About Streak
Streak is the only CRM integrated entirely within your Gmail inbox, and works alongside all your other G Suite applications. It can be used to track many business processes including sales, partnerships, support, hiring, deal flow, and much more. Streak also includes a powerful set of email tools such email tracking, that lets you track when an email is opened.
Key benefits of Streak
- No more back and forth between Gmail and your CRM.
- No need to learn new software. If you know how to use Gmail, you know how to use Streak
- Never let leads fall through the cracks with reminders that appear right in your inbox
- Send mass emails (that look personalized) from Gmail.
- CRM administration is as easy as configuring a spreadsheet.
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- Industry: Oil & Energy
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
CRAM in your Gmail
Reviewed on 02/02/2018
makes my life easier
makes my life easier
Pros
Essentially, Streak is a plugin for a browser that superpowers your Gmail. To start out deploying it, just install the plugin, then start your Gmail inbox and you will find it prepared to work. It'll first ask you what you would like to observe in Gmail: traditional CRM leads and discounts, fundraising prospects, storyline leads, potential hires, email support, plus more. Any business process that revolves around email is a perfect fit.
Once you've created the first pipeline, go on and use Gmail as normal, and you will start realizing little Streak extras during your experience. You will likely notice a few email boosting features first. There's a fresh option if you are reading email messages to "snooze" an email, which goes it out of your inbox and then brings it back at the same time you set - if you are a zero inbox fan (like myself) you will love that feature. That is clearly a great way going to inbox no and ensure you get your distractions taken care of, but still be sure to start to see the email by enough time you need to answer it. Then, if you are writing emails, you will see an identical option to program when a contact will be sent--a smart way to write e-mail in advance and also have them get there on time.
Cons
No real drawbacks that I can see. If the mobile app was to be connected to Gmail and it was possible to see the email tracking that would be a nice addition.
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Everything for free
Reviewed on 13/01/2020
We were looking for email tracking. Categorising emails based on conversations. Only thing is...
We were looking for email tracking. Categorising emails based on conversations. Only thing is streak would integrate every email of the customer in a single thread. Though it is a great advantage, sometimes the feature has downsides too. We need to sit and pre edit and then send email to our customer.
Pros
It's very difficult to get any tool for free and streak does it with no strings attached. Now you can easily track emails and send attachments via streak. Best part of streak being you can integrate it with gmail and easily classify them.
The eye icon is exciting and turns green when a person has opened his or her email. I like the fact you can categoris data.
Cons
It occupies entire Gmail. UI can be a bit better.
Like I need to scroll to see how many opens have been made by clicking the eye icon.
No other cons so far.
Alternatives Considered
HunterReasons for Choosing Streak
Looked at a free crm tool to track emails and also integrate my customers emails and not just look at Gmail separately and track customer conversation and data in a different window.Switched From
FreshsalesReasons for Switching to Streak
We were only looking at free tools as we did not have a budget. Streak came as a blessing in disguise. It was suggested by another colleague.- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Support INEXISTENT
Reviewed on 12/11/2020
We are on a paid "Pro" plan and spend over 5.000USD per year for Streak. We are not talking the...
We are on a paid "Pro" plan and spend over 5.000USD per year for Streak. We are not talking the free plan - for free is a good tool (but limited to personal use and basic features).
Probably all the good reviews come from free users.
We are cloud software developers, so understand the technicalities and if we raise a question is always well described. But we NEVER get a competent answer, in the last case it took 13 days and three nonsense one-line semi-automatic reply to discover that the Streak "support" person did not even know that streak.readme.io is not just documentation to read, but is supposed to be interactive, you can test your API there, but it does not work and they don't bother. You can test this yourself, just try to use streak.readme.io...
Pros
easy to use and setup, integration with Gmail, but it' a toy
Cons
Support is completely inexistent, they do not answer AT ALL or send canned answers without any brain in them. We are on a paid Pro plan and we have been consistently experiencing this problem for one year. Going to appoint a lawyer to get our money back.
- Industry: Mining & Metals
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
An excellent CRM for multiple business management from your Gmail inbox
Reviewed on 30/05/2021
We can follow multiple businesses and operations from within Gmail, despite how challenging it...
We can follow multiple businesses and operations from within Gmail, despite how challenging it becomes to distinguish emails.
Pros
1. No need to leave your email front-end to manage your customer interactions
2. You can customize stages and pipelines in any way you want - no limitations on pipelines
3. Easy to enter meeting and call notes
4. Easy to select the case box from each email
5. Read receipts for Gmail - Extremely Useful!
Cons
1. Colour-coding to distinguish emails and stages does not work when you have many cases in the same stage/colour.
2. It becomes very slow if you are having many emails tagged
3. It does not load the pipelines quickly and it takes time to refresh
Alternatives Considered
HubSpot CRMReasons for Switching to Streak
1. Easy to use 2. Gmail open and read receipts!
- Industry: Internet
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
This CRM fits into Gmail, you dpn't have to try to fit Gmail into your CRM
Reviewed on 19/03/2018
This product has enabled me to keep all my emails and attachments related to a project in one place...
This product has enabled me to keep all my emails and attachments related to a project in one place and allows me to track the progress of a project from start to finish.
Pros
Neatly keeps all emails and attachments related to a client in one place. The Sidebar makes it easy to, at a glance get all the customized information you need when you open an email related to the client.
Cons
The cost. Inability to customize fields for contacts & companies including a photo field. Unable to nest records like an account that has several sub accounts and different contacts for each one and each one having different projects and project tasks for each etc. You cannot choose fields for just contact records, account records, opportunities, projects or tasks without having to create several pipelines for each type of record. If you do create several pipelines for each type of record you are not able to pull fields from one pipeline to have it display in another pipeline. For the price, you can get a full CRM system that can be customized for the way you work. If the price was lower I could give this product a good rating for being a simple CRM to track your emails and attachments related to a contact and track pipeline progress.
Streak FAQs
Below are some frequently asked questions for Streak.Q. What type of pricing plans does Streak offer?
Streak offers the following pricing plans:
- Starting from: US$19.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Free - for individuals looking for a simple CRM solution: $0 Solo - for single users and professionals looking for an all-purpose CRM Professional - for any sized business looking for a fully-featured CRM solution Enterprise: For any sized business looking for deep customization and data validation
Q. Who are the typical users of Streak?
Streak has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Streak support?
Streak supports the following languages:
English
Q. Does Streak support mobile devices?
Streak supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Streak integrate with?
Streak integrates with the following applications:
Calendly, Google Calendar, Google Sheets, Slack, Typeform, Zapier
Q. What level of support does Streak offer?
Streak offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat
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