Site24x7

4.7 (279)
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All-in-one performance monitoring tool for DevOps and IT

About Site24x7

Site24x7 offers unified cloud monitoring for DevOps and IT operations within small to large organizations. The solution monitors the experience of real users accessing websites and applications from desktop and mobile devices. In-depth monitoring capabilities enable DevOps teams to monitor and troubleshoot applications, servers and network infrastructure, including private and public clouds. End-user experience monitoring is done from more than 100 locations across the world and various wireless carriers.

Pricing starting from:

US$10.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Site24x7

Site24x7 is part of Zoho Corporation. Zoho Corp. is a privately-held and profitable company that serves the technology needs of millions of SMB and enterprise IT customers worldwide with ManageEngine, WebNMS and Zoho.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Afghanistan, Albania, Algeria, American Samoa, Andorra and 224 others

Supported Languages

Chinese, Dutch, English, Finnish, French and 5 others

Pricing starting from:

US$10.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

Site24x7 Software - Desktop and mobile view of a Website monitor
Site24x7 Software - Summary page for traces run on a Java application
Site24x7 Software - Response time and outages summary for a DNS server monitor
Site24x7 Software - Summary page for a windows server monitor
Site24x7 Software - Component wise matric breakdown in a Webpage Speed (Browser) monitor
View 6 more
Site24x7 video
Site24x7 Software - Desktop and mobile view of a Website monitor
Site24x7 Software - Summary page for traces run on a Java application
Site24x7 Software - Response time and outages summary for a DNS server monitor
Site24x7 Software - Summary page for a windows server monitor
Site24x7 Software - Component wise matric breakdown in a Webpage Speed (Browser) monitor

Features

Total features of Site24x7: 83

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Monitoring
  • Alerts/Escalation
  • Alerts/Notifications
  • Application Management
  • Application-Level Analysis
  • Audit Trail
  • Availability Testing
  • Backup and Recovery
  • Bandwidth Monitoring
  • Baseline Manager
  • Billing & Invoicing
  • CPU Monitoring
  • Capacity Analytics
  • Compliance Management
  • Configuration Management
  • Continuous Integration
  • Cost Management
  • Customizable Reports
  • Dashboard
  • Dashboard Creation
  • Data Aggregation
  • Data Migration
  • Data Visualization
  • Diagnostic Tools
  • Email Alerts
  • Email Monitoring
  • Event Logs
  • FTP Monitoring
  • For MSPs
  • For Websites
  • Help Desk Management
  • IT Asset Management
  • IT Incident Management
  • IT Monitoring
  • IT Reporting
  • Incident Reporting
  • Issue Management
  • Log Analysis Software
  • Log Collection
  • Mail Server Monitoring
  • Maintenance Scheduling
  • Mobile Alerts
  • Monitoring
  • Multi-Cloud Management
  • Multi-Language
  • Multiple User Accounts
  • Network Analysis
  • Network Resource Management
  • On Call Scheduling
  • Patch Management
  • Performance Analysis
  • Performance Metrics
  • Performance Monitoring
  • Predictive Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Remote Access/Control
  • Remote Monitoring & Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Root Cause Analysis
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Server Monitoring
  • Service Level Agreement (SLA) Management
  • Simple Network Management Protocol (SNMP)
  • Status Tracking
  • Support Ticket Management
  • Task Management
  • Third-Party Integrations
  • Threshold Alerts
  • Transaction Monitoring
  • Trend Analysis
  • Uptime Reporting
  • User Management
  • Virtual Machine Monitoring

Alternatives

Nagios XI

4.6
#1 Alternative to Site24x7
Monitor your IT infrastructure, spot problems before they occur, know immediately when problems arise, share availabilit...

New Relic

4.5
#2 Alternative to Site24x7
Optimize server performance and ensure reliability with New Relic's real-time insights for software engineer practitione...

PRTG Hosted Monitor

4.5
#3 Alternative to Site24x7
Enjoy the full range of our monitoring features - and let us take care of the hosting. The initial setup of PRTG Hosted...

ManageEngine Endpoint Central

4.6
#4 Alternative to Site24x7
An integrated desktop & mobile device management application that enables the centralized management of desktops,...

Reviews

Overall rating

4.7 /5
(279)
Value for Money
4.5/5
Features
4.6/5
Ease of Use
4.5/5
Customer Support
4.5/5

Already have Site24x7?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 279
Dimitri
Dimitri
Overall rating
  • Industry: Information Services
  • Company size: 51–200 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Site24x7 - ITAM with ease

Reviewed on 22/05/2024

Site24x7 helps you by solving problems like website downtime and performance issues. This ensures...

