TeamViewer Remote
TeamViewer Remote
About TeamViewer Remote
As a leading global technology company, TeamViewer offers a comprehensive suite of digital solutions, anchored by its industry-leading secure remote connectivity platform—enabling users to access, control, manage, monitor, and support any device, across platforms, from anywhere.
Committed to continuous innovation, TeamViewer advances Remote Connectivity, Augmented Reality, the Internet of Things, Artificial Intelligence, Digital Employee Experience, and Digital Customer Engagement, empowering businesses with smarter, more efficient workflows.
With more than 630,000 customers and over 2.5 billion installations, TeamViewer remains free for private, non-commercial use, delivering seamless and secure connectivity to users worldwide.
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- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Teamviewer
Reviewed on 19/01/2024
I have had excellent experience with TeamViewer, easy to use, allows me smooth access to devices...
I have had excellent experience with TeamViewer, easy to use, allows me smooth access to devices and price is worth it.
Pros
Easy to install, user friendly, smooth accessing of devices, quick file sharing and has secure connection
Cons
None. The application works well and fulfills my every need handle a support call
Alternatives Considered
AnyDeskReasons for Switching to TeamViewer Remote
Cheaper, more reliable a brand a started using since it was launchedResponse from TeamViewer
Hello Kuben,
We are grateful for the great feedback and a perfect rating is given based on your TeamViewer journey!
There are lots of useful and powerful features of TeamViewer, you may check out our homepage (https://www.teamviewer.com/en/features/). Likewise, did you know that you may learn more about TeamViewer features and gain more knowledge in TeamViewer Community? Come on and visit us on TeamViewer Community (https://community.teamviewer.com/English/kb/english)
We hope you enjoy using TeamViewer all the time and look forward to seeing you in the community!
Have a great day!
Best,
Ying/TeamViewer
- Industry: Automotive
- Company size: 1,001–5,000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Teamviewer Remote - A great solution for remote assistance
Reviewed on 24/01/2025
Pros
It was easy to use! and it was very fast!
Cons
Sometimes the interface is a little bit dated compared to others
Alternatives Considered
AnyDeskReasons for Switching to TeamViewer Remote
They didnt get hacked where anyconnect did.Response from TeamViewer
Hello Kyle,
Thank you for your feedback on TeamViewer Remote.
We're delighted to hear that you found it easy to use and fast for remote assistance, even if you find the interface a bit dated compared to other solutions, and we appreciate your honesty. However, we would advise to check the version installed. Maybe needs to be updated.
Be sure that your insights are valuable to us as we strive to improve our platform.
All the best,
Valeria/TeamViewer
- Industry: Accounting
- Company size: 11–50 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Teamviewer is no longer a leader in remote control / access
Reviewed on 10/03/2025
Used to be a great product some years ago. Look elsewhere now.
Used to be a great product some years ago. Look elsewhere now.
Pros
Teamviewer used to be the best product in its category. That time has long passed
Cons
The new interface update was a complete disaster and rendered the product virtually unusuable until an a rollback option was introduced. Teamviewer has suffered multiple cyber security breaches in the recent past. Teamviewers renewal and account management team is rigid and unhelpful. The product is now much overpriced. Look around for better options. Not recommended.
Response from TeamViewer
Hello Markus,
We are sorry to hear about your experience with the new interface. We understand how challenging it can be when changes are made, especially when technology is meant to simplify our lives.
Therefore, we would like to invite you to click on the following link, where you will find a guide for the new UI to make your journey in TeamViewer easier https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/
Finally, be sure that your feedback is incredibly valuable, and we will make sure it reaches the right team.
All the best!
Valeria/TeamViewer
- Industry: Construction
- Company size: 5,001–10,000 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
reliable for remote access
Reviewed on 05/01/2025
Pros
Always easy to use, GUI and everything is where it should be. Connections are stable.
Cons
It's a bit on the pricy side especially for smaller businesses or personal users who need it only occasionally.
It likes to do software updates quite frequently which isn’t a huge deal, but sometimes it feels like I’m constantly being prompted to install something instead of using the tool
Response from TeamViewer
Hello Guy,
Thank you for your rating and your feedback, is greatly appreciated!
Happy to hear that you find TeamViewer easy to use.
We take the opportunity to invite you to click on the following link where you will find a guide for the new interface in order to make your journey in TeamViewer easier
https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/
All the best,
Valeria/TeamViewer
- Industry: Higher Education
- Company size: 201–500 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
great help for long distance monitoring
Reviewed on 24/01/2025
Pros
It is easy to access my computer at the university from home with just one code. It helps me to avoid going back to university in weekends.
Cons
It uses a lot of data and slows down the connection. Once I tried to move some files using TeamViewer and it took a very long time. Also, if for some reason the connection is interrupted, I need to go back and get the code again,
Response from TeamViewer
Hello Amin.
Thank you for sharing your detailed experience with TeamViewer.
We're glad to hear that it has made accessing your university computer from home more convenient, especially on weekends.
However, we understand that the high data usage and occasional slow connection can be frustrating, particularly when transferring files.
Finally, be sure that your feedback is incredibly valuable, and we will make sure it reaches the right team.
All the best!
Valeria/TeamViewer
TeamViewer Remote FAQs
Below are some frequently asked questions for TeamViewer Remote.Q. What type of pricing plans does TeamViewer Remote offer?
TeamViewer Remote offers the following pricing plans:
- Starting from: US$298.80/year
- Pricing model: Free Version, Subscription
- Free Trial: Available
REMOTE ACCESS License / Single User: $24.90/month for one user and one session (billed annually) BUSINESS License / Single User: $50.90/month for one seat and one session (billed annually) PREMIUM License / Multi User: $102.90/month for multiple seats and one session (billed annually) CORPORATE License / For Teams: $206.90/month for multiple seats and three sessions (billed annually)
Q. Who are the typical users of TeamViewer Remote?
TeamViewer Remote has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does TeamViewer Remote support?
TeamViewer Remote supports the following languages:
Arabic, Chinese, Czech, Danish, Dutch, English, French, German, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Traditional Chinese, Turkish, Ukrainian
Q. Does TeamViewer Remote support mobile devices?
TeamViewer Remote supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does TeamViewer Remote integrate with?
TeamViewer Remote integrates with the following applications:
Avira Exchange Security, Cherwell Service Management, Dynamics 365 Business Central, Freshdesk, IBM Security MaaS360, Ivanti Neurons for MDM, Jira, Microsoft Azure, Microsoft Enterprise Mobility + Security, Microsoft Outlook, NinjaOne, Okta, Salesforce Service Cloud, ServiceNow, SysAid, Zendesk Suite, Zoho CRM, Zoho Desk
Q. What level of support does TeamViewer Remote offer?
TeamViewer Remote offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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