--- description: If you're in a hunt for the best solution for your business, learn what Sumac has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Sumac Price, Reviews & Ratings | GetApp Singapore 2026 --- Breadcrumb: [Home](/) > [Fundraising Software](/directory/169/fundraising/software) > [Sumac](/software/9440/sumac) # Sumac Canonical: https://www.getapp.sg/software/9440/sumac Page: 1 / 7\ Next: [Next page](https://www.getapp.sg/software/9440/sumac?page=2) > Sumac is flexible nonprofit case management software that helps streamline operations, deliver exceptional client care, and maximize impact. It can also serve as a complete, all-in-one nonprofit case management software by adding extensions like donations, volunteers, grant management, memberships. > > Verdict: Rated **4.4/5** by 132 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Sumac Benefits of Using Sumac 1. Streamline Client Intake \& Onboarding Sumac simplifies client onboarding with customizable, web-based intake forms that automatically populate your database—no manual entry, no data imports. Capture the data you need up front, including signed waivers or consent forms, using built-in e-signature capabilities. It’s fast, professional, and secure. 2. Centralize Client \& Program Data Say goodbye to spreadsheets and siloed systems. With Sumac, your entire team works from the same source of truth. Client records, case notes, communication history, forms, and service data are all in one place—easily accessible, well-organized, and secure. 3. Improve Efficiency with Custom Workflows Sumac adapts to your organization’s unique processes. Build custom workflows, task reminders, and follow-up automations to support how your team works. Whether it’s scheduling regular check-ins, tracking case milestones, or managing service delivery—Sumac keeps everyone on the same page and nothing falls through the cracks. 4. Work Remotely with Confidence With Sumac Case Portal, included free, your caseworkers can access client files, update case notes, and log services on the go—from the field, from home, or anywhere in between. It’s mobile-friendly, secure, and built for frontline teams. 5. Manage Everything in One Place Extend Sumac to become your full nonprofit case management software by adding modules for: Donations – Manage fundraising campaigns, issue receipts, track giving history. Volunteers – Schedule shifts, track hours, and engage your supporters. Memberships – Automate renewals and manage tiered benefits. Grant Management – Stay organized with deadlines, requirements, and reporting. Custom Extensions – Build exactly what you need, from housing to food distribution to advocacy tracking. 6. Send Mass Email Campaigns, Without Extra Cost Sumac includes built-in email marketing so you can communicate with clients, volunteers, or donors without paying for a separate system. Create mailing lists, design templates, and send bulk messages—all from within your case management software. 7. Measure What Matters Easily track service delivery, client outcomes, and program impact. With robust, customizable reporting, you’ll have the data you need to inform decisions, meet funder requirements, and demonstrate your nonprofit’s value to stakeholders and your community. 8. Keep Client Data Safe Security and privacy are non-negotiable when working with vulnerable populations. Sumac is HIPAA \& PIPEDA compliant, with world-class hosting infrastructure, role-based access controls, and secure encryption—giving your team and clients peace of mind. 9. Scale as You Grow Whether you’re a small nonprofit or a large multi-program agency, Sumac scales with you. Add users, programs, and features without switching systems or disrupting your team’s workflow. Sumac grows alongside your mission. 10. Nonprofit-Focused Support You Can Count On Software is only helpful if you can use it confidently. That’s why Sumac includes free, live support from people who understand nonprofits. You’ll get real answers from real humans who are invested in your success—not outsourced bots or endless FAQ pages. With Sumac, nonprofits save time, improve service delivery, and strengthen client care - all with a system that’s built for their needs, values, and budgets. Sumac is more than software. It’s a partner in your mission. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 132 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Societ - **Founded**: 2004 ## Commercial Context - **Starting Price**: US$179.00 - **Pricing model**: Flat Rate - **Pricing Details**: Prices are based on your needs\! - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - ACH Payment Processing - API - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - Ad hoc Reporting - Administrative Reporting - Alerts/Escalation - Alerts/Notifications - Alumni Management - Applicant Tracking - Application Management - Appointment Management - Approval Process Control - Assignment Management - Attendance Management - Attendance Tracking - Auction Management - Billing & Invoicing ## Integrations (2 total) - Constant Contact - QuickBooks Online ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Fundraising Software](https://www.getapp.sg/directory/169/fundraising/software) ## Related Categories - [Fundraising Software](https://www.getapp.sg/directory/169/fundraising/software) - [Membership Management Software](https://www.getapp.sg/directory/171/membership-management/software) - [Nonprofit CRM Software](https://www.getapp.sg/directory/1517/nonprofit-crm/software) - [Charity