
About isolved
isolved is an employee experience leader, providing intuitive, people-first HCM technology. Our solutions are delivered directly or through our HRO partner network to more than five million employees and 145,000 employers across all 50 States — who use them every day to boost performance, increase productivity, and accelerate results while reducing risk. Our HCM platform, isolved People Cloud, intelligently connects and manages the employee journey across talent acquisition, HR & payroll, benefits, workforce management and talent management functions. No matter the industry, we help high-growth organizations employ, enable and empower their workforce by transforming employee experience for a better today and a better tomorrow.
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to isolved
Key benefits of isolved
With isolved you can improve productivity, find, retain and develop top talent, and reward innovation and success as you scale your organization. We're transforming HCM for a better today and a better tomorrow. isolved People Cloud is the employee experience platform for the future of work. Comprehensive, scalable and adaptive HCM solution that enables a positive employee experience, while delivering strategic workforce engagement, collaboration and compliance. Accelerate Results with Intelligently-Connected HCM Solution - Eliminate errors, redundancies and inefficiencies with an intelligently connected platform that automates broad and deep to deliver a “single source of truth” and accelerate results—no compromise. Increase Productivity with an Employee Experience By Design - Enable your people to achieve their goals through a transformational employee experience that fosters a collaborative and purposeful culture, increases productivity, and leads to sustained and profitable growth. Boost Performance by Engaging the Workforce of the Future - Training and compliance are just the start. Empower your employees to grow and hone their skills, with feedback and communication that keeps them informed—increasing satisfaction and boosting performance throughout their career journey. Reduce Risk with Regional, Relevant & Responsive Service - Having a stable partner means you’re always in safe hands — with timely, comprehensive support, backed by local, knowledgeable service when you need it—we’re working to ensure your peace of mind.
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
United States
Supported Languages
English
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to isolved
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Features
Total features of isolved: 147
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Reviews
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- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Great software and support for benefits and hr
Reviewed on 23/05/2020
Great option if you are looking for a software focused on HR and benefits without payroll.
Great option if you are looking for a software focused on HR and benefits without payroll.
Pros
Easy to use software if you are comfortable with benefits and hr admin. Easy layout and without unnecessary frills.
Cons
I can't say there is anything negative about this software, perhaps it's not the cheapest ever, but that's best it's uncomplicated and thorough.
Alternatives Considered
ADP Workforce NowReasons for Switching to isolved
Better quality, less complicated, software is modern and continuously improves.- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
iSolved Cares!
Reviewed on 29/09/2022
I love iSolved and my customer service team. I am the only HR and payroll person for 130 employees...
I love iSolved and my customer service team. I am the only HR and payroll person for 130 employees and I could not survive without them!
Pros
iSolved customer service is excellent and attentive. They are alwasy moving forward to stay ahead of trends and needs. They listen to their customers and they respond in a timely manner. The software is easy to use even across multiple EINS.
Cons
If I have to come up with something, I'd say, I'd like to see them to enhance the storage and organization capabilities of the library in Share and Perform more like a true intranet,.
Reasons for Choosing isolved
Cost, better custom reporting, and ease of use.Switched From
NamelyReasons for Switching to isolved
Overall better product for the cost.- Industry: Legal Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
There's good, there's bad, and there's ugly
Reviewed on 22/08/2019
I also want to point out that when comparing vendors, be sure to inquire if you are charged for...
I also want to point out that when comparing vendors, be sure to inquire if you are charged for every employee or just those participating in FSA. It recently came to light that we are being charged a per head fee for every employee, regardless of whether they participate in FSA or not. I have to look into this further, but I don't think this was true when we were with ADP.
Pros
As an end-user employee and as an admin of this product, I find it to be robust in its feature set and easy to navigate. The GUI is fairly clean. In fact, I like the PRODUCT so much that I previously wrote many glowing reviews; alas, things have changed on the customer service end.
