Google Analytics

Google Analytics

Enterprise-class web analytics

4.7/5 (3930 reviews)

Google Analytics Overview

What is Google Analytics?

Google Analytics is a web analytics service offered by Google. It provides comprehensive reporting and analytics tools for websites of all sizes. Google Analytics enables users to monitor website traffic, understand user-interaction with their site and generate custom reports depending on the needs of their business. Google Analytics collects, manages and consolidates website data, showing users how customers engage with their websites, ads, videos and social tools across all of their devices. Google Analytics analyzes visitor traffic and enables users to understand their end-user behavior. Google Analytics activates website data. With the right insights, businesses can improve their marketing campaigns and experiment with their web content. It shows website managers what works well with audiences and what doesn't, allowing them to tailor their site content and marketing strategies.

Google Analytics Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Free
Subscription
Value for money

Analytics Standard: Free

Analytics for Mobile Apps: Free

Analytics Premium: Contact Google Analytics

If your site generates 10 million or fewer hits per month, then Google Analytics is free. If your site generates more than 10 million hits per month, then we offer increased limits as part of Google Analytics Premium.


Google Analytics Features

Devices
Business size
S M L
Markets
Asia, Australia, Canada, China, Europe and 5 others, Germany, India, Japan, Latin America, Middle-East and Africa
Supported Languages
Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish and 22 others, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian

Screenshots

Google Analytics screenshot: Analyze daily visits, traffic types, & time on site by country
Google Analytics screenshot: Analyze daily visits, traffic types, & time on site by country Google Analytics screenshot: Google Analytics custom dashboard Google Analytics screenshot: Google Analytics audience demographics reporting Google Analytics screenshot: View website data in real time with Google Analytics Google Analytics screenshot: Connect sales, marketing and advertising data Google Analytics screenshot: Generate reports to see what's working and fix what's not

Google Analytics Reviews

Google Analytics Reviews

Overall rating
4.7
/
5 3930 reviews
Excellent
2861

Very good
954

Average
107

Poor
7

Terrible
1

Value for Money
4.7
Features
4.6
Ease of Use
4.1
Customer Support
4.2
97% recommended this app
Suzie P.

Google Analytics Review

Overall, I've had an extremely positive experience with Google Analytics. I especially like that I'm able to download a PDF of my traffic reports to my website so that I can print out copies to be able to give to my team to review in meetings. It helps me have concrete and solid numbers, demographic information of potential customers, and it gives me piece of mind knowing that I have control over the content I need to provide to the potential customers visiting my company's website, because Google Analytics gives me all of the detailed information that I need in order to make sure that I am providing the information necessary. Not only this, but I'm able to ensure that I'm being found by the people that need to be finding me properly. I've been able to work with SEO (Search Engine Optimization), my keywords have started to improve and get more catered to the correct demographics based on my Google Analytics reports.


Paul M.

The Non-Negotiable Software For Website/Business Owners

With Google Analytics, I have a comprehensive understanding of when people are visiting my website, what actions they are taking when they get there, and how it affects my bottom line. I know what marketing channels are most effective for me (organic vs. paid) and am able to make data driven decisions based on information that I know is accurate. Syncing this data with other products such as Google Data Studio also makes it easy to put together presentations for team meetings and executive retreats.


Daniel C.

For free analytics software, it's very robust

Overall, I rely on this web application. The data's mysteries can't always be teased out with ease, but GA does make said data as clear and well presented as possible. If you utilize Google Analytics long term, you'll find it's versatile and expansive. A product which does more than it says on the tin, and does it for free.


Verified Reviewer

Analytics solution that grows with your project

I have been using Google analytics for several years both for professional enterprise software as well as personal projects. Google analytics is different from some other competitive products in that with GA, you get an aggregate view of the user behavior. Generally, this has been sufficient for new and growing apps, where I am trying to understand use behavior as a whole.

I am extremely grateful that Google has offered this product for free to developers with lower traffic rates. The information I can learn from analytics is absolutely vital in the early stages when trying to understand what is working and what is not working; long before the operation becomes profitable.

I have some projects that steadily get thousands of hits per day and others that get near 0 hits, but in both scenarios the analytics software works perfectly as expected even when the audience size scales. Some of the great features of google analytics are not discoverable until you have significant amounts of traffic, but I can attest the product overall is extremely helpful at that point.

Most recently I added Google Analytics to my project yesterday. after several years of usage it is still - and will continue to be - my #1 go to product when choosing an analytics package.


Jem C.

A bit fiddly at times, but by far the best package for checking and monitoring analytics

As a small business it's vital for me to know stats about engagement for advertisers, so this is the simplest way to pull that data out. The software is also easy to use on the go via the mobile app, as already mentioned. For a small business, it's also helpful that you can automate most of the reports, so as to save time.


