About Gusto

Built for businesses at any stage, Gusto is a proven partner to help grow and nurture your team. With Gusto, you get modern HR features like payroll, benefits, hiring, management resources, and more — all in one place.

Gusto is proud to serve more than 200,000 businesses across the US with a single trusted system, competitive compensation tools, and expert guidance to help you empower your team. Because when your people thrive, your business thrives too.

Gusto features:

Tools for hiring in a competitive talent market.
- Job posts and offers
- Hiring integrations
- Onboarding checklists
- Document storage
- Team building
- Software provisioning
- NEW! Device management

Remote-friendly payroll and compliance capabilities.
- Tax registration in all 50 states
- Contractor payments in 80+ countries
- Mobile time tracking and geolocation

Features for building a rewarding and engaging work culture.
- Performance reviews
- Team insights
- Performance integrations
- Celebration reminders

Data and insights so you don’t miss critical opportunities.
- NEW! Ardius R&D tax credits
- NEW! Support for tax credit applications
- Custom report builder
- Project workforce costing

Effortless software syncing and workflow management.
- Integrations
- Admin permissions
- Calendar sync

Automated payroll features and benefits that fit your team’s needs.
- Broker integration
- Unlimited payroll
- Built-in calculations
- Automatic tax filings
- Health and financial benefits
- Benefits administration

Thoughtful, opinionated guidance through every twist and turn.
- Reliable support contacts
- Employee benefits support
- Expert support from certified HR professionals
- Unlimited support access

Pricing starting from:

US$6.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Gusto

Gusto provides award-winning payroll for businesses of all sizes. Gusto automatically calculates, pays, and files your federal, state, and local payroll taxes, as well as W-2s, 1099s, and new hire forms.

- 85% of surveyed customers say Gusto is easier to use than their previous payroll provider.
- 3 out of 4 surveyed customers say Gusto makes compliance easier.
- 77% of surveyed customers say that Gusto takes tedious tasks off their plates.

It takes more than a paycheck to build an amazing team. With Gusto, you can offer a wide range of no-cost, low-cost, and premium health and financial benefits to support your team into the future. Plus, Gusto syncs medical, dental, and vision insurance with payroll.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

United States

Supported Languages

English

Pricing starting from:

US$6.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

Gusto Software - Gusto run payroll
Gusto Software - Gusto benefits administration
Gusto Software - Gusto 401(k) plans
Gusto Software - Gusto workers' comp
Gusto Software - Gusto time tracking
Gusto Software - Gusto state tax management
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Gusto Software - Gusto run payroll
Gusto Software - Gusto benefits administration
Gusto Software - Gusto 401(k) plans
Gusto Software - Gusto workers' comp
Gusto Software - Gusto time tracking
Gusto Software - Gusto state tax management

Features

Total features of Gusto: 68

  • 401(k) Tracking
  • ACA Reporting
  • Accounting Integration
  • Activity Dashboard
  • Applicant Tracking
  • Attendance Tracking
  • Benefits Administration Outsourcing
  • Benefits Dashboard
  • Benefits Management
  • COBRA Administration
  • Check Printing
  • Collaboration Tools
  • Compensation Management
  • Deduction Management
  • Direct Deposit
  • Disability Insurance Administration
  • Document Management
  • Document Storage
  • E-Verify/I-9 Forms
  • Electronic Forms
  • Employee Benefits Administration
  • Employee Database
  • Employee Handbook
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Self Service
  • Employee Time Tracking
  • Feedback Management
  • For Accountants
  • For Cloud
  • For Small Businesses
  • HIPAA Compliant
  • HR Management
  • HSA/FSA Administration
  • Health Insurance Administration
  • Learning & Development
  • Life Insurance Administration
  • Multi-State
  • Onboarding
  • Online Benefits Enrollment
  • Orientation Workflow Management
  • Payroll Management
  • Payroll Reporting
  • Performance Management
  • QuickBooks Integration
  • Recruitment Management
  • Reminders
  • Reporting/Analytics
  • Retirement Plan Management
  • Role-Based Permissions
  • Self Service Portal
  • Sick Leave Tracking
  • Task Management
  • Tax Calculation
  • Tax Compliance
  • Third Party Integrations
  • Time & Attendance
  • Time Off Management
  • Time Off Requests
  • Time Tracking
  • Training Management
  • Vacation/Leave Tracking
  • W-2 Preparation
  • Wage Garnishment
  • Web-based Deployment
  • Workflow Management

Alternatives

QuickBooks Payroll

4.5
#1 Alternative to Gusto
QuickBooks Payroll is a cloud-based payroll solution for small businesses which offers automatic payroll tax calculation...

