Adobe Commerce

4.3 (640)
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Personalized, composable B2B and B2C ecommerce platform

About Adobe Commerce

Adobe Commerce unlocks the power of data to create hyper-personalized commerce experiences out-of-the-box that drive deeper customer engagement and higher sales for global B2B and B2C enterprises. With a cloud-native, feature-rich platform that is also highly composable, Adobe Commerce can be easily customized to fit your business and get to market fast. The platform offers:

- Business agility to power every business model, from B2B to B2C to B2B2X, support advanced multi-site, brand, and country needs from the same instance, and enable unique transaction models including subscriptions, marketplaces, digital products, and services.

- Intelligent merchandising and personalization that uses AI and real-time behaviors to personalize search results, product recommendations, content, promotions, and more to boost AOV and conversions.

- Flexible, modular architecture that takes an API-first approach and offers a powerful serverless developer platform to continuously innovate, incorporate best-of-breed solutions, integrate with business systems, and quickly make customizations.

- Rich brand experiences delivered via headless, PWA, Adobe Experience Manager, and Adobe Commerce native storefronts that can be easily updated by business users, without IT support.

- Cloud-based enterprise scale, performance, and security optimized for Adobe Commerce and available globally on AWS and Azure for fast, flawless experiences.

- Native integrations with Adobe Experience Cloud that share Adobe Commerce clickstream and order data to create rich customer profiles, personalize the entire buyer journey, and provide unique business insights for growth.


Key benefits of Adobe Commerce

- Business agility to power every Business model, from B2B to B2C to B2B2X, support advanced multi-site, brand, and country needs from the same instance, and enable unique transaction models including subscriptions, marketplaces, digital products, and services.

- Intelligent merchandising and personalization that uses AI and real-time behaviors to personalize search results, product recommendations, content, promotions, and more to boost AOV and conversions.

- Flexible, modular architecture that takes an API-first approach and offers a powerful serverless developer platform to continuously innovate, incorporate best-of-breed solutions, integrate with Business systems, and quickly make customizations.

- Rich brand experiences delivered via headless, PWA, Adobe Experience Manager, custom, and Adobe Commerce native storefronts that can be easily updated by Business users, without IT support.

- Cloud-based enterprise scale, performance, and security optimized for Adobe Commerce and available globally on AWS and Azure for fast, flawless experiences.

- Native integrations with Adobe Experience Cloud that share Adobe Commerce clickstream and order data to create rich customer profiles, personalize the entire buyer journey, and provide unique Business insights for growth.

- Global ecosystem of partners and developers ready to help you elevate your experience and get to market faster with implementation expertise and thousands extensions available in the Adobe marketplace.

- Lower total cost of ownership with robust out-of-the-box capabilities, thousands of off-the-shelf extensions, and a cloud-native extensibility solution that simplifies development and maintenance.

- Insights to fuel business growth with business intelligence tools and dashboards to analyze sales, customer value, product performance and more.


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Adobe Commerce Software - Adobe Commerce page builder
Adobe Commerce Software - Adobe Commerce reporting
Adobe Commerce Software - Adobe Commerce product recommendations
Adobe Commerce Software - Adobe Commerce live search
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Adobe Commerce Software - Adobe Commerce page builder
Adobe Commerce Software - Adobe Commerce reporting
Adobe Commerce Software - Adobe Commerce product recommendations
Adobe Commerce Software - Adobe Commerce live search

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Reviews

Overall rating

4.3 /5
(640)
Value for Money
4.1/5
Features
4.4/5
Ease of Use
3.7/5
Customer Support
4.0/5

Already have Adobe Commerce?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 640
Emeka
Emeka
Overall rating
  • Industry: Wholesale
  • Company size: 2–10 Employees
  • Used for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

A Robust Ecommerce Content Management System

Reviewed on 30/12/2019

My team used Magento to build our B2B ecommerce platform, and that helped us to get seed funding....

