About Booker

Beat out your competition with Booker's award winning salon and spa software, the all-in-one platform that understands you'd rather be focusing on your clients instead of manually handing all the day-to-day tasks. Booker will help you manage your appointment bookings, POS, membership and loyalty programs, all while attracting new clients and keeping them coming back. Access your Booker account 24/7, anywhere, all on Booker's secure, cost-effective, and convenient, cloud-based software.

Our Platform is built around 5 main pillars of business management:

Attract: Land bookings from new clients on your website, and on partner sites like Facebook, Yelp, MapQuest, and more.

Book: Give your customers the freedom to make appointments anytime with online, social and mobile booking options.

Sell: Manage and optimize your point-of-sale, payment processing, eCommerce, and gift card sales, all from one platform.

Manage: Take control of your employee, customer, and inventory data with easy-to-use tracking and reporting tools.

Retain: Build lasting relationships with customers using retention tools that provide the right message at the right time.

Pricing starting from:

US$129.00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Booker

Key benefits of Booker

  • Gain insight into where your business is thriving and where you need to makes changes with one system that tracks and reports on all of your activities.

  • Expand your reach and drive more bookings from new consumers on the Booker Marketing Network’s partner sites.

  • Give your customers flexible booking options so they can connect with you anytime, anywhere, on any device.

  • Store your business data safely and securely in the cloud, and have access to your key information whenever and wherever you need it.

  • Provide flexible access for your staff with unique logins, view privileges, and anytime access to their schedule on mobile or desktop.

  • Enhance your customers’ in-person experience with convenient mobile check-ins, purchases, and payment processing.

  • Save time managing your employee’s schedules and appointments with real-time calendar and booking updates.

  • Retain more customers using service and purchase trends to inform customized emails, offers, and packages that will drive repeat visits and increased revenue.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    United States

    Supported Languages

    English

    Pricing starting from:

    US$129.00/month

    • Free Version
    • Free Trial
    • Subscription

    Top 5 alternatives to Booker

    Images

    Booker Software - Booker scheduling
    Booker Software - Booker appointments
    Booker Software - Booker messages
    Booker Software - Booker payment
    Booker Software - Booker customers
    Booker Software - Booker membership plans
    Booker Software - Booker products
    Booker Software - Set up an ecommerce store in Booker
    Booker Software - Use the calendar in Booker to shedule your appointments and book rooms
    Booker Software - Booker lets customers book from Facebook
    Booker Software - Offer services and deals from your Booker webiste
    Booker Software - Customer satisfaction survey in Booker
    Booker Software - Customer loyalty points in Booker
    Booker Software - Booker lets you access appointments reports
    Booker Software - Manage your product inventory in Booker
    Booker Software - Use Booker to see your regular schedule
    Booker Software - View recent appointments in Booker
    Booker Software - Use Booker's marketing network to promote your business
    View 21 more
    Booker video
    Booker video
    Booker video
    Booker Software - Booker scheduling
    Booker Software - Booker appointments
    Booker Software - Booker messages
    Booker Software - Booker payment
    Booker Software - Booker customers
    Booker Software - Booker membership plans
    Booker Software - Booker products
    Booker Software - Set up an ecommerce store in Booker
    Booker Software - Use the calendar in Booker to shedule your appointments and book rooms
    Booker Software - Booker lets customers book from Facebook
    Booker Software - Offer services and deals from your Booker webiste
    Booker Software - Customer satisfaction survey in Booker
    Booker Software - Customer loyalty points in Booker
    Booker Software - Booker lets you access appointments reports
    Booker Software - Manage your product inventory in Booker
    Booker Software - Use Booker to see your regular schedule
    Booker Software - View recent appointments in Booker
    Booker Software - Use Booker's marketing network to promote your business

