Gusto
About Gusto
Whether you’re just getting started or scaling your fast-growing business, Gusto is the partner you need to grow and nurture your team. With Gusto, you get modern HR features like payroll, benefits, hiring, management resources, and more — all in one place.
Gusto is proud to serve more than 300,000 businesses across the US with a single trusted system, competitive compensation tools, and expert guidance to help you empower your team. Because when your people thrive, your business thrives too.
Gusto features:
Tools for hiring in a competitive talent market.
- Job posts and offers
- Hiring integrations
- Onboarding checklists
- Document storage
- Team building
- Software provisioning
Remote-friendly payroll and compliance capabilities.
- Tax registration in all 50 states
- Contractor payments in 80+ countries
- Mobile time tracking and geolocation
Features for building a rewarding and engaging work culture.
- Performance reviews
- Team insights
- Performance integrations
- Celebration reminders
Data and insights so you don’t miss critical opportunities.
- NEW! Ardius R&D tax credits
- NEW! Support for tax credit applications
- Custom report builder
- Project workforce costing
Effortless software syncing and workflow management.
- Integrations
- Admin permissions
- Calendar sync
Automated payroll features and benefits that fit your team’s needs.
- Broker integration
- Unlimited payroll
- Built-in calculations
- Automatic tax filings
- Health and financial benefits
- Benefits administration
Thoughtful, opinionated guidance through every twist and turn.
- Dedicated support contact
- COVID-19 resources
- Employee benefits support
- Expert support from certified HR professionals
- Unlimited support access
Key benefits of Gusto
Gusto provides award-winning payroll for businesses of all sizes. Gusto automatically calculates, pays, and files your federal, state, and local payroll taxes, as well as W-2s, 1099s, and new hire forms.
- 85% of businesses agree Gusto makes running payroll easier
- 88% of businesses agree Gusto helps them stay compliant with federal and state regulations
- It takes businesses an average of 16 minutes to run payroll each time with Gusto
- Businesses save an average of $90 per month on payroll and HR administration costs since switching to Gusto
It takes more than a paycheck to build an amazing team. With Gusto, you can offer a wide range of no-cost, low-cost, and premium health and financial benefits to support your team into the future. Plus, Gusto syncs medical, dental, and vision insurance with payroll.
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Reviews
Already have Gusto?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Accounting
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best DIY software in the payroll market
Reviewed on 06/01/2021
I have been using Gusto for for a couple of years now and love it. They are consistently working on...
I have been using Gusto for for a couple of years now and love it. They are consistently working on improving and seek guidance from their partners. Like with any software, there are funny little quirks that you get to know. Overall, it is a fantastic platform.
Pros
Gusto's self-onboarding and employee communication is leaps and bounds ahead of their competition, as is their clean, user-friendly interface.
Cons
Customer service has been struggling recently. There should be a way to have a salary that doesn't change when the hours are changed. The other downside is that if there is an error, you have to void the entire payroll. An option to void a single check would be a great improvement.
Alternatives Considered
Patriot PayrollReasons for Choosing Gusto
Gusto is more user friendly and allows for collaboration with the employer, employee and payroll processor.Switched From
QuickBooks EnterpriseReasons for Switching to Gusto
Direct deposit turnaround, features that Patriot doesn't support- Industry: Telecommunications
- Company size: 201–500 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Bravo, Gusto!
Reviewed on 05/08/2024
Overall our experience with Gusto was positive and I would recommend checking it out.
Overall our experience with Gusto was positive and I would recommend checking it out.
Pros
Gusto is perfect for small to medium size firms that want an easy interface for both admins and users.
Cons
Sometimes Gusto can be too simple and doesn't offer everything competitors did at the time of using it.
Response from Gusto
Hello John
Thank you for the kind words and the thoughtful review! We're thrilled to hear that Gusto has been a great fit for your small to medium-sized firm, and that you found our interface easy to use for both admins and users.
We understand that while simplicity is one of our strengths, it can sometimes mean not having every feature you might find elsewhere. We're always working to improve and expand our offerings, so your feedback is incredibly valuable to us.
We're delighted that your overall experience with Gusto was positive, and we appreciate your recommendation. If you ever have suggestions or need anything in the future, don't hesitate to reach out—we're here to help!
-Gusto Team
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Weeks of Glitches
Reviewed on 01/08/2024
Pretty bad. The product is not ready for prime-time.
Pretty bad. The product is not ready for prime-time.
Pros
Still after weeks and multiple phone calls I cannot get logged in to Gusto. This is sort of humorous/ridiculous.
Cons
Customer service is not helpful
Logging in did not work after weeks of trying
Response from Gusto
Hello Steve,
Thank you for sharing your experience. We sincerely apologize for the difficulties you’ve faced trying to log in to Gusto. This is certainly not the experience we aim to provide.
