About Lightspeed POS
From setup to your first sale and beyond the Lightspeed Kounta POS team is here to help get you up and running with the Point of Sale. Not that you'll need much help: its easy-to-navigate interface and intuitive functionality will have you setting up and selling products in no time. Customise your POS screen in any way you want so that Lightspeed Kounta POS adapts to the way you do business, rather than the other way around.
But don't stop there: add any number of free, built-in add-ons that extend Lightspeed Kounta POS's use beyond a full-featured POS. Track inventory and get low stock alerts, automate PO generation, create customer accounts, get detailed reporting and insights on what your customers, and when. It's a new level of business intelligence for the small shop. Third party add-ons take you even further, with loyalty apps, employee rostering, and online ordering.
Whether you have one store or ten or 100, you manage it all right from the secure back office, accessible through the web or a mobile. And the system is platform independent: it doesn't matter if you're running old POS terminals, Mac or Windows, tablets, or smartphones. Designed with hospitality in mind, Lightspeed Kounta POS has many features—like item variants and modifiers for inventory, easy discounting, or product components—work just as well with retail.
Pricing starting from:
US$80.00/month
- Free Version
- Free Trial
- Subscription
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Key benefits of Lightspeed POS
- Bank Level Security
Banks invest in physical infrastructure, 128 bit encryption, and the personnel required to keep it all running and secure, because your money is important to them. We take the same precautions with your data, because our customers are important to us.
- Works On and Offline
Lightspeed Kounta POS has native ability to work offline mitigates the risks of computing in the cloud. Don't worry about your connection: if it goes, down, Lightspeed Kounta POS saves everything and syncs it when the outage is over
- Lightspeed Kounta POS plays well with others
The Lightspeed Kounta platform is built on Open APIs that we share with partners who want to develop their own apps to work with ours. Things like accounting, online ordering, marketing, loyalty/rewards programs are all valuable to a retail business, and Lightspeed Kounta POS connects with the best of them.
- Really…Real Time!
Stay connected with your business no matter where you are. Login to your Dashboard and get up to the minute stats and data on how each location is doing.
- Centralised Point of Sale
Manage all your sites from one interface containing one master database, and then roll out tweaks on more individual bases.
- No more patches
Since we run the server, and manage the software, we take care of all the software updates and hardware upgrades. You just use the software. That means you get instant access to new features, as soon as they’re ready
- Invisible IT that just works
With Kounta, you'll spend far less time and money each month on managing your IT. You'll probably spend no time. We're running everything behind the scenes, so downtime just isn't a concern.
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
Australia, Canada, New Zealand, United Kingdom, United States
Supported Languages
English
Pricing starting from:
US$80.00/month
- Free Version
- Free Trial
- Subscription
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Images
Features
Total features of Lightspeed POS: 66
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Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great POS system for small retailers
Reviewed on 24/05/2021
I'd recommend Lightspeed to anyone. I've used the cloud-based platform in a baby boutique and a...
I'd recommend Lightspeed to anyone. I've used the cloud-based platform in a baby boutique and a home/gift shop. It's served us well in both settings. All our employees have been able to use the system without difficulty and the analytics have given us an advantage in managing operations.
Pros
Back-end setup is pretty simple and user interface for point of sale is easy and forgiving. Our '72 year old non-computer literate' retail associate was able to master it in no time. Customer support is also top notch.
Cons
There are a few small issues - refunds are a multi-step process, and setting up the ecom website didn't feel as intuitive as it could be. (I did talk with customer service about this. They agree the process could be streamlined and are in the process of rolling out a new setup process shortly.)
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great system
Reviewed on 28/09/2018
Pros
Great easy system to use. Easy to change payment methods and products and downloading and updating on excel also possible. Just starting to sync with Xero so that’s good too. Customer support really has improved massively since we started using it 2 years ago. I would recommend as a good all rounder.
Cons
Reporting in close detail has been a tricky one but with Kounta insights it seems to be improving although I think it’s still work in progress.
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Too Much Work
Reviewed on 03/06/2021
Liked the idea of the loyalty program but it was too fiddly to set up and maintain, so that ended...
Liked the idea of the loyalty program but it was too fiddly to set up and maintain, so that ended up being a massive waste of resources.
Pros
Lots of different bells and whistles and the developers are willing to work with you to customize a solution.
Cons
Too much work to stand up and too much work to keep running. The system crashed all the time and has to be constantly updated, revitalized, refreshed, and worked on in the back end.
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Awsome POS system! Easy for staff, easy for management. Outstanding customer service!
Reviewed on 04/04/2018
Pros
Can manage from anywhere. Easy to update products on prices on the spot. Great reporting and crm. Love that you only have to use functions that you require.
Cons
I would like to be able to view only POS from device which is not assigned as register. Also, not sure if already available, but we would like to be able to process gift certificates through the till easily.
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Kounta for Cafe Use
Reviewed on 12/03/2017
We have found Kounta to be excellent for our cafe. Staff need no maths skills to operate it easily....
We have found Kounta to be excellent for our cafe. Staff need no maths skills to operate it easily. the addition of photos makes product selection fast and accurate.
The only thing to watch is disgruntled staff that have been removed from rosters........they can sabotage the system by changing or deleting things. My advice, once they have been given notice immediately remove their access to Kounta and give them other duties until their time has been completed.
Pros
Overcomes the issue of staff not being able to read or do any math.
Provides multiple copies of invoices so that service can easily be tracked.
Allows lots of options to modify products which gives each client an individual experience.
Cons
Takes ages to set up if you have hundreds of products and options......but it is worth doing.
Lightspeed POS FAQs
Below are some frequently asked questions for Lightspeed POS.Q. What type of pricing plans does Lightspeed POS offer?
Lightspeed POS offers the following pricing plans:
- Starting from: US$80.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Including setup assistance and training by our team of hospitality experts, as well as 24/7 maintenance and support. Starting from $60 per month billed monthly, which means any business can afford and scale up with Lightspeed Kounta POS.
Q. Who are the typical users of Lightspeed POS?
Lightspeed POS has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Lightspeed POS support?
Lightspeed POS supports the following languages:
English
Q. Does Lightspeed POS support mobile devices?
Lightspeed POS supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Lightspeed POS integrate with?
Lightspeed POS integrates with the following applications:
ActiveCampaign, Albert, DoorDash, MYOB Business, Marsello, Mobi2Go, OrderUp, PayPal, QuickBooks Online Advanced, Quickbooks Online, Ritual, Saasu, Tanda, TimeForge, Windcave, Xero
Q. What level of support does Lightspeed POS offer?
Lightspeed POS offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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