About Slack

Slack is a workplace communication tool that connects users with the people and tools they work with everyday, no matter where they are or what they do. Teams in Slack work together in channels that can be organized by project, department, office location, or anything else, really. This makes it easy for users to follow the topics that are important to them. Public channels are open to anyone on the team so marketing can see what designers are working on, sales can see what’s on the product team’s roadmap, and new hires can easily get up to speed instead of starting with an empty email inbox.

Slack connects to the tools and services that businesses already use and centralizes the notifications, files, and data from hundreds of different applications. This means no more searching through emails for that one follow-up, constantly switching between different tabs and dashboards, or juggling dozens of tools - each with their own login. Slack helps teams work smarter by providing all of the information and context needed to make effective decisions quickly.

Everything shared in Slack is automatically indexed and archived so that companies can create a comprehensive knowledge base with zero effort, simply by working in Slack. And, Slack’s search makes it easy find the information users need, whenever they need it.

Pricing starting from:

US$6.67/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Slack

Key benefits of Slack

Slack surveyed thousands of Team Owners and Admins to see how Slack helps their teams work. The average team using Slack sees:

  • A 32% increase in productivity.

  • A 48.6% reduction in internal email.

  • A 25.1% reduction in meetings.

  • And, 80.4% agree Slack has increased transparency on their team.

    These findings have both tangible and intangible benefits for any business. Fewer meetings, reply-all email threads, and lengthy conference calls means teams can work smarter and be more productive. Additionally, this helps teams feel more connected and engaged at work.

  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    Australia, Brazil, Canada, China, Germany , France, United Kingdom, India, Japan, Mexico, United States

    Supported Languages

    English, French, German, Japanese, Spanish

    Pricing starting from:

    US$6.67/month

    • Free Version
    • Free Trial
    • Subscription

    Top 5 alternatives to Slack

    Images

    Slack Software - Create custom teams and channels to categorize and organize conversations
    Slack Software - Access and share messages, files, and services in one place
    Slack Software - Use the deep search functionality to find messages from across multiple channels
    Slack Software - Create and assign tasks and action items
    Slack Software - Slack voice or video calls
    View 6 more
    Slack video
    Slack Software - Create custom teams and channels to categorize and organize conversations
    Slack Software - Access and share messages, files, and services in one place
    Slack Software - Use the deep search functionality to find messages from across multiple channels
    Slack Software - Create and assign tasks and action items
    Slack Software - Slack voice or video calls

    Features

    Total features of Slack: 79

    • @mentions
    • API
    • Access Controls/Permissions
    • Activity Tracking
    • Activity/News Feed
    • Agile Methodologies
    • Alerts/Notifications
    • Archiving & Retention
    • Audio Calls
    • Authentication
    • Billing & Invoicing
    • Brainstorming
    • Budget Management
    • Calendar Management
    • Call Conferencing
    • Call Recording
    • Call Routing
    • Chat/Messaging
    • Collaboration Tools
    • Commenting/Notes
    • Communication Management
    • Communications Management
    • Compliance Management
    • Contact Management
    • Discussions / Forums
    • Document Management
    • Drag & Drop
    • File Sharing
    • File Transfer
    • For Sales Teams/Organizations
    • For Small Businesses
    • Full Text Search
    • Group Management
    • HIPAA Compliant
    • In-App Training
    • Interaction Tracking
    • Issue Management
    • Knowledge Base Management
    • Live Chat
    • Meeting Management
    • Member Directory
    • Messaging
    • Milestone Tracking
    • Mobile Access
    • Multi-Channel Communication
    • Multi-User Collaboration
    • Notes Management
    • Onboarding
    • Percent-Complete Tracking
    • Presentation Streaming
    • Prioritization
    • Productivity Tools
    • Project Planning/Scheduling
    • Real Time Data
    • Real Time Notifications
    • Real Time Synchronization
    • Real-Time Chat
    • Real-time Updates
    • Remote Access/Control
    • Remote Support Software
    • SSL Security
    • Screen Sharing
    • Search/Filter
    • Single Sign On
    • Support Ticket Management
    • Surveys & Feedback
    • Tagging
    • Testing/QA Management
    • Third Party Integrations
    • Time & Expense Tracking
    • Traditional Methodologies
    • Two Way Audio & Video
    • Two-Factor Authentication
    • Two-Way Audio & Video
    • Usage Tracking/Analytics
    • Video Chat
    • Video Conferencing
    • Video Support
    • Workflow Management

    Alternatives

    Fleep

    4.7
    #1 Alternative to Slack
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    Discord

    4.7
    #2 Alternative to Slack
    Discord is a complete communication tool that makes it possible to exchange text and audio messages, and individual or...

    RingCentral Video

    4.4
    #3 Alternative to Slack
    RingCentral Video is a cloud-based video conferencing platform designed to help businesses conduct virtual meetings...