Suzie P.
Industry: Education Management
Company size: 2-10 Employees

Google Analytics Review

Used Weekly for 2+ years
Reviewed on 23/10/2019
Review Source: Capterra

Overall, I've had an extremely positive experience with Google Analytics. I especially like that I'm able to download a PDF of my traffic reports to my website so that I can print out copies to be able to give to my team to review in meetings. It helps me have concrete and solid numbers, demographic information of potential customers, and it gives me piece of mind knowing that I have control over the content I need to provide to the potential customers visiting my company's website, because Google Analytics gives me all of the detailed information that I need in order to make sure that I am providing the information necessary. Not only this, but I'm able to ensure that I'm being found by the people that need to be finding me properly. I've been able to work with SEO (Search Engine Optimization), my keywords have started to improve and get more catered to the correct demographics based on my Google Analytics reports.

Pros

I LOVE Google Analytics! I've been using it for years, because it's the most detailed, itemized and best broken down traffic tool there is that I could find. I like that it shows you specified things such as the amount of time people are spending on your website and for how long, and which pages. Things like this help me really hone-in on what my potential customer base demographic is, and how to work on triggering and catering to what my industries target markets actually are based on proven statistics.

Cons

I can actually honestly say, that there's nothing bad I can say about Google Analytics. It's my second favorite Google product behind Gmail. The only thing I can really think of if I HAD to say something I like least, would be that it's extremely tough to get a rep on the actual phone (an actual call) to get technical aid.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Paul M.
Industry: Marketing & Advertising
Company size: 51-200 Employees

The Non-Negotiable Software For Website/Business Owners

Used Daily for 2+ years
Reviewed on 03/10/2019
Review Source: Capterra

With Google Analytics, I have a comprehensive understanding of when people are visiting my website, what actions they are taking when they get there, and how it affects my bottom line. I know what marketing channels are most effective for me (organic vs. paid) and am able to make data driven decisions based on information that I know is accurate. Syncing this data with other products such as Google Data Studio also makes it easy to put together presentations for team meetings and executive retreats.

Pros

Google Analytics gives you everything you need to succeed in your online business, offering comprehensive data to help you understand how users interact with your website. From real-time reporting to custom data sets based on your desired conversions and events, everything is trackable within Google Analytics. To get the most out of the application, I would also recommend getting yourself Analytics certified, using Google's intuitive LMS software.

Cons

There's very little to complain about when it comes to using Google Analytics. If you aren't familiar with the system, it may take you a while to figure where to find the data that you're looking for, but with a little time (and going through the certification process) you can easily transform the way you use data to make decisions for your business.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Daniel C.
Industry: Computer Software
Company size: 2-10 Employees

For free analytics software, it's very robust

Used Weekly for 2+ years
Reviewed on 27/09/2019
Review Source: Capterra

Overall, I rely on this web application. The data's mysteries can't always be teased out with ease, but GA does make said data as clear and well presented as possible. If you utilize Google Analytics long term, you'll find it's versatile and expansive. A product which does more than it says on the tin, and does it for free.

Pros

I use Google Analytics every week, sometimes every day. It's my tool for monitoring traffic performance on our site. While GA doesn't allow us to examine individual known or tagged user's repeat paths to or through the website, it gives us incredible insight into aggregate visitation and use. We see how many users arrive organically or from referrals; how many arrived from X website vs Y and Z; which landing pages they came in on; which pages they navigated to after that. It's like watching a weather system. While weather systems are a bit more predictable (ha!), the data GA provides is still highly precise in the moment and over time - and it is invaluable. There is so much content available, we can't possibly look at and leverage it all every day.

Cons

While any individual lever is very easy to manipulate, knowing which to pull and when isn't for casual users. You must come in with some digital marketing background, and then you must study the software. Not just in general, in the context of your own website. Which elements you choose to ignore completely, which elements you examine over long vs short term, and which data is actionable - those all come from intimate understanding of your website's performance and purpose. For this reason, there's a bit of a learning curve. A bit of onboarding. Google has automated this process, which means you won't find help from a human when you most need it. I imagine that their high price paid version of the software funds its own support team, but it's a shame there is no intermediate option. Or at least there wasn't when we signed up years ago.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Verified Reviewer
Industry: Computer Software
Company size: 2-10 Employees

Analytics solution that grows with your project

Used Daily for 2+ years
Reviewed on 19/09/2019
Review Source: Capterra

I have been using Google analytics for several years both for professional enterprise software as well as personal projects. Google analytics is different from some other competitive products in that with GA, you get an aggregate view of the user behavior. Generally, this has been sufficient for new and growing apps, where I am trying to understand use behavior as a whole.

I am extremely grateful that Google has offered this product for free to developers with lower traffic rates. The information I can learn from analytics is absolutely vital in the early stages when trying to understand what is working and what is not working; long before the operation becomes profitable.

