--- description: If you're in a hunt for the best solution for your business, learn what Blackbaud CRM has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Blackbaud CRM Price, Reviews & Ratings | GetApp Singapore 2026 --- Breadcrumb: [Home](/) > [Fundraising Software](/directory/169/fundraising/software) > [Blackbaud CRM](/software/91747/blackbaud-crm) # Blackbaud CRM Canonical: https://www.getapp.sg/software/91747/blackbaud-crm Page: 1 / 3\ Next: [Next page](https://www.getapp.sg/software/91747/blackbaud-crm?page=2) > Comprehensive fundraising and supporter management system designed to maximize fundraising outcomes and engagement for large, enterprise-scale organizations. > > Verdict: Rated **3.5/5** by 51 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Blackbaud CRM A holistic view of constituents to manage interactions with them based on whether they are Individuals, Households, Groups, or Corporations and maintain visibility into corporate hierarchy.  Sophisticated donor management capabilities such as Stewardship Plans, Fund Management, Recognition Programs, Naming Opportunities, and Donor Challenges to increase donor engagement. Market segmentation to support complex multi-channel outreach programs. Research and Analytics powered by Blackbaud’s native prospect research tool, ResearchPoint, including data modeling and benchmarking. Mobile and web access to empower on the go fundraisers with constituent information through their mobile devices. Direct data access to cloud environments via read-only, read-write, and self-service developer portal to speed development cycle while maintaining control and optimizing security and compliance. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.5/5** | 51 Reviews | | Ease of Use | 3.1/5 | Based on overall reviews | | Customer Support | 3.4/5 | Based on overall reviews | | Value for Money | 2.9/5 | Based on overall reviews | | Features | 3.5/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: Blackbaud - **Location**: Charleston, US - **Founded**: 1981 ## Commercial Context - **Pricing Details**: To learn more about flexible pricing plans for Blackbaud CRM, please contact or chat with a live representative. - **Target Audience**: 2–10, 11–50, 51–200, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Canada, United Kingdom, United States ## Features - ACH Payment Processing - CRM - Communication Management - Contact Management - Donation Tracking - Donor Management - Email Marketing - Engagement Tracking - Event Management - For Nonprofits - Fundraising Management - Grant Management - Member Database - Membership Management - Reporting & Statistics - Social Media Integration - Volunteer Management - Website Management - Workflow Management ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Fundraising Software](https://www.getapp.sg/directory/169/fundraising/software) ## Related Categories - [Fundraising Software](https://www.getapp.sg/directory/169/fundraising/software) - [Nonprofit CRM Software](https://www.getapp.sg/directory/1517/nonprofit-crm/software) - [Charity Software](https://www.getapp.sg/directory/775/nonprofit/software) - [Campaign Management Software](https://www.getapp.sg/directory/304/campaign-management/software) ## Alternatives 1. [DonorPerfect](https://www.getapp.sg/software/91736/donorperfect-fundraising-software) — 4.5/5 (1415 reviews) 2. [Donorbox](https://www.getapp.sg/software/108833/donorbox) — 4.8/5 (625 reviews) 3. [Bloomerang](https://www.getapp.sg/software/103573/bloomerang) — 4.7/5 (1287 reviews) 4. [DonorSnap](https://www.getapp.sg/software/103381/donorsnap) — 4.6/5 (414 reviews) 5. [Neon CRM](https://www.getapp.sg/software/90665/neoncrm-by-z2-systems-inc) — 4.3/5 (618 reviews) ## Reviews ### "Crm for fundraisers" — 5.0/5 > **Verified Reviewer** | *15 September 2019* | Nonprofit Organization Management | Recommendation rating: 8.0/10 > > **Pros**: I like that crm can easily track interactions with top donors and fundraisers that I meet with on a weekly basis. > > **Cons**: Understanding some of the functionality of crm blackbaud takes some time, it is a little hard to understand/ learn at first. > > Overall, blackbaud CRM is a good application that took me a little bit of time to use its full functionality. ----- ### "Blackbaud is the gold standard" — 5.0/5 > **CORINNE** | *5 November 2019* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: We used this software at a previous organization that I worked at. Blackbaud has an incredible amount of reporting functionality. You can manipulate data any way you can imagine. Now that I have worked with other donor databases, I've come to appreciate in an even deeper way how much functionality Blackbaud's programs have. > > **Cons**: It takes a fair amount of experience and training to get the most out of the software, just because it can do SO much\! It is fairly user friendly for the basics, but when you are doing advanced query building and importing large amounts of data, you are going to need some technical assistance. But, they are pretty good about providing it. > > Overall, Blackbaud CRM is the gold standard for non profit fundraising software. It is expensive, but if your organization is large enough to afford it AND if you take the time and resources to train your employees to get the most out of it, you will gain tremendous insight into your donors and constituents. ----- ### "If you don't have it and are considering this product keep on looking\!" — 2.0/5 > **Jacqueline** | *27 July 2023* | Entertainment | Recommendation rating: 0.0/10 > > **Pros**: It is online and you can attach backup. I like that you can upload a budget. > > **Cons**: The customer support is pitiful and there is no one to holistically assist when you have a problem. Don't buy the line you can call one company for all your needs because it works like 20 companies all pointing their finger at each other and it is impossible to resolve problems. I am highly disatisfied. > > It is so frustrating. Customer service is an absolute joke ----- ### "Powerful tool for the Right Organization\!" — 4.0/5 > **Adrienne** | *3 December 2019* | Nonprofit Organization Management | Recommendation rating: 6.0/10 > > **Pros**: Blackbaud CRM is a robust system. Constituent profiles allow for you to collect a wealth of information about your constituents and use it to analyze, communicate, and solicit donations or sell your products. You can not only collect biographical information, you can also upload media, create action tracks (work flows), record giving history, etc. You can also add custom attributes for anything that is not out of the box. There is a lot of support available for blackbaud products and a knowledgeable support team dedicated to answering questions and troubleshooting. > > **Cons**: Software is a little clunky at times, you have to use it as it was intended or create workarounds to make things work. Software is pricey for a non-profit. Learning curve can be high for new users. When it comes to Membership, which is a big part of our business, the functionality is basic. > > Blackbaud CRM has given us a baseline for what to look for in a software. It has a lot of features and functionality that can be adapted for an organization. ----- ### "Blackbaud is great for non-profits\!" — 5.0/5 > **Chelsea** | *27 December 2018* | Museums & Institutions | Recommendation rating: 7.0/10 > > **Pros**: I love that Blackbaud has many different software options. The non-profit I work for used Blackbaud's Raisers Edge software for many years and switched to Altru in 2012 as our CRM needs had increased/developed as our organization grew. I also am appreciative of the time and attention that Blackbaud employees provide when support or training is needed. > > **Cons**: Blackbaud's client base is largely owned by non-profit organizations. Non-profits aren't typically the kind that can spend thousands of dollars on software every month. However, Blackbaud's products are very costly. I would say they are worth the money, if it's affordable. But I do question their motives when it comes to cost, as they seem very high for who the products are for. > > Blackbaud has allowed our team to increase relationship with our patrons through the careful documentation of every interaction and helpful information regarding the constituent- including sales orders, event registrations, donations, prospect management, memberships, contact information, household/organization relationships, marketing communications, etc. We also utilize the training and support available through Blackbaud to ensure we are using their tools to their full potential. ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.sg/software/91747/blackbaud-crm?page=2) ## Links - [View on GetApp](https://www.getapp.sg/software/91747/blackbaud-crm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data