About Deputy

Deputy is an all-in-one employee scheduling, time & attendance tracking (digital time clock), tasking and communication platform. Use Deputy's mobile apps to manage your team from anywhere. Deputy iPad kiosk app provides clock in/out for employees with complete self service. All powered by simple, intuitive design.

Deputy provides an end-to-end solution for managing your workforce. From employee scheduling (rostering) to payroll integration, all provided as one solution. Do your scheduling using our web or mobile app and publish to your staff via email/sms/push notification with the option of having your employees confirm their shifts. Employees can clock in using Deputy mobile apps with geo-location tagging or they can use the Deputy Kiosk iPad app with face detection. Transfer your virtual timesheets to cloud payroll solutions seamlessly with full overtime calculations. Or download to file for excel or on-premise analysis. It's simple, it's easy and it's fast!

Pricing starting from:

US$4.50/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Deputy

  • Run multiple business and locations under one account.
  • Save time on payroll processing and administrative tasks
  • Communicate and get confirmation of read receipts
  • Delegate tasks and track progress
  • Reduce double handling of schedules and timesheets
  • Visibility across your organisation and locations, anywhere, anytime
  • Safe & secure data storage
  • Regular product upgrades and enhancements for free
  • No hardware or software required - just internet access
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    Australia, Brazil, Canada, China, Germany , Finland, United Kingdom, India, Japan, Mexico, New Zealand, Sweden, United States

    Supported Languages

    Chinese, English, French, German, Italian , Japanese, Korean, Portuguese, Spanish, Traditional Chinese

    Pricing starting from:

    US$4.50/month

    • Free Version
    • Free Trial
    • Subscription

    Images

    Deputy Software - Create new shift structures instantly, drag & drop existing schedules, or use auto-scheduling to create optimized, legally compliant schedules with a single click. 
Notify employees about their schedules and changes via email, SMS, or push notifications.
    Deputy Software - Make it simple for employees to clock in and out from any device, with geolocation capture and facial recognition. 
Streamline timesheets and attendance records, seamlessly export to payroll.
    Deputy Software - Give your staff the best way to stay informed, share important messages, and contribute to the workplace conversation.
    Deputy Software - Build a connected business: Deputy integrates with your Point of Sale, HR & Payroll Providers.
    Deputy Software - Free trial and help to set you up with Deputy. Get started: www.deputy.com
    View 6 more
    Deputy video
    Deputy Software - Create new shift structures instantly, drag & drop existing schedules, or use auto-scheduling to create optimized, legally compliant schedules with a single click. 
Notify employees about their schedules and changes via email, SMS, or push notifications.
    Deputy Software - Make it simple for employees to clock in and out from any device, with geolocation capture and facial recognition. 
Streamline timesheets and attendance records, seamlessly export to payroll.
    Deputy Software - Give your staff the best way to stay informed, share important messages, and contribute to the workplace conversation.
    Deputy Software - Build a connected business: Deputy integrates with your Point of Sale, HR & Payroll Providers.
    Deputy Software - Free trial and help to set you up with Deputy. Get started: www.deputy.com

