Office 365

Office 365

Cloud collaboration and file sharing application suite

4.6/5 (8493 reviews)

Office 365 Overview

Microsoft Office 365 is a cloud collaboration tool that provides a private and secure space to store, share and edit files and documents, to connect dispersed teams using shared calendars, messaging and conferencing tools, and to improve your brand experience using branded emails and online websites.

The business class email provided by Office 365 allows for 50 GB of storage per user and the ability to send messages of up to 25 MB. This enables you to send images within emails and to apply custom formatting. You can customize your inbox rules and notifications, and update your calendar and to-do list, to help prioritize tasks. Communicate with colleagues more effectively with online availability statuses to instigate online chat, instant messaging tools and one-to-one, or one-to-many voice and video calling.

Office 365 provides collaboration and knowledge sharing tools for both internal and external purposes. You can allow external project stakeholders and clients to access documents, and create project-specific mailboxes and websites for specific teams, complete with automatic policies and rights protection.

You can also use Office 365 to build blogs and wikis for further knowledge sharing, as well as assigning tasks to team members and tracking tasks on a timeline. Enterprise plans for Microsoft Office 365 provide social networking tools to further enhance communication and collaboration.

Pricing

Starting from
US$6.00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America

Supported Languages

Arabic, Chinese (Simplified), Czech, Danish, Dutch and 17 others, English, Finnish, French, German, Hungarian, Indonesian, Irish, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian

Office 365 Reviews

Overall rating
4.6/5
94% positive reviews
5501
Excellent
2448
Very good
449
Average
65
Poor
30
Terrible
Verified Reviewer

Sharing with and working clients and others.

Used Daily for 1+ year
Reviewed on 14/11/2019
Review Source: Capterra

I love the download version of Office 365 and use it daily. I have a few issues with the only version being slow to respond but I can use autosave which keeps all my docs on my one drive. I like being able to open the onedrive any place I'm at to access information. Powerpoint is pretty good. Excel needs updated badly.

Pros

My favorite feature is sharing documents with a proofreader, client(s) or project member(s) which all us all the ability to adjust to document information and make changes together. We can all open the same document at the same time and work together to get the information how it needs to be. We often do a conference call with one main editor of the document. We can all watch the editing live. Other times we take turns editing the document. We can do in an hour what used to take us days of sending the documents back and forth. Plus word is something everyone understands so there is very little learning curve.

Cons

Excel badly needs build in Macros, shortcut features. I had a big product that while needed to move pdf information to Excel and it was a nightmare. I ended up download other software to put the information in the spreadsheet then copy and paste to Excel.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Edward P.

All the tools that every office need.

Used Daily for 2+ years
Reviewed on 13/11/2019
Review Source: Capterra

You can't go wrong with Office 365, it is the more powerful and complete suite of programs for your business that you can get on the market. We have been using it for 5+ years and we are very pleased.

Pros

You can get Microsoft Exchange (email) and also applications such as Word, Excel, PowerPoint, and OneNote and other business services, such as Skype for Business, OneDrive, Forms, Microsoft Teams and SharePoint, all in one package.

Cons

Microsoft keep adding (in some cases removing) applications all the time. It's very hard for the IT department to keep track and implement these new apps, by the time you catch up the tools are being deprecated.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Verified Reviewer

All the applications any organisation needed for daily use in one platform.

Used Daily for 6-12 months
Reviewed on 12/11/2019
Review Source: Capterra

In the initial stage, we started using O365 globally with Skype for Business and Sharepoint Online only but after sometimes we realized that it comes with multiple other applications such as Exchange, Mobile Device Management ( Intune), Azure Active Directory and other office applications (Excel, word, etc). So little by little, we are planning to use 100% of O365 features.

At the moment we are using Skype For business and MS Teams as our main Video/Audio conference platform. Before we migrate to SFB we were using third-party vendor platform for audio calls which we paid based on the minutes and number of participants and after we migrate to O365 with Skype for Business this is only license cost per user and no additional charges, This saved a lot of money to Organization.

Sharepoint online also we are using to share documents and updates within the organization and within our business partners and customers.

