---
description: If you're in a hunt for the best solution for your business, learn what Bitrix24 has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Bitrix24 Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Document Management Software](/directory/284/document-management/software) > [Bitrix24](/software/90602/bitrix24)

# Bitrix24

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> Bitrix24 is an all-in-one business management platform that integrates CRM, project management, and collaboration tools in a single workspace. The system offers task management with Kanban boards and Gantt charts, communication features including video calls and chat, plus website building capabilities with ecommerce functionality. Bitrix24 includes HR management tools for employee tracking and workflow automation, all accessible via mobile applications.
> 
> Verdict: Rated **4.2/5** by 1001 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Bitrix24

Centralizes CRM, task management, online meetings, and collaboration tools in a single workspace, streamlining business operations.&#10;Supports sales, marketing, and customer service with integrated automation, analytics, and omnichannel communication features.&#10;Enhances team productivity through project management options such as Kanban boards, Gantt charts, and real-time chat.&#10;Offers customizable website and online store creation with built-in marketing tools and CRM integration.&#10;Provides flat-fee pricing with no per-user charges, making it accessible for teams of various sizes.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 1001 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Bitrix
- **Location**: Alexandria, US
- **Founded**: 1998

## Commercial Context

- **Starting Price**: US$69.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: A 15-day free trial is available, and a free plan for starter business tools.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Chinese, English, French, German, Indonesian, Italian, Japanese, Malay, Polish, Portuguese, Spanish, Thai, Traditional Chinese, Turkish, Vietnamese
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- @mentions
- AI Summarization
- AI Writing Assistant
- API
- Absence Management
- Access Controls/Permissions
- Account Management
- Accounting
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Ad Optimization
- Ad hoc Reporting
- Agenda Management
- Agile Methodologies
- Alerts/Escalation
- Alerts/Notifications
- Analytics
- Applicant Tracking
- Appointment Management

## Integrations (86 total)

- 3CX
- Albato
- Alegra
- Apache OpenOffice
- Asana
- Asterisk
- Base
- Box
- CallGear
- ChatArchitect
- ChatHub
- ClickSend
- Docusign
- Dropbox
- Dropbox Paper

... and 71 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Document Management Software](https://www.getapp.sg/directory/284/document-management/software)

## Related Categories

- [Document Management Software](https://www.getapp.sg/directory/284/document-management/software)
- [Instant Messaging Software](https://www.getapp.sg/directory/320/instant-messaging-chat/software)
- [Task Management Software](https://www.getapp.sg/directory/570/task-management/software)
- [Business Management Software](https://www.getapp.sg/directory/581/business-management/software)
- [Employee Scheduling Software](https://www.getapp.sg/directory/583/employee-scheduling/software)

## Alternatives

1. [monday.com AI Work Platform](https://www.getapp.sg/software/91734/monday-com) — 4.6/5 (6095 reviews)
2. [Salesforce Sales Cloud](https://www.getapp.sg/software/90378/salesforce) — 4.4/5 (18803 reviews)
3. [Jobber](https://www.getapp.sg/software/90723/jobber) — 4.6/5 (1475 reviews)
4. [Dynamics 365](https://www.getapp.sg/software/90844/dynamics-365) — 4.4/5 (5846 reviews)
5. [Asana](https://www.getapp.sg/software/90584/asana) — 4.5/5 (13644 reviews)

