Gusto
About Gusto
Whether you’re just getting started or scaling your fast-growing business, Gusto is the partner you need to grow and nurture your team. With Gusto, you get modern HR features like payroll, benefits, hiring, management resources, and more — all in one place.
Gusto is proud to serve more than 300,000 businesses across the US with a single trusted system, competitive compensation tools, and expert guidance to help you empower your team. Because when your people thrive, your business thrives too.
Gusto features:
Tools for hiring in a competitive talent market.
- Job posts and offers
- Hiring integrations
- Onboarding checklists
- Document storage
- Team building
- Software provisioning
Remote-friendly payroll and compliance capabilities.
- Tax registration in all 50 states
- Contractor payments in 80+ countries
- Mobile time tracking and geolocation
Features for building a rewarding and engaging work culture.
- Performance reviews
- Team insights
- Performance integrations
- Celebration reminders
Data and insights so you don’t miss critical opportunities.
- NEW! Ardius R&D tax credits
- NEW! Support for tax credit applications
- Custom report builder
- Project workforce costing
Effortless software syncing and workflow management.
- Integrations
- Admin permissions
- Calendar sync
Automated payroll features and benefits that fit your team’s needs.
- Broker integration
- Unlimited payroll
- Built-in calculations
- Automatic tax filings
- Health and financial benefits
- Benefits administration
Thoughtful, opinionated guidance through every twist and turn.
- Dedicated support contact
- COVID-19 resources
- Employee benefits support
- Expert support from certified HR professionals
- Unlimited support access
Key benefits of Gusto
Gusto provides award-winning payroll for businesses of all sizes. Gusto automatically calculates, pays, and files your federal, state, and local payroll taxes, as well as W-2s, 1099s, and new hire forms.
- 85% of businesses agree Gusto makes running payroll easier
- 88% of businesses agree Gusto helps them stay compliant with federal and state regulations
- It takes businesses an average of 16 minutes to run payroll each time with Gusto
- Businesses save an average of $90 per month on payroll and HR administration costs since switching to Gusto
It takes more than a paycheck to build an amazing team. With Gusto, you can offer a wide range of no-cost, low-cost, and premium health and financial benefits to support your team into the future. Plus, Gusto syncs medical, dental, and vision insurance with payroll.
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Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Sporting Goods
- Company size: 11–50 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great Online HR platform
Reviewed on 01/01/2024
Utilized a 3P administrator to establish & set-up a structure for our org. Need a long learning...
Utilized a 3P administrator to establish & set-up a structure for our org. Need a long learning curve to understand.
Pros
Online all the time when you need it…easy to search & reference simple items & documents used regularly.
Cons
Wish there was more intuitive interface on tax compliance & other non regular tasks.
Alternatives Considered
InsperityReasons for Choosing Gusto
Cost of ADP was too significant against GustoSwitched From
ADP TotalSourceReasons for Switching to Gusto
Cost was a significant factor in Our choice as well as the interface pf the employees.Response from Gusto
Hello Wayne,
Hello,
Thank you for sharing your experience with Gusto! We're thrilled to hear that you find our online HR platform convenient and reliable for accessing essential documents.
We appreciate your feedback on the interface and tax compliance aspects. Your input is valuable to us as we continually strive to enhance our platform to better meet your needs.
If you have any further suggestions or questions, please don't hesitate to reach out. We're here to support you every step of the way.
-Gusto
- Industry: Education Management
- Company size: 2–10 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Gusto makes payroll and benefits easy to set up and grow
Reviewed on 07/12/2024
I'm a huge fan of Gusto and recommend it for small businesses and nonprofits looking to set up or...
I'm a huge fan of Gusto and recommend it for small businesses and nonprofits looking to set up or streamline payroll and benefits.
Pros
Gusto provides everything you need for payroll, hr, and employee benefits management. I really appreciate how quick their support team is to help us with any needs that arise.
Cons
When setting up health benefits, you'll need to download pdf of the health plans to see all the fine print details from the providers (ie Blue Cross, UHC). Gusto's support team does a wonderful job guiding you through the process so you don't get lost in the details or overwhelmed by the options.
- Industry: Architecture & Planning
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Mixed Feelings
Reviewed on 11/12/2024
Gusto is a great tool for small to medium-sized businesses looking for an easy-to-use, comprehensive...
Gusto is a great tool for small to medium-sized businesses looking for an easy-to-use, comprehensive HR and payroll solution. However, the higher cost and limited international support may be drawbacks for some businesses.
Pros
Employees can access their pay stubs, tax forms, and benefits details, which reduces administrative burden and enhances transparency.
Cons
While Gusto offers a lot of standard HR and payroll features, it has limited flexibility in terms of customization for specific business needs or unique workflows.