    Features

    Total features of Deputy: 104

    • API
    • Access Controls/Permissions
    • Accounting Integration
    • Activity Dashboard
    • Activity Tracking
    • Alerts/Notifications
    • Approval Process Control
    • Attendance Management
    • Attendance Tracking
    • Auto Scheduler
    • Automated Scheduling
    • Automatic Time Capture
    • Availability Management
    • Biometric Recognition
    • Budgeting/Forecasting
    • Calendar Management
    • Calendar Sync
    • Certification Tracking
    • Clock In/Out
    • Collaboration Tools
    • Commenting/Notes
    • Communication Management
    • Compliance Management
    • Compliance Tracking
    • Contractor Management
    • Cost Management
    • Customizable Branding
    • Data Import/Export
    • Deadline Management
    • Drag & Drop
    • Employee Database
    • Employee Management
    • Employee Onboarding
    • Employee Profiles
    • Employee Scheduling
    • Employee Self Service
    • Employee Time Tracking
    • FMLA Administration
    • Faculty/Staff Management
    • File Sharing
    • Forecasting
    • GPS
    • Group Scheduling
    • HR Management
    • Labor Cost Reporting
    • Labor Forecasting
    • Labor Management
    • Leave Tracking
    • Messaging
    • Messaging/Shift Dispatching
    • Mobile Access
    • Mobile Alerts
    • Mobile Time Tracking
    • Multi-Location
    • Offline Time Tracking
    • On Call Scheduling
    • Online Punch Card
    • Online Scheduling
    • Online Time Clock
    • Online Time Tracking Software
    • Overtime Calculation
    • Payroll Management
    • Performance Management
    • Performance Metrics
    • Physician Management
    • Point of Sale (POS)
    • Predictive Analytics
    • Real Time Analytics
    • Real Time Data
    • Real Time Notifications
    • Real Time Reporting
    • Real-time Scheduling
    • Real-time Updates
    • Reminders
    • Reporting & Statistics
    • Reporting/Analytics
    • Resource Management
    • Resource Scheduling
    • SMS Messaging
    • Salaried Employee Tracking
    • Schedule Distribution
    • Scheduling
    • Self Scheduling
    • Self Service Portal
    • Shift Scheduling
    • Shift Swapping
    • Sick Leave Tracking
    • Skills Tracking
    • Task Management
    • Task Progress Tracking
    • Task Scheduling
    • Template Management
    • Third Party Integrations
    • Time & Attendance
    • Time Clock
    • Time Off Management
    • Time Off Requests
    • Time Tracking
    • Timesheet Management
    • Training Management
    • Vacation/Leave Tracking
    • Variable Workforce
    • Visualization
    • Waitstaff Management

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    Reviews

    Overall rating

    4.6 /5
    (604)
    Value for Money
    4.6/5
    Features
    4.4/5
    Ease of Use
    4.6/5
    Customer Support
    4.6/5

    Already have Deputy?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 604
    Kevin
    Overall rating
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support

    The team at QB Gelato is very pleased with Deputy. It is easy to use and the team members love...

    Reviewed on 17/04/2018

    Pros

    As QB Gelato continues to grow we are finding the tools within Deputy to be extremely valuable. For example, we have set up our 'Opening, Closing & Daily Checklists' in Deputy under tasks which allows us to run our business as paperless as possible. In addition, it gives Management the ability to check-in and see if tasks are being completed when not at the shop. Being able to communicate updates to the team members and request a confirmation that they have read the communication is brilliant. I look forward to putting the scheduling module to the test this summer as we are adding on a mobile truck to our business. I have no doubt Deputy will exceed any scheduling requirements. My final comment has to do with processing payroll and the integration between Deputy and our payroll system. Having this integration feature is such a time saver. It literally takes less than 5 minutes to run payroll as the hours from Deputy import seamlessly into our payroll system. We are extremely pleased with Deputy and highly recommend this software application for scheduling. A final note... support is excellent!

    Cons

    At the present time there is nothing we dislike about Deputy. The support team is always there to guide you through issues.

    John
    Overall rating
    • Industry: Food & Beverages
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    A+ Scheduling Software

    Reviewed on 23/04/2018

    Saves me time and hassle. Employees know how to use it quickly with little/no training.

    Saves me time and hassle. Employees know how to use it quickly with little/no training.

    Pros

    Inexpensive, feature rich, and easy for me to export timesheets to our payroll provider, Gusto. It was easy to add our existing employees when we made the switch. Employees have no complaints using it for time off requests, unavailability or integrating with their calendar so they know when they're scheduled.

    Cons

    The manager side of the mobile app is lacking full access to make it easy to approve time off requests. Depending how I pull up the request from my phone sometimes it also shows the date as Christmas Eve from years in the past (like 2015). Hasn't been a big enough pain for me personally to be mad enough to contact them, though I should so they can tell me I'm dumb and using it wrong or fix it.

    Natalie
    Overall rating
    • Industry: Apparel & Fashion
    • Company size: 2-10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    No bad until you try to leave

    Reviewed on 27/08/2018

    I have rarely ever left a negative review in my life but after my recent experience I feel it's...