QuickBooks Desktop Enterprise

4.5
#2 Alternative to Gusto
QuickBooks Desktop Enterprise is an accounting software for small businesses which provides users with real-time access...

Square Payments

4.7
#3 Alternative to Gusto
Square Payments is an online payment processing solution which integrates with Square hardware & POS software to allow...

Zenefits

4.2
#4 Alternative to Gusto
The Zenefits platform integrates all processes, apps, and tools needed, including payroll, HR, benefits, compliance,...

Reviews

Overall rating

4.7 /5
(3,638)
Value for Money
4.5/5
Features
4.5/5
Ease of Use
4.7/5
Customer Support
4.4/5

Already have Gusto?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 3,638
Alicia
Overall rating
  • Industry: Legal Services
  • Company size: 2-10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I’m an employment lawyer and I consistently recommend Gusto to my clients

Reviewed on 12/06/2020

Customer support is great. This is a good company. They aren’t the cheapest. And they aren’t the...

Customer support is great. This is a good company. They aren’t the cheapest. And they aren’t the most expensive. I think the extra cost is worth it to ensure compliance.

Pros

Gusto is easy and straightforward to use. But it doesn’t sacrifice accuracy for ease. What I like most about Gusto is that it makes it easy for small businesses to be legally compliant with complicated wage laws across jurisdictions. I haven’t found a legal error yet — and I can’t say that about any other payroll software or service I’ve worked with over the last 15 years.

Cons

I wish the price didn’t jump up so much for time clock feature. Getting clients to use the integrated time clock can be a challenge, and it creates unnecessary problems. It should be included in the base fee.

Reasons for Choosing Gusto

Gusto is easier to use than RUN and is cheaper. It also has much better support. ADP plays sales games sometimes.

Switched From

RUN Powered by ADP

Reasons for Switching to Gusto

I’ve got experience with all of these payroll companies. I feel that Gusto is the most reliable and easiest to understand and use.
Sean
Overall rating
  • Industry: Construction
  • Company size: 11-50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Gusto Makes Payroll For Small Business Easy

Reviewed on 19/10/2022

Payroll went from taking us hours to taking us about 30 minutes. No filling out IRS forms just set...

Payroll went from taking us hours to taking us about 30 minutes. No filling out IRS forms just set it and forget kinda.

Pros

One of the best features is that we don't have to worry about calculating and paying our payroll taxes. Its something small businesses struggle with not you plugin in the time cards and hit submit and it's done.

Cons

It's fairly easy if you're tech-savvy. If this is your first time using software or a cloud platform like this it's a learning curve.

Alternatives Considered

Paychex Flex and ADP TotalSource

Reasons for Choosing Gusto

Because it was recommended by our accounting firm. We think it was a sound move.

Switched From

QuickBooks Payroll

Reasons for Switching to Gusto

Again our accounting firm loved the platform and we do too.
Barbara
Overall rating
  • Industry: Accounting
  • Company size: 2-10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Switching back to Square Payroll by year-end

Reviewed on 09/10/2022

Not at all pleased. I was hoping to love this but did not

Not at all pleased. I was hoping to love this but did not

Pros

The accountant login feature is what drew me in so I could move multiple clients over under one user login and switch back and forth between payroll clients.

Cons

Difficult to use. Not user friendly. Time-consuming and complicated. Report section needs major overhaul. Their Indiana WH1 payroll report needs to be DETAILED but it is a generic "summary" that does NOT include employee name, wages, etc. which is information that was needed to file COVID reports and ERC amendments. I wanted to love this software but ended up hating it. One client ended up with double processing that caused an overdraw and it took forever to fix it. I had to give them money out of business account to cover this mistake. Gusto was not quick to help out and never made it right with my company nor my client. I am glad I did not move all of my clients to this software and have moved all but one, who will be switching back to Square payroll by year-end.

