---
description: If you're in a hunt for the best solution for your business, learn what BigPanda has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: BigPanda Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Website Monitoring Software](/directory/113/website-monitoring/software) > [BigPanda](/software/91656/bigpanda-io)

# BigPanda

Canonical: https://www.getapp.sg/software/91656/bigpanda-io

> BigPanda (bigpanda.io) Autonomous Operations platform helps IT Ops, NOC \& DevOps teams detect, investigate and resolve IT incidents faster and more easily than ever before.
> 
> Verdict: Rated **4.5/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of BigPanda

 Discover your most problematic apps, services \& machines. Uncover trends and insights buried inside your alerts and then create reports

 Create tickets \& notifications in JIRA, PagerDuty, HipChat, ServiceNow, Slack, HipChat, email, SMS \& other channels. Keep you teams updated in real-time.

 Cluster all of your noisy alerts into high-level incidents to detect \& resolve critical issues quickly. Customize monitoring views for any app, cloud, team or business service.

 Correlate alerts to code deployments, time series metrics \& infrastructure changes, automatically and access critical insights quickly and easily.

 Discover and measure trends in new incidents and mean time to resolution for any team, application, data center, infrastructure tier, or other environment.

 Create custom analytics dashboards with unique parameters that are right for you and your team.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 2 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: BigPanda
- **Founded**: 2012

## Commercial Context

- **Starting Price**: US$6,000.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Standard pricing plan starts at $6 per monitored node per month 
Enterprise: Please contact BigPanda for volume discounts
- **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, United Kingdom, United States

## Features

- API
- Alerts/Escalation
- Assignment Management
- Bandwidth Monitoring
- Collaboration Tools
- Dashboard
- Data Aggregation
- IT Monitoring
- Incident Management
- Issue Auditing
- Issue Scheduling
- Knowledge Base Management
- Monitoring
- Prioritization
- Project Management
- Recurring Issues
- Root Cause Analysis
- Server Monitoring
- Service Level Agreement (SLA) Management
- Status Tracking

## Integrations (18 total)

- Airbrake
- AppDynamics
- Asana
- Chef Enterprise Automation Stack
- Datadog
- JIRA Service Management
- Librato
- Nagios XI
- New Relic
- Okta
- OneLogin
- PagerDuty
- Pingdom
- Scout APM
- Sentry

... and 3 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Website Monitoring Software](https://www.getapp.sg/directory/113/website-monitoring/software)

## Related Categories

- [Website Monitoring Software](https://www.getapp.sg/directory/113/website-monitoring/software)
- [Application Performance Management Tools](https://www.getapp.sg/directory/270/application-monitoring-performance/software)
- [Data Centre Management Software](https://www.getapp.sg/directory/277/data-center-management/software)
- [ITSM Tools](https://www.getapp.sg/directory/292/it-service-management-itsm/software)
- [Server Management Software](https://www.getapp.sg/directory/647/system-administration/software)

## Alternatives

1. [ManageEngine OpManager Plus](https://www.getapp.sg/software/2067727/manageengine-opmanager-plus) — 4.6/5 (33 reviews)
2. [PagerDuty](https://www.getapp.sg/software/91574/pagerduty) — 4.6/5 (219 reviews)
3. [Better Stack](https://www.getapp.sg/software/2051838/better-stack) — 4.8/5 (37 reviews)
4. [Datadog](https://www.getapp.sg/software/91489/datadog-cloud-monitoring) — 4.6/5 (357 reviews)
5. [Dynatrace](https://www.getapp.sg/software/100741/ruxit) — 4.5/5 (82 reviews)

## Reviews

### "Best Incident generation and automation tool." — 5.0/5

> **Surabhi** | *21 February 2023* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: As a user there are few observations under this tag like:1. Helps to make many things automate which reduce the manual effort and that helps minimize the IT noise.2. Incident management and detection in the real time which helps to take a right decision at right time. 3. Based on the intelligence this application helps to investigate the root cause as well.
> 
> **Cons**: Some observation under this tag:1. Sometime observer the delay in the alert reporting and reflect on the portal.2. Observe that in some cases provide irrelevant information on the problem cause.3. In the complex design observer that some workflow fails of miss the steps.
> 
> My overall experience on this solution is good would like to explore more as it reduces some manual work and helps to improve the productivity.

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### "Bigpanda review" — 4.0/5

> **Nishant** | *8 July 2022* | Information Technology & Services | Recommendation rating: 5.0/10
> 
> **Pros**: Bigpanda is veey user friendly..
I work on it on a daily basis and clears a lot of alerts and it savea much of time to generate a report from netbackup..
> 
> **Cons**: Sometimes the alert geta stuck even after resolving.. And that could be worked upon..
> 
> Bigpanda on a overall is a total plus for me.. Saves a lot of time and efforts..

## Links

- [View on GetApp](https://www.getapp.sg/software/91656/bigpanda-io)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/91656/bigpanda-io> |
| de-AT | <https://www.getapp.at/software/91656/bigpanda-io> |
| en | <https://www.getapp.com/it-management-software/a/bigpanda-io/> |
| en-AE | <https://www.getapp.ae/software/91656/bigpanda-io> |
| en-AU | <https://www.getapp.com.au/software/91656/bigpanda-io> |
| en-CA | <https://www.getapp.ca/software/91656/bigpanda-io> |
| en-GB | <https://www.getapp.co.uk/software/91656/bigpanda-io> |
| en-IE | <https://www.getapp.ie/software/91656/bigpanda-io> |
| en-NZ | <https://www.getapp.co.nz/software/91656/bigpanda-io> |
| en-SG | <https://www.getapp.sg/software/91656/bigpanda-io> |
| en-ZA | <https://www.getapp.za.com/software/91656/bigpanda-io> |
| es | <https://www.getapp.es/software/91656/bigpanda-io> |
| es-CL | <https://www.getapp.cl/software/91656/bigpanda-io> |
| es-CO | <https://www.getapp.com.co/software/91656/bigpanda-io> |
| es-MX | <https://www.getapp.com.mx/software/91656/bigpanda-io> |
| fr | <https://www.getapp.fr/software/91656/bigpanda-io> |
| fr-BE | <https://fr.getapp.be/software/91656/bigpanda-io> |
| fr-CA | <https://fr.getapp.ca/software/91656/bigpanda-io> |

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