Eventbrite

The setup and ease of use for a first time Eventbrite user/manager was incredibly easy and seamless. The feature that is most useful to us is the Facebook event integration - and the best part - it's free. This way, our social media audiences can register for tickets directly through the Facebook event published on Facebook. It's such a powerful feature and so incredibly easy to setup.

I wish there was an abilitty to make updates to the address after an event has already been published. With COVID-19, we had to shift from an in-person event to make it a virtual event and because we had to change the address, Eventbrite woudn't allow it. Suggestion - if an address needs to be changed, Eventbrite could automatically send an email to the list of attendees or a calendar notification of the change.

The Mailchimp feature is extremely limited and I have trouble understanding what exactly the purpose of it is. I have not doubt that Eventbrite will enhance it in the future with incorporate more robust functions because Eventbrite is really great with continually improving their tools.

Eventbrite works, and works consistently. Clients/potential attendees are almost all familiar with eventbrite and so I have to less wrangling, asking questions etc.

Their fees are hefty but worth it since you can actually get someone on the phone if there is a problem.

The use of the platform for the administration of our events (courses and conferences) in person and online, helps us widely in optimizing the time of our team and giving a much more professional appearance to the image of the firm.

Sometimes when choosing the plan to hire where we absorb the costs of the platform to offer a fixed price to the user, the cost of the Essentials plan is higher than the cost of the Professional platform, which generates a bit of confusion in why it happens.