I have some projects that steadily get thousands of hits per day and others that get near 0 hits, but in both scenarios the analytics software works perfectly as expected even when the audience size scales. Some of the great features of google analytics are not discoverable until you have significant amounts of traffic, but I can attest the product overall is extremely helpful at that point.

Most recently I added Google Analytics to my project yesterday. after several years of usage it is still - and will continue to be - my #1 go to product when choosing an analytics package.

Pros

Google Analytics offers lots of great features that make me choose it over competitive products:
- Easy setup and customization; I have used it with websites rendered on a server and single-page apps
- Ability to observe user behavior in real time
- Web interface has excellent tools for creating custom reports and dashboards
- Native apps let me check on the data when I'm away from my desk -- in fact the mobile app is my favorite way to study the data
- When working with multiple apps, the program does a good job keeping everything organized
- The free quota is very liberal, and this is very helpful and necessary when launching new bootstrapped apps and when funds are limited

Cons

Here are some of my pain points with Google Analytics:

- When I add new projects in the mobile app, I must spend a lot of time to set up the reporting views. The app comes with built-in views, but I prefer my own. I have setup these custom views for other projects before. I wish I could easily clone my previous report view into the new project. If this feature does exist, it is too difficult to find even though I am a frequent user. I would like to see Google implement this feature.

- Sharing reports and views in the GA web application works well between two or more projects that I own; however, sharing dashboard template with team members who are collaborating with you on a project has always been challenging. I have tried a couple of times and so far I have not been able to do this successfully

Rating breakdown

Ease of Use

Likelihood to recommend: 10.0/10

Jem C.
Industry: Media Production
Company size: 2-10 Employees

A bit fiddly at times, but by far the best package for checking and monitoring analytics

Used Daily for 2+ years
Reviewed on 14/08/2019
Review Source: Capterra

As a small business it's vital for me to know stats about engagement for advertisers, so this is the simplest way to pull that data out. The software is also easy to use on the go via the mobile app, as already mentioned. For a small business, it's also helpful that you can automate most of the reports, so as to save time.

Pros

Quite simply, this is the complete package:

• In-depth: There are so many options in this, you'd struggle to find something you can't find out! The data kit is really powerful once you've got it set up, and I've used it with several clients to monitor everything from basic views on the page, to the journey across the site and how far they scroll down a specific page.

• Mobile App: For headline stats, I've found this really useful as someone running a small business. You can quickly see on the go if what you've put up has made an impact, and there's still a surprising amount of flexibility and in-sight in a mobile app. If you've got a couple of accounts on the go, you're also able to log into multiple ones at once without faffing around.

• Notes: Recently discovered and a big fan! The ability to make notes natively about spikes or troughs so when you're looking back later is great, so you can make sure you still view stuff in context.

Cons

Generally, I'm pretty impressed with this - the only faff is actually getting it set up in the first place. However, with a couple of tutorials from Google I was able to sort this out myself, so it is do-able!

The only thing I've struggled with is checking outbound clicks - but I'm sure that is something someone who knows what they're doing can sort!

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 10.0/10

User recommendation
9/10
Based on 3,930 user ratings
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Google Analytics Pricing

Google Analytics Pricing

Starting from
N/A
Free Trial
Free
Subscription
Value for money

Analytics Standard: Free

Analytics for Mobile Apps: Free

Analytics Premium: Contact Google Analytics

If your site generates 10 million or fewer hits per month, then Google Analytics is free. If your site generates more than 10 million hits per month, then we offer increased limits as part of Google Analytics Premium.

Analytics Standard: Free

Analytics for Mobile Apps: Free

Analytics Premium: Contact Google Analytics

If your site generates 10 million or fewer hits per month, then Google Analytics is free. If your site generates more than 10 million hits per month, then we offer increased limits as part of Google Analytics Premium.

Value for Money
4.7/5
Based on 3,930 user ratings
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Google Analytics Features

Google Analytics Features

API
Activity Dashboard
Ad hoc Reporting
Business Intelligence
Charting
Collaboration Tools
Customizable Reporting
Dashboard Creation
Data Filtering
Data Import/Export
Data Visualization
Drag & Drop Interface
Filtered Views
Monitoring
Real Time Analytics
Real Time Data
Reporting & Statistics
Third Party Integration
Trend Analysis
Visual Analytics
Features
4.6/5
Based on 3,930 user ratings
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Categories

