Zoho People

Zoho People

Human Resources Information System

4.3/5 (164 reviews)

Zoho People Overview

What is Zoho People?

Simplified Time Management
With Zoho People's intuitive and easy-to-use software you can manage employee attendance, time off and time sheets more efficiently. Enable or set up IP restrictions for employees to check-in and out. You can import data from a biometric device into the Zoho People system. Employees can apply for leave and track time directly from the mobile app. They can also log time, create timesheets and simply associate them with your clients in Zoho CRM.

Customizable Forms​
To give you complete control, we give you customizable forms to cater to your business needs. Choose from a range of pre-built forms or if the need arises, you can build a form from scratch, using just drag and drop. No coding knowledge needed to build a form on your own.

​Intelligent Automation
Incorporate intelligence into the system with our automation feature. For HR, completing business processes is time consuming through a whole lot of back and forth communication with various departments. With Zoho People's automation tools - checklists, approvals, workflows and reminders you can complete processes seamlessly.

Employee Portal & Self-service
Our software enables you to step away from manually updating spreadsheets and instead, maintain all your HRIS data in a single location.The employee portal in ZPeople is a people finder and the self service portal lets your employees share ideas and information, their abilities, performances and, collaborate with their team in real-time. Managers and employees are enabled to handle their data on their own through self service. This increases data accuracy, decreases administrative hassles & lessens mundane paper work for you.

Zoho People Overview

Pricing

Starting from
US$0.83/year

Pricing options

Free Trial
Free
Subscription
Value for money

15-day free trial, with no credit card required.

Zoho People is free for up to 5 employees.

Four subscription levels are available:
ESSENTIAL HR - $1/employee/month
PROFESSIONAL - $2/employee/month
PREMIUM - $3/employee/month
ENTERPRISE - $5/employee/month


Zoho People Features

Devices
Business size
S M L
Markets
Asia, Australia, Canada, China, Europe and 5 others, India, Latin America, Middle-East and Africa, United Kingdom, United States
Supported Languages
Chinese (Simplified), Dutch, English, French, German and 6 others, Italian, Korean, Portuguese, Russian, Spanish, Swedish

Screenshots

Zoho People screenshot: You can assign goals, set a weightage and track the progress. Goals can be added as a part of the appraisal cycle for review.
Zoho People screenshot: You can assign goals, set a weightage and track the progress. Goals can be added as a part of the appraisal cycle for review. Zoho People screenshot: Sensitive information can be restricted to users with user access control. Zoho People screenshot: Leave tracker lists the days of absence of an employee. Employees can directly apply for leave and check the available and eligible days of leave. Zoho People screenshot: Forms help you to gather information for any action that you'd like to perform. You can customize the forms with simple drag and drop option. Zoho People screenshot: An employee form is where all employee details are registered. This will help in easy search of any employee within your organization and to collect information for other purposes. Zoho People screenshot: The user report gives you a comprehensive view of all your employees working hours. There are other reports like daily reports, status reports & hours report. Zoho People screenshot: This screen is where the time log for each project gets listed. You can also start logging time from this wizard. Zoho People screenshot: The dashboard gives you a bird's eye view of your organization's status. You can view the total employees, attrition and retention rate and also perform certain quick actions.

Zoho People Reviews

Zoho People Reviews

Overall rating
4.3
/
5 164 reviews
Excellent
78

Very good
64

Average
14

Poor
6

Terrible
2

Value for Money
4.4
Features
4.2
Ease of Use
4
Customer Support
4
87% recommended this app
Luis daniel R.

Best app for your employees

Non intrusive, robust and easy to use hr tool.


Adam J.

Great HRMS for the Money

great - has been an excellent step into the HRMS world from our spreadsheets and manual processes. Good support, great price, deep feature set.


David P.

Zoho Peoples Review

It is marginal over all


Verified Reviewer

As usual with ZoHo - A good idea that's not working out

(I ran out of room in the "What did i like least) section.. so I'll continue here)

The many many times I contacted support they were very slow to respond, unhelpful, and more than a little condescending...

Many times I wound up skipping customer support and contacting the sales representative who was trying to get me to use the software (he was financially motivated to help me)

Overall - Zoho People is an unrefined, difficult to use and poorly supported piece of software. I wish it weren't so! But.. alas...


David C.

Customer Support is non existent

Very, very, very disappointed in the customer support at Zoho People. We tried calling customer support and got a voicemail. I have sent emails and no response. If the interface was more user friendly I would not have to call them. Coming from WIW the customer service was amazing. Now we don't even get a response.