- Industry: Mental Health Care
- Company size: 2–10 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Gusto is easy to use and fairly priced
Reviewed on 25/09/2024
After about two years, I have enjoyed my overall experience with Gusto. As a very small business...
After about two years, I have enjoyed my overall experience with Gusto. As a very small business (myself plus two part time employees) I have found its features to be easy to use and relatively inexpensive. I was able to set up custom benefits for my remote work employees in addition to the standard benefits they offer. They also partner with other organizations to offer additional benefits like medical, retirement, etc. and these are things that would have been likely more difficult to seek out and set up on my own. I have recommended Gusto to multiple colleagues before.
Pros
Super simple to use and a reasonable price. Customer service helped me with onboarding and walked me through the features over the phone.
Cons
I haven't noticed much in the way of negatives and I've been using it for about two years.
Alternatives Considered
Paychex FlexReasons for Switching to Gusto
Much cheaper, online platform was easy to use, solid customer care.Response from Gusto
Hi Robert,
Thank you so much for sharing your experience! We're thrilled to hear that Gusto has been easy to use and has met your needs as a small business owner. It's great to know that our customer service team was able to support you during onboarding and that you've found value in the benefits options we offer. We appreciate your kind words and your recommendation to colleagues. If you ever have any questions or need further assistance, we're here to help!
Wishing you continued success with your business!
-Chelsea B
Client Relations Team Gusto
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good Payroll Management
Reviewed on 18/12/2024
Overall I’ll recommend Gusto to anyone who is looking to get started with their own business.
Overall I’ll recommend Gusto to anyone who is looking to get started with their own business.
Pros
I like how Gusto has a time clock in the app.
Cons
I didn’t like that it took a while to verify my account.
Gusto FAQs
Below are some frequently asked questions for Gusto.Q. What type of pricing plans does Gusto offer?
Gusto offers the following pricing plans:
- Starting from: US$40.00/month
- Pricing model: Subscription
- Free Trial: Available
Simple: For smaller businesses with simple salaries, wages, and pay schedules. $40 per company + $6 per employee per month. Plus: For businesses with complex hiring, payroll, and team management needs. $80 per company + $12 per employee per month. Concierge: For businesses with more sophisticated HR, policy, and compliance needs. $149 per company + $12 per employee per month. Premium: For growing businesses who need premium tools and dedicated support (minimum 25 employees). Talk to sales to create your custom plan. Contractor Only: For companies without W-2 employees. $6 per contractor per month.
Q. Who are the typical users of Gusto?
Gusto has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500
Q. What languages does Gusto support?
Gusto supports the following languages:
English
Q. Does Gusto support mobile devices?
Gusto supports the following devices:
Q. What other apps does Gusto integrate with?
Gusto integrates with the following applications:
15Five, 7shifts, Accelo, Aplos, ApplicantPRO, Asana, Ashby, AttendanceBot, Autobooks, BambooHR, Bench, Boast, Bonusly, Bookkeeper360, Boomer, Box, Brandly, Breezy, Brex, Buildertrend, Capbase, ChartHop, CleanCloud, ClickUp, ClienTrak, ClockShark, Clover, Connecteam, Culture Amp, CustomBooks, Dataddo, Deputy, Dext, Drata, Dropbox Business, Dynatrace, EasyLlama, Empuls, Engagedly, Ethena, Expensify, Flatly, FreshBooks, Fulfil.IO, GitHub, GoCo, GoalSpan, Google Workspace, Greenhouse, Guideline, Homebase, Homebase AI, Hour Timesheet, Housecall Pro, Hubstaff, Hubstaff Tasks, Human Interest, Hyperproof, Ignition, IncentFit, JazzHR, Jirav, JobScore, JobTread, Jobber, Jobcase, KeldairHR, LastPass, Lattice, Lendio, MonkeyPod, Okta, OnTheClock, Online Check Writer, OpenComp, PerformYard, Procare Solutions, QuickBooks Desktop, QuickBooks Enterprise, QuickBooks Online, QuickBooks Online Advanced, QuickBooks Time, Reach Reporting, Roots, SINC, Sage Accounting, Sage Intacct, Sapling, Sapling, Sauce Labs, Secureframe, Shoobx, Shopify, Shopify Plus, Slack, Sling, SpotOn, Syft Analytics, Synder, TaxTaker, Teamtailor, Time Tracker, Timeero, Tinq, Trainual, Traliant, Travitor, Trello, Uptick, VGS, VIVAHR, Vagaro, Vanta, Veryfi, Veryfi Receipts OCR & Expenses, Vestwell, Webex Suite, When I Work, Wizehire, WorkforceHub, Workiz, Workyard, Xero, ZarMoney, ZipBooks, allGeo, brightwheel, busybusy, monday.com, neo.tax, talech
Q. What level of support does Gusto offer?
Gusto offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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