About Site24x7

Site24x7 offers unified cloud monitoring for DevOps and IT operations within small to large organizations. The solution monitors the experience of real users accessing websites and applications from desktop and mobile devices. In-depth monitoring capabilities enable DevOps teams to monitor and troubleshoot applications, servers and network infrastructure, including private and public clouds. End-user experience monitoring is done from more than 100 locations across the world and various wireless carriers.

Pricing starting from:

US$39.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Site24x7

Site24x7 is part of Zoho Corporation. Zoho Corp. is a privately-held and profitable company that serves the technology needs of millions of SMB and enterprise IT customers worldwide with ManageEngine, WebNMS and Zoho.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Australia, Brazil, Canada, Switzerland, China , Germany, Spain, France, United Kingdom, India, Japan, Mexico, Netherlands, New Zealand, United States, South Africa

Supported Languages

Chinese, Dutch, English, Finnish, French , Italian, Japanese, Polish, Spanish, Swedish

Pricing starting from:

US$39.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

Site24x7 Software - Desktop and mobile view of a Website monitor
Site24x7 Software - Summary page for traces run on a Java application
Site24x7 Software - Response time and outages summary for a DNS server monitor
Site24x7 Software - Summary page for a windows server monitor
Site24x7 Software - Component wise matric breakdown in a Webpage Speed (Browser) monitor
View 6 more
Site24x7 video
Site24x7 Software - Desktop and mobile view of a Website monitor
Site24x7 Software - Summary page for traces run on a Java application
Site24x7 Software - Response time and outages summary for a DNS server monitor
Site24x7 Software - Summary page for a windows server monitor
Site24x7 Software - Component wise matric breakdown in a Webpage Speed (Browser) monitor

Features

Total features of Site24x7: 56

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Audit Trail
  • Availability Testing
  • Bandwidth Monitoring
  • Baseline Manager
  • CPU Monitoring
  • Capacity Analytics
  • Cost Management
  • Customizable Reports
  • Dashboard
  • Dashboard Creation
  • Data Visualization
  • Demand Monitoring
  • Email Alerts
  • Email Monitoring
  • Event Logs
  • FTP Monitoring
  • Full Transaction Diagnostics
  • Internet Usage Monitoring
  • Mail Server Monitoring
  • Maintenance Scheduling
  • Mobile Alerts
  • Monitoring
  • Multi-Cloud Management
  • Multi-Language
  • Multiple User Accounts
  • Network Analysis
  • Network Resource Management
  • Patch Management
  • Performance Analysis
  • Performance Metrics
  • Predictive Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Root Cause Analysis
  • Scheduling
  • Server Monitoring
  • Service Level Agreement (SLA) Management
  • Simple Network Management Protocol (SNMP)
  • Status Tracking
  • Third Party Integrations
  • Threshold Alerts
  • Transaction Monitoring
  • Trend Analysis
  • Uptime Reporting
  • User Management
  • Virtual Machine Monitoring

Alternatives

ManageEngine Endpoint Central

4.5
#1 Alternative to Site24x7
An integrated desktop & mobile device management application that enables the centralized management of desktops,...

NinjaOne

4.8
#2 Alternative to Site24x7
NinjaOne is the world's easiest-to-use unified IT operations platform. IT leaders use Ninja to maintain infrastructure,...

Veeam Backup & Replication

4.9
#3 Alternative to Site24x7
Veeam Backup & Replication is business continuity and backup management software that helps businesses manage data...

SolarWinds Service Desk

4.6
#4 Alternative to Site24x7
SolarWinds Service Desk is a fully integrated service desk and asset management solution that allows IT and other...

Reviews

Overall rating

4.6 /5
(74)
Value for Money
4.4/5
Features
4.5/5
Ease of Use
4.4/5
Customer Support
4.4/5

Already have Site24x7?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 74
Steve
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent monitoring solution with pay-per-use licensing

Reviewed on 28/11/2022

For my company uptime is essential to our deliverables, and we're held to SLA requirements by...

For my company uptime is essential to our deliverables, and we're held to SLA requirements by contract. I can demonstrate both uptime and issues beyond our control that should not affect SLA (IE the customer doesn't renew their domain or uses a weak registrar).

Pros

I've been with Site24x7 since early days and the team keep adding functionality and more granular and complex ways to test my essential services. Service is always on and both custom and provided distributed pollers are rock solid--if there's an alert I can be sure it's not a false negative.They also provide plenty of statistics and pre-alert diagnosis so things like regional outages or problems with a registrar are obvious from the outset.Plenty of ways to notify, including integrations with 3rd party solutions such as PagerDuty and xMatters for scheduling team coverage and response.

