PayPal

What I really like about PayPal is that it is available in almost any country in the world and works with almost any existing credit card. It's also a great payment option because it has no initial upfront costs, which means that anyone can start using it right away. If, for some reason, you cannot have the money transferred to your local bank, PayPal will transfer the money to any dollar card you might have within two days. The fact that you can also embed it to your website or smartphone app is also great. You can also create a PayPal.me checkout, which will allow you to charge anyone any amount you need to charge in a quick and simple way by via a link you can share.

I think that the user interface is not the easiest to understand at all. PayPal also lacks on features when it comes to, for example, recurring billing systems (recently, they tried to improved it but the generated codes - to embed on a website - generated an error, which is something unbelievable coming from such a giant technological company), and the options to charge or personalize the icons are not the best neither.
The $5 (per transaction) and 5% commission of the total amount you are transferring are not the lowest on the market neither. This is only compensated by the fact that they are the most globally accepted payment platform in the world.
Finally, customer service doesn't exist at all and you must solve almost every problem and question by yourself. Google and forums are your only source of help. This is, probably, one of the worst things about PayPal. What happens if they freeze your money and you cannot withdraw it? No one knows.

Nothing. Unfortunately a necessity as many shoppers prefer to pay with Paypal, so sellers have to deal with it's terrible UX.

Where to start? I suppose the customer service.Paypal resolves issues using the following process- Charge you a random fee because they were unable to perform a simple request (your fault, apparently(- Direct you to an automated support bot system where you log a ticket, for no reason- Send you a generic, irrelevant response that doesn't help your problem- You call them instead: After being on hold for 3 hours, they give you a slightly different generic response and then charge you another fee

- Very easy to understand and use with a modern website interface that makes me feel secure with my money. This software has fewer bugs and glitches while presenting a modern feel.- Well structured website with easy to access invoices and client contacts.- 1% fee with a max $10 on an immediate e-transfer is generous yet expected since in Canada we have no transfer fees.

- Sometimes the website is slow to load IF I have multiple screens open. That might be a separate performance issue but this site seems to have the bug.- Difficult to navigate the website for additional features that are not on the home navigation menu.