Agorapulse
Easy-to-use social media management for teams and agencies
4.6 /5 (502 reviews) Write a Review!Agorapulse Overview
What is Agorapulse?
With Agorapulse, businesses can manage their social media messages, schedule & publish content, identify key influencers, monitor social channels, & create insightful reports. The platform integrates with Facebook, Twitter, Instagram, YouTube, and LinkedIn for posting across multiple platforms. Agorapulse offers a unique social inbox system that helps social media managers prioritize and respond to all queries, communications, and complaints from fans or customers.
Top features of Agorapulse include an inbox for each profile that tracks incoming messages; Facebook and Instagram ad comment capturing; customizable auto-moderation rules to prevent spam; scheduling and queuing, re-queuing and advanced content preview; unlimited reports; influencer identification, and more.
Agorapulse Overview
Pricing
Pricing options
Medium (best for small businesses): $99/month (or $79/month when paid annually)
Large (best for small agencies): $199/month (or $159/month when paid annually)
Enterprise (best for large organizations): $299/month (or $239/month when paid annually)
Agorapulse Features
Media

Agorapulse Reviews
Agorapulse Reviews
Recommending AgoraPulse for Social Media Management Platform
Overall, I have had a great experience with AgoraPulse. One time, I had a problem with a feature that I couldn't figure out, I contacted their support and within a day they got back to me with a video showing me the steps I needed to accomplish what I needed. They were very helpful.
Makes Social Media Management a Breeze
AP has completely revolutionized the way we approach and manage social media. It provides us with one simple and easy to use platform that stops us wasting time jumping between various social media platforms to schedule and pull in analysis. This allows us to be more agile when responding to customers.
The multiple users allowed also allows our support and marketing teams to seamlessly collaborate and ensure every customer is paired with the right person to answer their questions. It also saves zillions of emails flying back and forth.
It is also worth mentioning I'm always very impressed with the rapid customer support and continuous improvement to AP product proposition. It has made staying very easy.
Most robust with client approval process
We have loved the support team, taking advantage of Social Media Manager School with our annual plan, and the network of users we've met along the way. The tool has blown all our past tools (Loomly, Buffer, HeyOrca, Zoho) out of the water.
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Recommending AgoraPulse for Social Media Management Platform
Pros
When I moved over to AgoraPulse, I first noticed that the interface was very clear to understand and intuitive to use. I am very busy and social media is a critical part of my business so I appreciated how it quickly I was able to get up to speed on using AgoraPulse's features. At present, I am running 5 social media accounts for my business and AgoraPulse keeps all my streams neatly organized. It helps me see urgent messages from my customers and I can respond directly to them AgoraPulse. My favorite feature overall is the schedule queue feature that allows me to post throughout the day on a schedule that I set based on when I believe my audience most wants to receive their content!
Cons
Overall the platform works great and I strongly recommend it. My complaints are pretty minor.
1. After I log in on my browser; AgoraPulse opens in a new browser window, however the original tab the landing page stays open and flashes a notification icon at me. I always have to close that tab to make the notification go away. It's minor but it's annoying.
2. I use the Queue feature a lot and I have multiple schedule queues. However, I am not able to sort the order fo the queue's in the drop-down list. Again, it's minor but I post a lot so it is annoying that I can't sort this list the way that I want.
Response from AgoraPulse
Hi there Matt,
Thanks for sharing your Agorapulse experience with Capterra readers. I love hearing about your successes using the publishing queues. As far as reordering queues, what drop down list do you mean? There is a drag and drop functionality but I'm not certain it's in the same place that you're talking about.
Here's to your continued social media success!
Lisa
Makes Social Media Management a Breeze
AP has completely revolutionized the way we approach and manage social media. It provides us with one simple and easy to use platform that stops us wasting time jumping between various social media platforms to schedule and pull in analysis. This allows us to be more agile when responding to customers.
The multiple users allowed also allows our support and marketing teams to seamlessly collaborate and ensure every customer is paired with the right person to answer their questions. It also saves zillions of emails flying back and forth.
It is also worth mentioning I'm always very impressed with the rapid customer support and continuous improvement to AP product proposition. It has made staying very easy.
Pros
The scheduling tool made the normally unmanageable task of scheduling the same post across multiple social media channels incredibly easy. It is intuitive and saves a serious amount of time. It also allowed us to schedule everything a week in advance meaning we spent less time scheduling and more time interacting with customers and analyzing and their engagements. Meaning we are able to keep getting smarter.
