--- description: If you're in a hunt for the best solution for your business, learn what Nextiva has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Nextiva Price, Reviews & Ratings | GetApp Singapore 2026 --- Breadcrumb: [Home](/) > [VoIP Software](/directory/107/voip/software) > [Nextiva](/software/91289/nextiva) # Nextiva Canonical: https://www.getapp.sg/software/91289/nextiva Page: 1 / 38\ Next: [Next page](https://www.getapp.sg/software/91289/nextiva?page=2) > AI-enabled solution that helps connect businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart. > > Verdict: Rated **4.6/5** by 916 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Nextiva • Unifies all customer interactions into one AI-powered platform for voice, video, chat, messaging, social media, and email. • Provides real-time customer insights and sentiment analysis to optimize customer journeys. • Includes pre-built AI capabilities like virtual assistants, bots, and knowledge bases for quick deployment. • Enables workforce optimization with tools for management, scheduling, monitoring, and collaboration. • Offers an open, future-ready architecture that integrates with other systems via APIs and eliminates downtime. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 916 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Nextiva - **Location**: Scottsdale, US - **Founded**: 2008 ## Commercial Context - **Starting Price**: US$25.00 - **Pricing model**: Per User - **Pricing Details**: Basic, Pro, and Enterprise plans are available on a monthly or annual basis. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - 360 Degree Feedback - AI Copilot - API - Access Controls/Permissions - Activity Dashboard - Agent Interface - Alerts/Escalation - Alerts/Notifications - Audio Calls - Audio/Video Recording - Auto-Dialer - Automated Attendant - Automated Routing - Automatic Call Distribution - Benchmarking - CRM - Calendar Management - Call Center Management - Call Conferencing - Call Logging ## Integrations (19 total) - Act\! - Bullhorn ATS & CRM - ConnectWise Automate - Dynamics 365 - Five9 - Google Contacts - Google Workspace - HubSpot CRM - Lotus Notes To Office 365 Migration - Microsoft Outlook - Microsoft Teams - NetSuite - Nextiva Contact Center - Oracle Sales - ServiceNow ... and 4 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support ## Category - [VoIP Software](https://www.getapp.sg/directory/107/voip/software) ## Related Categories - [VoIP Software](https://www.getapp.sg/directory/107/voip/software) - [Call Centre Software](https://www.getapp.sg/directory/275/call-center/software) - [Telephony Software](https://www.getapp.sg/directory/294/telephony/software) - [Unified Communications Software](https://www.getapp.sg/directory/599/unified-communications/software) - [Business Phone Systems](https://www.getapp.sg/directory/1099/business-phone-systems/software) ## Alternatives 1. [VoIP.ms](https://www.getapp.sg/software/2035391/voip-ms) — 4.8/5 (698 reviews) 2. [Microsoft Teams](https://www.getapp.sg/software/105615/microsoft-teams) — 4.5/5 (11019 reviews) 3. [Wildix](https://www.getapp.sg/software/2045027/wildix) — 4.7/5 (209 reviews) 4. [Zoom Workplace](https://www.getapp.sg/software/111633/zoom) — 4.6/5 (14581 reviews) 5. [Telnyx Suite](https://www.getapp.sg/software/116979/telnyx) — 4.8/5 (195 reviews) ## Reviews ### "Travel Agency/Small Business" — 5.0/5 > **Sara** | *10 June 2024* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: My favorite features are the texting, voicemail transcription and the fact that the app doesn't log out randomly. I do like that the caller id will show me that it is a call from Nextiva so I know its a business call and not a personal call. > > **Cons**: I wish they had an option to have a separate ringtone ----- ### "Great communication tool with good customer service." — 5.0/5 > **Suzi** | *24 April 2023* | Semiconductors | Recommendation rating: 9.0/10 > > **Pros**: Nextiva's support team is available 24/7/365, including holidays and after hours. Members of the support staff are knowledgeable, helpful, and polite. The best part about getting help is that they will work with you to find a solution, rather than just handing you a set of instructions that you may or may not be able to follow. The phone system and service are reliable and available at all times. > > **Cons**: Basically nothing. Since we've been using Nextiva for years and it's served us well, I've opted to keep it for internal calls and for the advanced functionality that our business software lacks. > > On the whole, I couldn't be happier with how well Nextiva has worked out for me. In spite of the uncommon platform troubles, I have no hesitation in recommending Nextiva to businesses who are looking for a reliable method of communicating with their customers and employees ----- ### "Not good for healthcare" — 2.0/5 > **Corinne** | *22 February 2024* | Hospital & Health Care | Recommendation rating: 4.0/10 > > **Pros**: That we could attach notes to our calls. > > **Cons**: That agents cannot see the calls in queue. They only see a number > > Not a very good one. We have been making it work but are very dissatisfied. It's just not a fit for us and our practice. ----- ### "Great Product" — 5.0/5 > **Angelia** | *5 December 2023* | Government Relations | Recommendation rating: 10.0/10 > > **Pros**: Interface is very customizable in the way that I need it > > **Cons**: Some of the important features aren't as intuitive to get to. Have someone in your company go into the interface and give them a list of things to find and get fed back through that. When you build an application, it's easy to lose sight of new user experience. > > Nextiva customer support has been amazing anything I've needed anything. They've quickly be able to help and are super friendly ----- ### "Try them out\!" — 5.0/5 > **Karen** | *23 April 2024* | Law Practice | Recommendation rating: 9.0/10 > > **Pros**: Price, ease of use, access remotely with no issues. > > **Cons**: Website for administrating can be confusing to navigate at times. ----- Page: 1 / 38\ Next: [Next page](https://www.getapp.sg/software/91289/nextiva?page=2) ## Links - [View on GetApp](https://www.getapp.sg/software/91289/nextiva) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data