    I have rarely ever left a negative review in my life but after my recent experience I feel it's almost a responsibility. I closed my business in July. Not having a need for timekeeping I cancelled an account. I deleted all staff and shifts and unsubscribed from this service. I did so before the close of the billing cycle. Since this is a payment in advance service I should have been left with nothing outstanding. I've had demand after demand. I went back into the account to inquire as to why I'm still receiving demands to find that the account was not closed, I was not unsubscribed and although all staff profiles had been deleted i was still listed as having 5 staff. I updated my contact information, emailed Deputy stating that I had unsubscribed using the instructions in the help files and heard nothing more. Then the demands started again. The worst however was having to deal with their customer service rep on live chat who'd leave me sitting on live chat for 5-7 minutes at a time only to come back and claim he was leaving me hang there on purpose so "I'd calm down" He seemed to take particular exception to me insisting on a chat transcript. Given that I'm so furious with this company and how it allows its reps to treat customers, customer service rep's strategy didn't work. I got my chat transcript in the end but only by copying and pasting the entire thing myself. He wasn't too keen on his replies being included in the chat transcript. Utterly disgusting.

    Pros

    It's cheap. It's not an expensive service but the old adage you get what you pay for applies here.

    Cons

    Customer service is deplorable. I've never in my lifetime of dealing with various services, apps, etc ever dealt with a customer service rep as badly trained and as unprofessional as I have seen at Deputy.

    Response from Deputy

    Hi Natalie. We really value your feedback and will share this information with our team. Thank you for your honesty and we look forward to working with you in the future to improve your Deputy experience!

    Sasan
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 11-50 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 1.0 /10

    No live customer service

    Reviewed on 01/11/2022

    Pros

    great User interface, lots of integration options ( ours doesn't work well ), fairly snappy

    Cons

    Customer service just horrible. Everything is communicated via tickets. No live chat, No live phone number, nothing. When something happens they ask for a picture, so you gottta go, replicate the problem, take a screen shot, send it to them and then wait god nknows how long for someone to get back to you. so frustrating

    Michael
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Easy to use scheduling system

    Reviewed on 19/08/2022

    Easy to use as an employee and looks easy to use from an admin perspective. Never had a problem...

    Easy to use as an employee and looks easy to use from an admin perspective. Never had a problem with my timesheets!

    Pros

    As an employee who has used this for 5+ years this is an easy program to use within a small business. I clock in, clock out and can edit my time if needed. I can offer shifts up and accept or look for more all within the app. I like being notified when new shifts are offered as well via text and can accept them without even opening the app. I wish the calendar in deputy would sync with my apple calendar so I didn’t have to manually enter my deputy shifts into it.

    Cons

    I wish the calendar in deputy would sync with my apple calendar so I didn’t have to manually enter my deputy shifts into it.

    Showing 5 reviews of 604 Read all reviews

    Deputy FAQs

    Below are some frequently asked questions for Deputy.

    Deputy offers the following pricing plans:

    • Starting from: US$4.50/month
    • Pricing model: Free Version, Subscription
    • Free Trial: Available

    30-day free trial, no credit card required. Scheduling: $2.50/user/month Time & Attendance: $2.50/user/month Premium: $4.50/user/month Enterprise: Please contact for Enterprise pricing Flexi: For businesses that run large, short term events like conferences, catered functions and festivals (access to Premium features for $2/user/week)

    Deputy has the following typical customers:

    2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

    Deputy supports the following languages:

    Chinese, English, French, German, Italian, Japanese, Korean, Portuguese, Spanish, Traditional Chinese

    Deputy supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Deputy integrates with the following applications:

    ADP Workforce Now, BambooHR, Box, Clover, Dropbox Business, Epos Now, Google Calendar, Google Workspace, Gusto, IDEXX Neo, LastPass, Lightspeed POS, Lightspeed Retail, MYOB Business, Microsoft Azure, Microsoft Outlook, NetSuite, NetSuite for Retail, Okta, OnPay, Paychex Flex, Paycor, Paylocity, Proliant, QuickBooks Online Advanced, Quickbooks Online, Revel Systems, Rippling, Salesforce Work.com, Sapling, ServiceM8, Shopify, SimplePay, Square Point of Sale, VMware AirWatch, Vend, Wagepoint, WhosOnLocation, WorkflowMax, Xero, Zapier, Zenefits, talech

    Deputy offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

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