    Zoom Meetings

    4.6
    #4 Alternative to Slack
    Zoom is a scalable, cloud based video conferencing & web conferencing platform enabling online meetings, webinars, file...

    Reviews

    Overall rating

    4.7 /5
    (22,800)
    Value for Money
    4.5/5
    Features
    4.6/5
    Ease of Use
    4.6/5
    Customer Support
    4.4/5

    Already have Slack?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 22,800
    Charles
    Overall rating
    • Industry: Media Production
    • Company size: 2-10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Fast and Efficient Team Collaboration App every Company must have

    Reviewed on 17/10/2022

    Feedback from the team is the overall experience of using it for collaboration is very smooth and...

    Feedback from the team is the overall experience of using it for collaboration is very smooth and good.

    Pros

    I like it a lot because there is practically zero learning curve. The platform is smooth and fast and the features are very intuitive. It is great for collaboration especially for remote team.

    Cons

    Except for some problems when uploading videos, there isn't much to complain about this app. I see some people complain that for the free plans, the storage size is too little. But entering into a paid plan isn't that costly either.

    Alternatives Considered

    Missive, Mattermost and Zoho Cliq

    Reasons for Choosing Slack

    Slack is a much better app for our use case. And it is very easy for the team members to pick up and use easily without any problems.

    Reasons for Switching to Slack

    Better features and cost efficiency is the main reasons we chose Slack over the rest.
    David
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Instant messaging for small/mid sized teams

    Reviewed on 24/10/2022

    Pros

    - Ease of use- Fast and resources-light- Modern UI- Free integrations (e.g. Pipedrive)

    Cons

    - Some minor problems with notifications on mobile

    Satish
    Overall rating
    • Industry: Computer Software
    • Company size: 11-50 Employees
    • Used Daily for Free Trial
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Discussing about pros and cons with features.

    Reviewed on 24/11/2022

    I am using Slack for the last 3 years in my daily life. It helps in my daily usage of communicating...

    I am using Slack for the last 3 years in my daily life. It helps in my daily usage of communicating with my firm colleagues and work partner. It helps me in different in this period like audio calls, messaging, and sharing documents and files. The magic link feature is amazing. I think only a few apps or software have these types of features.

    Pros

    I feel the most marvelous features in Slack are magic links, a separate channel, real-time messages, and notifications. Real-time messages and notification help to easily communicate with co-workers. Magic link is an easy way to access your account without email and password. It is faster as well and sometimes it is not necessary to remind email passwords. A separate channel is a secure way to access or have project discussions. It is also good in security ways by it have own URL to join its particular channel to those who are authorized. Due to this slack brings people together to work as one unified team

    Cons

    Slack is a messaging app for businesses. One thing about being dissatisfied with slack conversations get deleted after 14 days, so if we sent something important within a channel it will erase so this feature kept me having difficulties at some sort of times.

    Alternatives Considered

    Microsoft Teams

    Reasons for Switching to Slack

    If I have to purchase a product besides slack, I will choose Microsoft. Because of Storage space, Microsoft teams have 1 TB of space in the basic package but slack has 1 TB in Enterprise. We have to agree that Microsoft has well storage than slack. And another reason is audio sound of Microsoft in a good n comparison to slack.
    Jennifer
    Overall rating
    • Industry: Construction
    • Company size: 11-50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 10.0 /10

    Great Tool For Organizing Communications

    Reviewed on 19/10/2022

    I cannot over emphasize the need for clear and consistent communications, especially when working...

    I cannot over emphasize the need for clear and consistent communications, especially when working with a team that is frequently spread out over a region. It keeps our flow and processes moving smoothly and makes it very simple to reach out and chat with one another through out the day. I feel like Slack is a valuable addition to our company.

    Pros

    The ability to customize channels and lock them for management conversations versus daily chatter has been an absolute blessing. This makes it so that our team knows where to go to result on their day, drop a marketing idea, or ask a question. The 'slack bot' is especially helpful in auto timing a nudge for sales results from the team or nudging managers to drop topics for the next meeting.

    Cons

    Integration was simple, setting up is easy. It's as natural as texting or using messenger. The channel lay out can look a little messy, I wish we could nest it down a little. Otherwise, I have no complaints. The free plan and the paid plans are fantastic - we have used both.

    Alternatives Considered

    monday.com and Google Meet

    Reasons for Switching to Slack

    Google Workspaces, Meets and Chats feel scattered. The information is laid out like a computer desktop. Sterile and not intuitive at all. Slack is set up in a format that is similar to the messaging and emailing platforms we are already used to without a bunch of extras in the way. On top of this ease of use and adaptability, it remains simple. There are no extra features getting in the way, no constant upsells. It fills the need perfectly without slowing anyone down.
    Sarah
    Overall rating
    • Industry: Food & Beverages
    • Company size: 2-10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Slack has become the easiest way to get in touch with your teammates.

