Gusto

Gusto is the all-in-one HR platform for growing businesses.

About Gusto

Whether you’re just getting started or scaling your fast-growing business, Gusto is the partner you need to grow and nurture your team. With Gusto, you get modern HR features like payroll, benefits, hiring, management resources, and more — all in one place.

Gusto is proud to serve more than 300,000 businesses across the US with a single trusted system, competitive compensation tools, and expert guidance to help you empower your team. Because when your people thrive, your business thrives too.

Gusto features:

Tools for hiring in a competitive talent market.
- Job posts and offers
- Hiring integrations
- Onboarding checklists
- Document storage
- Team building
- Software provisioning

Remote-friendly payroll and compliance capabilities.
- Tax registration in all 50 states
- Contractor payments in 80+ countries
- Mobile time tracking and geolocation

Features for building a rewarding and engaging work culture.
- Performance reviews
- Team insights
- Performance integrations
- Celebration reminders

Data and insights so you don’t miss critical opportunities.
- NEW! Ardius R&D tax credits
- NEW! Support for tax credit applications
- Custom report builder
- Project workforce costing

Effortless software syncing and workflow management.
- Integrations
- Admin permissions
- Calendar sync

Automated payroll features and benefits that fit your team’s needs.
- Broker integration
- Unlimited payroll
- Built-in calculations
- Automatic tax filings
- Health and financial benefits
- Benefits administration

Thoughtful, opinionated guidance through every twist and turn.
- Dedicated support contact
- COVID-19 resources
- Employee benefits support
- Expert support from certified HR professionals
- Unlimited support access


Key benefits of Gusto

Gusto provides award-winning payroll for businesses of all sizes. Gusto automatically calculates, pays, and files your federal, state, and local payroll taxes, as well as W-2s, 1099s, and new hire forms.

- 85% of businesses agree Gusto makes running payroll easier
- 88% of businesses agree Gusto helps them stay compliant with federal and state regulations
- It takes businesses an average of 16 minutes to run payroll each time with Gusto
- Businesses save an average of $90 per month on payroll and HR administration costs since switching to Gusto

It takes more than a paycheck to build an amazing team. With Gusto, you can offer a wide range of no-cost, low-cost, and premium health and financial benefits to support your team into the future. Plus, Gusto syncs medical, dental, and vision insurance with payroll.


Images

Gusto Software - Gusto run payroll
Gusto Software - Gusto benefits administration
Gusto Software - Gusto 401(k) plans
Gusto Software - Gusto workers' comp
Gusto Software - Gusto time tracking
Gusto Software - Gusto state tax management
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Gusto Software - Gusto run payroll
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Gusto Software - Gusto 401(k) plans
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Gusto Software - Gusto time tracking
Gusto Software - Gusto state tax management

Not sure about Gusto? Compare with a popular alternative

Gusto

4.6 (3,852)
VS.

Starting Price

US$6.00
month
No pricing found

Pricing Options

Free version
Free trial
Free version
Free trial

Features

68
347

Integrations

93
13

Ease of Use

4.6 (3,852)
3.8 (1,450)

Value for Money

4.5 (3,852)
3.8 (1,450)

Customer Service

4.4 (3,852)
3.7 (1,450)
Green rating bars show the winning product based on the average rating and number of reviews.

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Reviews

Overall rating

4.6 /5
(3,852)
Value for Money
4.5/5
Features
4.5/5
Ease of Use
4.6/5
Customer Support
4.4/5

Already have Gusto?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 3,852
Carly
Carly
Overall rating
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Awesome Product and Support Staff

Reviewed on 29/12/2020

Payroll and tax payments can be time consuming and Gusto allows for the accounting team to do more...

Payroll and tax payments can be time consuming and Gusto allows for the accounting team to do more important work and still feel like everything is being taken care of on the payroll side. Their customer service teams are extremely supportive and helpful.

Pros

Auto-sync and tax payments are the best features of the product that go above other products. Gusto will file the taxes for you, will send corrections if need be, and keeps track of all of that for your ease of mind. Their customer service team is above reproach, always willing to look into a problem and resolve it as soon as possible.

Cons

This is nitpicky, but the layout of the website often changes slightly. It would be nice if there was more consistency in the format. But the tool itself is above reproach.

Alternatives Considered

Harvest

Reasons for Choosing Gusto

QBO Payroll requires you to file most of the extra paperwork and taxes yourself, but Gusto takes care of that automatically for you.

Switched From

QuickBooks Payroll

Reasons for Switching to Gusto

Gusto is a really good choice for small business owners who want to have the support of a full payroll service program, without the crazy costs that can go along with that.
Alicia
Alicia
Overall rating
  • Industry: Legal Services
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I’m an employment lawyer and I consistently recommend Gusto to my clients

Reviewed on 12/06/2020

Customer support is great. This is a good company. They aren’t the cheapest. And they aren’t the...

Customer support is great. This is a good company. They aren’t the cheapest. And they aren’t the most expensive. I think the extra cost is worth it to ensure compliance.

