About Slack

Slack is a workplace communication tool that connects users with the people and tools they work with everyday, no matter where they are or what they do. Teams in Slack work together in channels that can be organized by project, department, office location, or anything else, really. This makes it easy for users to follow the topics that are important to them. Public channels are open to anyone on the team so marketing can see what designers are working on, sales can see what’s on the product team’s roadmap, and new hires can easily get up to speed instead of starting with an empty email inbox.

Slack connects to the tools and services that businesses already use and centralizes the notifications, files, and data from hundreds of different applications. This means no more searching through emails for that one follow-up, constantly switching between different tabs and dashboards, or juggling dozens of tools - each with their own login. Slack helps teams work smarter by providing all of the information and context needed to make effective decisions quickly.

Everything shared in Slack is automatically indexed and archived so that companies can create a comprehensive knowledge base with zero effort, simply by working in Slack. And, Slack’s search makes it easy find the information users need, whenever they need it.

Pricing starting from:

US$8.00/month

  • Free Trial
  • Free Version
  • Subscription

Key benefits of Slack

Slack surveyed thousands of Team Owners and Admins to see how Slack helps their teams work. The average team using Slack sees:

  • A 32% increase in productivity.

  • A 48.6% reduction in internal email.

  • A 25.1% reduction in meetings.

  • And, 80.4% agree Slack has increased transparency on their team.

    These findings have both tangible and intangible benefits for any business. Fewer meetings, reply-all email threads, and lengthy conference calls means teams can work smarter and be more productive. Additionally, this helps teams feel more connected and engaged at work.

  • Devices

    Business size

    S M L

    Markets

    Australia, Brazil, Canada, China, Germany and 5 others, United Kingdom, India, Japan, Mexico, United States

    Supported Languages

    English, French, German, Japanese, Spanish

    Pricing starting from:

    US$8.00/month

    • Free Trial
    • Free Version
    • Subscription

    Images

    Create custom teams and channels to categorize and organize conversations
    Access and share messages, files, and services in one place
    Use the deep search functionality to find messages from across multiple channels
    Create and assign tasks and action items
    Slack voice or video calls
    View 6 more
    Slack video
    Slack video
    Slack screenshot: Create custom teams and channels to categorize and organize conversations Slack screenshot: Access and share messages, files, and services in one place Slack screenshot: Use the deep search functionality to find messages from across multiple channels Slack screenshot: Create and assign tasks and action items Slack screenshot: Slack voice or video calls

    Features

    Total features of Slack: 76

    • @mentions
    • API
    • Access Controls/Permissions
    • Activity Tracking
    • Activity/News Feed
    • Agile Methodologies
    • Alerts/Notifications
    • Applications Management
    • Archiving & Retention
    • Audio / Video Conferencing
    • Audio Calls
    • Authentication
    • Availability Indicator
    • Billing & Invoicing
    • Brainstorming
    • Budget Management
    • Calendar Management
    • Call Recording
    • Call Routing
    • Chat/Messaging
    • Collaboration Tools
    • Commenting / Notes
    • Communication Management
    • Compliance Management
    • Desktop Notifications
    • Discussions / Forums
    • Document Imaging
    • Document Management
    • Drag & Drop
    • Employee Database
    • File Sharing
    • File Transfer
    • Full Text Search
    • Indexing
    • Interaction Tracking
    • Issue Management
    • Live Chat
    • Meeting Management
    • Messaging
    • Milestone Tracking
    • Mobile Access
    • Multi-User Collaboration
    • Notes Management
    • Percent-Complete Tracking
    • Personalization
    • Prioritization
    • Project Management
    • Project Planning/Scheduling
    • Real Time Data
    • Real Time Notifications
    • Real Time Synchronization
    • Real-Time Chat
    • Real-time Updates
    • Remote Access/Control
    • Remote Support Software
    • Reporting/Analytics
    • Reporting/Project Tracking
    • SSL Security
    • Screen Sharing
    • Search/Filter
    • Single Sign On
    • Survey/Poll Management
    • Surveys & Feedback
    • Tagging
    • Task Management
    • Team Chat
    • Testing/QA Management
    • Third Party Integrations
    • Time & Expense Tracking
    • Traditional Methodologies
    • Two-Way Audio & Video
    • User Profiles
    • Video Chat
    • Video Conferencing
    • Video Support
    • Workflow Management

    Alternatives

    Samepage

    4.8
    #1 Alternative to Slack
    Samepage is award-winning collaboration & project management software. Progress is shown in real time and helps teams...

    monday.com

    4.6
    #2 Alternative to Slack
    monday.com is a cloud-based Work OS, where teams create workflow apps in minutes to run their processes, projects, and...

