--- description: If you're in a hunt for the best solution for your business, learn what Omnichannel Personalization has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Omnichannel Personalization Price, Reviews & Ratings | GetApp Singapore 2026 --- Breadcrumb: [Home](/) > [Personalisation Software](/directory/609/personalization-behavioral-targeting/software) > [Omnichannel Personalization](/software/91449/richrelevance) # Omnichannel Personalization Canonical: https://www.getapp.sg/software/91449/richrelevance > A series of excellence engagements that create velocity for our clients, maximizing the value of personalization and creating a differentiated customer experience in a highly integrated omni-channel retail environment. > > Verdict: Rated **4.3/5** by 3 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Omnichannel Personalization Consistently drive 3 – 11% lift in revenue per session with the world’s most advanced and reliable personalization engine. Dynamically up-sell and cross-sell your merchandise while creating a more engaging overall experience for your shoppers. Utilize free multivariate testing (MVT) tools to measure your site performance—test different placements, layouts and merchandising strategies with live shoppers. First-Party Brand Data \& Shopping Insights Higher Engagement Rates Increased Sales Share ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 3 Reviews | | Ease of Use | 3.3/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Algonomy - **Location**: San Francisco, US - **Founded**: 2004 ## Commercial Context - **Starting Price**: US$0.01 - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Brazil, Canada, France, Germany, India, Japan, Saudi Arabia, Singapore, Sweden, United Arab Emirates, United Kingdom, United States ## Features - A/B Testing - API - Abandoned Cart Saver - Account Based Marketing - Alerts/Notifications - Behavior Tracking - Behavioral Targeting - CRM - Campaign Management - Campaign Segmentation - Catalog Management - Content Analytics - Content Management - Contextual Targeting - Credit Card Processing - Customer Profiles - Customer Segmentation - Customizable Branding - Customizable Forms - Customizable Templates ## Support Options - FAQs/Forum - Knowledge Base - 24/7 (Live rep) ## Category - [Personalisation Software](https://www.getapp.sg/directory/609/personalization-behavioral-targeting/software) ## Related Categories - [Personalisation Software](https://www.getapp.sg/directory/609/personalization-behavioral-targeting/software) - [eCommerce Software](https://www.getapp.sg/directory/744/ecommerce/software) - [Customer Experience Software](https://www.getapp.sg/directory/601/customer-experience/software) ## Alternatives 1. [Shopify](https://www.getapp.sg/software/8275/shopify) — 4.5/5 (6680 reviews) 2. [WooCommerce](https://www.getapp.sg/software/101759/woocommerce) — 4.5/5 (1042 reviews) 3. [Wix](https://www.getapp.sg/software/90955/wix) — 4.4/5 (10640 reviews) 4. [Squarespace](https://www.getapp.sg/software/91132/squarespace) — 4.5/5 (3393 reviews) 5. [Square Online](https://www.getapp.sg/software/131007/square-online-store) — 4.6/5 (327 reviews) ## Reviews ### "Endless possibilities" — 5.0/5 > **Allan Bo** | *1 August 2018* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Being able to personalise the customer journey to an extend where it is not creepy, but rather beneficial and uplifting for the customers is increase both sales and more importantly improving the customer journey. > > **Cons**: The software is very complex and therefore requires that you spend a lot of time working in their portal, creating rules and tweaking priorities in order to fully grasp complexity and interdependencies. ----- ### "Create and Craft" — 4.0/5 > **Simon** | *16 November 2018* | Retail | Recommendation rating: 7.0/10 > > **Pros**: There is a vast array of options available, allowing you to manipulate every section of the website depending on your needs. However, the algorithms in place, along with the multiple strategies mean you don't have to delve into the minutiae if you don't need to > > **Cons**: The reporting has long needed improving in terms of knowing which products have performed well, although this is now being improved with the introduction of a new suite of reports. ----- ### "Good" — 4.0/5 > **Joseph** | *6 August 2018* | Retail | Recommendation rating: 7.0/10 > > **Pros**: Displays a good level of AI product recommendations without a need to manipulate results. Makes best, relatively accurate output for new products as to what product recommendations display. > > **Cons**: Reporting limitations. Want/need a view of performance at line level. > > Generally good, no issue of the quality of product recommendations, disappointed fairly frequently data rollup fails (so half a days data is missing for up to 72 hours) but Rich Relevance do not advise that this happens upfront, I need to raise a ticket each time causing unnecessary admin - have noted my concerns but was advised that Rich Relevance do not have the resource to communicate when this issue occurs. ## Links - [View on GetApp](https://www.getapp.sg/software/91449/richrelevance) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | pt | | | pt-PT | | ----- ## Structured Data