Google Docs

Google Docs

Online document creation and editing

4.7/5 (17821 reviews)

Google Docs Overview

Google Docs is an online word processor that lets you create and format text documents and collaborate with other people in real time.

Pricing

Starting from
N/A
Pricing options
Free Trial
Free
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Canada, China, Europe and 5 others, Germany, India, Japan, Latin America, Middle-East and Africa

Supported Languages

Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish and 22 others, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian

Google Docs Reviews

Overall rating
4.7/5
97% positive reviews
13053
Excellent
4196
Very good
525
Average
32
Poor
15
Terrible
Kael K.

Google Docs Replaces Office 365 (if you can handle the initial transition)

Used Daily for 2+ years
Reviewed on 18/11/2019
Review Source: Capterra

Google Docs replaces all lightweight usage of Word, Excel etc. However, if your company heavily relies on Excel it'll be difficult to convince the power users to switch. Sheets has calculation limitations with very large data sets. It's an easy replacement for 99% of use cases for Word with all the advantages of easy sharing within a G Suite environment.

Pros

Our company completely switched off of using Office 365. There was a transition cost and many people complained about minor features missing from Word which we had to find workarounds. However, we were able to find workarounds and since it's included with our G Suite license it's saved us thousands per year. Everything is backed up and easy to share and we don't have to worry about dealing with future updates with Microsoft that cause us to buy new licenses or a costly yearly payment.

Cons

It's getting very close to feature parity with Office however it's still not 1-1. Google Sheets *just* released the ability to check for duplicates, prior you had to use a freemium browser extension. Training users who were very familiar and comfortable with Word was time consuming even though they are similar.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Fariz A.

Don't have Word installed on your PC? Never fear! Meet Google Docs!

Used Daily for 1+ year
Reviewed on 06/11/2019
Review Source: Capterra

Google Docs is extremely helpful in my daily tasks and when I am mobile. As a manager, it's easy for me to access my documents and edit them on the fly wherever I am. As a freelance transcriber, it helps a lot with my tasks with its audio to text feature.

Pros

As a design manager, I often do proposals and reports using a word processing software. I am always on the go. Google Docs enables me to edit files online and access it anywhere, anytime provided you can go online. If you are used to use Microsoft Word, then your right at home. The interface is similar and a breeze to use. If you don't have a laptop, you can open Google Docs using a smartphone or a tablet; open docs, edit and save them online. Pretty nifty!

There was once I was late and in a rush for a meeting and realized that I left my laptop at home. Even fogot my USB drive. Silly me. I need to print out a proposal asap. But because the night before I created the proposal online using Google Docs, I went online at the printing shop and printed the proposal and was on my way to the meeting feeling relieved. Phew~

My boss and colleagues also do proposals and would always ask me to review their documents or add my ideas to it. I edited their files and they also can view them or add more content, all in real-time.

Docs offers its fair share of unique features that can make your life a whole lot easier. As a freelance transcriber, the Voice Typing function is useful to transcribe audio into text which saves me a lot of time. Also when I have ideas for a project or proposal and I am lazy to type, I would use the Voice Typing tool to convey my speech and thoughts into text. Feels like being Tony Stark.

Cons

Nothing really. It has all the features of a word processing software. You just need a reliable internet connection. Just make sure you save your file every time you have edited your document. Well yes it does have an AutoSave feature, but always keep a backup by email or your USB drive, in case you don't have internet access.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Zee G.

Where do I start? I love Google Docs!

Used Daily for 2+ years
Reviewed on 16/10/2019
Review Source: Capterra

Love-love-love it. As I mentioned above, I use Google Docs daily and my life has become much simpler thanks to it. I use it both for work purposes as well as for writing papers for my education.

Pros

I love writing. It's not just for work but in general, I love writing.

I have used Google Docs for work for writing articles and the best feature is AUTOMATIC SAVING. No kidding! I've had so many problems with Word documents when it would crash JUST as I was finishing up an article or whatever I was writing and I would have to do it all over again. With Google Docs, I don't have to worry about this and hit CTRL+S every five minutes.

Version-control. This is another great feature of Google Docs since I often work on the same document with other team members. Therefore, I need to see who added what (comments in the document itself also are helpful - especially the email notifications you get when someone responds to your comment).

The interface is very user-friendly and I haven't had any trouble finding the tools I needed.

Accessibility. All my files are always available to me online. I can work on a document at work and then continue working on it from my phone using the Google Docs app. Perfect!

Cons

Google Docs sometimes kills the formatting of the imported Word Documents, but I guess this is unavoidable. Besides, now that more and more of my teammates are switching to Google Docs, this problem is disappearing.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Eri H.