    Features

    Total features of Booker: 88

    • API
    • Access Controls/Permissions
    • Activity Dashboard
    • Alerts/Notifications
    • Appointment Management
    • Appointment Scheduling
    • Attendance Management
    • Automated Scheduling
    • Barcode/Ticket Scanning
    • Before & After Pictures
    • Billing & Invoicing
    • Booking Management
    • Booth Rental Management
    • CRM
    • Calendar Management
    • Calendar Sync
    • Client Database
    • Client Management
    • Client Portal
    • Client Profiles
    • Clock In/Out
    • Commission Management
    • Confirmation/Reminders
    • Credit Card Management
    • Credit Card Processing
    • Customer Accounts
    • Customer Database
    • Customizable Branding
    • Customizable Fields
    • Customizable Reports
    • Customizable Templates
    • Data Import/Export
    • Data Synchronization
    • Discount Management
    • Electronic Signature
    • Email Marketing
    • Employee Database
    • Employee Management
    • Employee Portal
    • Employee Scheduling
    • Employee Self Service
    • For Barbershops
    • For Medical Spas
    • For Retail
    • For Salons and Spas
    • Gift Card Management
    • Group Scheduling
    • Inventory Management
    • Inventory Tracking
    • Item Management
    • Loyalty Program
    • Marketing Automation
    • Multi-Location
    • Online Booking
    • Online Payments
    • Online Time Clock
    • Ordering Automation
    • Payment Processing
    • Payroll & Commissions
    • Payroll Management
    • Point of Sale (POS)
    • Purchasing & Receiving
    • Real Time Reporting
    • Real-time Scheduling
    • Recurring Appointments
    • Referral Tracking
    • Reminders
    • Reporting/Analytics
    • Reservations Management
    • Retail Inventory Management
    • Retail POS
    • Room Booking
    • SMS Marketing
    • SMS Messaging
    • Sales Reports
    • Schedule Distribution
    • Scheduling
    • Shift Swapping
    • Social Media Integration
    • Task Scheduling
    • Third Party Integrations
    • Time & Expense Tracking
    • Time Clock
    • Transaction History
    • Treatment Packages
    • Vacation/Leave Tracking
    • Website Integration
    • eCommerce Management

    Alternatives

    ClinicSense

    4.8
    #0 Alternative to Booker
    ClinicSense is a massage therapy solution designed to help massage businesses manage appointment scheduling, email...

    Meevo

    4.2
    #1 Alternative to Booker
    Streamline daily operations and automate your marketing campaigns with software designed with your goals in mind.

    Mindbody

    4.0
    #2 Alternative to Booker
    Mindbody offers business management software for spas, salons, gyms, wellness practitioners and other class and...

    Fresha

    4.9
    #3 Alternative to Booker
    Fresha is the world's leading online booking software for the beauty and wellness industry. Boost your sales and...

    Reviews

    Overall rating

    4.1 /5
    (955)
    Value for Money
    3.9/5
    Features
    3.9/5
    Ease of Use
    4.2/5
    Customer Support
    4.1/5

    Already have Booker?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 955
    Capri
    Overall rating
    • Industry: Retail
    • Company size: 51-200 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Booking appointments with a few clicks!

    Reviewed on 17/12/2019

    Easy to use, easy to book, easy to look at past and future bookings!

    Easy to use, easy to book, easy to look at past and future bookings!

    Pros

    Excellent for booking appointments for guests. Easy to pull up upcoming and past bookings with names and dates.

    Cons

    This is a wonderful program that hasn't failed us yet. We have our employees using this program with no issues at all.

    Sharmila
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 2-10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    Booker review

    Reviewed on 15/10/2019

    I hated them and will never go back. Absolutely negligent business practices by their vendor...

    I hated them and will never go back. Absolutely negligent business practices by their vendor companies.

    Pros

    When I first signed with Booker, I liked the merchant services fees were better than Mindbody Online. Also, I liked that I locked in a significantly cheaper monthly rate as opposed to Mindbody.

