Site24x7

About Site24x7

Site24x7 offers unified cloud monitoring for DevOps and IT operations within small to large organizations. The solution monitors the experience of real users accessing websites and applications from desktop and mobile devices. In-depth monitoring capabilities enable DevOps teams to monitor and troubleshoot applications, servers and network infrastructure, including private and public clouds. End-user experience monitoring is done from more than 100 locations across the world and various wireless carriers.

Pricing starting from:

US$39.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Site24x7

Site24x7 is part of Zoho Corporation. Zoho Corp. is a privately-held and profitable company that serves the technology needs of millions of SMB and enterprise IT customers worldwide with ManageEngine, WebNMS and Zoho.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Afghanistan, Albania, Algeria, American Samoa, Andorra and 224 others

Supported Languages

Chinese, Dutch, English, Finnish, French and 5 others

Pricing starting from:

US$39.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

Site24x7 Software - Desktop and mobile view of a Website monitor
Site24x7 Software - Summary page for traces run on a Java application
Site24x7 Software - Response time and outages summary for a DNS server monitor
Site24x7 Software - Summary page for a windows server monitor
Site24x7 Software - Component wise matric breakdown in a Webpage Speed (Browser) monitor
View 6 more
Site24x7 video
Site24x7 Software - Desktop and mobile view of a Website monitor
Site24x7 Software - Summary page for traces run on a Java application
Site24x7 Software - Response time and outages summary for a DNS server monitor
Site24x7 Software - Summary page for a windows server monitor
Site24x7 Software - Component wise matric breakdown in a Webpage Speed (Browser) monitor

Features

Total features of Site24x7: 75

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Escalation
  • Alerts/Notifications
  • Application Management
  • Audit Trail
  • Availability Testing
  • Backup and Recovery
  • Bandwidth Monitoring
  • Baseline Manager
  • Billing & Invoicing
  • CPU Monitoring
  • Capacity Analytics
  • Compliance Management
  • Configuration Management
  • Continuous Integration
  • Cost Management
  • Customizable Reports
  • Dashboard
  • Dashboard Creation
  • Data Migration
  • Data Visualization
  • Demand Monitoring
  • Diagnostic Tools
  • Email Alerts
  • Email Monitoring
  • Event Logs
  • FTP Monitoring
  • For MSPs
  • For Websites
  • Full Transaction Diagnostics
  • Help Desk Management
  • IT Incident Management
  • Internet Usage Monitoring
  • Issue Management
  • Mail Server Monitoring
  • Maintenance Scheduling
  • Mobile Alerts
  • Monitoring
  • Multi-Cloud Management
  • Multi-Language
  • Multiple User Accounts
  • Network Analysis
  • Network Resource Management
  • On Call Scheduling
  • Patch Management
  • Performance Analysis
  • Performance Metrics
  • Performance Monitoring
  • Predictive Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Remote Access/Control
  • Remote Monitoring & Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Root Cause Analysis
  • Scheduling
  • Secure Data Storage
  • Server Monitoring
  • Service Level Agreement (SLA) Management
  • Simple Network Management Protocol (SNMP)
  • Status Tracking
  • Support Ticket Management
  • Third Party Integrations
  • Threshold Alerts
  • Transaction Monitoring
  • Trend Analysis
  • Uptime Reporting
  • User Management
  • Virtual Machine Monitoring

Alternatives

Pingdom

4.5
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Nagios XI

4.5
#2 Alternative to Site24x7
Monitor your IT infrastructure, spot problems before they occur, know immediately when problems arise, share availabilit...

Server & Application Monitor

4.6
#3 Alternative to Site24x7
Server & Application Monitor by SolarWinds helps enterprises view, monitor, and manage applications and servers...

New Relic

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#4 Alternative to Site24x7
New Relic One is the all-in-one web and mobile application performance management provider for the cloud and the...

Reviews

Overall rating

4.7 /5
(203)
Value for Money
4.5/5
Features
4.6/5
Ease of Use
4.5/5
Customer Support
4.5/5

Already have Site24x7?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 203
Josh
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Effective server monitoring, easy to deploy and manage.

Reviewed on 04/12/2020

We needed an cost effective solution for monitoring our servers and applications. Site24x7 proved...

