About NetSuite

NetSuite is the world's leading cloud ERP solution. Made to scale with your business as it grows and transforms, NetSuite helps you automate operations, efficiently streamline mission-critical processes, decrease IT costs and complexity, and improve real-time visibility and control with built-in business intelligence across your company-- all on one, unified platform.

Trusted by more than 22,000 customers across 200+ countries, NetSuite offers a modern, scalable solution to run all key back-office operations in the cloud. From comprehensive financial management capabilities, including sophisticated revenue management and billing solutions, to inventory, supply chain, eCommerce, and beyond, NetSuite empowers businesses of all sizes, across all industries to unleash innovation and growth.

Pricing starting from:

US$499.00/month

  • Free Trial
  • Subscription
View Pricing Plans

Key benefits of NetSuite

- Streamline mission critical business processes and free up the time and resources needed to accelerate growth, drive innovation, and remain competitive.
- Access real-time insights into key business performance indicators for a unified view of the organization and a single version of truth-- anywhere and any time.
- Built-in flexibility to scale up or down, spin off, and adopt new business models quickly and easily as your business grows.
- Improved business performance with real-time metrics and role-based dashboards.
- Accelerate your financial close while maintaining compliance with applicable accounting standards.
- Natively integrate our core business system with your customer-facing commerce system for a customizable, customer-specific, pixel perfect experience.

Devices

Business size

S M L

Markets

United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico

Supported Languages

Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch and 15 others, English, French, German, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish

Pricing starting from:

US$499.00/month

  • Free Trial
  • Subscription
View Pricing Plans

Images

Role-based KPIs and Dashboards: CFO
Access your business from anywhere, at any time
Role-based KPIs and Dashboards: Controller
Optimized for mobile viewing
Role-based KPIs and Dashboards: Inventory Manager
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NetSuite video
NetSuite screenshot: Role-based KPIs and Dashboards: CFO NetSuite screenshot: Access your business from anywhere, at any time NetSuite screenshot: Role-based KPIs and Dashboards: Controller NetSuite screenshot: Optimized for mobile viewing NetSuite screenshot: Role-based KPIs and Dashboards: Inventory Manager

Features

Total features of NetSuite: 65

  • API
  • Accounting Management
  • Activity Dashboard
  • Approval Process Control
  • Asset Lifecycle Management
  • Audit Trail
  • Automated Scheduling
  • Barcode Scanning
  • Billing & Invoicing
  • Business Intelligence
  • CRM Integration
  • Capacity Management
  • Cash Flow Management
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Contract Management
  • Currency Conversion
  • Data Import/Export
  • Demand Planning
  • Distribution Management
  • ERP Integration
  • Electronic Payments
  • Employee Self Service
  • Financial Analysis
  • Financial Management
  • Fixed Asset Management
  • Fraud Detection
  • General Ledger
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Issue Tracking
  • Microsoft Outlook Integration
  • Multi-Company
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Order Management
  • Order Processing
  • Payroll Integration
  • Payroll Management
  • Planning Tools
  • Procurement Management
  • Product Data Management
  • Promotions Management
  • Quality Assurance
  • Quote Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Updates
  • Receipt Management
  • Returns Management
  • Revenue Recognition
  • Role-Based Permissions
  • Sales Forecasting
  • Sales Tax Management
  • Shipping Management
  • Supply Chain Planning
  • Vacation Tracking
  • Warehouse Management
  • Work Order Management
  • Workflow Management
  • eCommerce Management

Alternatives

e-Procure

0
#1 Alternative to NetSuite
e-Procure is completely free Blockchain B2B Platform offering an integrated cloud based Procurement and B2B sales...

EZOfficeInventory

4.6
#2 Alternative to NetSuite
Track and manage check-outs, locations and maintenance schedules of your assets with our cloud based asset management...

QuickBooks Commerce

4.3
#3 Alternative to NetSuite
QuickBooks Commerce (formerly TradeGecko) is powerful cloud-based inventory and order management software for growing...

Unleashed Software

4.5
#4 Alternative to NetSuite
Unleashed is a web-based system designed for businesses to manage their stock levels and inventory.

