Slack
About Slack
Slack is a workplace communication tool that connects users with the people and tools they work with everyday, no matter where they are or what they do. Teams in Slack work together in channels that can be organized by project, department, office location, or anything else, really. This makes it easy for users to follow the topics that are important to them. Public channels are open to anyone on the team so marketing can see what designers are working on, sales can see what’s on the product team’s roadmap, and new hires can easily get up to speed instead of starting with an empty email inbox.
Slack connects to the tools and services that businesses already use and centralizes the notifications, files, and data from hundreds of different applications. This means no more searching through emails for that one follow-up, constantly switching between different tabs and dashboards, or juggling dozens of tools - each with their own login. Slack helps teams work smarter by providing all of the information and context needed to make effective decisions quickly.
Everything shared in Slack is automatically indexed and archived so that companies can create a comprehensive knowledge base with zero effort, simply by working in Slack. And, Slack’s search makes it easy find the information users need, whenever they need it.
Key benefits of Slack
Slack surveyed thousands of Team Owners and Admins to see how Slack helps their teams work. The average team using Slack sees:
These findings have both tangible and intangible benefits for any business. Fewer meetings, reply-all email threads, and lengthy conference calls means teams can work smarter and be more productive. Additionally, this helps teams feel more connected and engaged at work.
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Reviews
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- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Best Tool For your Team Interactions
Reviewed on 18/09/2024
Pros
We can Pin the important tasks, information, can go in huddle directly and ease of use
Cons
Sometimes the voice in huddle is not clear
- Industry: Mechanical or Industrial Engineering
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Collaborative workspace with Productive Document Management
Reviewed on 24/09/2024
It is a "team tool" as I like to call it. Also the addition of AI into it is a great way to...
It is a "team tool" as I like to call it. Also the addition of AI into it is a great way to customize personal feed and stay in touch with teams and on individual projects as well. It allows users to chat and manage document tracking in real time.
Pros
Slack is a very straightforward and easy to use collaborative workspace to work within teams and with different business units as well. It helps teams to stay informed and interactive about updates and project activities.
Cons
In my personal opinion, Slack is a bit overpriced for features and its capabilities. It is a great tool but could help users if price is bit reduced or there are more features to break-even the expensive cost.
Reasons for Switching to Slack
Slack seemed up to the industry standards and with a wide bandwidth to cater our business needs. A little expensive but worth the money.- Industry: Law Practice
- Company size: Self Employed
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Slack needs tightening up
Reviewed on 19/11/2024
of all of the team productivity products I have used, slack is probably the worst honestly. I did...
of all of the team productivity products I have used, slack is probably the worst honestly. I did not feel connected, the interface was confusing, and it just did not serve the intended purpose
Pros
I guess it makes a good forum for connecting people but there are just better products
Cons
the interface is a mess; the notifications are overwhelming and the connection to others is very disjointed
- Industry: Religious Institutions
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A.Onyiba Slack Filled Insight (Experience Based on 7+ Years)
Reviewed on 13/11/2024
Business instant messaging, live chat and video conferencing are among the benefits which I gain...
Business instant messaging, live chat and video conferencing are among the benefits which I gain from Slack.
Pros
Slack is used across all business units in my organization. I like that it makes it super easy to share large files online, conduct corporate meetings, send and receive DMs from one single spot.
Cons
I crown 👑 the vendor since they keep updating Slack to meet our needs so we may never lag behind - it is flawless at the moment.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Favorite messaging platform out there!
Reviewed on 10/11/2024
Pros
To start, the easy to use interface is a HUGE benefit. If you have ever used any messaging platforms before, jumping into Slack will be seamless. It is intuitive and streamlined. I also love that it keeps all communication in one place - whether that be huddles, group chats, one-on-one conversations, or channels. Everything is easily searchable. Slack really improved its functionality when it added the ability to do calls a few years back.
Cons
Overall, I am thrilled with the platform. I love that it offers a free plan, but the paid are a bit pricey compared to others in the market. Also, the limited users available in a huddle is a bit of a con but not large enough to deter me from recommending Slack.
Slack FAQs
Below are some frequently asked questions for Slack.Q. What type of pricing plans does Slack offer?
Slack offers the following pricing plans:
- Starting from: US$8.75/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Slack is available across three premium tiers with pricing based per user per month, outlined below: Pro Plan: $7.25/user/month (billed annually) or $8.75/user/month (billed monthly) Business Plus Plan: $12.50/user/month (billed annually) or $15.00/user/month (billed monthly) Enterprise Grid: contact Slack for custom pricing details
Q. Who are the typical users of Slack?
Slack has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Slack support?
Slack supports the following languages:
English, French, German, Japanese, Spanish
Q. Does Slack support mobile devices?
Slack supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Slack integrate with?
Slack integrates with the following applications:
5pm, Aha!, Airbrake, Aircall, Airtable, Amplitude, Any.do, AppSignal, Asana, Assembla, Automile, Azuqua, AzureDesk, Baremetrics, Beanstalk, Betterworks, BigTime, Bitbucket, Bitium, Blitz, Bonusly, Box, Brand24, Breezy, BugSnag, CATS, Calamari, CallPage, Callmaker, Cayzu, Chartbeat, CheckMarket, Checkfront, CircleCI, ClearSlide, ClickMeeting, ClockIt, Continu, Copper, Crashlytics, Databox, Datadog, Dropbox Business, Dropbox Sign, Egnyte, Envoy, Favro, Flow, FlowVella, Freshdesk, Freshservice, Front, Geekbot, GetResponse, GitHub, GoCo, GoTo Meeting, Google Drive, Greenhouse, Groove, HaloPSA, HappyFox Chat, HappyFox Help Desk, Help Scout, Hive, Hoopla, Hootsuite, HotGloo, HubSpot Marketing Hub, IFTTT, ITM Platform, Insightly, Intercom, Intervals, Jira, Kixie PowerCall, Kudos, Kyber, LeadDyno, Lessonly, Lever, Librato, LiveAgent, Localize, Locowise, Lucidchart, MVISION Cloud, Mailchimp, Mailjet, MeisterTask, Mention, Microsoft Teams, Microsoft To Do, Miro, Nagios XI, New Relic, Okta, OneDrive, OpsGenie, Ortto, Ottspotta, PagerDuty, Papertrail, PayPal, Pingdom, Pivotal Tracker, PractiTest, Procurify, ProdPad, ProductPlan, Pulseway, Quip, Qwilr, Rainforest, Raven Tools, Raygun, Re:amaze, Recruitee, Redbooth, Repuso, Roadmap, Rollbar, Sage HR, Salesforce Sales Cloud, SatisMeter, SendPulse, Sentry, Setmore, Sisense, Small Improvements, SnapComms, SolarWinds Service Desk, Spinify, Staff Squared, Stripe, SupportBee, SurveyMonkey, TINT, Talkdesk, Time Doctor, TimeCamp, Todoist, Toggl Plan, Trakstar Hire, Trello, TriNet Zenefits, Twine, Twitter/X, UpKeep, UpRaise, Userlike, Usersnap, VibeCatch, Vigil, WebHR, Webex Suite, Wishpond, Woopra, WorkRamp, XM for Strategy & Research, Zapier, Zendesk Suite, Zoho Billing, Zoho Books, Zoho Expense, Zoho Inventory, Zoho Invoice, Zoho Projects, Zoom Workplace, absence.io, smartQ, truDigital
Q. What level of support does Slack offer?
Slack offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat
Related categories
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