
About Jobber
Jobber helps home service businesses provide a seamless customer experience and keeps jobs on track, from the customer’s request to the moment you’re paid.
Jobber is customizable to fit your process, no matter what industry you’re in. Efficiently schedule jobs, optimize routes, send quotes and invoices by text, and get paid on-site. With a mobile app, simple setup, and free 1-on-1 training, you’ll be running a more efficient business in no time.
Get more done without having to hire additional staff. Send customers automatic appointment reminders, optimize routes, and give your crew the job details they need through the Jobber app.
Keep jobs on track without all the micro-management. See exactly where crews are and get notified when a job’s done. Jobber helps you gather more information about each completed job, so that you can easily fine-tune your process to improve and grow.
When customers call with questions about their service, you’ll be ready with answers. See a complete customer history that’s organized and accessible from anywhere, and take payments instantly in-person, online within 24 hours, or automatically every month.
With a mobile app, free 1-on-1 training, and simple setup, Jobber helps you save time while delivering 5-star service. Try it free for 14-days.
Pricing starting from:
US$49.00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Jobber
Key benefits of Jobber
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Supported Languages
English
Pricing starting from:
US$49.00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Jobber
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Features
Total features of Jobber: 191
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Reviews
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- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Game changer for Trades businesses
Reviewed on 12/12/2019
Support and product development are outstanding, other than dual property owners pretty much every...
Support and product development are outstanding, other than dual property owners pretty much every issue or 'complaint' I've ever had have been addressed via updates, or with simple education. My Jobber mantra is '... it's probably right in front of me...', and odds are if I need a feature, it likely is in fact already there.
In summary, I have stopped recommending Jobber to any of my local competitors, as it has literally become my single most valuable business tool.
Pros
The user experience is second to none, both Client and User. We continually sell jobs away from competitors due to the ease of quote approval alone, and overall convenience and professional appearance are again best-in-class
Cons
Would LOVE to have the ability to list [2] property owners' names, first & last, when different. In our [SF Bay Area] more often than not we have homeowner-partners with separate last names, and both want to be included on all paperwork... honestly that's the ONLY complaint I can come up with after two years of daily use!
Response from Jobber Software
Thanks for the review, Eric! So glad to hear things are going well and that overall you're enjoying and getting value from Jobber. We've made a note to our Product Team about your request around having multiple pieces of contact info per client as that value with multiple property owners/managers is totally understandable. It's certainly not off the table for future updates. Cheers!
- Industry: Utilities
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Overall a great program
Reviewed on 19/05/2020
Ease of use and quickly putting in jobs. Could do a lot better if their software handled client...
Ease of use and quickly putting in jobs. Could do a lot better if their software handled client credit on account and texting freestyle and dropped their monthly payment to more reasonable price for small business to use.
Pros
Great look and ease of use. Works on all devices.
Cons
Compared to other programs like this, The cost for options is quite high. They are pushing more to have credit cards processed through them and have done away with paypal payments. There is only texting of canned messages. My biggest issue. Over all though the $130.00 a month for half way decent options is to high. If you pay a full year in advance then that price goes to 99.00 a month. So charging you 30 more paying by the month is another down fall for this software. To pay in advance for small business it penalizes them. Another downfall is how it handles your clients that over pay or pay in advance by applying credit to their account. I does not handle this very well at all!
Response from Jobber Software
Hi Joel, thank you for your review and this feedback. We'd like to make sure you're getting the most value of your plan so it's more than worth your monthly investment. Please reach out to our Success Team via phone (1-888-721-1115), chat, or email ([email protected]), and we'll do our best to make sure you're getting the most value out of Jobber. We'd also like to collect some additional feedback around what could be more helpful for your business, and do our best to potentially offer some alternative workflows that work best for you and your team. Thank you again for your feedback!
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
JOBBER HAS IT ALL BUT FALL SHORT ON THE BASICS
Reviewed on 12/09/2017
The basics of what Jobber is built around is route scheduling and can do so much more. The basics...
The basics of what Jobber is built around is route scheduling and can do so much more. The basics of being able to simply organize routes while out in the field (like other apps offer) has been overlooked
Pros
Jobber is a great idea with excellent customer support. The support for this product is through the roof excellent! The overall programming is huge, you can do a ton of stuff with Jobber.
Cons
The Achilles heel is this; jobber is designed to be used as a route manager for administrators and employees. The idea is that an employee can load up his or her daily tasks and go to work. From an employee’s stand point that is easy enough. Click on the first job for the day and they are off . . . . .