Cons

Initially the service was limited in some ways but the team was very responsive to feedback and quickly upped their game.I think the only thing I'd like to change now is automatic ssl cert issue detection/warning of impending expiration for all https monitors.

Alternatives Considered

ipMonitor and Uptime Cloud Monitoring

Reasons for Choosing Site24x7

IPMonitor was purchased by SolarWinds and instantly became too expensive.

Switched From

ipMonitor

Reasons for Switching to Site24x7

Site24x7 was the most cost-effective and provided multiple-site polling without extra charge.
Rob
Overall rating
  • Industry: Accounting
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

An excellent all round cloud based monitoring tool

Reviewed on 30/11/2022

Site 24x7 is our main monitoring tool for all servers in our environment capturing disk space, cpu...

Site 24x7 is our main monitoring tool for all servers in our environment capturing disk space, cpu usage and flagging up issues to us before they become a problem

Pros

It was incredibly easy to hook Site 24x7 up to our Vcenter and pull in most of the servers and infrastructure that we wish to monitor. The ability to add in extras such as services and application monitoring on top is great.

Cons

Sometimes it is difficult to determine where the licenses are being used for each monitor, the numbers don't always add up, a little clarity on this would be helpful

Reasons for Switching to Site24x7

Site24x7 was a cheap alternative that offered a good level of monitoring at a reasonable cost.
Josh
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Effective server monitoring, easy to deploy and manage.

Reviewed on 04/12/2020

We needed an cost effective solution for monitoring our servers and applications. Site24x7 proved...

We needed an cost effective solution for monitoring our servers and applications. Site24x7 proved to be a good choice that fit our needs.

Pros

Very easy to deploy, manage and monitor a server, its services and applications. Monitoring alerts can be sent to a phone, text, email or browser.

Cons

When a server goes down, it may take manual intervention to recognize that it back in service. Would like to see that issue fixed.

Yuki
Overall rating
  • Industry: Accounting
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Site24×7 Review

Reviewed on 09/10/2022

Here is my Site24×7 review. I have my WordPress Server monitored by Site24×7. We understand the...

Here is my Site24×7 review. I have my WordPress Server monitored by Site24×7. We understand the access situation from Europe, America, and Japan to the US WordPress server. In addition, I register the site information of Apple and Japanese blog influencers and check the difference in access time from my own blog. This will give you an idea of ​​how to improve your blog's access time. In addition, you can also understand that access is slowed down depending on the country due to trouble. You can also see an increase in the number of visitors to your blog. I don't understand this technically, but I've seen reports of similar phenomena in Japan. Probably because you're getting US access because the server is in the US and not Japan (not really the reader). Site24×7 is a must-have app for anyone managing a blog with WordPress!

Pros

The point is that you can see the access status of the target server at a glance!

Cons

Monitoring server configurations requires specialized knowledge and skills. For that you need to study.

Joseph
Overall rating
  • Industry: Printing
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Good monitoring tool for our Internet, Web Apps, and serrvers

Reviewed on 21/09/2021

Good experience. We use it just for the monitoring of our critical servers and applications. We get...

Good experience. We use it just for the monitoring of our critical servers and applications. We get notified almost as soon as outages happen and we also get another notification when the app/ site is back up online.

Pros

I like that we receive the alerts as soon as any of the critical servers and apps go offline. It also alerts us when our main Internet connection is down.

Cons

It is very hard to recover the password once the person who set up the service is no longer with the organization. This has happened to me and I had to ask the ex-employee for the code he received on his phone to be able to recover the password. The customer service can't do much to try to verify that you are another employee and try to help you with resetting the password in any other way.

Showing 5 reviews of 74 Read all reviews

Site24x7 FAQs

Below are some frequently asked questions for Site24x7.

Site24x7 offers the following pricing plans:

Get Started with a 30-day free trial. No Credit Card required. Pricing options are available in Yearly, Monthly and Hourly models. STARTER Best suited for small teams. $10 /mo $9/mo PRO Best suited for medium sized teams. $39 /mo $35/mo ENTERPRISE Best suited for enterprises. $499 /mo $449/mo

Site24x7 has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

Site24x7 supports the following languages:

Chinese, Dutch, English, Finnish, French, Italian, Japanese, Polish, Spanish, Swedish

Site24x7 supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Site24x7 integrates with the following applications:

ManageEngine AlarmsOne, ManageEngine ServiceDesk Plus, Microsoft Teams, OpsGenie, PagerDuty, ServiceNow, Slack, Zapier, Zoho Analytics

Site24x7 offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for Site24x7.