About NetSuite

NetSuite is an all-in-one cloud business management solution that helps more than 34,000 organizations operate more effectively by automating core processes and providing real-time visibility into operational and financial performance. With a single, integrated suite of applications for managing accounting, order processing, inventory management, production, supply chain and warehouse operations, NetSuite gives companies clear visibility of their information and control of their business.

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Key benefits of NetSuite

Work more effectively by automating core processes and getting real-time insights into operational and financial performance.

- Automate Financial Processes. Improve financial operations, efficiency and productivity.

- Gain Inventory Visibility. Monitor inventory levels, minimise carrying costs and deliver orders on time.

- Supply Chain Optimisation. Control the flow of goods across the value chain, from suppliers to the customer.

- Flawless Order Management. Streamline order management and procurement processes.

- Increase Warehouse Efficiency. Optimise the put-away process and reduce picking errors.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Australia, Belgium, Brazil, Canada, China and 22 others

Supported Languages

Chinese, Czech, Danish, Dutch, English and 14 others

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Images

NetSuite Software - Access your business from anywhere, at any time
NetSuite Software - Optimized for mobile viewing
NetSuite Software - Get one view into the most critical business processes.
NetSuite Software - Chart of Accounts
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NetSuite video
NetSuite Software - Access your business from anywhere, at any time
NetSuite Software - Optimized for mobile viewing
NetSuite Software - Get one view into the most critical business processes.
NetSuite Software - Chart of Accounts

Features

Total features of NetSuite: 322

  • "What If" Scenarios
  • 1099 Preparation
  • 3PL Management
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Account Reconciliation
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Query
  • Ad hoc Reporting
  • Agile Methodologies
  • Aging Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Asset Lifecycle Management
  • Audit Management
  • Audit Trail
  • Automated Scheduling
  • Automatic Billing
  • BOM Creation
  • Backorder Management
  • Bank Reconciliation
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Benchmarking
  • Billing & Invoicing
  • Bills of Material
  • Budget Management
  • Budgeting/Forecasting
  • Built-in Accounting
  • CPA Firms
  • CRM
  • Calendar/Reminder System
  • Campaign Management
  • Capacity Management
  • Capacity Planning
  • Cash Flow Management
  • Cash Management
  • Cataloging/Categorization
  • Channel Management
  • Chart of Accounts
  • Check Processing
  • Check Writing
  • Check-in/Check-out
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Commission Management
  • Committee Management
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Consolidation/Roll-Up
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Core Accounting
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Credit Card Processing
  • Cross Docking
  • Currency Management
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Statements
  • Customizable Fields
  • Customizable Reports
  • Customizable Rules
  • Customizable Templates
  • Cycle Count
  • Dashboard
  • Dashboard Creation
  • Data Extraction
  • Data Import/Export
  • Data Management
  • Data Security
  • Data Visualization
  • Delivery Management
  • Demand Forecasting
  • Discount Management
  • Distribution Management
  • Document Management
  • Document Storage
  • Donation Tracking
  • Donor Management
  • Drag & Drop
  • Dues Management
  • Duplicate Payment Alert
  • EDI
  • ERP
  • Electronic Funds Transfer
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Employee Management
  • Enterprise Asset Management
  • Event Management
  • Expense Claims
  • Expense Management
  • Expense Tracking
  • File Sharing
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • For Accountants
  • For B2B
  • For Government
  • For Hospitality Industry
  • For Insurance Industry
  • For Nonprofits
  • For Real Estate
  • For Restaurants
  • For Retail
  • For Small Businesses
  • Forecasting
  • Fraud Detection
  • Fund Accounting
  • Fundraising Management
  • Gantt/Timeline View
  • General Ledger
  • Grant Management
  • HR Management
  • Idea Management
  • Import/Export Management
  • Income & Balance Sheet
  • Integrated Business Operations
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Investment Management
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Issue Management
  • Item Management
  • Kanban Board
  • Key Performance Indicators
  • Kitting
  • Labeling
  • Lead Management
  • Lead Qualification
  • Loyalty Program
  • MES
  • Mail Order
  • Maintenance Management
  • Manufacturing Inventory Management
  • Marketing Automation
  • Material Requirements Planning
  • Materials Management
  • Member Database
  • Membership Management
  • Merchandise Management
  • Milestone Tracking
  • Mobile Access
  • Mobile App
  • Mobile Commerce
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Company
  • Multi-Currency
  • Multi-Department/Project
  • Multi-Location
  • Multi-Store
  • Multiple Projects
  • Nonprofits
  • Onboarding
  • Online Invoicing
  • Online Payments
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Overpayment Processing
  • PO Reconciliation
  • Partial Payments
  • Payment Collection
  • Payment Processing
  • Payroll Management
  • Percent-Complete Tracking
  • Performance Metrics
  • Pipeline Management
  • Planning Tools
  • Point of Sale (POS)
  • Portfolio Management
  • Predictive Analytics
  • Prioritization
  • Procurement Management
  • Product Configurator
  • Product Data Management
  • Product Identification
  • Product Management
  • Production Management
  • Production Scheduling
  • Profit/Loss Statement
  • Profitability Analysis
  • Progress Tracking
  • Project Accounting
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Promotions Management
  • Proposal Generation
  • Publishing/Sharing
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Assurance
  • Quality Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real Time Synchronization
  • Real Time Updates
  • Receipt Management
  • Receivables Ledger
  • Receiving/Putaway Management
  • Recurring Orders
  • Recurring Payments
  • Recurring/Subscription Billing
  • Referral Tracking
  • Reminders
  • Remote Access/Control
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requisition Management
  • Resource Allocation & Planning
  • Resource Management
  • Resource Request
  • Resource Scheduling
  • Retail Inventory Management
  • Returns Management
  • Revenue Recognition
  • Reviews Management
  • Risk Analysis
  • Risk Management
  • SEO Management
  • SKU/UPC Codes
  • Safety Management
  • Sales & Operations Planning
  • Sales Activity Management
  • Sales Forecasting
  • Sales Orders
  • Sales Pipeline Management
  • Sales Reports
  • Sales Tax Management
  • Scenario Planning
  • Scheduling
  • Scorecards
  • Search/Filter
  • Segmentation
  • Self Service Data Preparation
  • Self Service Portal
  • Self-Service Reporting
  • Serial Number Tracking
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Skills Tracking
  • Social Media Integration
  • Sourcing Management
  • Special Order Management
  • Spend Management
  • Status Tracking
  • Stock Management
  • Strategic Planning
  • Supplier Management
  • Supply Chain Management
  • Task Management
  • Task Scheduling
  • Tax Management
  • Templates
  • Territory Management
  • Testing/QA Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Timesheet Management
  • Traceability
  • Traditional Methodologies
  • Training Management
  • Transaction History
  • Transaction Management
  • Transportation Management
  • Trend/Problem Indicators
  • Utilization Reporting
  • Vendor Managed Inventory
  • Vendor Management
  • Vendor Master Data Management
  • Vendor Payment
  • Version Control
  • Visual Analytics
  • Volunteer Management
  • Warehouse Management
  • Website Management
  • Work Order Management
  • Workflow Management
  • eCommerce Management