Site24x7 helps you by solving problems like website downtime and performance issues. This ensures your website is always running smoothly, which keeps your customers happy.

With Site24x7, you can monitor your website's health and performance from one central location. This gives you valuable insights that can help you identify and fix problems before they impact your users.

Site24x7 can also help you automate tasks like restarting servers or notifying IT staff of issues. This can save you time and help you keep your website running smoothly.

Pros

It is easy to manage and to configure, very granular in the settings, scanning works like a charme, and it checks all the requirements we have.

Cons

So far, all fine. There is nothing I dont like at the moment.

Alternatives Considered

Lansweeper and Atera

Reasons for Switching to Site24x7

It covers all our requirements, is userfriendly in konfiguration and usage, gives us all the intel view we need and want.
Jonny
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Reliable Uptime Monitoring with Comprehensive Features

Reviewed on 13/09/2024

My overall experience with Site24x7 has been really positive. It's a reliable tool that does...

My overall experience with Site24x7 has been really positive. It's a reliable tool that does exactly what we need—monitor uptime and performance across our websites and servers. The alerts are quick, and the insights have helped us prevent downtime and stay ahead of issues. While there’s a learning curve with some advanced features, once you get the hang of it, it becomes an essential part of managing our online presence. It’s given us peace of mind and saved us a lot of time troubleshooting potential problems.

Pros

What I like most about Site24x7 is how reliable and easy their uptime monitoring is. It gives me peace of mind knowing that if something goes wrong with our website or servers, I’ll get an instant alert so we can fix it fast. The reports are detailed but not overwhelming, and I appreciate that I can check on things from pretty much anywhere. Their global monitoring locations are also a huge plus, as we can see how our site is performing in different regions. It’s user-friendly, and the insights really help us stay on top of any performance issues before they turn into bigger problems.

Cons

It’s not the easiest to set up custom dashboards without spending some time learning the system.

Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Site24x7 Monitoring Tool with Nice Features

Reviewed on 22/11/2024

It’s a reliable tool for maintaining uptime and optimizing performance across our IT infrastructure.

It’s a reliable tool for maintaining uptime and optimizing performance across our IT infrastructure.

Pros

it offers a comprehensive monitoring solution that covers websites, servers, applications, and network devices all in one platform.

Cons

Some advanced configurations and Pricing might be a concern for smaller businesses

Laura
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Site24x7 has been a game-changer for monitoring my website's performance and ensuring uptime.

Reviewed on 20/09/2024

Pros

The user-friendly interface and comprehensive monitoring capabilities have made my job much easier.

Cons

I wish the reporting features were a bit more customizable and robust for in-depth analysis.

Amro
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great monitoring services for MSPs

Reviewed on 12/10/2024

We've been using Site24x7 for multiple years now to externally monitor external FW/Router interfaces...

We've been using Site24x7 for multiple years now to externally monitor external FW/Router interfaces, URLs, and SSL Certs. The product is consistent and accurate in reporting failures according to the set thresholds, with no false positives whatsoever.

Pros

1- Permanent links to provide to our customers.
2- Dedicated customer login portal.
3- On-prem pollers.
4- Custom dashboards
5- Scheduling automations.
6- Integrations with PSA platforms.

Cons

1- The admin GUI could be a bit tricky, with multiple "Admin" tabs at each customer level.
2- Inability to generate historical logs/events for monitors if they are in a failure state.
3- Support could take a while to investigate a case.

Alternatives Considered

N-central and PRTG

Reasons for Switching to Site24x7

Ease of deployment, IT automations, custom dashboards, customer login portals, permanent links.
Showing 5 reviews of 279 Read all reviews

Site24x7 FAQs

Below are some frequently asked questions for Site24x7.

Site24x7 offers the following pricing plans:

Get Started with a 30-day free trial. No Credit Card required. Pricing options are available in Yearly, Monthly and Hourly models. STARTER Best suited for small teams. $9/mo PRO Best suited for medium sized teams. $35/mo ENTERPRISE Best suited for enterprises. $225/mo

Site24x7 has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Site24x7 supports the following languages:

Chinese, Dutch, English, Finnish, French, Italian, Japanese, Polish, Spanish, Swedish

Site24x7 supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Site24x7 integrates with the following applications:

ManageEngine AlarmsOne, ManageEngine ServiceDesk Plus, Microsoft Teams, OpsGenie, PagerDuty, ServiceNow, Slack, Zapier, Zoho Analytics

Site24x7 offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for Site24x7.