The assign tool is excellent for collaboration and saves us having to send an email to a colleague who may be in a better position to get back to the customer.
Cons
I would really like to see an extensive media library. The ability to reuse images and videos that have already been uploaded would save a lot of time.
I would also like to see functionality similar to Later's 'Link in Bio' functionality. If this is possible (Instagram API dependent I know) then we would have no reason to ever leave the comfort of Agora.
For us the one feature we never use nor understand is the publishing list.
I would also love to see a 'landing page' feature so you can send customers directly to bespoke LP from social media posts without having to get IT involved.
Response from Agorapulse
Hi Andrew,
We were blown away by your positive words, we really appreciate the time you took to write such a detailed review!
Review
Generally easy to use but not as advanced as we would like.
Pros
The listening tool is easy, including the IG API.
Cons
That you cannot separate facebook comments from ad comments.
Response from Agorapulse
Thanks for the review, Alexa. Have you tried the inbox filter to separate the Facebook paid comments from the organic comments? It's a helpful way to separate them.
Lisa at Agorapulse
Amazing value for publishing & analytics! Excellent customer service
Pros
The best part is the amazing customer service! They are responsive and generally have a good response for everything - including an idea to workaround if needed. The interface is nice and user-friendly. It was easy for team members to get used to the publishing and analytics tools. The crowd favourite is the ability to publish to (and edit for) multiple channels easily from one place. The price is incredibly accessible, especially for a non-profit like us! Love the system for addressing clients' wishes - we can vote and comment on them, and get updates when they're being worked on or the opportunity to consult with an AP team member on them. Overall I feel more efficient using AP.
Cons
I had to add all 40 social accounts myself, which was long. I believe this is being fixed soon (if not already). They really need to add a draft option and/or option to add notes to the calendar to address the lack of ability to plan social posts using AP. Again, this is something that seems to be on their radar. There are other, smaller limitations, like not being able to schedule (or upload a carousel) from the app. Social listening can definitely become more sophisticated, and I'm confident it will.
Response from Agorapulse
Hi Lynne,
Thanks for the fabulous review!
Our team is thrilled you're happy with our service!
And yes, you're right! We are already working on some pretty awesome features that I'm sure you will like. :-)
Stay tuned!
Most robust with client approval process
We have loved the support team, taking advantage of Social Media Manager School with our annual plan, and the network of users we've met along the way. The tool has blown all our past tools (Loomly, Buffer, HeyOrca, Zoho) out of the water.
Pros
Our team has enjoyed using shared calendars with clients. The approval process has been easy for our team and clients. Reports are simple and beautiful, eliminating our need for additional weekly reporting tools.
Cons
We could really use a "pause all content" option or kill switch for a brand or account. Especially in 2020, this function would be helpful. The queue/category workaround is clunky. A client approval process for queues would also be beneficial. Without the ability to have clients approve that content, queues are useless to us, unfortunately.
Response from Agorapulse
Thanks for sharing your experience with us!
I am so glad to hear that you've enjoyed working with our Shared Calendars.
I've just added your vote to the suggestion to add a "pause all content" button.
Again, thank you for sharing that suggestion with us!