## Reviews

### "Powerful All-in-One CRM with a Steep Learning Curve" — 5.0/5

> **Nurudeen** | *1 May 2026* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: What I like most about Bitrix24 is how it brings everything into one place without forcing me to juggle multiple tools. From leads to follow-ups and tasks, it’s all right there, which makes daily work feel more organized and less scattered. The ease of use stood out to me after spending some time on it. At first it feels loaded, but once you get familiar, moving between leads, activities, and different views like Kanban or List becomes pretty natural.&#10;&#10;Another thing I appreciate is the level of customization. You’re not stuck with a rigid system, you can adjust pipelines, fields, and workflows to match how you actually work, which makes a big difference in real-life usage. On the productivity side, the built-in automation helps cut down repetitive work like setting reminders or follow-ups, so you can focus more on actual outreach. The user interface also does a solid job of keeping everything visible in one place, like contact details and activity history, without needing to open multiple tabs, which speeds things up during busy work sessions.
> 
> **Cons**: What I liked least about Bitrix24 is that it can feel overwhelming, especially at the beginning. There are so many features packed into one system that it’s easy to get lost or slow down while trying to figure out where everything is. Some parts of the interface also feel a bit cluttered, which can make simple tasks take longer than they should.&#10;&#10;Another downside is that certain customizations and automations aren’t as straightforward to set up as expected, you sometimes have to dig around or go through multiple steps just to make small changes. It’s powerful, no doubt, but that complexity can work against you if you just want to move fast.
> 
> My overall experience with Bitrix24 has been a mix of strong capability and a bit of a learning curve. It’s a powerful platform that genuinely helps centralize work, especially for managing leads, tracking activities, and staying on top of follow-ups without needing multiple tools. Once I got used to it, it became a reliable part of my daily workflow and definitely improved how organized and consistent I am with outreach.&#10;&#10;That said, it’s not the most beginner-friendly system, and getting comfortable with all its features takes time and patience. Some areas can feel overly complex for simple tasks, but once you push past that stage, the value becomes clear. Overall, it’s a solid tool if you’re willing to invest the time to learn it properly.

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### "Easy and Simple app" — 5.0/5

> **Jan** | *5 January 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: The great overview and desktop layout. The many features. The simple and easy way to handle your business
> 
> **Cons**: Nothing Yet. I am still testing and I am almost sure this is my platform.
> 
> A great and simple experience. Great way to handle your business and employees.

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### "Good for a small business that does not use a ton of app integration" — 3.0/5

> **Zaina** | *2 January 2026* | Real Estate | Recommendation rating: 5.0/10
> 
> **Pros**: Task automation makes daily work flow easier and in return saves my time to do more meaningful tasks with my time. You can integrate many other apps as well to make this even more efficient for your business, however some of them do not work or are out of date.
> 
> **Cons**: The app sometimes crashes and forces a log out which can interrupt work flow. I have yet to contact customer support to have this resolved. Support can be limited with the app and they often guide you to their FAQ or support pages rather than having tailored support.
> 
> The app was helpful but still a bit dated and clunky to use. We did not ultimately end up using this program and subscribing due to some technical errors with the program. It needs more work on their integration being seamless for the users.

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### "Bitrix24 is great for project management and collaboration" — 5.0/5

> **Garofi** | *31 January 2025* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Bitrix24 is the most convenient project management and team collaboration platform.
> 
> **Cons**: Bitrix24 can have a more cost effective pricing plan for large teams.

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### "best app to use" — 5.0/5

> **Verified Reviewer** | *7 April 2026* | Building Materials | Recommendation rating: 10.0/10
> 
> Our company was looking for a solution to automate the transfer of leads from the Indiamart marketplace to the Bitrix24 CRM in order to get rid of manual transfer of applications. As a result, viasocket turned out to be the most suitable tool for our tasks.&#10;Separately, I would like to note the work of the support service — at the start, the application for connecting to Bitrix24 did not work correctly, but experts quickly suggested an alternative option with direct connection via client\_id. In the future, any issues were resolved very quickly, usually within an hour.&#10;I was also pleased with the interface: if you have previously worked with Zapier or Make, it will be very easy to get used to it — the logic of scripts and steps is almost identical. It took only a few minutes to set up the integration we needed.&#10;An additional advantage is the ability to make arbitrary requests to Bitrix24 via the API. Despite the lack of the necessary ready-made node, using the Custom API Request, it was possible to fully implement the necessary logic for transferring data from Indiamart.&#10;We can recommend viasocket as a convenient and flexible no/low-code solution for configuring integrations between business applications.

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