Luis daniel R.
Industry: Computer Software
Company size: 13-50 Employees

Best app for your employees

Used Daily for 2+ years
Reviewed on 18/06/2019
Review Source: Capterra

Non intrusive, robust and easy to use hr tool.

Pros

This app is great for companies that don't have a clock in/out system, a file repository per each employee for HR documents and a company calendar with events or things that will be done in the company per employee. It's a valuable resource since it also provides geolocation limits so you can check where your employees are clocking in and out and securely host important documents like tax forms for your employees. You can also use it to tabulate the work hours an employee has made for the week or month and export it for you to use with any payroll programs. You can also keep track of personal days, vacation days and sick days. This is basically the best suit for managing employees. It has a mobile app as well! So you can clock in and out or view your documents on the go.

Cons

The mobile app can be a little buggy sometimes, they patch it a lot. But the geolocation feature, it's a little buggy since they've done improvements, because in the past you could spoof the location by faking the GPS coordinates, but now you cannot do that since it does some work with the IP Addresses to triangulate where you are, but sometimes it gets the location of the ISP and not from where you are, so sometimes you will have problems checking in and out.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 8.0/10

Adam J.
Industry: Religious Institutions
Company size: 51-200 Employees

Great HRMS for the Money

Used Daily for 6-12 months
Reviewed on 26/06/2019
Review Source: Capterra

great - has been an excellent step into the HRMS world from our spreadsheets and manual processes. Good support, great price, deep feature set.

Pros

Very reasonable pricing, with a great depth of features. You can customize everything, build out approvals, workflows, automation and even custom script entire new modules. If you use other products in the Zoho Suite, it has incredible integrations as well. It was a huge step up (but small commitment in terms of cost) from our spreadsheets and manual processes.

Cons

Complicated to set up - but that is expected given the level of customization, flexibility and functionality involved. HR is a complex thing - setting up HR Software to conform with your policies is too. But this software provides great value. Also, shifts feature was a bit lacking for how we operate, but that was not a critical feature need for us.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

David P.
Industry: Telecommunications
Company size: 51-200 Employees

Zoho Peoples Review

Used Daily for 6-12 months
Reviewed on 14/05/2019
Review Source: Capterra

It is marginal over all

Pros

They have a lot of HR related resources pre-configured, time sheet and check-in/out services

Cons

not able to configure the time sheets to match our payroll cycle, it's only based on a bi-monthly or monthly calendar only. They take over 24 hrs to respond to any assistance needed

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Verified Reviewer
Industry: Retail
Company size: 2-10 Employees

As usual with ZoHo - A good idea that's not working out

Used Daily for 1-5 months
Reviewed on 08/09/2018
Review Source: Capterra

(I ran out of room in the "What did i like least) section.. so I'll continue here)

The many many times I contacted support they were very slow to respond, unhelpful, and more than a little condescending...

Many times I wound up skipping customer support and contacting the sales representative who was trying to get me to use the software (he was financially motivated to help me)

Overall - Zoho People is an unrefined, difficult to use and poorly supported piece of software. I wish it weren't so! But.. alas...

Pros

There's a lot of conceptual things to like about zoho people - as with most Zoho products out there (And believe me.. I have tried just about all of them) There are a lot of great ideas..

Zoho promises the ability to track time, integrate with Zoho projects, track and measure performance, create employee profiles and in short manage every aspect of your employees.

As i'll describe below - these things don't actually pan out the way they should.

Since I have to pick one thing I like most about this software (That isn't theoretical) I would say it's ability to (almost) easily integrate with other zoho platforms - notably the various messaging systems

Cons

Zoho People is like every other Zoho software I have ever used - Too good to be true.

What makes most of the zoho software so attractive seems to stem from two things...

1. The price is always fantastic

2. The marketing team is clearly miles ahead of the development team (in other words, it looks better than it is)

With specific regard to Zoho people.. to start with, you definitely feel like you need to be a developer to set it up.

They have pretty extensive support documentation but it's often out of date - and at least a half dozen times I went to the documentation and found it was missing the specific problem/issue or feature I was trying to figure out.

Zoho people uses a lot of labels for things that aren't adequately explained which oftens leaves the user thinking that they are doing one thing.. only to find out they aren't.

An easy example is that you can have employees, or users - and sometimes employees are users, but not always.. I wish I could tell you more about it but honestly I have no idea what it means.

