About TriNet Zenefits
The Zenefits platform integrates all processes, apps, and tools needed, including payroll, HR, benefits, compliance, and time. Payroll management features allow users to stay up to date on earnings, deductions, and taxes easily, plus track and manage time off requests. Users can also review and approve vacation requests, sick leave, personal leave conveniently online. Pre-configured overtime calculations, time card fraud safeguards, and mobile clock-in/clock-out help employees accurately report their hours.
HR features enable users to manage hiring, onboarding and employee records all from the same platform. Users can send offer letters, run background checks and let new hires onboard themselves before their first day. Business intelligence reports allow users to visualize key HR data, and gain valuable insight into business performance. The HR library gives users quick and central access to everything from state law summaries, to productivity tools, to the latest news on health care reform.
Zenefits enables users to manage benefits administration, and supports medical/dental/vision, as well as life and disability, commuter, FSA and HSA benefits. To simplify compliance management, Zenefits supports online ACA compliance, small business compliance, plus a compliance assistant. Zenefits' compliance assistant helps users manage compliance changes efficiently with intelligent deadline tracking, built-in resources, and more. Zenefits' time management technology allows administrators and managers to track and manage time off requests simply and accurately. Native mobile apps for iOS and Android give users the flexibility to submit hours and request time off on the go.
Key benefits of TriNet Zenefits
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- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
All encompassing HR Solution! TRULY - SOLUTION
Reviewed on 07/02/2019
Saw huge cost savings pulled together many items into a central portal. Love the mobile app for...
Saw huge cost savings pulled together many items into a central portal. Love the mobile app for people our spread out to different locations.
Pros
The most important part is the ease of use for a complete solution. We use Onboarding, Time & Attendance, Payroll, Time Off, Benefits Admin, HSA Admin, Performance Management and the additional resources regarding HR, compliance. ITS ALL IN ONE PLACE! The convenience of having all of our HR-related items in one place for your people is priceless. We are able to run 4 companies from one portal, very effectively.
Cons
Employee support is generally handled digitally not over the phone. Most of our people prefer phone calls. However, support is very receptive and gets the job done well.
- Industry: Financial Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
User Friendly and Intuitive
Reviewed on 21/11/2019
The efficiency of Zenefits when it comes to onboarding is a huge timesaver. We're able to send...
The efficiency of Zenefits when it comes to onboarding is a huge timesaver. We're able to send employees key information they need before and after they start working with us with no manual work. I cut down on a few hours of work per week with this feature!
Pros
Zenefits is super simple to learn how to use, both for Admins and for Employees. My employees love being able to use the software for benefits enrollment, time off, and other requests. It's easy to teach someone how to use it because honestly, I don't really have to--the interface is really simple and easy to understand. Saves me a ton of time as an HR professional!
Cons
The Time Off reporting could be more robust, but this will come with time. As our company grows we're looking to pull more quick reports on PTO accrual and other balances, and some of the values we're looking for aren't readily available. There have been some changes in this area though, so the developers recognize how the system should be improved.
Reasons for Switching to TriNet Zenefits
The cost of Zenefits and the intuitive user interface sold us the most. We felt like we got the most value with the best user experience for our employees. The optional integrations were also a huge plus for us, like our 401(k) provider.- Industry: Apparel & Fashion
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Save yourself time and money!
Reviewed on 20/02/2020
Horrible! I don't even know where to begin. Customer service is a joke. Promises not kept, reps...
Horrible! I don't even know where to begin. Customer service is a joke. Promises not kept, reps telling you that they have 300+ messages in their inbox so you should wait.
They have so many shady practices that it is hard for me to not call it a scam. Like not updating your employee numbers before they charge you a full year of service. We were charged more that double of what we should have paid and they now won't refund!
They promised a 3 week setup period and here we are 7 months later not being able to use their payroll services. Thanks but no thanks.
Pros
Nothing! It looked good, it was presented good.
Cons
Do not let the sales rep convince you and save yourself thousands of nonrefundable dollars!