Alternatives

Shopify

4.5
#1 Alternative to NetSuite
Shopify is a commerce platform that allows anyone to easily sell online, at a retail location, and everywhere in between

BigCommerce

4.4
#2 Alternative to NetSuite
Bigcommerce is an all-in-one SaaS ecommerce platform for growing and established online businesses that want a powerful...

ShipperHQ

4.8
#3 Alternative to NetSuite
ShipperHQ helps ecommerce merchants take control of their shipping strategy at checkout. With our tools, you can easily...

Volusion

3.8
#4 Alternative to NetSuite
Volusion is an all-in-one eCommerce solution for small businesses. It offers everything a business needs to build,...

Reviews

Overall rating

4.1 /5
(1,308)
Value for Money
3.8/5
Features
4.1/5
Ease of Use
3.8/5
Customer Support
3.7/5

Already have NetSuite?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 1,308
Alfredo
Overall rating
  • Industry: Telecommunications
  • Company size: 201–500 Employees
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Accurate Budget Projects

Reviewed on 09/11/2015

Thinking about business, data and time, all are gold to take decisions, to know what is business...

Thinking about business, data and time, all are gold to take decisions, to know what is business and what’s not, NetSuite CRM let you to capture all the data inside their modules, to see the real cost of the business to develop and the budget necessary to launch each project, once you know this you can have the decisions on your hands, or real approximately cost, Netsuite CRM can integrate all real ongoing operations, within several departments (Sales Force, Inventory and Supply departments, Infrastructure ). With this tool you could have the accurate information of work needed on to start something, the integration of all the departments of the company inside this tool could make you run faster through your daily operation. All departments have their place in this party, all departments are important to make your business grow. With this you just have to worry about the process, to make this happen.

Pros

The integration with several departments is very efficient, when you are handling projects inside a projectized enterprise, you need to integrate several departments with many people involved, with this tool, you can organize the work, to fill in each part the parth whom it concern to each one of the team.

In our case (operations department), we use the Location cost Module, and it is a very efficient module for us, we capture all the data collected on our site survey, and the module tell us, the cost, and all the infrastructure needed to build the project, and if something are missing in our stock, logistics and materials can be awarded of the material needed to buy, all by the same system; After this step, all the information is delivered to Sales Force to make the negotiation, and then make the things happens.

Cons

Sometimes, you have to take your time to into the needs of the projects to have the accurate information that you need. Sometimes, this process could be annoying, but it's worth it, you will save so much time and headache pills after all of this. And remember this system is very flexible.
Sometimes another cons for this tool is the speed, it runs slow, even when you have a high speed internet connection, so don´t be anxious or desperate when you are working on this tool.