If you manage to get any pieces of this software set up, you will find that the functionality is more limited than planned. It doesn't integrate well with things like projects and it always seems to be lacking that ONE feature you really needed.. (for me, it was project task time tracking)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 2.0/10

David C.
Industry: Financial Services
Company size: 13-50 Employees

Customer Support is non existent

Used Daily for 1-5 months
Reviewed on 01/10/2019
Review Source: Capterra

Very, very, very disappointed in the customer support at Zoho People. We tried calling customer support and got a voicemail. I have sent emails and no response. If the interface was more user friendly I would not have to call them. Coming from WIW the customer service was amazing. Now we don't even get a response.

Pros

Tons of features that some of the other time tracking programs don't have

Cons

Not the most user friendly. Then on top of that you are lucky to get anyone to respond to customer support inquiries.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 1.0/10

User recommendation
8.1/10
Based on 164 user ratings
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Zoho People Pricing

Zoho People Pricing

Starting from
US$0.83/year
Free Trial
Free
Subscription
Value for money

15-day free trial, with no credit card required.

Zoho People is free for up to 5 employees.

Four subscription levels are available:
ESSENTIAL HR - $1/employee/month
PROFESSIONAL - $2/employee/month
PREMIUM - $3/employee/month
ENTERPRISE - $5/employee/month

15-day free trial, with no credit card required.

Zoho People is free for up to 5 employees.

Four subscription levels are available:
ESSENTIAL HR - $1/employee/month
PROFESSIONAL - $2/employee/month
PREMIUM - $3/employee/month
ENTERPRISE - $5/employee/month

Value for Money
4.4/5
Based on 164 user ratings
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Zoho People Features

Zoho People Features

API
Activity Dashboard
Activity Tracking
Applicant Tracking
Automatic Notifications
Customizable Branding
Customizable Reporting
Data Import/Export
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Self Service
Performance Management
Real Time Reporting
Recruitment Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Features
4.2/5
Based on 164 user ratings
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Categories

Videos and Tutorials

Videos and Tutorials

Additional information for Zoho People

Additional information for Zoho People

Key features of Zoho People

  • Attendance & time-off management
  • Automation tools
  • Billable and non-billable hours logging
  • Custom leave types
  • Customized approval templates
  • Drag-and-drop form builder
  • Export reports in multiple formats
  • Form customization
  • Import & export leave data
  • Instant feeds & notifications
  • Real-time collaboration
  • Role-based permissions for individual forms and fields
  • Web and mobile check-in and check-out

Benefits

- Manage all HR activities from a single location.

- Empower employees to manage their own data.

- Track time & attendance even when away from the office.

- Increase productivity by encouraging employee collaboration & knowledge sharing.

- Powerful time tracking - integrated with Zoho CRM.

- Save time and increase accuracy by automating day-to-day HR.

- Mobile app to access HR info on-the-go.

- No downloads and no complex upgrades necessary.

Zoho People FAQs

Zoho People FAQs

Below are some frequently asked questions for Zoho People.

Q. What type of pricing plans does Zoho People offer?

Zoho People offers the following pricing plans:

Starting from: US$0.83/year

Pricing model: Free, Subscription

Free Trial: Available

15-day free trial, with no credit card required. Zoho People is free for up to 5 employees. Four subscription levels are available: ESSENTIAL HR - $1/employee/month PROFESSIONAL - $2/employee/month PREMIUM - $3/employee/month ENTERPRISE - $5/employee/month

Q. What are the main features of Zoho People?

Zoho People offers the following features:

  • Attendance & time-off management
  • Automation tools
  • Billable and non-billable hours logging
  • Custom leave types
  • Customized approval templates
  • Drag-and-drop form builder
  • Export reports in multiple formats
  • Form customization
  • Import & export leave data
  • Instant feeds & notifications
  • Real-time collaboration
  • Role-based permissions for individual forms and fields
  • Web and mobile check-in and check-out

Q. Who are the typical users of Zoho People?

Zoho People has the following typical customers:

Large Enterprises, Mid Size Business, Small Business

Q. What languages does Zoho People support?

Zoho People supports the following languages:

Chinese (Simplified), Dutch, English, French, German, Italian, Korean, Portuguese, Russian, Spanish, Swedish

Q. What type of pricing plans does Zoho People offer?

Zoho People has the following pricing plans:

Free, Subscription

Q. Does Zoho People support mobile devices?

Zoho People supports the following devices:

Android, iPhone

Q. What other apps does Zoho People integrate with?

Zoho People integrates with the following applications:

Adobe Document Cloud, Rewarderrr, Workato, Zoho CRM, Zoho Cliq, Zoho Expense, Zoho Flow, Zoho Projects, Zoho Recruit, Zoho Sign

Q. What level of support does Zoho People offer?

Zoho People offers the following support options:

FAQs, Forum, Knowledge Base, Online Support