First part of the problem we are experiencing with jobber is that if the employee is not within a good service area the photos and service notes for that home will not upload AND WILL NOT be kept in cue until the employee gets into a decent service range. If you have spotty service where your route is this will not work for you. You'll end up going back to paper logs.
FOR AN ADMINISTRATOR - jobber really sets up work nicely for the day, week, and month very nicely BUT has some really important short comings that you should be aware of PRIOR to starting this service..... As an administrator you cannot mass assign or unassign routes to and from employees. You cannot memorize the modifications to a daily route but one click.
JOBBER needs to be able to allow us to set up routes as a whole NOT just individual’s one at a time to create routes. FOR EXAMPLE: we need to be able to go into a master list of clients, click and drag those clients into a “MONDAY A” route and or a “MONDAY B” route and the same for Tuesday and Wednesday etc. etc. . . . . if we want to make changes to a route as a single entity we should be able to do that as opposed to what we have to do now which is change each individual client to be on a different day one at a time for the next 6 months and or 10 years
FOR EXAMPLE, we have three routes per day each route has approximately 20 visits. If an employee calls in sick and we need to reassign 20 visits to another employee we have to do it manually for EACH CLIENT as opposed to just reassigning and entire route to another employee.
WHAT WOULD BE MOST HELPFUL AND CURRENTLY NOT AVAILABLE FROM JOBBER, would be to adjust routes on the "map" page and have it ask us if we want to memorize the reorganization of that route for all future visits or just that one day. The way that it is limited requires me to go in and manually change EVERY JOB ONE BY ONE to the route organization. This process takes approximately 1 to 2 entire minutes to complete depending on whether or not the visits are reoccurring for the next 6 months or six years . . . . . 1 to 2 minutes times 20 minutes obviously doesn’t work for any administrator at all.....the only way around this is to make the changes daily or weekly which is labor intensive and your will be paying for this each time your employee has to redo the routes.
- Industry: Retail
- Company size: Self Employed
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Jobber
Reviewed on 11/01/2023
Very good
Very good
Pros
Jobber is a very helpful software to business. You can create since a first request, after a quote, after a job, after an invoice, all linked. It's also good to who works with routes, you can calculate routes, check distance and time and plan your day. Give different colors for each crew, so you don't get confused in the map. You can see the schedule in the option: monthly, weekly, daily and map.
Cons
I think that the software should have an option to open a work order, without needs to invoice later. Invoicing a work order should be an optional. It's not a problem, as you can invoice "zero" and close easy, but would be good.
Response from Jobber Software
Hi Ivana! We're so very glad to hear that Jobber is helping you and your team manage your business!
In regards to invoicing from a work order, this is an optional step that can be turned off when creating or updating a job.
We were not able to locate your account to give you a call to discuss this, but if you could reach out to us at 1-888-721-1115 opt 1, or via our live chat, our Support team would be happy to go over the steps with you!
Take care!
- Industry: Utilities
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Inexpensive but same features as the big guys
Reviewed on 29/05/2021
Overall it's been excellent.
Overall it's been excellent.
Pros
It does everything from taking a call to payment.
Cons
I don't like the fact that the office personnel are not free and unlimited as all the competitors. Each office staff is forced to be an individual user. We have 4 users being wasted on dispatchers alone.
Reasons for Switching to Jobber
I used jobber with my last employer. When I opened my own shop I turned to what I knew jobber. Glad I did to. I had no idea all these other apps were charging around $140 per person. Jobber charges us less then that for the whole shop to use it.Response from Jobber Software
Hi Robert, thanks so much for your review and we're glad Jobber is doing the trick for your job flow from call to payment! We offer quite competitive pricing, but if you're ever concerned about the value you're getting from Jobber our Success Team is here to help and talk things through. Thanks again!
Jobber FAQs
Below are some frequently asked questions for Jobber.Q. What type of pricing plans does Jobber offer?
Jobber offers the following pricing plans:
- Starting from: US$49.00/month
- Pricing model: Subscription
- Free Trial: Available
Jobber offers 4 plans with different available features and numbers of users per plan. Jobber Lite starts at $9/month. Jobber Core starts at just $4/month. Jobber Connect starts at $129/month. Jobber Grow starts at $249/month.
Q. Who are the typical users of Jobber?
Jobber has the following typical customers:
Self Employed, 2–10, 11–50
Q. What languages does Jobber support?
Jobber supports the following languages:
English
Q. Does Jobber support mobile devices?
Jobber supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Jobber integrate with?
Jobber integrates with the following applications:
Authorize.Net, Braintree, Fundbox, Google Calendar, Mailchimp, PayPal, Quickbooks Online, Square Point of Sale, Stripe, Zapier
Q. What level of support does Jobber offer?
Jobber offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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