Google Docs Review

Used Weekly for 2+ years
Reviewed on 05/10/2019
Review Source: Capterra

Great thanks to my mentor, since he introduced Google Docs 11 years ago in our volunteering work for the community, I've been a loyal user of Google Docs. I successfully manage to implement my Google Docs-savviness into my offices' work, as well as for my current business afterwards. I often stored files from the resource speakers as my Google Docs and shared them to all participants at easy and no hassle.

I also stored the files as my Google Docs for my business portfolio to showcase to potential clients, and even share them for my happy client. The benefits cannot be counted, Google Docs saved my life!

Pros

I remember the first time I was being introduced to use Google Docs was in 2008 by my mentor, Sylvain Henry from Canada, it was like, wow....this online tool is super efficient and superb! It's integrated seamlessly with our Gmail account along with other fantastic Google Products. It's very easy to use, even for first timer. I no longer have to worry searching for my missing files from my harddisk because I did not have the chance to create the backup files, because I can rely on Google Docs for sure that is stored in the cloud. Which means I could open it whenever I want to.

Now Google Docs is even getting cool! I can use Voice Typing feature whenever I have any ideas come up in my mind, without worrying I need to type them and those briliant ideas could possibly vanish into thin air if I type them one by one. Furthermore, Google Docs provides such amazing templates, which makes my work a lot easier. In addition, I also often use Google Forms to create event registration that has a function also as a survey for my clients.

Cons

When I don't have an internet connection, then I cannot open my files inside my Google Docs. I have to download all the files into my harddisk as a backup. Would it be possible to make all my files in Google Doc are automatically stored offline into my harddisk in the near future?

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Adam J.

Google Docs

Used Daily for 2+ years
Reviewed on 04/11/2019
Review Source: Capterra

Three of the members of my team work remotely, so we are not always in the same office. Google Docs allows me collaborate with them on all of my projects. My team can see/suggest edits and even comment on documents without loosing the original content. Because we are all so busy, it great to be able to do this at our own convenience and not have to block out time in our calendars for meetings.

Pros

I love that fact that I can share a document with my entire team and they are able to edit/add content remotely. I have use other types of software that provide the same type service but they were very clunky and had a lot less features than their apps. Google Docs is very intuitive and very easy to understand which makes it a breeze for people on my team who have never used it before.

Cons

I have noticed that with larger more complex documents, that it does take some additional time to load. It's understandable and not that big of an inconvenience, and in the scope of things definitely NOT a deal breaker.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend

9.0/10

Google Docs Pricing

Starting from
N/A
Pricing options
Free Trial
Free
Value for money

Google Docs Features


  • API
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Automatic Notifications
  • Calendar Management
  • Chat
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Customizable Branding
  • Document Management
  • Document Storage
  • Drag & Drop Interface
  • File Management
  • Permission Management
  • Projections
  • SSL Security
  • Search Functionality
  • Third Party Integration

Additional information for Google Docs

Key features of Google Docs

  • Add flair and formatting to your documents
  • Collaborate online in real time
  • Download as a Word, OpenOffice, RTF, PDF, HTML or zip file
  • Email your documents to other people as attachments
  • Invite other people to collaborate on a document with you
  • Translate a document to a different language
  • Upload a Word document and convert it to a Google document
  • View your document's revision history

Google Docs FAQs

Below are some frequently asked questions for Google Docs.

Q. What type of pricing plans does Google Docs offer?

Google Docs offers the following pricing plans:

Pricing model: Free

Free Trial: Available

Q. What are the main features of Google Docs?

Google Docs offers the following features:

  • Add flair and formatting to your documents
  • Collaborate online in real time
  • Download as a Word, OpenOffice, RTF, PDF, HTML or zip file
  • Email your documents to other people as attachments
  • Invite other people to collaborate on a document with you
  • Translate a document to a different language
  • Upload a Word document and convert it to a Google document
  • View your document's revision history

Q. Who are the typical users of Google Docs?

Google Docs has the following typical customers:

Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

Q. What languages does Google Docs support?

Google Docs supports the following languages:

Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian

Q. What type of pricing plans does Google Docs offer?

Google Docs has the following pricing plans:

Free

Q. Does Google Docs support mobile devices?

Google Docs supports the following devices:

Android, iPhone, iPad

Q. What other apps does Google Docs integrate with?

Google Docs integrates with the following applications:

ActiveCampaign, Benchmark Email, Click2Mail, Customer Thermometer, Email It, Kapost, LiveChat, Lucidchart, PipelineDeals, Zapier

Q. What level of support does Google Docs offer?

Google Docs offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Video Tutorials