company to a number of my clients. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.sg/software/90600/whoson?page=2) ## Links - [View on GetApp](https://www.getapp.sg/software/90600/whoson) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data