---
description: If you're in a hunt for the best solution for your business, learn what athenaOne has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
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title: athenaOne Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Electronic Medical Records Software](/directory/56/electronic-medical-records/software) > [athenaOne](/software/91402/athenaone)

# athenaOne

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> AthenaOne is a fully-integrated healthcare solution combining electronic health records, medical billing, practice management, and patient engagement. The AI-native platform streamlines clinical documentation, automates data exchange, and simplifies administrative tasks for providers. With features like customizable workflows, automated wellness outreach, and telehealth, the system helps medical practices enhance clinical outcomes and operational efficiency.
> 
> Verdict: Rated **3.8/5** by 913 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of athenaOne

Streamlines clinical, billing, and patient engagement workflows through a fully integrated, AI-native platform designed for ambulatory care settings.&#10;Automates routine administrative tasks and data exchange, helping reduce manual work and improve efficiency for healthcare teams.&#10;Delivers actionable insights and real-time access to comprehensive patient data, supporting informed decision-making at the point of care.&#10;Enhances patient experience with self-service tools, secure communication, and telehealth options.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.8/5** | 913 Reviews |
| Ease of Use | 3.8/5 | Based on overall reviews |
| Customer Support | 3.6/5 | Based on overall reviews |
| Value for Money | 3.6/5 | Based on overall reviews |
| Features | 3.8/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: athenahealth
- **Location**: Watertown, US
- **Founded**: 1997

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Accounting Integration
- Admissions Management
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Bed Management
- Billing & Invoicing
- Case Management
- Charting
- Claims Management
- Claims Scrubbing
- Clinical Notes
- Code & Charge Entry
- Coding Assistance
- Compliance Tracking
- Customizable Dashboard
- Decision Support Systems
- Document Management
- Drug Reference Database
- Dunning Management

## Integrations (31 total)

- Abridge
- Assist
- Assist
- Beam Health
- Bridge
- Bridge
- Care Management
- DeepScribe
- Fullscript
- PatientIQ
- Phreesia
- Recommend
- Rectangle Health
- Response
- Rivet

... and 16 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Electronic Medical Records Software](https://www.getapp.sg/directory/56/electronic-medical-records/software)

## Related Categories

- [Electronic Medical Records Software](https://www.getapp.sg/directory/56/electronic-medical-records/software)
- [Cardiology EMR Software](https://www.getapp.sg/directory/3339/cardiology-emr/software)
- [Podiatry EMR Software](https://www.getapp.sg/directory/3435/podiatry-emr-software/software)
- [Medical Billing Software](https://www.getapp.sg/directory/64/medical-billing/software)
- [Telemedicine Software](https://www.getapp.sg/directory/961/telemedicine/software)

## Alternatives

1. [Carepatron](https://www.getapp.sg/software/2048864/care-patron) — 4.4/5 (859 reviews)
2. [Jane](https://www.getapp.sg/software/122271/jane-app) — 4.8/5 (535 reviews)
3. [SimplePractice](https://www.getapp.sg/software/102879/simplepractice) — 4.6/5 (2828 reviews)
4. [Mend](https://www.getapp.sg/software/110429/mend-app) — 4.6/5 (920 reviews)
5. [Practice Better](https://www.getapp.sg/software/2068954/better) — 4.8/5 (97 reviews)

## Reviews

### "User friendly EMR" — 5.0/5

> **Jonathan** | *19 July 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: EMR really easy to handle for multiple patients. Good for middle to small size practices. I am able to handle multiple records at the same time.
> 
> **Cons**: It works fine for me. No concerns so far. It does require a computer with good specs to run smooth. It would freeze in older pcs.

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### "Athena is the ONE" — 5.0/5

> **Kat** | *27 May 2026* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: athenahealth is easy to navigate, keeps patient records organized, and improves efficiency with scheduling, charting, and communication features. It also helps improve workflow and access patient information quickly.
> 
> **Cons**: The system can sometimes be slow or glitchy, and certain features may take time to learn. Customer support and troubleshooting can also occasionally take longer than expected.
> 
> Overall, my experience with athenahealth has been positive because it helps keep patient information organized, improves communication, and makes scheduling, charting, and documentation more efficient and user-friendly.

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### "Awful.  Avoid this company." — 1.0/5

> **John** | *22 October 2025* | Hospital & Health Care | Recommendation rating: 1.0/10
> 
> **Pros**: The practice management software is fairly good.  It is not as fancy or slick as a lot of other programs but this probably allows it to function more quickly over slower internet connections.
> 
> **Cons**: Horrible billing.  Holding claims.  Never following up on claims and then just stating that it's not their responsibility.&#10;They do not forward communications that the Medicare auditors and recovery agencies send to the Athena billing address in Maine.  This is a recurring problem.
> 
> Awful.  They do not follow up on claims and put claims on hold.  The worst thing is that they do not forward correspondence to you from CBE from Medicare trying to recover overcharges.  As a result, I did not know what was going on and suddenly got hit with a $6,000 bill from the Treasury Department.  This happened twice to me.  The CBE people told me that it happens often with Athenahealth.&#10;DO NOT USE THIS COMPANY\!\!  YOU WILL LOSE THOUSANDS OF DOLLARS \!\!\!

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### "Athena EMR review" — 5.0/5

> **Diana** | *15 January 2026* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Security, user interface, messaging, and customer support is very Helpful at times, but over all is a good EMR system.
> 
> **Cons**: Sometimes Athena does not Alert the provider when no pharmacy is available to send any prescriptions.
> 
> Athena Health is one of the best EMR so far that I have used, in the past 8 years, is very AI friendly.

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### "Simple but could get expensive" — 4.0/5

> **Verified Reviewer** | *9 August 2025* | Alternative Medicine | Recommendation rating: 6.0/10
> 
> **Pros**: Enjoyed the simplicity of integration and implementation. EHR, billing, scheduling, patient portal… all connected so you’re not juggling multiple logins.
> 
> **Cons**: The pricing can get complicated. The more money your practice makes, the more they take. Not great if you’re a small shop.
> 
> AthenaOne is powerful and can seriously streamline your practice if you want one system for everything. It’s especially good for keeping billing on track and staying connected with patients.&#10;&#10;But… it’s not cheap, setup can be a pain, and the interface still makes you do more clicking than you’d like. Small practices especially need to weigh the cost against the convenience.

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## Links

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