Dynamics 365 Business Central

Enterprise resource planning for SMBs, formerly Dynamics NAV

About Dynamics 365 Business Central

Microsoft Dynamics 365 Business Central, formerly Microsoft Dynamics NAV, is an enterprise resource planning solution for small and medium sized businesses. The platform enables businesses to manage finances, projects, sales, customer relationships, manufacturing, supply chains, analytics, and more.

Financial management and accounting tools help users manage their cash, assets, and banking, while supply chain, manufacturing and operations tools enable users to track and manage their production, inventory, orders, and vendors. Sales and service functionality allows users to manage their contacts, sales opportunities, and service contracts. With project management tools, users can create estimates, track projects, and manage capacity.

Microsoft Dynamics 365 Business Central also supports flexible deployment, business intelligence and reporting, plus multiple currencies and languages. The reporting feature enables financial performance to be charted in real time using built in Power BI dashboards. With customer interaction tracking, leads can be captured, prioritized, and tracked to show full interaction history.

Microsoft Dynamics 365 Business Central integrates with Outlook, Word, and Excel to help users complete common tasks directly from other platforms, with the same capabilities across iOS, Android, and Windows platforms from desktop, laptop, and mobile devices.

Pricing starting from:

US$8.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Dynamics 365 Business Central

  • Manage cash, assets and banking with financial management and accounting features.
  • Track and manage inventory, orders, and vendors with supply chain management and manufacturing tools.
  • Manage contacts, sales opportunities, and service contract with sales and service functionality.
  • Create estimates and track projects with project management capabilities.
  • Support international currencies with multi-currency and language features.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    Australia, Canada, China, Germany, United Kingdom , India, Japan, United States

    Supported Languages

    Arabic, Chinese, Czech, Danish, Dutch , English, Finnish, French, German, Hebrew, Hungarian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish

    Pricing starting from:

    US$8.00/month

    • Free Version
    • Free Trial
    • Subscription

    Images

    Dynamics 365 Business Central Software - Microsoft Dynamics 365 Business Central team site
    Dynamics 365 Business Central Software - Microsoft Dynamics 365 Business Central insights
    Dynamics 365 Business Central Software - Microsoft Dynamics 365 Business Central business overview
    Dynamics 365 Business Central Software - Microsoft Dynamics 365 Business Central financial reports
    Dynamics 365 Business Central Software - Microsoft Dynamics 365 Business Central customer interaction tracking
    Dynamics 365 Business Central Software - Microsoft Dynamics 365 Business Central inventory management
    Dynamics 365 Business Central Software - Microsoft Dynamics 365 Business Central project management
    Dynamics 365 Business Central Software - Microsoft Dynamics 365 Business Central secure customer data storage
    View 9 more
    Dynamics 365 Business Central video
    Dynamics 365 Business Central Software - Microsoft Dynamics 365 Business Central team site
    Dynamics 365 Business Central Software - Microsoft Dynamics 365 Business Central insights
    Dynamics 365 Business Central Software - Microsoft Dynamics 365 Business Central business overview
    Dynamics 365 Business Central Software - Microsoft Dynamics 365 Business Central financial reports
    Dynamics 365 Business Central Software - Microsoft Dynamics 365 Business Central customer interaction tracking
    Dynamics 365 Business Central Software - Microsoft Dynamics 365 Business Central inventory management
    Dynamics 365 Business Central Software - Microsoft Dynamics 365 Business Central project management
    Dynamics 365 Business Central Software - Microsoft Dynamics 365 Business Central secure customer data storage

