--- description: If you're in a hunt for the best solution for your business, learn what LogMeIn Rescue has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: LogMeIn Rescue Price, Reviews & Ratings | GetApp Singapore 2026 --- Breadcrumb: [Home](/) > [Remote Support Software](/directory/563/remote-support/software) > [LogMeIn Rescue](/software/91045/logmein-rescue) # LogMeIn Rescue Canonical: https://www.getapp.sg/software/91045/logmein-rescue Page: 1 / 8\ Next: [Next page](https://www.getapp.sg/software/91045/logmein-rescue?page=2) > Quality enterprise remote support software: secure, reliable, and AI-powered for IT and customer support teams. > > Verdict: Rated **4.6/5** by 163 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of LogMeIn Rescue Enterprise-Grade Security, Built In Purpose-built security controls protect every remote support interaction — from session initiation to close. Granular permissions, audit-ready session logging, IP and device-based access restrictions, SSO, Active Directory Sync, and configurable data storage policies give IT administrators full visibility and control. Designed to meet compliance requirements including SOC 2 and HIPAA. Fast, Reliable Connections at Scale Sessions connect in approximately 20 seconds or less across any device or network. Backed by 99.99% uptime and 5 billion+ remote sessions delivered over 20+ years of enterprise deployment, Rescue performs consistently when downtime has real consequences — for internal IT teams and customer-facing support organizations. Flexible Support for Any Environment 12+ connection methods — including PIN codes, calling cards, web links, and embedded chat — allow technicians to start sessions quickly without requiring software pre-installation on the end user's device. Multi-session handling, live session transfer, agent collaboration, and background diagnostics keep complex support workflows moving without disrupting end users. AI That Accelerates Resolution AI-powered diagnostics surface root cause insights and recommended fixes during live sessions. AI Screen/Error Analysis interprets on-screen errors, delivering actionable fixes in real time. Automated session summaries reduce post-session documentation time and preserve institutional knowledge across the support organization. Native integrations with ServiceNow and Nexthink eliminate workflow gaps and enable IT teams to act on richer context without ever leaving their support environment. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 163 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: GoTo - **Location**: Orem, US - **Founded**: 2003 ## Commercial Context - **Starting Price**: US$149.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Price per month, billed annually. Volume discounts are available. - **Target Audience**: 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Brazilian Portuguese, Dutch, English, French, German, Italian, Spanish - **Available Countries**: Australia, Brazil, Canada, China, France, Germany, India, Ireland, Italy, Japan, Malaysia, Mexico, Netherlands, New Zealand, Philippines, Singapore, South Africa, United Arab Emirates, United Kingdom, United States ## Features - AI Copilot - AI Summarization - API - Access Controls/Permissions - Active Directory Integration - Activity Dashboard - Activity Tracking - Alerts/Escalation - Annotations - Assignment Management - Audit Trail - Authentication - Automated Routing - Availability Management - Blended Call Center - CRM - Call Logging - Call Recording - Campaign Management - Change Management ## Integrations (12 total) - Agiloft - Autotask PSA - Freshdesk - HappyFox Help Desk - JIRA Service Management - Microsoft 365 - Microsoft Teams - Salesforce Platform - Salesforce Service Cloud - ServiceNow - ServiceNow IT Service Management - Zendesk Suite ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Remote Support Software](https://www.getapp.sg/directory/563/remote-support/software) ## Related Categories - [Remote Support Software](https://www.getapp.sg/directory/563/remote-support/software) - [Server Management Software](https://www.getapp.sg/directory/647/system-administration/software) - [Call Centre Software](https://www.getapp.sg/directory/275/call-center/software) - [ITSM Tools](https://www.getapp.sg/directory/292/it-service-management-itsm/software) - [Contact Centre Software](https://www.getapp.sg/directory/593/contact-center/software) ## Alternatives 1. [Zoho Assist](https://www.getapp.sg/software/9913/zoho-assist) — 4.7/5 (1445 reviews) 2. [TeamViewer ONE](https://www.getapp.sg/software/90948/teamviewer) — 4.6/5 (11629 reviews) 3. [AnyDesk](https://www.getapp.sg/software/120039/anydesk) — 4.6/5 (1787 reviews) 4. [Slack](https://www.getapp.sg/software/91563/slack) — 4.7/5 (24142 reviews) 5. [Supremo Remote Desktop](https://www.getapp.sg/software/132559/supremo-remote-desktop) — 4.7/5 (447 reviews) ## Reviews ### "Logmein" — 5.0/5 > **John** | *4 April 2019* | Retail | Recommendation rating: 10.0/10 > > **Pros**: The great thing about logmein is that I can send my internal customers with an email with a direct link so that I can access their the computer remotely to help with program installations. Very easy to use. > > **Cons**: Logmein has a bit of security loophole where users may not be aware that another person still has rights to see and control their computers. > > Works well for remote IT help. ----- ### "Really really is one of the best remote support software\!" — 5.0/5 > **Lawrence** | *6 June 2018* | Recommendation rating: 10.0/10 > > **Pros**: I'd go to say it's 100% one of the best remote support software money can buy.. It works so well.. I urge you to have a look and try it you won't be disappointed. > > **Cons**: Nothing\!\! it does what it says on the tin and so much more than you would ever need for a good support software. > > It really helped me to support customers with so much ease. ----- ### "Good, could be better, and the support is lacking" — 3.0/5 > **Jed** | *17 November 2017* > > **Pros**: Most of the time I can connect just fine, and the speed is alright. There are a lot of options for delivering the connection info. There is good reporting, and the ability to capture screens, as long as we are working from the office, and strong APIs. > > **Cons**: The support is not so great. There are always long holds for phone support that almost always have to be escalated, which means a callback at a much later time. Email support is 24-hour turnaround for every single email exchanged no matter the issue, and their answer is too often something ANYONE would have already tried. ----- ### "Gets the job done" — 4.0/5 > **Damon** | *3 January 2020* | Hospital & Health Care | Recommendation rating: 7.0/10 > > **Pros**: It's very simple and easy to use with a straight forward interface that uses a browser and has plenty of space for transferring files and storage > > **Cons**: I tried to the MAC version and it left plenty to be desired. It was missing features and just needed more ummph > > When want straight forward simple clear design and use this is it ----- ### "Excellent remote access software" — 5.0/5 > **Chad** | *2 November 2021* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Easily allows for remote access to any device Simple user interface Easily deployable Uses very little bandwidth > > **Cons**: There may be some lag between remote user inputs and your own device response ----- Page: 1 / 8\ Next: [Next page](https://www.getapp.sg/software/91045/logmein-rescue?page=2) ## Links - [View on GetApp](https://www.getapp.sg/software/91045/logmein-rescue) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data