Reviews

Overall rating

4.1 /5
(731)
Value for Money
3.7/5
Features
4.1/5
Ease of Use
3.8/5
Customer Support
3.6/5

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Showing 5 reviews of 731
Alvaro I.
Overall rating
  • Industry: Internet
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great ERP

Reviewed on 13/07/2018

Help us at a time we were growing the company, so right now we are more efficient and have real...

Help us at a time we were growing the company, so right now we are more efficient and have real time data because of Netsuite.

Pros

- Very Robust and Fully customizable
- Have an API and so connect with third party and other tools you use internally can be definitely doable.
- Multiple currencies, locations and internationalization help you when you have to access in different subsidiaries
- Have great tools for making reports
The support have been great the last 2 or 3 times I used it.

Cons

- Sometimes tends to be slow, It seems like that was a problem with the implementation but in general it feel slow.
- The UI looks old, but does what you need.
- The documentation is really heavy and sometimes is hard to find things there.

Mark W.
Overall rating
  • Industry: Renewables & Environment
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

NetSuite Review

Reviewed on 14/10/2020

NetSuite has served as well as a full-feature ERP system. We can manage many aspects of our...

NetSuite has served as well as a full-feature ERP system. We can manage many aspects of our business all in one system including managing projects, recording timesheets, order-to-cash, procure-to-pay, internal case support, CRM, and more.

I feel that NetSuite is much easier to learn and more intuitive than other systems, but it still requires time to set the system up for a company's individual needs. NetSuite is set up for wide-ranging customizations, but in many cases these customizations are necessary to get the full benefit of the program. Our time investments in NetSuite have paid off, but the program definitely requires a lot of love to adapt to the changing needs of the business.

Pros

I really like the user-friendly appearance of NetSuite, especially compared to other older systems. I think the appearance makes NetSuite inviting and accessible. In general, the program is easy to learn, and NetSuite does multiple updates every year to add to the features.

Cons

There are times where it feels like features are inexplicably absent from NetSuite. Users have the ability to submit enhancement requests, but it can take years before these are implemented. Additionally, tech support can be hit and miss on providing effective solutions to problems.

Diem R.
Overall rating
  • Industry: Accounting
  • Company size: 201-500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

The software is easy to use

Reviewed on 10/02/2021

Excellent for using daily and managing transactions

Excellent for using daily and managing transactions

Pros

It links all the Purchase Orders automatically to other applications. The tool bar is easy to use and very well organized.

Cons

I like everything about this software except the price is a little more expensive compare to similar accounting softwares

Kalid L.
Overall rating
  • Industry: Consumer Electronics
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Biggest SCAM!!!

Reviewed on 20/07/2020

Netsuite is very heavy on misleading sales. The sales rep will lie and tell you that they will help...

Netsuite is very heavy on misleading sales. The sales rep will lie and tell you that they will help you accomplish what you need but all are empty promises. They referred us to a 3rd party to add serialized inventory feature and our on-boarding team was behind and when their 6-8 week period approached, they left us with an undiminished product and we had to figure everything out on our own. My recommendation is to not trust the sales or implementation team. If they tell you something verbally, make sure they follow up with an email and make them sign documents. They will lie and they will trick you and mislead you. One of the most unprofessional teams I have every worked with. You will find yourself paying for add-ons constantly and there is absolutely no transparency. Whenever I contacted our account manager to present a problem or concern, she tried to sell me another module. Why can't you fix our current issue before you try to make me pay for something else. Please do your research before you find yourself stuck in a contract with a bunch of misleading employees that won't even respond to your email or try to address your concerns. I have escalated the problem to upper management and they failed to provide us with any solutions. I highly recommend you find another company that is more transparent and easy to work with. Netsuite is extremely commercialized and there is no personal customer experience whatsoever. I give Netsuite 1-2 out of 10

Pros

Our former software provided us with more features and allowed for easier/zero to little cost customization.

Cons

The smallest customiation requires an expert and with that comes an expense. Netsuite has been the second largest expense our company has after payroll. The sales team was very misleading and they tricked us when we purchased the software. We presented our former software and their response was always "Netsuite can do that." We later came to find out that yes Netsuite can do it but it comes with an associated cost. Also, the difficulty of reaching customer support is very frustrating. We were talked into purchasing premium support which is as useless as regular support. You still have to wait. You have to submit a case and wait for someone to email you back and fourth about the issue to then tell you they can't help you and you have to pay a 3rd party to accomplish what you need. Netsuite has been the biggest disappointment for our staff and company.