    Cons

    The automatic emails at the time, could not be turned off. It didn't work with my type of business. Also, I hated the company that handled their merchant services. They put my account on hold after trying to cancel their services. A ridiculous customer service representative froze my account so then no deposits could go through affecting my payroll. No one told me that canceling my services with Booker would affect the merchant services or my ability to receive deposits. Absolute jerks.

    Brad
    Overall rating
    • Industry: Publishing
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    I used to love Booker, but fixes and updates come slowly and customer service is terrible!

    Reviewed on 30/10/2017

    Booker is a robust solution for online scheduling and taking payments too. In theory, Booker will...

    Booker is a robust solution for online scheduling and taking payments too. In theory, Booker will save you loads of time since customers schedule and manage their own appointments. In reality, we spend too much time on the phone with Booker trying to work out quirks.

    Pros

    Admin backend is solid and reliable.
    Lots of options to customize. Too many at times since finding just the right setting can take 15-20 minutes or require a phone call to customer service.

    Cons

    Customer front end is weak and confusing. Booker does not allow certain booking options (CF2) to be used in iFrames. This forces you to send customers to a 3rd party website (not yours) to make appointments. Fixes and feature requests come slowly if at all.
    If you are interested in using Booker be sure you know what you are getting into before you commit. It is very difficult to get 100, 500, or thousands of customers to move to a new appointment system if you later decide Booker is not what you expected. Get used to what Booker looks like now and be okay with that for the long haul. Don't plan on being able to add a feature of even getting Booker to fix bugs. Booker will show you a long list of "fixes" and revision numbers of updated software. I have never known any of these updates to address a bug of concern we had with the SaaS. Customer requests are ignored and bugs are described as features. Yes, they really are! For example, in some places staff names are sorted by first name and in other places they are sorted by last name. This does make it feel like you are using different software products and will infuriate you at times.
    Different interfaces all work differently. In other words, they all feel like different products. We use the admin interface, the Booker iOS app, the Booker customer app, CF1, and Facebook app. That seems like lots of great options until you realize how disjointed and different they all are. You are not merely learning one software package, you really have to learn them all.

    Tanisha
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Perfect for businesses

    Reviewed on 29/10/2022

    Pros

    It is user friendly, very detailed and easy to use, accessibility 24 hours, and very much inexpensive. I would recommend that you give it a try today.

    Cons

    Creating packages and reports could be alot less hassling.. work needed as it relates to credit card processes.

    Brittany
    Overall rating
    • Industry: Mental Health Care
    • Company size: 201-500 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 6.0 /10

    Gets the job done, but can glitch frequently.

    Reviewed on 31/03/2019

    Overall Booker was easy to learn, pretty user friendly, and helped us streamline schedules for...

    Overall Booker was easy to learn, pretty user friendly, and helped us streamline schedules for multiple providers at once which I believe impacted overall experience guests had at the spa.

    Pros

    I liked the ease of integrating new specials or services we were offering. It was generally easy to navigate and was also integrated with our website which was convenient and allowed guests to easily book online.

    Cons

    At the time I was using Booker, I experienced many times where the program would freeze out would have really slow load times which made it difficult during high volume times at the spa.

    Showing 5 reviews of 955 Read all reviews

    Booker FAQs

    Below are some frequently asked questions for Booker.

    Booker offers the following pricing plans:

    • Starting from: US$129.00/month
    • Pricing model: Subscription
    • Free Trial: Not Available

    Essential $129: Manage your schedule, sell services, and streamline everyday tasks. Accelerate $195: Keep your clients coming back with email campaigns and text confirmations. Ultimate $395: Grow your business with advanced marketing tools, automations & analytics.

    Booker has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

    Booker supports the following languages:

    English

    Booker supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Booker integrates with the following applications:

    Clover, Google Analytics 360, Google Calendar, Keap, Mailchimp, Meta for Business, Twitter

    Booker offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

    Related categories

    See all software categories found for Booker.