    Features

    Total features of Dynamics 365 Business Central: 53

    • API
    • Accounting
    • Accounts Payable
    • Accounts Receivable
    • Activity Dashboard
    • Bank Reconciliation
    • Billing & Invoicing
    • Bills of Material
    • Budget Management
    • Budgeting/Forecasting
    • CRM
    • Calendar Management
    • Cash Flow Management
    • Cash Management
    • Consolidation/Roll-Up
    • Contact Management
    • Core Accounting
    • Dashboard
    • Document Management
    • Employee Management
    • Financial Management
    • Financial Reporting
    • Fixed Asset Management
    • General Ledger
    • HR Management
    • Inventory Management
    • Inventory Tracking
    • Invoice Management
    • Mobile App
    • Multi-Currency
    • Multi-Location
    • Order Management
    • Performance Metrics
    • Planning Tools
    • Project Management
    • Projections
    • Purchase Order Management
    • Purchasing & Receiving
    • Real Time Data
    • Real Time Reporting
    • Receipt Management
    • Reporting & Statistics
    • Reporting/Analytics
    • Reporting/Project Tracking
    • Returns Management
    • Sales Forecasting
    • Sales Orders
    • Sales Tax Management
    • Supplier Management
    • Supply Chain Management
    • Task Management
    • Warehouse Management
    • Workflow Management

    Alternatives

    SAP Business One

    4.2
    #1 Alternative to Dynamics 365 Business Central
    Enterprise resource planning software for SMEs. Manage every aspect of your small or midsize business with SAP Business...

    Cleartouch Cloud Contact Center Platform

    0
    #2 Alternative to Dynamics 365 Business Central
    ClearTouch is a cloud-hosted contact center platform provider, which specializes in boosting the customer experience of...

    SAP S/4HANA Cloud

    4.3
    #3 Alternative to Dynamics 365 Business Central
    SAP S/4HANA Cloud is a cloud-based intelligent ERP system specifically developed for companies in all industries...

    Microsoft 365

    4.6
    #4 Alternative to Dynamics 365 Business Central
    Microsoft 365, formerly Office 365, provides web, desktop, and mobile apps for Outlook, Word, Excel, PowerPoint,...

    Reviews

    Overall rating

    3.8 /5
    (111)
    Value for Money
    3.4/5
    Features
    3.7/5
    Ease of Use
    3.5/5
    Customer Support
    3.4/5

    Already have Dynamics 365 Business Central?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 111
    Saurabh
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    BC One stop ERP solution

    Reviewed on 14/07/2022

    Pros

    It is a very ease to use software similar to just like using Excel Spreadsheet. As per my opinion it is a very effective product available today for all our Enterprise Building Solution. All the functions in Business Central are very Great and can be very fruitful for the Business if adapted effectively and efficiently.

    Cons

    Nothing to Report as of Now. I am not able to find anything to Report at the Moment

    Alternatives Considered

    SAP S/4HANA Cloud and Microsoft 365
    Lora
    Overall rating
    • Industry: Construction
    • Company size: 11-50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Pretty easy to navigate, but the screen formatting needs adjusted

    Reviewed on 19/09/2019

    We use the collections module, sales, purchasing, service cost, job cost, subcontractor module, and...

    We use the collections module, sales, purchasing, service cost, job cost, subcontractor module, and more. We use purchase orders and 3 way matching and use dynamics for a wide range of use.

    Pros

    You can easily adjust titles to be in red or have distinctive features to stand out, but it is not always easy to do on the financial module and you cannot do it when using features like smartlist.

    Cons

    The inability to generate certain reports (you have to set them up yourself) which can be VERY time consuming.

    Alternatives Considered

    QuickBooks Desktop Enterprise and Quickbooks Online

    Reasons for Switching to Dynamics 365 Business Central

    Cost, accessibility, allowed amount of users, and the ease of PO's and invoice creation.
    Akash
    Overall rating
    • Industry: Consumer Electronics
    • Company size: 501-1,000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Dynamics 365 Business Central - One Stop Business Management solution

    Reviewed on 27/10/2022

    It saves time by processing huge amounts of data in few secs and keeps records of everything that...

    It saves time by processing huge amounts of data in few secs and keeps records of everything that we want and helps a lot in inventory management and resource planning as per Customer's requirement.Helps to calculate profit/loss on monthly basis/yearly basis.

    Pros

    Every firm/business needs a solution for managing Daily Ledger, Inventory management, Supply chain management, Process Management, Accounting management, HR management, Profit Management, etc - Dynamics 365 Business Central has everything available in a single software which can be accessed on all types of devices running on different platforms. It provides flexibility to the users to work from anywhere/ anytime by having authorized access. It has top level encryption to keep your data safe and keeps a log of it in its database to compare and analyze data according to our need. I mostly use it for Project management and Process management.