Jon F.
Overall rating
  • Industry: Wholesale
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Value Cloudbased ERP - Best cloud solution on the market

Reviewed on 11/12/2020

Great experience overall. Time to implement took 6 months, but could have completed in 4. We...

Great experience overall. Time to implement took 6 months, but could have completed in 4. We waited longer to get system configured to meet more of our needs. Have maintained our subscription since 2013 and really like the ease of configuration and always being on the latest version and can take advantage of improvements without added cost for the most part. The business intelligence and reporting is excellent and it is easy to expand the use of the software and add new companies as business grows.

Pros

True cloud based subscription ERP solution, have not had to hire any IT staff, robust business intelligence, highly configurable to meet business needs, always on the latest version at no additional cost, extensive partner network, easy to expand as business grows, multi-company, multi-currency, good CRM capabilities and very reasonable price for what you get (less than cost of one good IT person).

Cons

Not crazy about NetSuite support cost/value. They offer good support, but their costs are much higher than their partners. We shifted our support to their partner network for scripting and reporting needs after a few years. Also, their pricing can be a bit of a challenge, but is reasonable. They eventually want to get everyone to pay their retail subscription price, however, they deeply discount it initially as many companies can't take advantage of or use all that is available to them in their base ERP offering and the more functionality you commit to the deeper the discount, however, they reduce the discount each year to eventually get to retail. Kind of makes sense, because as you expand your use of their software they eventually want you to pay for the full use, but will start out with deep discounts.

Showing 5 reviews of 731 Read all reviews

NetSuite FAQs

Below are some frequently asked questions for NetSuite.

NetSuite offers the following pricing plans:

  • Starting from: US$499.00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

Pricing available on request.

NetSuite offers the following features:

  • API
  • Accepts payments through online self-checkout
  • Accounting management
  • Accounting, ERP
  • Accounts payable
  • Accounts receivable
  • Activity dashboard
  • Analytics & dashboards
  • Approval process control
  • Asset lifecycle management
  • Audit trail
  • Automated scheduling
  • Barcode scanning
  • Billing & invoicing
  • Business intelligence
  • CRM integration
  • Capacity monitoring
  • Cash flow statement
  • Cash management
  • Collaboration tools
  • Communication management
  • Complete global tax and compliance management
  • Compliance management
  • Configurable workflow
  • Contract management
  • Currency conversion
  • Customer service integration
  • Data import/export
  • Demand management
  • Demand planning
  • Distribution management
  • ERP integration
  • Electronic payments
  • Employee self service
  • End-to-end lifecycle management
  • Financial analysis
  • Financial management
  • Fixed asset management
  • Fixed assets management
  • Fraud detection
  • Fraud prevention
  • General Ledger
  • Generate statements and disclosures
  • Global currency and exchange rates
  • Integration with Microsoft Office & Outlook
  • Inventory management
  • Inventory tracking
  • Invoice management
  • Issue tracking
  • Marketing
  • Microsoft Office integration
  • Microsoft Outlook integration
  • Mobile Access
  • Multi-company
  • Multi-currency
  • Multi-language
  • Multi-location
  • Order management
  • Order processing
  • Payroll integration
  • Payroll management
  • Planning tools
  • Procurement management
  • Product data management
  • Promotions management
  • Quality assurance
  • Quote management
  • Quoting
  • Real time analytics
  • Real time data
  • Real time updates
  • Receipt management
  • Returns management
  • Revenue recognition
  • Role-based permissions
  • Role-based security
  • Sales forecasting
  • Sales order management
  • Sales tax management
  • Shipping management
  • Supply chain planning
  • Tax management
  • Vacation tracking
  • Warehouse management
  • Work order management
  • Workflow engine
  • Workflow management
  • eCommerce management

NetSuite has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

NetSuite supports the following languages:

Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, French, German, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish

NetSuite supports the following devices:

Android, iPhone, iPad

NetSuite integrates with the following applications:

BambooHR, Bill.com, Changepoint PPM, EasyEvent, InterWeave Smart Solutions, M-Files, SnapLogic, TriNet Expense, Yonyx, Zuora

NetSuite offers the following support options:

Knowledge Base, Online Support, Phone Support, Video Tutorials, FAQs, Forum

Related categories

See all software categories found for NetSuite.