We take your feedback seriously and would like to help resolve this issue as quickly as possible. Please reach out to our support team directly via chat, email or phone: https://support.gusto.com/article/115266364100000/Contact-Gusto-or-check-the-status-of-a-support-ticket#contactgustoandviewhours . Your satisfaction is important to us, and we’re committed to getting this resolved for you.
Thank you for your patience and understanding.
The Gusto Team
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
An intuitive tool to manage time and performance
Reviewed on 28/05/2024
Relatable performance experience in streamlining HR tasks with access anytime, anywhere.
Relatable performance experience in streamlining HR tasks with access anytime, anywhere.
Pros
Managing goals, training and objectives has become quite effortless. It is easy to find hire and reward the right talent with Gusto. It is also a wonderful online HR tool which helps us in empowering our employees.
Cons
Customization is not satisfying for me. It was not easy at all to setup this tool. Until now, some icons remains unchanged due to failures.
Response from Gusto
Hello Felix,
Thank you for sharing your experience!
It's great to hear that Gusto has made managing goals, training, and objectives effortless for you, and that it helps in hiring and rewarding talent effectively. We appreciate your feedback on customization and setup challenges; we're continually working to improve these aspects to better meet your needs. We're glad you find Gusto a valuable online HR tool for empowering your employees. Thank you for choosing Gusto!
-Gusto
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Best time keeping app
Reviewed on 19/08/2024
It's been amazing so far, by far the best time app I've used in all my years of using apps.
It's been amazing so far, by far the best time app I've used in all my years of using apps.
Pros
I love how easy you can navigate the app, from clocking in, to checking your paychecks (and stub!), request time off, see when birthdays are coming up, and even company holidays! Even enrolling in benefits!
Cons
Sometimes it takes a little to sign on to clock in.
Response from Gusto
Hello Anna,
Thank you for your awesome review! We’re delighted to hear that you love how easy it is to navigate the app, from clocking in to checking pay stubs, requesting time off, and more. It’s fantastic that you’re finding Gusto to be the best timekeeping app you’ve used!
We appreciate your feedback about the sign-on time and will continue working to improve that experience. We’re so glad to have you with us, and if you ever need anything, we’re here to help.
-Gusto
Gusto FAQs
Below are some frequently asked questions for Gusto.Q. What type of pricing plans does Gusto offer?
Gusto offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Available
Simple: For smaller businesses with simple salaries, wages, and pay schedules. $40 per company + $6 per employee per month. Plus: For businesses with complex hiring, payroll, and team management needs. $80 per company + $12 per employee per month. Concierge: For businesses with more sophisticated HR, policy, and compliance needs. $149 per company + $12 per employee per month. Premium: For growing businesses who need premium tools and dedicated support (minimum 25 employees). Talk to sales to create your custom plan. Contractor Only: For companies without W-2 employees. $6 per contractor per month.
Q. Who are the typical users of Gusto?
Gusto has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500
Q. What languages does Gusto support?
Gusto supports the following languages:
English
Q. Does Gusto support mobile devices?
Gusto supports the following devices:
Q. What other apps does Gusto integrate with?
Gusto integrates with the following applications:
15Five, 7shifts, AccelOps 4, Accelo, AccountingSuite, Aplos, ApplicantPRO, Asana, AttendanceBot, Autobooks, BambooHR, Boast, Bonusly, Bookkeeper360, Boomer, Box, Brandly, Breezy, Brex, Buildertrend, ChartHop, ClienTrak, ClockShark, Clover, Dataddo, Deputy, Dext Prepare, Drata, Dropbox Business, EasyLlama, Expensify, FreshBooks, Fulfil.IO, GitHub, GoToMeeting, GoalSpan, Google Workspace, Greenhouse, Guideline, Homebase, Homebase AI, Housecall Pro, Hubstaff, Hubstaff Tasks, JazzHR, Jirav, Justworks Hours, KeldairHR, Lattice, Lendio, OnTheClock.com, Online Check Writer, PerformYard, Procare Online, Procare Solutions, QuickBooks, QuickBooks Enterprise, QuickBooks Online, QuickBooks Online Advanced, QuickBooks Time, SINC, Sapling, Secureframe, Shopify, Shopify Plus, Sling, SpotOn, Synder, Time Tracker, Timeero, Trainual, Traliant, Trello, Upserve, Uptick, VGS, Vagaro, Vanta, Veryfi OCR API & SDK, Veryfi Receipts OCR & Expenses, Webex Suite, When I Work, Wizehire, Workforce, WorkforceHub, Workiz, Workyard, Xero, ZarMoney, ZipBooks, allGeo, monday.com, neo.tax
Q. What level of support does Gusto offer?
Gusto offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
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- Payroll Software
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