    Cons

    The user interface of the software is little complex one as use of icons is very less due to which we have to read the name of that particular option/field which we want to choose. Rest there are no cons according to my use

    Scott
    Overall rating
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support

    Reviewed on 30/07/2013

    I have worked in the supply chain for 5 years now and have experience with 3 different ERP's. Our...

    I have worked in the supply chain for 5 years now and have experience with 3 different ERP's. Our old ERP was limiting, though it was also fairly straight forward. The biggest issue seemed to be how incredibly date sensitive how ever without requiring dates at the same time. This pushed the change to a new ERP and Microsoft NAV was chosen through their partner company Just Foods.

    A truly bizarre system, the flow of documentation through the program makes little sense and over complicates what would normally be easy transactions. For instance Purchase Orders follow this document flow - First the purchase order is created once you receive your order, a warehouse receipt document is created and received in. However, once it is received in the warehouse, the receipt document disappears and becomes a posted receipt document (both have completely different document numbers that don't connect to each other). At this point your original Purchase order has been changed to reflect what ever was received in, and you have to have a second column to view what you originally ordered. Otherwise, figuring out if you over or under received is difficult at best. Now once the invoice comes in and is posted against the posted warehouse document, your purchase order disappears. The only place your purchase order exists in its original form is the in Purchase order Archive, which was never mentioned to us during implementation, forcing us to call Just Foods later on and pay for their customer service.

    This same, strange flow of documents, that are essentially intermediary documents only existing to complete a transaction, over complicate what should be a straight forward shipping and receiving process. There are some other basic functionality issues, like figuring out what day you actually shipped or received an item. The easiest way to figure that out seems to require access to the warehouse functionality, which you may or may not want people to have. We get a lot of errors where the tables are locked with other users, and you are just stuck until the report or other person finishes up. The Dimensions on lines can mysteriously disappear, even though the G/L Code and Department code show as filled out in the order. Our MRP has never worked correctly, so in general, we are forced to use Excel to put together our production schedule. All in all, its a sub-par program that you can tell is 5 or 6 different original programs that have been slapped together to try an resemble an ERP system.

    Now having said all that, obviously I am looking at this from a supply chain perspective as it is what I do. Perhaps on the accounting end it has some ease of use, but due to how difficult it is to understand on the operations end, the accounting rarely comes out correct due to faulty information in the system. On the positive side there do seem to be a million different ways to do the same thing in NAV, and many of the built in reports are extremely useful assuming that the information in the system is correct.

    David
    Overall rating
    • Industry: Mechanical or Industrial Engineering
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Dynamics Review

    Reviewed on 06/09/2022

    Pros

    It easily integrates with Microsoft products and has a full set of features that we use regularly.

    Cons

    Like any software it has a learning curve. This takes time and effort of the individuals teaching and those learning.

    Alternatives Considered

    Oracle Database and SAP Business One

    Reasons for Switching to Dynamics 365 Business Central

    It was originally a vista and was a great software product for small businesses.
    Showing 5 reviews of 111 Read all reviews

    Dynamics 365 Business Central FAQs

    Below are some frequently asked questions for Dynamics 365 Business Central.

    Dynamics 365 Business Central offers the following pricing plans:

    • Starting from: US$8.00/month
    • Pricing model: Subscription
    • Free Trial: Not Available

    Essentials: $70 per user, per month. Premium: $100 per user, per month. Team Members: from $8 per user, per month. Contact vendor for information on included features and additional pricing information.

    Dynamics 365 Business Central has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500

    Dynamics 365 Business Central supports the following languages:

    Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish

    Dynamics 365 Business Central supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Dynamics 365 Business Central integrates with the following applications:

    Microsoft 365, Microsoft Excel, Microsoft Outlook, Microsoft Word, PayPal

    Dynamics 365 Business Central offers the following support options:

    Email/Help Desk, Knowledge Base, Phone Support, Chat

    Related categories

    See all software categories found for Dynamics 365 Business Central.