vcita

4.5 (275)
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Appointment scheduling and reminder solution

About vcita

vcita is an all-in-one business management app designed with small businesses in mind, helping teams manage clients, schedule, billing and administration. The platform includes a CRM to manage client records, online scheduling to book appointments and manage team calendars, billing and invoicing tools, and a client portal for customers to book, pay, and communicate with the business.

The suite of business management tools is intended to boost productivity, enhance client relationships, and drive growth. The platform's AI-based business advisor provides tailored insights and recommendations based on the user's business data and industry benchmarks. This helps small business owners implement informed decisions to improve profitability, service offerings, and overall growth.

In addition to its core features, vcita integrates with a range of popular apps and tools, allowing businesses to streamline workflows and access everything required in a unified interface. The platform also offers a mobile app, enabling on-the-go management of operations from any device.


Key benefits of vcita

  • Teams can manage clients, take notes, mark for follow-up and respond to client requests while on-the-go.
  • It allows stakeholders to manage business schedule, appointments and events, all in-sync with the existing calendar.
  • Administrators can create and email branded invoices and track your business income with a centralized dashboard.
  • It helps supervisors invite clients to set appointments, book services and register for events & classes online from any device.
  • vcita lets clients pay for the services online, accept any credit card or PayPal and issue branded invoices.
  • It offers a client portal to keep clients engaged with a 24/7 personal client portal where teams can book, reschedule, pay, fill forms, share files and more.

  • Images

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    Reviews

    Overall rating

    4.5 /5
    (275)
    Value for Money
    4.2/5
    Features
    4.2/5
    Ease of Use
    4.4/5
    Customer Support
    4.2/5

    Already have vcita?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 275
    Abel
    Abel
    Overall rating
    • Industry: Hospitality
    • Company size: 2–10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 9.0 /10

    Avis vcita

    Reviewed on 26/10/2023

    it is a very good software because of its user interface which is also easy to use and even for a...

    it is a very good software because of its user interface which is also easy to use and even for a beginner and also its online payment management functionalities. but on the other hand what I did not like in this software is that some features require upgrades to premium plans

    Pros

    I like this software because of its user interface which is easy to use even for a beginner and also its online payment management features

    Cons

    What I didn't like about this software is that certain features require upgrades to premium plans

    Michelle
    Overall rating
    • Industry: Veterinary
    • Company size: 2–10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Review

    Reviewed on 13/12/2022

    I needed a way for a small team to organize group classes, private appointments and lessons,...

    I needed a way for a small team to organize group classes, private appointments and lessons, communications with clients, and invoicing all in one tool. This does almost 95% of what I need, in one location.

    Pros

    It contains all of our client information, calendar, scheduling, document sharing, invoicing and payments all in one convenient tool.

    Cons

    When there are issues, they are usually epic and the support team isn't quick about fixing them (if they get fixed at all). The Marketing tool is very basic and isn't 'pretty' enough for my monthly marketing Newsletter.

    bridgette
    Overall rating
    • Industry: Retail
    • Company size: 2–10 Employees
    • Used Weekly for 6-12 months
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 6.0 /10

    Vcita is a great option

    Reviewed on 25/09/2024

    Pros

    Vcita offers many great features. I was eager to user the software because it truly is an all in one business management software. It offers payment collections that can be linked to my paypal and stripe accounts. It also allows my business to schedule appointments integrated via my google account.

    Cons

    Although the features are worth it, The almost $60 price point is simply not feasible for my business at this time. The free trial however was a nice introduction to how Vcita can a improve my business.

    Vivian
    Overall rating
    • Industry: Accounting
    • Company size: Self Employed
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Get it!

    Reviewed on 19/12/2022

    Vcita has seriously freed up so much of my time with the automation and client portal. Now the...

    Vcita has seriously freed up so much of my time with the automation and client portal. Now the client no longer have to call for a copy of their documents, they can just login and grab

    Pros

    It’s too much to like. I like Everything about the software.

    Cons

    There’s nothing I really don’t like about the software.

    Alternatives Considered

    ShareFile VDR

    Reasons for Choosing vcita

    Vcita offered everything I needed in one package

    Switched From

    HubSpot CRM

    Reasons for Switching to vcita

    Vcita integrations were better.
    Ernest
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 11–50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Vcita Review Transcend Company

    Reviewed on 11/03/2021

    Overall, the Vcita team takes care of their customers, they listen and they are helpful. I truly...

    Overall, the Vcita team takes care of their customers, they listen and they are helpful. I truly believe they do not shy away from what could improve the product. I would be great to see their engineering team increase in compacity to provide some customer wish list items

    Pros

    Simple to use, simple for a team to grasp and implement and generally speaking relikable

    Cons

    The abilities to customize the software

    Alternatives Considered

    Salesforce Sales Cloud

    Reasons for Choosing vcita

    Method was just not user friendly in any way

    Switched From

    Method CRM

    Reasons for Switching to vcita

    Price, the value to cost was a hands down easy decision
    Showing 5 reviews of 275 Read all reviews

    vcita FAQs

    Below are some frequently asked questions for vcita.

    vcita offers the following pricing plans:

    • Starting from: US$35.00/month
    • Pricing model: Subscription
    • Free Trial: Available

    vcita offers various subscriptions, so you can find the best fit for your needs. The Kickstart plan adds online scheduling & event registration, online payments, and more advanced features ($29/month*) The Business plan adds email campaigns, SMS marketing, client tags & follow-ups, client text messages, multiple staff accounts, team calendar, 3rd party integrations & analytics, and more advanced features ($54/month*) The Platinum plan adds staff roles & permissions, auto-assignment rules, custom email & SMS notifications per service, integrations via API, and more advanced features ($93/month*) *Annual subscription pricing

    vcita has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500

    vcita supports the following languages:

    Dutch, English, French, German, Hebrew, Italian, Polish, Portuguese, Russian, Spanish

    vcita supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    vcita integrates with the following applications:

    Constant Contact, Duda, FullContact, GoDaddy Website Builder, Google Ads, Google Analytics 360, Google Calendar, Google Contacts, Joomla, Meta for Business, Microsoft Excel, PayPal, QuickBooks Online, QuickBooks Online Advanced, Square Payments, Stripe, Venmo, Weebly, WiseStamp, Wix, WordPress, Zapier, Zoom Workplace

    vcita offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

    Related categories

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