Pros

Gusto is easy and straightforward to use. But it doesn’t sacrifice accuracy for ease. What I like most about Gusto is that it makes it easy for small businesses to be legally compliant with complicated wage laws across jurisdictions. I haven’t found a legal error yet — and I can’t say that about any other payroll software or service I’ve worked with over the last 15 years.

Cons

I wish the price didn’t jump up so much for time clock feature. Getting clients to use the integrated time clock can be a challenge, and it creates unnecessary problems. It should be included in the base fee.

Reasons for Choosing Gusto

Gusto is easier to use than RUN and is cheaper. It also has much better support. ADP plays sales games sometimes.

Switched From

RUN Powered by ADP

Reasons for Switching to Gusto

I’ve got experience with all of these payroll companies. I feel that Gusto is the most reliable and easiest to understand and use.
Sara
Overall rating
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

For small US-only companies NOT expecting any growth

Reviewed on 02/02/2024

Pros

The clean interface is nice and mostly straighforward.

Cons

The customer service, which is necessary for any HRIS to have, is absolutely horrid. They randomly turn off their chat service feature which was never a successful use of time anyways, and they never connect you to someone who can answer your question over the phone. You get put on hold to reach someone at Gusto and get put on hold AGAIN to be connected to the right team. Using their support means you will BLEED time as their support team is full of "I don't knows" and "let me transfer you"s.

Alternatives Considered

BambooHR
Casandra
Overall rating
  • Industry: Mental Health Care
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Hands down the best payroll app I have ever experienced

Reviewed on 11/12/2023

Pros

The ease of use, the ease of login on my computer and from my phone. The app is user friendly and I can find everything I need to click in and out right from my phone. I have had several situations where my income needed to be reported and they kept an easily accessible record right in the app for me to print of all my paystubs and tax documents. I don’t think I’ve seen a payroll app offer so much and be as easy to use as Gusto.

Cons

Nothing. Gusto really is the best payroll app I have worked with

Linda
Linda
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Gusto is a great cost-effective HR tool

Reviewed on 03/08/2023

Staff is friendly and helpful, and they respond quickly to emails (in less than an hour, on...

Staff is friendly and helpful, and they respond quickly to emails (in less than an hour, on average). The website is well-organized and simple to use. We switched from Intuit Payroll because it made paying state taxes to the appropriate agencies a snap.

Pros

Overall, it's a nice piece of ux design. The reality is that the criterion for usability for most goods in this space is simply that they work. With enough enthusiasm, most tasks become not only feasible but also simple. It's as simple as a few natural mouse clicks.

Cons

When I try to build a report that fits my exact specifications, I'm often forced to generate more data than necessary just to get to the data I want. It would be more convenient if you provided a part where I could pick and choose the data points that would go into my report.

Showing 5 reviews of 3,852 Read all reviews

Gusto FAQs

Below are some frequently asked questions for Gusto.

Gusto offers the following pricing plans:

  • Starting from: US$6.00/month
  • Pricing model: Subscription
  • Free Trial: Available

Simple: For smaller businesses with simple salaries, wages, and pay schedules. $40 per company + $6 per employee per month. Plus: For businesses with complex hiring, payroll, and team management needs. $80 per company + $12 per employee per month. Concierge: For businesses with more sophisticated HR, policy, and compliance needs. $149 per company + $12 per employee per month. Premium: For growing businesses who need premium tools and dedicated support (minimum 25 employees). Talk to sales to create your custom plan. Contractor Only: For companies without W-2 employees. $6 per contractor per month.

Gusto has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500

Gusto supports the following languages:

English

Gusto supports the following devices:

Gusto integrates with the following applications:

15Five, 7shifts, AccelOps 4, Accelo, AccountingSuite, Aplos, ApplicantPRO, Asana, AttendanceBot, Autobooks, BambooHR, Boast, Bonusly, Bookkeeper360, Boomer, Box, Brandly, Breezy, Brex, Buildertrend, ChartHop, ClienTrak, ClockShark, Clover, Dataddo, Deputy, Dext Prepare, Drata, Dropbox Business, EasyLlama, Expensify, FreshBooks, Fulfil.IO, GitHub, GoToMeeting, GoalSpan, Google Workspace, Greenhouse, Guideline, Homebase, Homebase AI, Housecall Pro, Hubstaff, Hubstaff Tasks, JazzHR, Jirav, Justworks Hours, KeldairHR, Lattice, Lendio, OnTheClock.com, Online Check Writer, PerformYard, Procare Online, Procare Solutions, QuickBooks, QuickBooks Desktop Enterprise, QuickBooks Online Advanced, QuickBooks Time, Quickbooks Online, SINC, Sapling, Secureframe, Shopify, Shopify Plus, Sling, SpotOn, Synder, Time Tracker, Timeero, Trainual, Traliant, Trello, Upserve, Uptick, VGS, Vagaro, Vanta, Veryfi OCR API & SDK, Veryfi Receipts OCR & Expenses, Webex, When I Work, Wizehire, Workforce, WorkforceHub, Workiz, Workyard, Xero, ZarMoney, ZipBooks, allGeo, monday.com, neo.tax

Gusto offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for Gusto.