    Reviewed on 07/10/2022

    There cannot be a better way to communicate among teams than Slack. Slack has made our lifes easier...

    There cannot be a better way to communicate among teams than Slack. Slack has made our lifes easier since we have been working from home remotely from different parts of the globe but stay unified and connected with the help of this tool. They also have a mobile app that lets you access all your chats and files on your phone. Its a great tool for every organization.

    Pros

    We have been using Slack for almost a year now and all our departments love it. It is a great way to catchup internally within teams or also coordinate with cross functional teams. We use slack for daily followups and project management and task tracking. The IT department of our organization also uses Slack for bug tracking and remote work. Team communication is now just a click away and we feel connected with Slack.

    Cons

    Slack has no issues or bugs that we have faced so far. Works like a charm.

    Alternatives Considered

    monday.com

    Reasons for Choosing Slack

    features and functionality

    Switched From

    monday.com

    Reasons for Switching to Slack

    Slack has better features and pricing compared to other competitors
    Showing 5 reviews of 22,800 Read all reviews

    Slack FAQs

    Below are some frequently asked questions for Slack.

    Slack offers the following pricing plans:

    • Starting from: US$6.67/month
    • Pricing model: Free Version, Subscription
    • Free Trial: Available

    Slack is available across three premium tiers with pricing based per user per month, outlined below: Standard Plan: $6.67/user/month (billed annually) or $8.00/user/month (billed monthly) Plus Plan: $12.50/user/month (billed annually) or $15.00/user/month (billed monthly) Enterprise Grid: contact Slack for custom pricing details

    Slack has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

    Slack supports the following languages:

    English, French, German, Japanese, Spanish

    Slack supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Slack integrates with the following applications:

    5pm, Aha!, Airbrake, Aircall, Airtable, Amplitude, Any.do, AppSignal, Asana, Assembla, Automile, Azendoo, Azuqua, AzureDesk, Baremetrics, Beanstalk, Betterworks, BigTime, Bitbucket, Bitium, Blitz, BlueJeans, Bonusly, Boundary, Box, Brand24, Breezy, Bugsnag, CATS, Calamari, CallPage, Callmaker, Cayzu, Centrify Identity Service, Chartbeat, CheckMarket, Checkfront, CircleCI, Clari, ClearSlide, Clearlogin, ClickMeeting, ClockIt, Continu, Copper, Crashlytics, Databox, Datadog, Desk.com, Dropbox Business, Dropbox Sign, Egnyte, Emburse Abacus, Envoy, Favro, Flow, FlowVella, Freshdesk, Freshservice, Front, Geekbot, GetResponse, GitHub, GoCo, GoTo Meeting, Google Drive, Greenhouse, Groove, HaloPSA, HappyFox Chat, HappyFox Help Desk, Help Scout, Hive, Hoopla, Hootsuite, HotGloo, HubSpot Marketing Hub, IFTTT, ITM Platform, Insightly, Intercom, Intervals, Jira, Kixie PowerCall, Kudos, Kyber, LeadDyno, Lessonly, Lever, Librato, LiveAgent, Localize, Locowise, Lucidchart, Lucidpress, MVISION Cloud, Mailchimp, Mailjet, MeisterTask, Mention, Microsoft Teams, Microsoft To Do, Mingle, Miro, Nagios XI, New Relic, Notion, Okta, OneDrive, OpsGenie, Ortto, Ottspotta, PagerDuty, Papertrail, PayPal, Pingdom, Pivotal Tracker, PractiTest, Procurify, ProdPad, ProductPlan, Pulseway, Qualtrics CoreXM, Quip, Qwilr, Rainforest, Ranktab, Raven Tools, Raygun, Re:amaze, Recruitee, Redbooth, Repuso, Roadmap, Rollbar, Sage HR, Salesforce Sales Cloud, SatisMeter, SendPulse, Sentry, Setmore, Sisense, Small Improvements, Smooch, SnapComms, SolarWinds Service Desk, Spinify, Staff Squared, Stripe, SupportBee, SurveyMonkey, TINT, Talkdesk, Time Doctor, TimeCamp, Todoist, Toggl Plan, Trakstar Hire, Trello, TrueSight Pulse, Twine, Twitter, UpKeep, UpRaise, Userlike, Usersnap, VibeCatch, Vigil, WebHR, Webex, Wishpond, Woopra, WorkRamp, Xplenty Data Integration Service, Zapier, Zendesk Suite, Zenefits, Zoho Books, Zoho Expense, Zoho Inventory, Zoho Invoice, Zoho Projects, Zoho Subscriptions, Zoom Meetings, absence.io, smartQ, truDigital

    Slack offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Chat

    Related categories

    See all software categories found for Slack.