    Asana

    4.4
    #3 Alternative to Slack
    Asana is a work and project management solution for teams. You can organize everything—from company objectives to...

    Trello

    4.5
    #4 Alternative to Slack
    From sales and marketing to HR and operations, teams can design and customize Trello to fit their unique needs and work...

    Reviews

    Overall rating

    4.7 /5
    (20,377)
    Value for Money
    4.5/5
    Features
    4.5/5
    Ease of Use
    4.6/5
    Customer Support
    4.4/5

    Already have Slack?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 20,377
    Brent w P.
    Overall rating
    • Industry: Computer Software
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    The communication tool you can't do without

    Reviewed on 22/12/2020

    Slack has improved our communication workflow with our team and improved the way we interact with...

    Slack has improved our communication workflow with our team and improved the way we interact with clients. It allows for multiple language to be spoken by using some translation tools, thus including more staff and especially non-english speaking staff.

    Pros

    Slack is a great collaborative software that helps users to collaborate across cities, countries, and timezones. It is a crucial part of our project workflow and helps to let developers, project managers, and clients speak to each other in a collaborative enviroment.

    It has numerous integrations that allow for third-party apps to interact, create, and receive messages and alerts. These integrations allow us to have one place in which all communications can flow and makes it easier for a worldwide team to be up on the latest updates and critical alerts that may happen.

    Cons

    The slack tool can be a little battery intensive, especially as you add more slack channels. It also gets quite expensive as you add additional paid members to the group. If you are not aware of all your paid members, or you add guests as paid it can get very expensive quickly.

    Because this is a discussion, it is also possible that critical conversations can get lost in the stream of texts coming through.

    Travis S.
    Overall rating
    • Industry: Insurance
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Mostly perfect

    Reviewed on 01/03/2021

    Slack has been fantastic for keeping our remote workforce connected, fostering a sense of community...

    Slack has been fantastic for keeping our remote workforce connected, fostering a sense of community within our organization, and freeing up our inbox for more important items. There have been a few quirks over the years, but the UI changes have been mostly positive. It seems like the platform is constantly improving with features that are actually useful instead of features for the sake of adding new features.

    Pros

    Slack Connect is great for facilitating efficient communication with partner businesses, vendors, and clients. Slack was already a vital part of our business and the ability to connect with other organizations on Slack cuts down on email significantly.

    Cons

    My only complaint with Slack at the moment is that Slack Connect conversations are placed at the top of the conversation list, even above starred conversations. Internal communication is more important to me and not having an option to place conversations with outside organizations below the ones I've determined are most important is an annoyance.

    Chaya W.
    Overall rating
    • Industry: Computer Software
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Slack – Managing projects optimally

    Reviewed on 18/04/2019

    Slack is a tool which can be used as a project management tool for managing projects and also it...

    Slack is a tool which can be used as a project management tool for managing projects and also it can be used for internal communication inside a project group or a company. Each project group can have its own channels inside the company workspace. Communication through private and public channels has made Slack more popular among the users.

    Pros

    Slack can be considered as a project management tool. Slack provides both mobile version and desktop version applications where the mobile version is installed in the mobile phone so that whatever may be the situation user may not miss any important information about the project instantly. While the desktop version helps to transfer files of the working project easily while working on the project. Slack provides the facility to share the files, folders, audio and video clips, links. there are private and public channels in slack. Users can be added to these channels and if the users prefer they can have their own personal chats through slack. The emojis, stickers, GIF are also added In Slack to provide better user experience and attract the users with its familiar look to most of the social media or texting apps.

    Cons

    In order to use Slack users need to have a proper network connection. Without proper network coverage, Slack won’t work. Sometimes messages won’t be delivered to the other side after a selected time(10 PM). Unless the user sets his or her state into active user won’t receive notifications after 10 pm. If the state is away then the messages sent after 10 pm won’t be delivered till the next morning. Because of this sometimes users may miss some important messages. It is both an advantage and a disadvantage too. There is no mechanism to know whether the receiver read the message or not once a message is sent. The sender has to wait until other messages come from the receiver acknowledging that the receiver read the message.

    Eric r. B.
    Overall rating
    • Industry: Internet
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Slack is the solution for internal communication and collaboration

    Reviewed on 09/03/2021

    Slack helps our team stay coordinated, interact in a timely manner, and track information in...

    Slack helps our team stay coordinated, interact in a timely manner, and track information in channels that provide context.

    Pros

    Slack's ease of use and understanding it paramount. While I find Teams to be over-extending itself into the Office world, Slack is just about making sure you can keep communication clear, timely and open. The ability to shift between private DMs, open channels, and private channels nicely delineates the way you can manage communication across a team. We use Slack for all internal communication, relegating email to external comms, which works really well.