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Agorapulse Pricing
Agorapulse Pricing
Medium (best for small businesses): $99/month (or $79/month when paid annually)
Large (best for small agencies): $199/month (or $159/month when paid annually)
Enterprise (best for large organizations): $299/month (or $239/month when paid annually)
Medium (best for small businesses): $99/month (or $79/month when paid annually)
Large (best for small agencies): $199/month (or $159/month when paid annually)
Enterprise (best for large organizations): $299/month (or $239/month when paid annually)
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Agorapulse Features
Agorapulse Features
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Categories
Categories
Additional information for Agorapulse
Additional information for Agorapulse
Key features of Agorapulse
- @mentions
- Activity dashboard
- Activity tracking
- Approval process control
- Assignment management
- Automated scheduling
- Automatic notifications
- Benchmarking
- Calendar management
- Campaign analysis
- Campaign scheduling
- Categorization
- Channels performance
- Click-through tracking
- Collaboration tools
- Communication management
- Communications calendar
- Compare your page with Competitors
- Content management
- Customer activity reporting
- Customer segmentation
- Customer service analytics
- Data synchronization
- Data visualization
- Discount management
- Email notifications
- Engagement analytics
- Event scheduling
- Filtered views
- Gamification
- Geolocation
- Heatmap
- Inbox management
- Keyword tracking
- Lead generation
- Market segmentation
- Measure post preformance
- Mobile alerts
- Mobile integration
- Monitoring
- Multi-channel communication
- Multi-channel distribution
- Multi-channel management
- Multi-channel marketing
- Multi-language
- Multiple user accounts
- Opportunity management
- Performance reports
- Permission management
- Post scheduling
- Preview functionality
- Promotions management
- Queue categories
- Queue manager
- Real time monitoring
- Real time updates
- Reporting & statistics
- Request assignment
- Request routing
- Role-based permissions
- Routing options
- Rule based publishing
- Rules based algorithms
- Search functionality
- Social media integration
- Social media metrics
- Social network marketing
- Social performance management
- Strategic planning
- Tag fans and qualify them
- Tagging
- Track reach, clicks, leads and measure Earned Media
- Trend analysis
- URL customization
- User activity monitoring
- User management
- User photos
- Video support
- Visual analytics
- WYSIWYG editor
Benefits
Agorapulse FAQs
Agorapulse FAQs
Below are some frequently asked questions for Agorapulse.
Q. What type of pricing plans does Agorapulse offer?
Agorapulse offers the following pricing plans:
Starting from: US$99.00/month
Pricing model: Subscription
Free Trial: Available
Medium (best for small businesses): $99/month (or $79/month when paid annually) Large (best for small agencies): $199/month (or $159/month when paid annually) Enterprise (best for large organizations): $299/month (or $239/month when paid annually)
Q. What are the main features of Agorapulse?
Agorapulse offers the following features:
- @mentions
- Activity dashboard
- Activity tracking
- Approval process control
- Assignment management
- Automated scheduling
- Automatic notifications
- Benchmarking
- Calendar management
- Campaign analysis
- Campaign scheduling
- Categorization
- Channels performance
- Click-through tracking
- Collaboration tools
- Communication management
- Communications calendar
- Compare your page with Competitors
- Content management
- Customer activity reporting
- Customer segmentation
- Customer service analytics
- Data synchronization
- Data visualization
- Discount management
- Email notifications
- Engagement analytics
- Event scheduling
- Filtered views
- Gamification
- Geolocation
- Heatmap
- Inbox management
- Keyword tracking
- Lead generation
- Market segmentation
- Measure post preformance
- Mobile alerts
- Mobile integration
- Monitoring
- Multi-channel communication
- Multi-channel distribution
- Multi-channel management
- Multi-channel marketing
- Multi-language
- Multiple user accounts
- Opportunity management
- Performance reports
- Permission management
- Post scheduling
- Preview functionality
- Promotions management
- Queue categories
- Queue manager
- Real time monitoring
- Real time updates
- Reporting & statistics
- Request assignment
- Request routing
- Role-based permissions
- Routing options
- Rule based publishing
- Rules based algorithms
- Search functionality
- Social media integration
- Social media metrics
- Social network marketing
- Social performance management
- Strategic planning
- Tag fans and qualify them
- Tagging
- Track reach, clicks, leads and measure Earned Media
- Trend analysis
- URL customization
- User activity monitoring
- User management
- User photos
- Video support
- Visual analytics
- WYSIWYG editor
Q. Who are the typical users of Agorapulse?
Agorapulse has the following typical customers:
Small Business, Large Enterprises, Non Profit, Mid Size Business
Q. What languages does Agorapulse support?
Agorapulse supports the following languages:
English, French, Spanish
Q. Does Agorapulse support mobile devices?
Agorapulse supports the following devices:
Android, iPhone, iPad
Q. What other apps does Agorapulse integrate with?
Agorapulse integrates with the following applications:
Facebook, Frazer, Instagram, LinkedIn, Shift, Twitter
Q. What level of support does Agorapulse offer?
Agorapulse offers the following support options:
FAQs, Knowledge Base, Online Support, Video Tutorials
Overall, I have had a great experience with AgoraPulse. One time, I had a problem with a feature that I couldn't figure out, I contacted their support and within a day they got back to me with a video showing me the steps I needed to accomplish what I needed. They were very helpful.