isolved
About isolved
isolved is a comprehensive human capital management solution designed to modernize HR, payroll, and benefits functions. Featuring a secure, scalable, and reliable architecture, the platform integrates seamlessly across the employee lifecycle, providing a single source of truth for HR, payroll, and benefits data.
The platform's capabilities span across talent acquisition, HR and payroll management, workforce management, talent management, and compensation management. Intelligent features, such as adaptive employee experience, conversational virtual assistant, and predictive people analytics empower organizations to deliver exceptional employee experiences and implement strategic, data-driven decisions. Customers can further extend the platform's functionality through the isolved Marketplace, accessing a curated selection of third-party applications.
To support businesses with lean HR teams, isolved offers a suite of HR services, including compliance, core HR, benefits administration, retirement, and financial wellness. The platform's customer experience is further enhanced by the isolved Connect Conference, People Heroes University, and a range of educational resources.
Key benefits of isolved
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- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Payroll processing and HR data entry in one place is great
Reviewed on 04/09/2023
The ability to dial for assistance and receive prompt service is quite convenient. Nobody likes...
The ability to dial for assistance and receive prompt service is quite convenient. Nobody likes having to wait until the next payday to get paid. Therefore, an immediate response is useful when adjustments and additions need to be made.
Pros
We like that all of our human resource and payroll data can be entered into a single system. For us, technologically speaking, it was a quantum leap into the future. We also appreciate how safe and accessible it is from any location.
Cons
On occasion, it can be difficult to get your message across. For instance, they want to charge us to make a bespoke report because a system report was updated without our knowledge and is no longer suitable for our purposes.
Response from isolved
Thank you for taking the time to leave this review of isolved. We are happy to hear isolved has been a great resource for your business!
- Industry: Human Resources
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Time Tracking in iSolved
Reviewed on 27/08/2024
Overall, I find the isolved HRIS easy to use and appreciate that they are always looking for ways...
Overall, I find the isolved HRIS easy to use and appreciate that they are always looking for ways they can improve the platform. This system was a major upgrade from the system my company was using previously.
Pros
I have been working out of isolved for a couple of years and find it to be a very intuitive system.
Cons
As with any HRIS, there are sometimes glitches that cause issues with time cards, but the isolved team is always quick to address and resolve the problem.
Response from isolved
We are thrilled to hear how much you love using isolved HRIS! We appreciate your feedback about the time cards, and we will work diligently to address any glitches to ensure a smoother experience for you. If you encounter any further issues or have additional feedback, please don't hesitate to reach out. We are here to support you every step of the way. Thank you for choosing isolved!
- Industry: Financial Services
- Company size: 11–50 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Some good, some bad
Reviewed on 13/02/2025
Overall, it's been okay. We're keeping University and getting rid of the People Cloud version.
Overall, it's been okay. We're keeping University and getting rid of the People Cloud version.
Pros
I like iSolved University the most. We needed a place to host all of our employee training videos and I think this is a good platform for that. There are multiple pathways you can create for each position and it makes onboarding much easier.
Cons
The vacation tracking side of things is very clunky and cumbersome. The entire "People Cloud" side of things is overly complex. Perhaps this is just not a good solution for small businesses like ours, but I tend to think improvements can be made to make this more user friendly.
Response from isolved
We're sorry to hear about your experience and appreciate your feedback. Please know that at isolved, we're continuously working to improve our app. We recommend ensuring both your application and device are up to date. To address your specific concerns, we encourage you to contact your manager or HR department for a detailed review of your application with our support teams.
- Industry: Government Administration
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
isolved review
Reviewed on 02/12/2024
It has been very efficient and user friendly for staff to see pay history.
It has been very efficient and user friendly for staff to see pay history.
Pros
I like that it is easy to review employees time clocks for payroll processing.
Cons
It was a little difficult to set up each employee.
Response from isolved
Hello Brittany,
Thank you for taking the time to share your feedback! We're glad to hear that you find it easy to review employees' time clocks for payroll processing. Making these processes smooth and straightforward is very important to us.
- Industry: Food Production
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Isolved Review
Reviewed on 22/07/2024
Excellent. I can see how being on the implementation side of the system enables an administrator to...
Excellent. I can see how being on the implementation side of the system enables an administrator to learn much more of what the system can do for a company than being a user or individual that was not part of an implementation side. Being on both ends I know if I did not have the prior implementation experience, I would not have known how to further improve the system for the current company I am in or know where there are issues that need to be fixed or improved. Without that prior knowledge I would not have been able to see how vast and amazing isolved can truly be for a company and would have thought it was limited to what was shown through the trainings. Often, I speak with isolved reps and am able to tell them of things I know the system can do to have implemented and current isolved reps are not even aware of that (a bit surprising but I guess it is because I was exposed to more information than the day-to-day reps have when I worked with together with isolved and Insperity). Nevertheless, I love isolved.
Pros
1. Customer Service
2. Vast amount of data to work with
3. One place for all your needs
4. Integration with many third parties (recruiting, preboarding, onboarding, background checks, performance management, payroll, time and attendance, compensation management, OSHA reports, personality tests, the list is endless).
Cons
Benchmarking is only using data from current clients. Does not use 25th, 50th, 75th, 90th and so forth benchmarking. It is limited and not a full compensation management tool.
Reps pick and choose what access to give admins even when an admin requests certain options. It is not consistent. Admins should have ability to have access to anything as long as they are properly trained on it.
Reasons for Choosing isolved
Previous company due to wanting a better platform with an HCM and Payroll that was better for the future of the company. Current company, previous payroll company merged with isolved.Switched From
WinTeamReasons for Switching to isolved
1. Ability to do more with the platform. 2. Customer Service 3. Potential to have the system continue to grow. 4. Isolved listens to customer needs and makes updates accordingly. 5. Isolved has a great relationship with Insperity.isolved FAQs
Below are some frequently asked questions for isolved.Q. What type of pricing plans does isolved offer?
isolved offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Not Available
Please contact isolved for pricing details.
Q. Who are the typical users of isolved?
isolved has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does isolved support?
isolved supports the following languages:
English
Q. Does isolved support mobile devices?
isolved supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does isolved integrate with?
isolved integrates with the following applications:
321Forms, AMI, AbsenceSoft, Acadia, Apploi, Arrowhead, Attendance Enterprise, Attendance on Demand, CIC Plus, CareerPlug, Celayix, DailyPay, Ease, Efficient Hire, Employee Navigator, EverythingBenefits, FinFit, Human Interest, IDShield, Instant Pay, MedBridge, NoahFace, OnShift, OrgChart, QuickBooks Online, Rain, Relias, SaveDay, Skillsoft, Speakap, SynergySuite, Tabulera, Tapcheck, Timeco, Transaction Pro, TurboTax Business, Vestwell, WellSky Personal Care, Workable, ZayZoon
Q. What level of support does isolved offer?
isolved offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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