Lianna
Overall rating
  • Industry: Hospitality
  • Company size: 11-50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Payroll Made Easy

Reviewed on 04/08/2022

The time we have saved using Gusto has been extraordinary. What took us hours in the past now takes...

The time we have saved using Gusto has been extraordinary. What took us hours in the past now takes very little time. We have saved money by switching to Gusto who offers reasonable service charges. Not having to write checks and the additional bookkeeping that would go into uncashed and misplaced checks is another big savings. Our entire company loves direct deposit and we are very happy with the services Gusto has provided.

Pros

Gusto has many great and useful features. I love that I can run payroll, hire a new employee, change wage information or dismiss an employee, from anywhere I am by logging into my account on my phone or on a computer. Gusto sends reminder emails when it's time to run payroll or a new hire has not completed their onboarding. Tax information is clear and concise. My staff enjoy having their own individual accounts to change bank information, look at their documents and get other helpful information. Direct deposit is a fantastic time saver for both the company and the employees.

Cons

Integration with Gusto was very easy. Occasionally it is difficult to reach a live person for help but we have rarely had to speak to someone.

Sarah
Overall rating
  • Industry: Accounting
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Gusto payroll review

Reviewed on 30/09/2022

Gusto is a good low-cost software for payroll. Customer support is uneven, mostly due to Covid....

Gusto is a good low-cost software for payroll. Customer support is uneven, mostly due to Covid. They are focusing their efforts on mid-sized or larger companies.

Pros

Gusto integrates well with Quickbooks Online. It's also fairly easy to onboard new clients/employees.

Cons

he reports are hard to figure out. I've had trouble looking finding what I'm looking for. Don't like how their journal entries work.

Alternatives Considered

QuickBooks Payroll

Reasons for Choosing Gusto

Quickbooks online is expensive and bad. Paychex made a mistake on a W2, and they took three months to fix it.

Reasons for Switching to Gusto

Quickbooks and Paychex have terrible customer service so I was looking for a company that costs less and has better service.
Showing 5 reviews of 3,638 Read all reviews

Gusto FAQs

Below are some frequently asked questions for Gusto.

Gusto offers the following pricing plans:

  • Starting from: US$6.00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

Simple: For smaller businesses with simple salaries, wages, and pay schedules. $40 per company + $6 per employee per month. Plus: For businesses with complex hiring, payroll, and team management needs. $80 per company + $12 per employee per month. Concierge: For businesses with more sophisticated HR, policy, and compliance needs. $149 per company + $12 per employee per month. Premium: For growing businesses who need premium tools and dedicated support (minimum 25 employees). Talk to sales to create your custom plan. Contractor Only: For companies without W-2 employees. $6 per contractor per month.

Gusto has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500

Gusto supports the following languages:

English

Gusto supports the following devices:

Gusto integrates with the following applications:

15Five, 7shifts, AccelOps 4, Accelo, AccountingSuite, Aplos, ApplicantPRO, Asana, AttendanceBot, Autobooks, BambooHR, Boast, Bonusly, Bookkeeper360, Boomer, Box, Brandly, Breezy, Brex, Buildertrend, ChartHop, ClienTrak! Spa & Salon Software, ClockShark, Clover, Dataddo, Deputy, Dext Prepare, Drata, Dropbox Business, EasyLlama, Expensify, FreshBooks, Fulfil.IO, GitHub, GoToMeeting, GoalSpan, Google Workspace, Greenhouse, Guideline, Homebase, Homebase AI, Housecall Pro, Hubstaff, Hubstaff Tasks, JazzHR, Jirav, Justworks Hours, KeldairHR, Lattice, Lendio, OnTheClock.com, Online Check Writer, PerformYard, Procare Online, Procare Solutions, QuickBooks, QuickBooks Desktop Enterprise, QuickBooks Online Advanced, QuickBooks Time, Quickbooks Online, SINC, Sapling, Secureframe, Shopify, Shopify Plus, Sling, SpotOn, Synder, Time Tracker, Timeero, Trainual, Traliant, Trello, Upserve, Uptick Workforce, VGS, Vagaro, Vanta, Veryfi OCR API & SDK, Veryfi Receipts OCR & Expenses, Webex, When I Work, WizeHire, Workforce, WorkforceHub, Workiz, Workyard, Xero, ZarMoney, ZipBooks, allGeo, monday.com, neo.tax

Gusto offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

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