My team used Magento to build our B2B ecommerce platform, and that helped us to get seed funding. It could have been more stressful to build the ecommerce website from scratch, but Magento eased off the stress appreciably.

Pros

Magento is a Content Management System (CMS) used for building ecommerce websites. I used Magento when I was part of a team that were building a B2B ecommerce website.

Among the things I love about Magento include:

1. Ability to have multiple user accounts for one store: When I was working on the Ecommerce platform, there was a need to onboard merchants on the platform. The products to be onboarded were quite much and could have been very tedious for one person to onboard all of them. Thanks to the ability to create multiple user accounts for one store while using Magento. This helped to limit the stress.

2. Availability of themes and plugins; Magento makes use of themes and plugins for customisation. This is a beautiful feature as the theme allowed my team to make necessary changes so as to make the website as we desired. The plugin allowed us to add functionalities to the website. Among the functionalities that can be added include invoicing, delivery, etc.

3. Open source and free to use: Magento is an open source software and it is free to use. There are many free themes and plugins one can start using to build ecommerce websites of choice, though some themes and plugins are premium and need to be purchased before they can be used.

Cons

There are a few cons I observed about Magento. They include:

1. Hard to learn: It was the first time my team used Magento, and spent sleepless nights trying to understand how it works, and how to customise it. This was very stressful, and was the reason for which my team dumped it.

2. Expensive themes: Magento is not as widely used as some other ecommerce CMSs. This caused there to be fewer theme developers and also making the premium themes to be quite expensive.

3. Small community: Owing to the small user base of Magento, the community is quite small. This made it somewhat hard to get solutions online.

Lena
Overall rating
  • Industry: Veterinary
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Adobe Commerce is all you need for your online business

Reviewed on 28/04/2022

Adobe Commerce was a game changer for our online business presence. Having everything I need to...

Adobe Commerce was a game changer for our online business presence. Having everything I need to build my online shop, merchant services, shopping cart, shipping services, inventory management, and much more, makes running an online business so easy and efficient. Also having the advanced SEO features is very helpful to make sure I’m reaching the maximum number of our target audience. I highly recommend this software for your online business needs.

Pros

I like how everything I need is easily accessible through the software, I don’t have to integrate a lot of different things to have a fully functional store.

Cons

Sometimes some of the setup can be a bit difficult and the pricing could be more competitive.

Alternatives Considered

Shopify

Reasons for Choosing Adobe Commerce

Wordpress was really only for design, it had limited features for e-commerce, and most features had to be integrated with outside apps.

Switched From

WordPress

Reasons for Switching to Adobe Commerce

Adobe Commerce offered a much wider range of features and they are all in one software, ready and easy to use.
Steve
Steve
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Only committed Adobe users should buy this software

Reviewed on 31/10/2019

We were on Magento 1 and when it came time to upgrade, we realized that everything would have to be...

We were on Magento 1 and when it came time to upgrade, we realized that everything would have to be rewritten for M2. So, we decided to abandon Magento entirely and will save at least $8,000 month and probably $100k per year in dev fees. We'll be going with BigCommerce from now on.

Pros

Magento has tons of features
A huge amount of apps to purchase
Many qualified developers to contract with
Standard features like page builders now come with it
Rock-solid security

Cons

Magento is ridiculously expensive. Not just for the licensing of the Enterprise version, but for the apps, the developers and the entire ecosystem. You aren't getting the true value of open source any more. The only way Magento makes sense is if you are a part of the Adobe ecosystem and need to rely on the integrations that Adobe will (eventually--not fully done) provide.

Tanveer
Overall rating
  • Industry: Education Management
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Adobe Commerce Makes Inventory Management Smooth for Us

Reviewed on 25/04/2024

Pros

For accuracy in inventory management, Adobe Commerce is the most efficient and reliable solution.
I am impressed by the amazing capabilities of Adobe Commerce.

Cons

I like the efficiency of Adobe Commerce.
No cons about Adobe Commerce.