Microsoft Intune we are using to manage our co-operate owned devices globally ( IOS & Android ).

Pros

Easy to access from anywhere in the world if you have an internet connection.
Possible of access online and edit or change any documents (Excel, Word, PowerPoint, etc.).
Can access from any device to your account.
Skype for Business or MS Teams can use as a Video/Audio Conference tool.
O365 comes with Microsoft Intune which helps to manage your organization's mobiles and Portable devices( ex.IPADs).
Sharepoint Online helps you to create own Website to share documents, updates, etc within an organization or with external parties.
O365 is one of the greatest solution provided by Microsoft for any Organization which will cover at least 80% of the most needed applications in one platform.( Based on the licenses you purchased.)

Cons

Microsoft Intune limitation to setup Emails on an Android platform using a Fully managed profile when you have a none third party exchange platform that is not connected to Exchange Online.
Only "Gmail" and "Ninework" works with Intune Android emails.
New Sharepoint Online some features complex compared to the previous version for users who used to the previous version.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Radoslav B.

Office 365 - your office everywhere

Used Weekly for 1+ year
Reviewed on 10/11/2019
Review Source: Capterra

I have been using Office 365 for business purposes - where I have been working. All the company trusts its products and uses them to help with organizing their work. We easily have access to files shared for current teams, we easily chat and maintain project ideas, also we easily create our documentations on what we created and much more. I pretty recommend it because it has very powerful tools which can save you a lot of time and headache because in everyday life we need to stay organized and also we need to have our office everywhere because business is not only for staying in one place the whole year.

Pros

This is one very powerful group of products, that everyone should use because of:
1. For me it has one of the most powerful tools for office work - like Word - for organizing and creating your documents, PowerPoint - to easily create your pretty presentations for your software development for example; Excel - to store some table data and calculate a lot of things; Outlook - to organize all your business or even personal mails; Teams - to chat with your partners and much more.
2. You have always up to date software - you keep in touch with every new update which brings you more security and of course new features.
3. You can install the product on your device, either use it with the cloud version. The cool thing is that if you have multiple devices - you can install it on them, even they are phones, PCs or laptops. And the coolest one is that there is a cloud version of the apps.
4. Everything you create can be stored on the cloud, so your documents will be always with you - just view them from every device in every point of the world.
5. I think the price is good and worth it.
6. And finally, there is the support which you can contact to help you if you have any difficulties or problems with the software.

Cons

Since my experience with the product I haven't experienced any difficulties which cause me to have a negative point of the product. Of course, there were some bugs and some crashes with the cloud versions, but which software hasn't one?
And of course, even that there was kind of this problems, they were very fastly resolved, which is cool because you are not waiting too much to get back the service working.

Rating breakdown

Ease of Use

Likelihood to recommend

10.0/10
Matthew S.

Upgrade from Skype (and Outlook)

Used Daily for 1+ year
Reviewed on 06/11/2019
Review Source: Capterra

I love the fact that this is a very easy to use application, to chat with another team member, you just type their name in the search field. It also allows chats with each of the people who’ve accepted (and, unfortunately, those who haven’t replied or declined) appointments in Microsoft Outlook. I’ve not figured out how to disable the ability to invite me to chats about appointments I’ve declined (as I’m currently on some listserv that invites me to the wrong meetings — but this is an IT issue, not a Microsoft Teams issue, to be clear), but this is nothing major.

Our organization used to use Skype, which was Microsoft’s only chat system previously, but Microsoft Teams has proven itself much more useful. I can chat with (ahem) teams of people or privately with one person. I’m shown the user’s availability status with an icon next to their profile photo, which is imported from their Microsoft account. These are two great features because, while they are not new or particularly innovative, it is familiar and therefore easy to understand. The paradox in software design is to make something brilliant and breakthrough while keeping it familiar enough that users don’t need a training class or instruction manual.

The paradox with Microsoft Teams is that it might make more sense if it didn’t exist at all — meaning, all of these features could be enhancements to Microsoft Outlook. But that same argument could be made for all Microsoft Office products. Overall 4/5

Pros

It’s seamless integration with other Microsoft Office products so that no new knowledge is needed to use and all of the features of other products are repurposed in this one.

