--- description: If you're in a hunt for the best solution for your business, learn what Nextiva has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Nextiva Price, Reviews & Ratings | GetApp Singapore 2026 --- Breadcrumb: [Home](/) > [VoIP Software](/directory/107/voip/software) > [Nextiva](/software/91289/nextiva) # Nextiva Canonical: https://www.getapp.sg/software/91289/nextiva Page: 1 / 38\ Next: [Next page](https://www.getapp.sg/software/91289/nextiva?page=2) > AI-enabled solution that helps connect businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart. > > Verdict: Rated **4.6/5** by 919 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Nextiva • Unifies all customer interactions into one AI-powered platform for voice, video, chat, messaging, social media, and email. • Provides real-time customer insights and sentiment analysis to optimize customer journeys. • Includes pre-built AI capabilities like virtual assistants, bots, and knowledge bases for quick deployment. • Enables workforce optimization with tools for management, scheduling, monitoring, and collaboration. • Offers an open, future-ready architecture that integrates with other systems via APIs and eliminates downtime. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 919 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Nextiva - **Location**: Scottsdale, US - **Founded**: 2008 ## Commercial Context - **Starting Price**: US$25.00 - **Pricing model**: Per User - **Pricing Details**: Basic, Pro, and Enterprise plans are available on a monthly or annual basis. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - 360 Degree Feedback - AI Copilot - API - Access Controls/Permissions - Activity Dashboard - Agent Interface - Alerts/Escalation - Alerts/Notifications - Audio Calls - Audio/Video Recording - Auto-Dialer - Automated Attendant - Automated Routing - Automatic Call Distribution - Benchmarking - CRM - Calendar Management - Call Center Management - Call Conferencing - Call Logging ## Integrations (19 total) - Act\! - Bullhorn ATS & CRM - ConnectWise Automate - Dynamics 365 - Five9 - Google Contacts - Google Workspace - HubSpot CRM - Lotus Notes To Office 365 Migration - Microsoft Outlook - Microsoft Teams - NetSuite - Nextiva Contact Center - Oracle Sales - ServiceNow ... and 4 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support ## Category - [VoIP Software](https://www.getapp.sg/directory/107/voip/software) ## Related Categories - [VoIP Software](https://www.getapp.sg/directory/107/voip/software) - [Call Centre Software](https://www.getapp.sg/directory/275/call-center/software) - [Telephony Software](https://www.getapp.sg/directory/294/telephony/software) - [Unified Communications Software](https://www.getapp.sg/directory/599/unified-communications/software) - [Business Phone Systems](https://www.getapp.sg/directory/1099/business-phone-systems/software) ## Alternatives 1. [Ringover](https://www.getapp.sg/software/117547/ringover) — 4.7/5 (881 reviews) 2. [800.com](https://www.getapp.sg/software/2008915/800-com) — 4.7/5 (346 reviews) 3. [RingEX](https://www.getapp.sg/software/105173/ringcentral-mvp) — 4.2/5 (1205 reviews) 4. [3CX](https://www.getapp.sg/software/103409/3cx) — 4.4/5 (467 reviews) 5. [Ultatel Cloud Business Phone System](https://www.getapp.sg/software/2048111/clarity-business-phone-system) — 4.7/5 (41 reviews) ## Reviews ### "So Far So Good" — 5.0/5 > **Jonathan** | *27 November 2023* | Printing | Recommendation rating: 10.0/10 > > **Pros**: Easy setup, easy use\! Training was great\! > > **Cons**: No Cons, New to the product. So far so good\! > > So far its been an excellent experience from sales to onboarding to everyday use. ----- ### "Okay company" — 5.0/5 > **Sean** | *29 November 2024* | Accounting | Recommendation rating: 10.0/10 > > **Pros**: Was a great company and that they have a great team of professionals and the products work. > > **Cons**: That there sales reps will say one thing and then go on leave and not even document what was said and then your bill is around 3,000 for the life of your contract > > It was okay and I liked it at the beginning ----- ### "You get what you pay for." — 1.0/5 > **Michael** | *6 February 2025* | Accounting | Recommendation rating: 0.0/10 > > **Pros**: Software was cheap, you get what you pay for > > **Cons**: Horrible customer service. No one could take care of multiple things. You have to be transferred multiple times with long hold time. Took them over 3 months, couldn’t get our 10DLC done. Took our next provider 2 weeks. They had no follow up. > > Terrible. I told them to let me out of my contract, and they did. ----- ### "Great Cost Effective Option" — 4.0/5 > **Samantha** | *25 November 2024* | Transportation/Trucking/Railroad | Recommendation rating: 7.0/10 > > **Pros**: Nextiva was a cost effective way to provide phones to several employees. With the help of our IT Team, we also were able to get all our phone calls to record. > > **Cons**: Lack of training. We didn't get any training on how to use the phone system. Nextiva depends on the internet., so when internet is down, so are the phones. > > Great\! we used Nextiva for a long time, they have a great platform, I feel like with some updates, and good marketing, they could double their size. ----- ### "Best Calling Solution i used in past 14 years of my Call center business" — 5.0/5 > **Verified Reviewer** | *28 December 2023* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Its User friendly , it has computer app, phone app and also can use on voip physical phone as well > > **Cons**: I dont know anything bad yet but if i ever face i know they have my back > > Amazing is the word, its easy to use . And afgordable ----- Page: 1 / 38\ Next: [Next page](https://www.getapp.sg/software/91289/nextiva?page=2) ## Links - [View on GetApp](https://www.getapp.sg/software/91289/nextiva) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data