Scott
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Complicated But Can't Be Beat

Reviewed on 22/07/2019

I began using Magento over 15 years ago, in one of their earliest versions, when I had outgrown...

I began using Magento over 15 years ago, in one of their earliest versions, when I had outgrown some of the boxed ASP.net solutions available at the time. The open source nature of the software is absolutely amazing, and it has been fun to watch it expand over all these years. Today I am running 6 different websites with different versions of Magento, and I've built many more than that, most of which are still in use. Magento makes it easy to create and deploy affordable eCommerce solutions that scale and grow with the customer, even if it is a bit tricky to learn for beginners.

Pros

Magento is easily the most extensive and full-featured piece of open-source eCommerce out there. Once you understand the layout, you'll find that it is very intuitive and flows perfectly. What really shines for me for Magento is all the different options available out there. Not only are there open source versions you can host and manage yourself, but you can pay for the enterprise versions too. There is basically a plug-in or module available at this point for anything you need to accomplish, along with thousands of professionals out there that can help if you get in a jam. Best of all, Magento easily grows with you and is simple to harness and hold back features from, any easy to unchain it and grow with you.

Cons

It took me a good bit of time to learn AND get comfortable with this software and how it works, which was a bit of a pain, so this software isn't for the faint of heart or a weekend warrior shop keeper who doesn't have extensive knowledge of HTML, CSS, PHP, etc.

Alternatives Considered

Wix , PrestaShop and Shopify POS

Reasons for Switching to Adobe Commerce

Magento is open source and more powerful and extensive than all the rest.
Showing 5 reviews of 640 Read all reviews

Adobe Commerce FAQs

Below are some frequently asked questions for Adobe Commerce.

Adobe Commerce offers the following pricing plans:

  • Free Trial: Available

Please contact Adobe Commerce directly for pricing information.

Adobe Commerce has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Adobe Commerce supports the following languages:

English, French, German, Portuguese, Spanish

Adobe Commerce supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Adobe Commerce integrates with the following applications:

2Checkout, AWeber, ActiveCampaign, ActiveTrail, AdRoll, Adyen, Akeneo Product Cloud, Algolia, Antavo, Asana, AskNicely, Avalara, Bird, BluePay, Bluestone PIM, Braintree, Brevo, Bronto Marketing Platform, Campaign Monitor by Marigold, Carts Guru, Cin7 Omni, Cloudflare, Cloudinary, Convertize, Cyfe, DataFeedWatch, Databox, Delivra, Dotdigital, Drip, Easyship, Extensiv Order Management, Feefo, Fresh Relevance, GetSwift, Gmail, GoTo Training, Google Drive, HelpCrunch, HipChat, Infoplus, JivoChat, Kayako, Keap, LiveAgent, LiveChat, LiveHelp, Mad Mimi, Mailchimp, MailerLite, Mailigen, Marigold Engage by Sailthru, Mautic, Megaventory, Moosend, Nextopia, Nosto, Olark, Onfleet, OroCRM, Parseur, PayPal, Pixlee TurnTo, Post Affiliate Pro, PowerReviews, Prisync, Privy, Pulse Commerce, QuickBooks Online, REES46, REVE Chat, Re:amaze, Refersion, Rejoiner, Remarkety, Retargeting.biz, Robly, Route4Me, SALESmanago Marketing Automation, SKU IQ, Sellbrite, SendGrid, ShipStation, ShippingEasy, Shipwire, Siteimprove, SkuVault Core, Slack, Stackla, Stamps.com, Starshipit, Stitch Labs, Stripe, Sumo, SwiftERM, Talkable, TargetBay, TaxJar, Tealium Customer Data Hub, Trello, TreviPay, TriggMine, Typeform, VerticalResponse, Voucherify, Webgility, Wigzo, Wisepops, Woopra, WordPress, Wufoo, Yotpo, Zapier, Zoho Books, Zoho CRM, airSlate SignNow, iAdvize, iZooto, rapidmail

Adobe Commerce offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat

Related categories

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