VersionOne

VersionOne offers the ability to create and track issues, stories, defects etc. I like the filterable pages including storyboards and taskboards. I like the "My Work" view that quickly gets me to the things that are assigned to me. I like the click and drag features on most of the pages, for example, dragging a story from "in progress" to "done" rather than going into the edit menu and using the dropdown menu.

Some of the things seem to be lacking in intuitive nature. For example, there have been some pages that I'm on where I feel like I should be able to log my time from, but instead I'm left clicking around for awhile before I find where I can do that. I've found it's not always very easy to find what I'm looking for quickly.

Excellent reporting tools for upper management. Can get very nice graphs showing burndown, get a detailed view of status of sprints and progress of work planned.

Unfortunetly, filling out work done on a day to day basis is time consuming and clunkly, and planning takes a long time because of the lag associated with an online service. At times after clicking on something to update, one is faced with a several second wait in order to start typing, and then the same to confirm and save the transaction. In such it makes it difficult to actually get engineers to use it consistently. A tool like this is only useful if used consistently. Unfortunetly, the complexity of it makes it more of a chore to work with and often the tool fails simply because people on our team don't want to use it.

This tool has integrated Business Intelligence reports.
Online tutorial is available as a Support.
Can be linked with different scrum methodologies like kanban etc
There is a provision for a Risk Management and mitigation.

The UI of the application should be improved and made User-friendly
The application behaves slow when logged in on diffrent system with same UserId.
Pricing of the tool is bit high.

I like that VersionOne has so many configurable options for each story that it makes it easy to track data and from sprint to sprint. It works fairly well in a large company where you can create different rooms for each team and they can all track their progress on the boards.

It can be buggy and the server goes down at times. The UI is not the best accessing different fields on stories and the saving feature sometimes works and at other times is doesn't, which can be frustrating.