Cons
We started using iSolved January 2016 and everything was AMAZING until shortly after Infinisource spun off iSolved as its own company. Sadly, since then, we have had numerous tax issues. More importantly, when you report an issue to the tax department, it takes eons to hear back from them. In fact, I have had to repeatedly pester them to get any sort of response. I want to be clear that the general (non-tax) Customer Service is fairly good, it is only the tax customer service that is a major fail. It is because the tax issues are so frequent and take up far too much of my time, that I have been left with no choice but to go back to bid Q1 2020.
Reasons for Choosing isolved
ADP as a company was too big to efficiently navigate. It seemed that for every simple question we had we got transferred multiple times before we could get an answer. Cost was another factor that sent us to bid.Switched From
ADP Workforce NowReasons for Switching to isolved
Robust software at a very good cost at the time.- Industry: Entertainment
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
First time experience
Reviewed on 26/09/2019
It was a rough start as we are brand new to ISolved. I think that the transition could've been...
It was a rough start as we are brand new to ISolved. I think that the transition could've been done a bit better and eased new clients into it rather than abruptly. I think the customer service side needs more work, as well as the follow-up time.
Pros
I like that the platforms are easier to navigate through. I like that you have several options as far as time and payroll go.
Cons
I do not like the interface for the mobile view. I think updates should be done more frequently or covering more of the major issues as we are in a society of mobile devices and needing easy access to change/update information.
Alternatives Considered
ADP Workforce NowReasons for Choosing isolved
We made the switch from ADP ezlabormanager because we wanted everything on one platform. We did not have much choice to switch to ISolved as Sage was bought out by them.Reasons for Switching to isolved
We didn't choose iSolved by choice, we were transitioned in because iSolved bought out our previous payroll company. We thought that it would be better than the company we were with based on the demos, but had an extremely rough start and second guessing that decision. I think that maybe it will get better and if not we will have to go separate paths. I'm learning a lot but will need more help to figure out what I want to do.- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great Product for the Money!
Reviewed on 25/09/2019
We are utilizing the complete iSolved HRIS modules with the exception of MOJO. Payroll, Benefits,...
We are utilizing the complete iSolved HRIS modules with the exception of MOJO. Payroll, Benefits, Time, iHire, LMS, COBRA, 401K file feed.
Pros
I like that it is user friendly, and that iSolved continues to upgrade their features because they are listening to their customers requests. Administratively, I have found this system to be much easier to use than previous HRIS systems. The implementation team was great!
Cons
That salaried employees cannot use the absence function because it is tied to payroll. For our company, our salaried employees need to be able to change approved time off after payroll has been run, which unfortunately locks down that time frame, so we are forced to use our old HRIS system to track salaried emloyee PTO. Also, there is no one single place that has transparency for employees to see all of their time off accruals and transactions. Also, does not do payroll in Canada.
isolved FAQs
Below are some frequently asked questions for isolved.Q. What type of pricing plans does isolved offer?
isolved offers the following pricing plans:
- Free Trial: Not Available
Contact iSolved for pricing details.
Q. Who are the typical users of isolved?
isolved has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does isolved support?
isolved supports the following languages:
English
Q. Does isolved support mobile devices?
isolved supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does isolved integrate with?
isolved integrates with the following applications:
321Forms, Attendance Enterprise, CIC Plus, CareerPlug, Efficient Hire, Employee Navigator, EverythingBenefits, NCR Aloha, OnShift, POSitouch, TurboTax Business, WellSky Personal Care, ZayZoon
Q. What level of support does isolved offer?
isolved offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Related categories
See all software categories found for isolved.
- Benefits Administration Software
- Human Resources Software
- Payroll Software
- Time Clock Software
- Workforce Management Software
- Time Tracking Software
- Employee Recognition Software
- Time and Expense Software
- Attendance Tracking Software
- Talent Management Software
- Employee Engagement Software
- Pre-employment Testing Software