    Cons

    The channels can overwhelm casual users at times. While the system tries to clean things up with suggestions, I think Slack should do more intentional hiding of under-used channels to keep it clean.

    Brandon S.
    Overall rating
    • Industry: Biotechnology
    • Company size: 501-1,000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    The Best Instant/Group Messaging Platform on the Market

    Reviewed on 13/02/2021

    Slack is great at keeping people connected across companies and geographies. I use it both...

    Slack is great at keeping people connected across companies and geographies. I use it both personally and professionally, and I it would be difficult to imagine not using it.

    Pros

    At least from my perspective, Slack pioneered the modern chat/channel communication platform and it offers the best and fastest experience. I love the seamlessness of switching from chats to channels and finding the thread I need at the moment I need it.

    Cons

    Unfortunately for me, I work in a Microsoft dominated company that will only pay for MS Teams. If Slack were a clear bargain, I might have a case to get them to switch. However, the paid versions of Slack are a decent chunk of change. That has meant that those of us who like to use Slack must do so on a free account.

    Showing 5 reviews of 20,377 Read all reviews

    Slack FAQs

    Below are some frequently asked questions for Slack.

    Slack offers the following pricing plans:

    • Starting from: US$8.00/month
    • Pricing model: Free, Subscription
    • Free Trial: Available

    Slack is available across three premium tiers with pricing based per user per month, outlined below: Standard Plan: $6.67/user/month (billed annually) or $8.00/user/month (billed monthly) Plus Plan: $12.50/user/month (billed annually) or $15.00/user/month (billed monthly) Enterprise Grid: contact Slack for custom pricing details

    We do not have any information about Slack features

    Slack has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

    Slack supports the following languages:

    English, French, German, Japanese, Spanish

    Slack supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Slack integrates with the following applications:

    5pm, Aha!, Airbrake, Aircall, Airtable, Amplitude, Any.do, AppSignal, Asana, Assembla, Automile, Autopilot, Azendoo, Azuqua, AzureDesk, Baremetrics, Beanstalk, BetterWorks, BigTime, Bitbucket, Bitium, Blitz, BlueJeans, Bonusly, Boundary, Box, Brand24, Breezy, Bugsnag, CATS, Calamari, CallPage, Callmaker, Cayzu, Centrify Identity Service, Chartbeat, CheckMarket, Checkfront, CircleCI, Cisco Webex, Clari, ClearSlide, Clearlogin, ClickMeeting, ClockIt, Continu, Copper, Crashlytics, Databox, Datadog, Desk.com, Dropbox Business, Egnyte, Emburse Abacus, Envoy Visitors, Favro, Flow, FlowVella, Freshdesk, Freshservice, Front, Geeekbot, GetResponse, GitHub, GoCo, GoToMeeting, Google Drive, Greenhouse, Groove, HaloPSA, HappyFox Chat, HappyFox Help Desk, HelloSign, Help Scout, Hive, Hoopla, HootSuite, HotGloo, HubSpot Marketing Hub, IFTTT, ITM Platform, Insightly, Intercom, Intervals, Jira, Kixie PowerCall, Kudos, Kyber, LeadDyno, Lessonly, Lever, Librato, LiveAgent, Localize, Locowise, Lucidchart, Lucidpress, MVISION Cloud, Mailchimp, Mailjet, MeisterTask, Mention, Mingle, Miro, Nagios XI, New Relic One, Notion, Okta, OneDrive, OpsGenie, Ottspotta, PagerDuty, Papertrail, PayPal, Pingdom, Pivotal Tracker, PractiTest, Procurify, ProdPad, ProductPlan, Pulseway, Qualtrics CoreXM, Quip, Qwilr, Rainforest, Ranktab, Raven Tools, Raygun, Re:amaze, Recruitee, Recruiterbox, Redbooth, Repuso, Roadmap, Rollbar, Sage HR, Salesforce Sales Cloud, SatisMeter, SendPulse, Sentry, SetMore, Sisense, Small Improvements, Smooch, SnapComms, SolarWinds Service Desk, Spinify, Staff Squared, Stripe, SupportBee, SurveyMonkey, TINT, Talkdesk, Time Doctor, TimeCamp, Todoist, Toggl Plan, Trello, TrueSight Pulse, Twine, Twitter, UpKeep, UpRaise, Userlike, Usersnap, VibeCatch, Vigil, WebHR, Wishpond, Woopra, WorkRamp, Wunderlist, Xplenty Data Integration Service, Zapier, Zendesk, Zenefits, Zoho Books, Zoho Expense, Zoho Inventory, Zoho Invoice, Zoho Projects, Zoho Subscriptions, Zoom Meetings & Chat, absence.io, smartQ, truDigital Signage

    Slack offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Chat

    Related categories

    See all software categories found for Slack.