Jamal
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

NetSuite is one of the best ERP stystems for project management

Reviewed on 16/05/2023

Overall, NetSuite offers comprehensive project management functionality, real-time visibility,...

Overall, NetSuite offers comprehensive project management functionality, real-time visibility, resource optimization, collaboration tools, integration with other modules, customization options, reporting and analytics, and mobile accessibility. These features contribute to efficient project execution, improved communication, and better project outcomes for businesses.

Pros

NetSuite provides a wide range of tools and features to effectively manage projects, including project planning, task management, resource allocation, and time tracking. It offers a centralized platform for project collaboration and execution. NetSuite accessible through mobile devices, enabling project managers and team members to stay connected and manage projects on the go.

Cons

NetSuite can be complex and may have a steep learning curve, especially for users who are new to the software or project management concepts. Training and onboarding may be required to fully utilize its capabilities.

Response from Oracle

Thanks for taking the time to leave a review, Jamal! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Verified Reviewer
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Small Retail and Internet Businesses Beware

Reviewed on 28/09/2022

On paper things looked good. Two years down the road and I am running the company by gut instinct...

On paper things looked good. Two years down the road and I am running the company by gut instinct and need to overview every order to make certain it is covered. Inventory is a mess. Projections are not available. And COGS are often zero. ACS is a ripoff- most jobs were not completed within a quarter- and we still have hours remaining. Job not done? Too bad. Use ACS for install only and then bite the bullet after the first year. Their hourly charges are ridiculous. I am uncertain if Netsuite even remotely cares about small accounts- this is an 80K program. And it is costing us approx 200K yearly including lost revenue due to inventory, additional staff, and lost productivity. Language has been an issue. Even our quote from netsuite for renewal has needed careful overview. Finally we were instructed by netsuite to hire an outside party to get the jobs done that someone else could do. At $145 per hour. Fingers crossed. Netsuite assumed zero responsibility for anything. So, if you are a small business that is growing and changing reasonably quickly I would strongly urge you to seek another program. The program has kept our company dead in the water. For at least 18 months. My experience with Dynamics, which also has difficulties, was better with high functionality within 12 months. Needless to say, we are signing the contract with Netsuite but will switch once it is expires and we are more prepared. They simply do not provide adequate service to smaller businesses.

Pros

I would assume it would be good if it worked. AS is the only functionality we have are additional integrations. Ones that cost 9K.

Cons

Customer service is pretty awful. Jobs simply were not done. It was similar to playing the game telephone. While our rep is sympathetic they have little or no power to do anything.

Alternatives Considered

Dynamics 365

Reasons for Choosing NetSuite

We felt it was necessary for growth of the company

Reasons for Switching to NetSuite

Previous experience

Response from Oracle

Thank you for taking the time to leave a review. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dat[email protected] so we can connect directly with you on feedback.

Becky
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

NetSuite automated many operations to save time

Reviewed on 14/02/2023

Our company's inventory management and warehouse allocations have previously been quite manual;...

Our company's inventory management and warehouse allocations have previously been quite manual; however, with the implementation of NetSuite, these processes will be greatly automated, allowing for much more rapid inventory management.

Pros

By consolidating your accounting in NetSuite, you can speed up your closure procedures and create reports with less effort. It's also the ideal choice for integrating with other SaaS products for niche financial needs.

Cons

Some more recent modules are "incomplete," meaning they lack necessary but minor features. In some cases, these problems may have been avoided with the aid of reverse process flow diagrams.

Response from Oracle

Thanks for taking the time to leave a review, Becky! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Ahmad
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

NetSuite Project Management

Reviewed on 24/05/2023

We have been using NetSuite for more than two years in our company, it was a great experience this...

We have been using NetSuite for more than two years in our company, it was a great experience this tool is helping us with every tiny detail in our projects.

Pros

NetSuite provides a great suite of tools and capabilities to handle all aspects of project management. It covers project planning, resource management, task management, time tracking, expense tracking, and project financials, allowing for end-to-end project management within a single platform. NetSuite offers real-time visibility of project progress that will help project managers to monitor every tiny detail in their projects and this will help them take great decisions.

Cons

I hate the mobile application, it is very complicated and doesn't have a beautiful user interface. Also, NetSuite, in general, is hard to use at first point and is somehow expensive when compared to other ERP systems.

Response from Oracle

Thanks for taking the time to leave a review, Ahmad! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Showing 5 reviews of 1,308 Read all reviews

NetSuite FAQs

Below are some frequently asked questions for NetSuite.

NetSuite offers the following pricing plans:

Pricing available on request.

NetSuite has the following typical customers:

11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

NetSuite supports the following languages:

Chinese, Czech, Danish, Dutch, English, French, German, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish

NetSuite supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

NetSuite integrates with the following applications:

Ascentis, BILL, BambooHR, Boomi, Box, Bronto Marketing Platform, DocuSign, Expensify, FieldAware, Five9, Microsoft Outlook, SAP Concur, UKG Ready

NetSuite offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for NetSuite.