Videos and Tutorials

Videos and Tutorials

Additional information for Google Analytics

Additional information for Google Analytics

Key features of Google Analytics

  • Advertising analytics
  • Alerts & intelligence
  • App event funnels
  • App security
  • Audience demographics
  • Audience reporting
  • Calculated metrics
  • Collaboration tools
  • Configuration APIs
  • Content analytics
  • Conversion analytics
  • Conversion reporting
  • Cross-device data
  • Custom channel groupings
  • Custom content groupings
  • Custom dimensions
  • Custom funnels
  • Custom metrics
  • Custom reporting
  • Custom variables
  • Customer journey tracking
  • Customizable dashboards
  • Data activation
  • Data analysis
  • Data collection & management
  • Data filtering
  • Data import
  • Data manipulation
  • Data reporting
  • Data visualization
  • Email notifications
  • Event tracking
  • Flow visualization reporting
  • Funnel analysis
  • Graphical data presentation
  • Intelligence & anomaly detection
  • Javascript libraries
  • Machine learning
  • Marketing analytics
  • Mobile analytics
  • Mobile app reporting
  • Multi-channel funnels
  • Multi-touch attribution
  • Native data onboarding integrations
  • Native iOS & Android mobile apps
  • Native remarketing integrations
  • Performance reporting
  • Predictive analytics
  • Proactive alerts
  • Product integrations
  • Real time data
  • Real time reporting
  • Receiving
  • Search functionality
  • Segmentation
  • Shopping & checkout funnels
  • Social analytics
  • Tag management
  • Third party integration
  • User access controls
  • User explorer functionality
  • Widgets
  • eCommerce reporting

Benefits

  • Receive alerts when significant statistical variations occur in website traffic, with Google Analytics 'Intelligence Events'.

  • Use Google Analytics' data import functionality to join the data from CRM, CMS and other systems with a Google Analytics account and gain more sophisticated insights.

  • Measure activities like downloads, video views and mobile ad clicks across devices with Google Analytics Event Tracking.

  • Use Google Analytics' Site Speed reports to view load times across a site. Easily identify & fix slow-loading pages to increase conversions.

  • View and analyze visitor paths with Flow Visualization then see how they interact with each page using In-Page Analytics.

  • Identify best-selling products & promotions, trace transactions and gain an understanding of customer behaviors with Google Analytics eCommerce reporting.

  • Google Analytics FAQs

    Google Analytics FAQs

    Below are some frequently asked questions for Google Analytics.

    Q. What type of pricing plans does Google Analytics offer?

    Google Analytics offers the following pricing plans:

    Pricing model: Free, Subscription

    Free Trial: Available

    Analytics Standard: Free Analytics for Mobile Apps: Free Analytics Premium: Contact Google Analytics If your site generates 10 million or fewer hits per month, then Google Analytics is free. If your site generates more than 10 million hits per month, then we offer increased limits as part of Google Analytics Premium.

    Q. What are the main features of Google Analytics?

    Google Analytics offers the following features:

    • Advertising analytics
    • Alerts & intelligence
    • App event funnels
    • App security
    • Audience demographics
    • Audience reporting
    • Calculated metrics
    • Collaboration tools
    • Configuration APIs
    • Content analytics
    • Conversion analytics
    • Conversion reporting
    • Cross-device data
    • Custom channel groupings
    • Custom content groupings
    • Custom dimensions
    • Custom funnels
    • Custom metrics
    • Custom reporting
    • Custom variables
    • Customer journey tracking
    • Customizable dashboards
    • Data activation
    • Data analysis
    • Data collection & management
    • Data filtering
    • Data import
    • Data manipulation
    • Data reporting
    • Data visualization
    • Email notifications
    • Event tracking
    • Flow visualization reporting
    • Funnel analysis
    • Graphical data presentation
    • Intelligence & anomaly detection
    • Javascript libraries
    • Machine learning
    • Marketing analytics
    • Mobile analytics
    • Mobile app reporting
    • Multi-channel funnels
    • Multi-touch attribution
    • Native data onboarding integrations
    • Native iOS & Android mobile apps
    • Native remarketing integrations
    • Performance reporting
    • Predictive analytics
    • Proactive alerts
    • Product integrations
    • Real time data
    • Real time reporting
    • Receiving
    • Search functionality
    • Segmentation
    • Shopping & checkout funnels
    • Social analytics
    • Tag management
    • Third party integration
    • User access controls
    • User explorer functionality
    • Widgets
    • eCommerce reporting

    Q. Who are the typical users of Google Analytics?

    Google Analytics has the following typical customers:

    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

    Q. What languages does Google Analytics support?

    Google Analytics supports the following languages:

    Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian

    Q. What type of pricing plans does Google Analytics offer?

    Google Analytics has the following pricing plans:

    Free, Subscription

    Q. Does Google Analytics support mobile devices?

    Google Analytics supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does Google Analytics integrate with?

    Google Analytics integrates with the following applications:

    Authoritas, Belladati, Cyfe, Impactia, Jimdo, PPC Keyword, Pinpointe On-Demand, Qwaya, VWO, Zendesk

    Q. What level of support does Google Analytics offer?

    Google Analytics offers the following support options:

    Forum, Knowledge Base, Video Tutorials