Alternatives Considered
PayFocusReasons for Choosing TriNet Zenefits
Thought bringing all services under one product would be easier, more efficient for us.Switched From
PayFocusReasons for Switching to TriNet Zenefits
Thought bringing all services under one product would be easier, more efficient for us.Response from TriNet Group
Good afternoon Liz,
I am sorry to hear that your experience with Zenefits was less than satisfactory. Although not perfect, we are purposeful. Our goal is to provide each customer an experience we can take pride in.
We will use your feedback to create better training, a better user experience, and a better overall product.
We wish you well.
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy and Convenient
Reviewed on 27/05/2020
Very positive. I have never used an outside service for basic HR functions before, but was...
Very positive. I have never used an outside service for basic HR functions before, but was pleasantly surprised at how much work Zenefits saves me by letting employees enter their own info.
Pros
Easy to use - Managers can access/input/share the info they need, employees can fill out their own info which saves HR a lot of work. Customer Service can be contacted easily. Reports/Info can be accessed easily. Reminders are emailed to you if any necessary information is missing.
Cons
I believe Zenefits does not have the ability to pay third party garnishments directly.
Alternatives Considered
RUN Powered by ADPReasons for Choosing TriNet Zenefits
I was not employed here at the time of the switch.Switched From
RUN Powered by ADPReasons for Switching to TriNet Zenefits
I was not employed here at the time of the switch.- Industry: Writing & Editing
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Very easy to set up and great app for employees
Reviewed on 13/06/2022
Great if you have mostly salaried exempt employees and you rarely need customer service help.
Great if you have mostly salaried exempt employees and you rarely need customer service help.
Pros
Overall very easy to use and set up would use again
Cons
It takes too long to reach a live person via chat. This used to be a great feature that allowed me to quickly fix issues. Now it takes 2-3 business days to get a response via email.
Reasons for Choosing TriNet Zenefits
The integration with harvest to track hours wasn’t the best.Switched From
QuickBooks TimeReasons for Switching to TriNet Zenefits
I had used Zenefits before and knew the set up was easy.TriNet Zenefits FAQs
Below are some frequently asked questions for TriNet Zenefits.Q. What type of pricing plans does TriNet Zenefits offer?
TriNet Zenefits offers the following pricing plans:
- Starting from:
- Pricing model: Free Version, Subscription
- Free Trial: Available
ESSENTIALS All the essentials for onboarding employees & managing HR. $8 per month, per employee GROWTH Expanded HR for growing companies. $14 per month, per employee ZEN Super-powered HR with extra tools. $21 per month, per employee Annual Contract (Save up to 20%) Add-On Apps available: Payroll Advisory Services Benefits Admin Using Own Broker
Q. Who are the typical users of TriNet Zenefits?
TriNet Zenefits has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500
Q. What languages does TriNet Zenefits support?
TriNet Zenefits supports the following languages:
English
Q. Does TriNet Zenefits support mobile devices?
TriNet Zenefits supports the following devices:
Android (Mobile), iPhone (Mobile)
Q. What other apps does TriNet Zenefits integrate with?
TriNet Zenefits integrates with the following applications:
Appraisd, Asana, Betterworks, Blueboard, Bonusly, Box, Breezy, Carta, Carta by Archon Systems, Deputy, Emburse Abacus, Expensify, Google Calendar, Google Docs, Google Drive, Google Hangouts, Google Workspace, Greenhouse, Greenhouse PM, Guideline, Hive, Hotel Engine, Human Interest, JazzHR, Lattice, Lattice Engines, Lessonly, Lever, Microsoft 365, NexTravel, Officevibe, Paycor Talent Development, QuickBooks, QuickBooks Online Advanced, Salesforce B2B Commerce, Salesforce Sales Cloud, SixFifty, Slack, Truework, Uber for Business, Workato, Xero, Zapier, Zugata, Zywave Learning
Q. What level of support does TriNet Zenefits offer?
TriNet Zenefits offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
See all software categories found for TriNet Zenefits.
- Compliance Software
- Corporate Tax Software
- Benefits Administration Software
- Human Resources Software
- Payroll Software
- Time Clock Software
- Workforce Management Software
- Onboarding Software
- Attendance Tracking Software
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- HIPAA Compliance Software
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