We needed an cost effective solution for monitoring our servers and applications. Site24x7 proved to be a good choice that fit our needs.

Pros

Very easy to deploy, manage and monitor a server, its services and applications. Monitoring alerts can be sent to a phone, text, email or browser.

Cons

When a server goes down, it may take manual intervention to recognize that it back in service. Would like to see that issue fixed.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Powerful monitoring tool with a host of unique features

Reviewed on 12/12/2022

Determining the availability of our applications and alerting our admins if there is an issue has...

Determining the availability of our applications and alerting our admins if there is an issue has been completely solved by Site24x7.

Pros

For their agent-based monitors, the heartbeat mechanism is low impact and includes various built-in performance metrics, from CPU, memory, disk, network IO, etc. There is lengthy documentation for all aspects of this application. You will note the user community also includes git repositories for other features, including on custom plugins (and we've built several Python-based ones as a result).

Cons

The UI leaves a little to be desired, with every important page being listed as a link on the left sidebar. It should be reorganized in a way that suits what the user needs. Secondly, formats are very specific on custom plugins and takes a little practice to master. Numerical outputs are HIGHLY preferred when throwing plugin outputs on a dashboard, of which there are only a few visualization options including multi-line charts and pie charts. More visualizations & support for long string outputs please!

Alternatives Considered

Splunk Enterprise

Reasons for Choosing Site24x7

Needed better logs, real-time alerts, and more third-party provider support.

Switched From

Elastic Stack

Reasons for Switching to Site24x7

Site24x7 had better documentation and the features we wanted at the right price.
Dakota
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Awesome

Reviewed on 23/04/2023

great

great

Pros

access to database and remote monitoring

Cons

free trial to short need extend trial period

Alternatives Considered

Salesforce Sales Cloud

Reasons for Choosing Site24x7

price

Switched From

Odoo

Reasons for Switching to Site24x7

price
Joan
Overall rating
  • Industry: Computer Networking
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Efficient Incident Management and Proactive Alert System: A 3-Year User Review

Reviewed on 04/08/2023

Having Real-Time Alerts for My Infrastructure, and the Call and SMS System are Incredibly Helpful

Having Real-Time Alerts for My Infrastructure, and the Call and SMS System are Incredibly Helpful

Pros

I have been using the product for 3 years and it has worked wonders for me. The ticket tracking is very useful, and the call and SMS alerts have made the department proactive in addressing an incident, allowing for minimal possible impact of the incident. I highly recommend this product 100%.

Cons

So far, everything has been working quite well.

Alternatives Considered

PRTG Network Monitor

Reasons for Switching to Site24x7

for calls, sms and cloud monitor
Vishwanatha
Overall rating
  • Industry: Information Technology & Services
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

All in one SAAS product which hiwill help to monitor your entire application server websites

Reviewed on 07/07/2023

Super !!! Excellent in support and easy to understand application with few weeks and working the...

Super !!! Excellent in support and easy to understand application with few weeks and working the site24/7

Pros

Site 24/7 provide an 24/7 support which is phenomenal and KB article which will help administrators and users and user guide which will help to add monitors , trouble shooting the issues and fix the issue.

Cons

Location based monitoring where our clients will deploy the url global but site 24 /7 provide a location based down alert which all considered as false by our clients

Showing 5 reviews of 203 Read all reviews

Site24x7 FAQs

Below are some frequently asked questions for Site24x7.

Site24x7 offers the following pricing plans:

  • Starting from: US$39.00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Get Started with a 30-day free trial. No Credit Card required. Pricing options are available in Yearly, Monthly and Hourly models. STARTER Best suited for small teams. $10 /mo $9/mo PRO Best suited for medium sized teams. $39 /mo $35/mo ENTERPRISE Best suited for enterprises. $499 /mo $449/mo

Site24x7 has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Site24x7 supports the following languages:

Chinese, Dutch, English, Finnish, French, Italian, Japanese, Polish, Spanish, Swedish

Site24x7 supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Site24x7 integrates with the following applications:

ManageEngine AlarmsOne, ManageEngine ServiceDesk Plus, Microsoft Teams, OpsGenie, PagerDuty, ServiceNow, Slack, Zapier, Zoho Analytics

Site24x7 offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for Site24x7.