Software](https://www.getapp.sg/directory/775/nonprofit/software) - [Human Services Software](https://www.getapp.sg/directory/1173/human-services/software) ## Alternatives 1. [CharityTracker](https://www.getapp.sg/software/108757/charitytracker) — 4.5/5 (1063 reviews) 2. [My Junna](https://www.getapp.sg/software/2051766/my-junna) — 4.8/5 (39 reviews) 3. [Casebook](https://www.getapp.sg/software/134051/casebook-platform) — 4.2/5 (86 reviews) 4. [Bonterra Apricot](https://www.getapp.sg/software/120783/apricot) — 4.2/5 (226 reviews) 5. [CaseWorthy](https://www.getapp.sg/software/112847/caseworthy) — 4.4/5 (44 reviews) ## Reviews ### "It has helped modernize our donation and course procedures." — 4.0/5 > **Christopher** | *8 May 2018* | Recommendation rating: 8.0/10 > > **Pros**: The software is easy to use. I personally did not do any training with it, but I am able to go in and access data whenever I need. > > **Cons**: With any software, there are limits to the customization. Sumac has been great in providing some customization, but we are a very unique organization and sometimes it is difficult to fit what we need into a software. > > Improved data tracking and reporting. Time savings. ----- ### "Development Director" — 5.0/5 > **Daniela** | *22 October 2025* | Fund-Raising | Recommendation rating: 8.0/10 > > **Pros**: The customizable functions, and customer service have been great. Always willing to adjust or work with us for our specific needs. > > **Cons**: Wish some of the grow your own sections could talk to each other better, allow for more uniformity and connection throughout the database. ----- ### "Sumac - robust and affordable CRM" — 3.5/5 > **Monica** | *22 September 2015* | Fine Art | Recommendation rating: 7.0/10 > > **Pros**: We started using Sumac for organizing our data a couple of years ago. Before that we were swimming in excel sheets and having multiple users access the same information was problematic. We use Sumac for ticketing, memberships and donations. I like that we have one system that organizes these three aspects, as there is (as one would hope) quite a bit of overlap between those three actions. It is also useful for organizing mailing lists (either hard copy or email) and analyzing data. But most importantly for us, it's an affordable option. There are CRMs out there that are more robust but for a small non-profit we wouldn't be able to afford them. Sumac is a really cost-effective option to suit our needs. > > **Cons**: Sumac has a lot of software updates. These updates don't fundamentally change the look or experience of using it, but the updates often require us restarting our server. The other aspect is, though they are working on this, is that the web integration is not as customizable as one might like. It's difficult to change the look or flow of it to go with our branding. Finally - there are just a lot of pop-ups for any application while using it (do you want to record this, do you want to save this, etc.) which seem unnecessary. ----- ### "We looked long and hard to find appropriate software." — 4.0/5 > **Lois** | *26 June 2015* | Nonprofit Organization Management > > **Pros**: If support is paramount, Sumac is a great choice. Sumac covers a broad scope of functions, including donations, memberships, sales and events. The software is very easy to use. Built in import functions are very user friendly and very complete. Transferring data into Sumac from another system is not difficult and the error checking before import is very good. Contact history is strong and allows drill downs into all the underlying documents. Contact records allow the addition of extra user-defined tabs and fields which is a great asset. > > **Cons**: Inventory tracking functionality could be more robust. Mail merges currently allow links between contacts and one other view, such as donations, memberships, etc. It would be helpful if more than one additional view would be supported. Reports could be improved, but this problem is easily resolved with a good report writer that links with an ODBC driver. > > We are a non-profit ministry and needed software that tracks donors/donations, accommodates product sales, tracks memberships and renewal dates, and handles event tracking. It is VERY CHALLENGING to find non-profit software for a mid sized organization that handles all of these functions. Sumac does all of this in addition to being a very affordable solution. Also, we needed rather extensive custom programming to handle some of our more specialized batch processing functions. Sumac did the custom programming for us. I think one of the most compelling reasons to use Sumac is their customer service and support. I have done business with a large number of software companies during my career and few if any have been as responsive to customer needs as Sumac. ----- ### "We had a challenging start, but over the past 6 months have had much better results with support." — 4.0/5 > **Jennifer** | *17 May 2018* > > **Pros**: It is customizable to our needs (mostly). Some of the features we would find beneficial are not available. > > **Cons**: We have encountered a number of bugs over the past few months in working with our trainer. She has been awesome in documenting and reporting them but the training time it ends up taking up in trying to find work arounds or confirm that it is in fact a bug is frustrating. ----- Page: 1 / 7\ Next: [Next page](https://www.getapp.sg/software/9440/sumac?page=2) ## Links - [View on GetApp](https://www.getapp.sg/software/9440/sumac) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data