Tracker
About Tracker
At Tracker, our mission is to help recruitment and staffing firms build better relationships, workflows, and revenue with our integrated Recruitment ATS and CRM.
Work Fast, Not Hard
Manage the entire recruitment workflow from candidate sourcing to submittal to placement and beyond with Tracker. Eliminate time consuming manual data entry and let your team move quickly through each step of the recruitment process.
Manage All Relationships
One platform to manage your candidates, client contacts and leads, job and placement records, and everything in between. Everything is connected with seamless integration, making everyone’s job easier.
Empower with Analytics
The power of Tracker is in its integration and robustness, so that all of your business information is held within a single application. Every field of data within Tracker is available to you to use in building Custom Reports using tables, charts or trend reporting. Easily see what’s going on in your recruitment and sales pipelines, in one comprehensive system.
Succeed with Support
Our Client Support Team is on call to assist whenever and wherever they can. We take pride in our support team’s ability to understand your needs, help with questions and best practices, or assist when things go wrong.
About Tracker
Like all businesses, we were looking for the best possible software to run our own recruitment company efficiently and profitably. We couldn’t find it, so we built Tracker. Over the last 12 years, we have developed Tracker into a leading cloud-based Recruitment, Applicant Tracking and CRM software provider serving the Recruitment Industry. Our culture of ‘Relationships First’ keeps us focused on building a platform that helps recruitment firms build better businesses by building better relationships.
In Closing
Our vision is to help recruitment and staffing firms grow their businesses by using Tracker to build better relationships and to run their operations more effectively--the end result being the ability to build better relationships and increase growth and profitability.
Key benefits of Tracker
Manage All Relationships - Never miss a call or activity. Track all your customer relationships and candidate information and opportunities in one centralized place
One Place For Sourcing - Never leave the system and Improve your Recruiter’s efficiency. Run fast and accurate searches for all your internal candidates and job board applicants together
Any Browser Or Mobile - Manage all of your sales, recruiting and onboarding needs in one place; anytime, anywhere
Simple To Use - From posting vacancies to Job boards to customizing your workflow, TrackerRMS Is easy to deploy and offers great ongoing and personalized support
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Reviews
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- Industry: Staffing & Recruiting
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent
Reviewed on 19/11/2021
The experience has been wonderful and it's the client service that puts it above and beyond. From...
The experience has been wonderful and it's the client service that puts it above and beyond. From working directly with [SENSITIVE CONTENT] in the beginning to [SENSITIVE CONTENT] now, we could not be happier with the support and insight.
Pros
Using tracker changed the way we ran our daily processes. It has improved efficiency and has allowed us to grow and expand our business with ease
Cons
Looking back, the integration was a bit challenging. In hingsight, we should have adapted to what Tracker had already identified in terms of process as opposed to using our outdated ways
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great Resource for Recruiters
Reviewed on 25/01/2022
Pros
The support team at Tracker is AMAZING ! I really like the training academy and weekly trainings.
Cons
The candidate search feature could be better.
- Industry: Staffing & Recruiting
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 4.0 /10
Tracked the minimum
Reviewed on 12/02/2019
It was ok, the format was not super user friendly
It was ok, the format was not super user friendly
Pros
I did like that our text software was easily linked to tracker.
Cons
Email set up was too comlicated and never worked. Searching for information was challenging. It would only come up in certain screens and it seemed like my co workers and i could never get the same search results when we tried to
- Industry: Staffing & Recruiting
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Robust Software, Great Help if needed
Reviewed on 26/01/2022
Pros
The software works well, is intuitive. By far, the best thing about Tracker has been the support when needed. There is always someone there to help or lead me through a difficult issue. They also do constant updates, adding new features, which is nice.
Cons
The problem with all ATS is the "buckets" for contacts/placements/submittals/jobs. for reporting, the "buckets" don't talk to each other well, but Tracker is working on that.
- Industry: Staffing & Recruiting
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
TrackerRMS Customer Service
Reviewed on 05/04/2018
Pros
This program is web based, which is wonderful and can be accessed at any time. All the information is there, at any given time and available. The ease and functionality of this product is very reassuring. However the best review I can give is in regards to my customer service. One of the customer rep is and has been amazing. She is attentive and reacts and replies immediately with help to any issue I have had. She genuinely cares about taking care of her customers and is exceptional at what she does. I am grateful she is my Client Manager. I have zero concern when I place a ticket or email her that I will not get a response and resolution basically immediately. She is simply wonderful.
Cons
This program does time out quite a bit and logs me out as well in the middle of working. We also cant always have exactly what we want immediately, there has to be some development involved at times for certain things.
Tracker FAQs
Below are some frequently asked questions for Tracker.Q. What type of pricing plans does Tracker offer?
Tracker offers the following pricing plans:
- Starting from: US$80.00/month
- Pricing model: Subscription
- Free Trial: Available
With Tracker, you can build a better recruitment tool for your firm with all of the features you need. Please inquire for a custom quote and demo.
Q. Who are the typical users of Tracker?
Tracker has the following typical customers:
2–10, 11–50, 51–200, 201–500
Q. What languages does Tracker support?
Tracker supports the following languages:
English
Q. Does Tracker support mobile devices?
Tracker supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Tracker integrate with?
Tracker integrates with the following applications:
Broadbean, CloudCall, Daxtra, Docusign, Gmail, Google Calendar, HubSpot CRM, Indeed, LinkedIn Recruiter, LogicMelon, Microsoft Outlook, Microsoft Teams, QuickBooks Online Advanced, RightSignature, RingCentral Engage Voice, RocketReach, TextUs, Textkernel, WhatsApp, Xero, Zapier, Zipwhip
Q. What level of support does Tracker offer?
Tracker offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
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