Cons

Ironically, this application might be better suited if it were merely an enhancement of features in Microsoft Outlook.

Rating breakdown

Ease of Use

Likelihood to recommend

9.0/10

Office 365 Pricing

Starting from
US$6.00/month
Pricing options
Free Trial
Subscription
Value for money

Office 365 Business: $8.25/user/month (billed annually) or $10/user/month (billed monthly).
Office 365 Business Premium: $12.50/user/month (billed annually) or $15/user/month (billed monthly).
Office 365 Business Essentials: $5/user/month (billed annually) or $6/user/month (billed monthly).

Office 365 Features

  • Activity Tracking
  • Automatic Notifications
  • Calendar Management
  • Chat
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Document Management
  • Document Storage
  • File Management
  • Search Functionality

  • API
  • Access Control
  • Activity Dashboard
  • Customizable Branding
  • Drag & Drop Interface
  • Permission Management
  • Projections
  • SSL Security
  • Third Party Integration

Additional information for Office 365

Key features of Office 365

  • Access files from any device
  • Blogs and wikis
  • Branded emails
  • Business-class email
  • Email and calendars
  • File sharing
  • Instant messaging
  • No additional hosting fees
  • Office web apps
  • Online meetings
  • PC-to-PC calling
  • Project-specific mailboxes
  • Remote mobile data wiping
  • Share files internally and externally
  • Shared calendars
  • Social networking
  • Voice and video calls
  • Website creation
  • eDiscovery Center

Benefits

Email and calendars
Take your email and calendar with you on business trips, with access from your computer or mobile device.

Website
Create an attractive website with no special skills required. Easy-to-use online tools will do the job for you.

Office Web Apps
Save your documents in the cloud and edit them from anywhere.

File Sharing
Collaborate with your colleagues online: Respond to comments and status updates made by partners, colleagues or customers. Store and organize important documents with 1TB of storage per user.

Instant Messaging
Use your computer for video calls and to conduct online meetings, or connect with your co-workers through instant messaging.

With native iOS and Android apps available for Word, Excel, Powerpoint, Outlook, OneNote, OneDrive, Skype for Business, and Microsoft Teams, Microsoft 365 helps you to be productive on the go.

Office 365 FAQs

Below are some frequently asked questions for Office 365.

Q. What type of pricing plans does Office 365 offer?

Office 365 offers the following pricing plans:

Starting from: US$6.00/month

Pricing model: Subscription

Free Trial: Available

Office 365 Business: $8.25/user/month (billed annually) or $10/user/month (billed monthly).
Office 365 Business Premium: $12.50/user/month (billed annually) or $15/user/month (billed monthly).
Office 365 Business Essentials: $5/user/month (billed annually) or $6/user/month (billed monthly).

Q. What are the main features of Office 365?

Office 365 offers the following features:

  • Access files from any device
  • Blogs and wikis
  • Branded emails
  • Business-class email
  • Email and calendars
  • File sharing
  • Instant messaging
  • No additional hosting fees
  • Office web apps
  • Online meetings
  • PC-to-PC calling
  • Project-specific mailboxes
  • Remote mobile data wiping
  • Share files internally and externally
  • Shared calendars
  • Social networking
  • Voice and video calls
  • Website creation
  • eDiscovery Center

Q. Who are the typical users of Office 365?

Office 365 has the following typical customers:

Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

Q. What languages does Office 365 support?

Office 365 supports the following languages:

Arabic, Chinese (Simplified), Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Indonesian, Irish, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian

Q. What type of pricing plans does Office 365 offer?

Office 365 has the following pricing plans:

Subscription

Q. Does Office 365 support mobile devices?

Office 365 supports the following devices:

Android, iPhone, iPad

Q. What other apps does Office 365 integrate with?

Office 365 integrates with the following applications:

Accelo, Actionspace, Bitium, Brightspace, Customer Thermometer, GoToMeeting, Insightly, Pipeliner CRM, Project Insight, Seismic

Q. What level of support does Office 365 offer?

Office 365 offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials