---
description: If you're in a hunt for the best solution for your business, learn what Zendesk Sell has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
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title: Zendesk Sell Price, Reviews & Ratings | GetApp Singapore 2026
---

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# Zendesk Sell

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> Zendesk Sell is a CRM software focused on empowering sales teams to win more deals. By automating tasks and data analysis, the all-in-one platform aims to help sales reps increase productivity while enabling sales leaders to provide the personalized coaching needed to accelerate performance.
> 
> Verdict: Rated **4.3/5** by 160 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Zendesk Sell

 One-click, intelligent, out-of-the-box reports&#10;&#10; Customizable and editable list reports (dynamic and static)&#10;&#10; Mobile app on both iOS and Android with full desktop capabilities&#10;&#10; An in-house success team which onboards, trains, and supports the sales team’s growth&#10;&#10; Automated data analysis and prescriptive insights for sales acceleration

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 160 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.1/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Zendesk
- **Location**: San Francisco, US
- **Founded**: 2007

## Commercial Context

- **Starting Price**: US$19.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: 14-day free trial, no credit card required.&#10;&#10;Starter: $45 per seat, per month&#10;&#10;Professional: $95 per seat, per month&#10;&#10;Enterprise: $145 per seat, per month&#10;&#10;All plans are billed annually. Add-ons are also available for an additional cost.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Dutch, English, French, German, Polish, Portuguese, Spanish
- **Available Countries**: Australia, Canada, China, Germany, Ireland, New Zealand, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Auto-Dialer
- Batch Processing
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Recording
- Campaign Management
- Catalog Management
- Channel Management
- Chat/Messaging
- Client Tracking
- Collaboration Tools
- Contact Database
- Contact Management

## Integrations (31 total)

- Array
- Bedrock Data
- Domo
- Dotdigital
- Dropbox Business
- Front
- FullContact
- Gmail
- Google Calendar
- Google Drive
- Harvest
- HubSpot Marketing Hub
- Kustomer
- Mailchimp
- Marketo Engage

... and 16 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [CRM Software](https://www.getapp.sg/directory/230/crm/software)

## Related Categories

- [CRM Software](https://www.getapp.sg/directory/230/crm/software)
- [Sales Force Automation Software](https://www.getapp.sg/directory/338/sales-force-automation/software)
- [Sales Forecasting Software](https://www.getapp.sg/directory/584/sales-forecasting/software)
- [Sales Enablement Software](https://www.getapp.sg/directory/605/sales-enablement/software)
- [Online CRM Software](https://www.getapp.sg/directory/232/online-crm/software)

## Alternatives

1. [HubSpot CRM](https://www.getapp.sg/software/102533/hubspot-crm) — 4.5/5 (4458 reviews)
2. [Zoho CRM](https://www.getapp.sg/software/9908/zoho-crm) — 4.3/5 (6973 reviews)
3. [Bigin by Zoho CRM](https://www.getapp.sg/software/142099/bigin-by-zoho-crm) — 4.7/5 (730 reviews)
4. [Salesforce Sales Cloud](https://www.getapp.sg/software/90378/salesforce) — 4.4/5 (18782 reviews)
5. [Dynamics 365](https://www.getapp.sg/software/90844/dynamics-365) — 4.4/5 (5822 reviews)

## Reviews

### "Good CRM for small comapnies" — 5.0/5

> **Bartosz** | *31 July 2018*
> 
> **Pros**: I've used this CRM for my own company, which is one-man business. It was useful in managing all my clients contacts, deals etc. The mobile version is nicely done so nothing was annoying at all.
> 
> **Cons**: Actually I haven't used this in a big group so don't really know how it will be working with big amount of data. Didn't find anything wrong so far.

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### "Advanced CRM require learn" — 4.0/5

> **An** | *31 August 2021* | Marketing & Advertising | Recommendation rating: 7.0/10
> 
> **Pros**: They good at show how time to spend on each prospect via Smart Status. Pipeline provide the specialization of each stage require you focus to move deal next stage. The UI:UX is modern and fresh. Its colorful then your eye will interact faster
> 
> **Cons**: Not have an overview for the pipeline, you should go to report to see. The left-sidebar only provide the information key-in with the Bold style so it may difficult to see and assumpt
> 
> Totally is pretty good with the price like they offer. High tech require, report good, beautiful ui/ux

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### "Avoid this Zendesk stepchild\!" — 1.0/5

> **Andrew** | *4 October 2022* | Marketing & Advertising | Recommendation rating: 0.0/10
> 
> **Pros**: I used this product when it was Base CRM. It was a great crm, no fluff, just basic CRM features that worked really well.
> 
> **Cons**: Zendesk's acquisition of this product was a disaster\! They've got a bunch of bugs with bringing it into their ecosystem. It took almost a month to provision our account. Yes... we paid for a month of "we'll get it working soon, I promise\!" Since then, in the past 6 months, our account has just disappeared as if we cancelled it (we paid for the year already). No login, no access to information, and no support. Support from Zendesk takes a few days per response. Getting back into our account last time took over a week. Right now, we're locked out of our CRM. It's costing us tons of money\!
> 
> Non-existent support. Sales team pretends like they have no obligation to deliver on promises. This product is NOT intended for business use. It's a liability to Zendesk.

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### "Very useful app \!" — 4.0/5

> **Jimmy** | *12 September 2016* | Publishing | Recommendation rating: 8.0/10
> 
> **Pros**: Time saving for lead management.&#13;&#10;Followed best customer records.&#13;&#10;Android, calls are automatically tracked and recorded in base with an option to add a note of the conversation in order to remember it and therefore continue the discussion more effectively to the next call or email.
> 
> **Cons**: Creating quotes directly into Base and easily exportable to Xero has to be improved because it is a useful but incomplete integration to be really effective.&#13;&#10;Management contact book between Base CRM and Xero needs also improvement.
> 
> For our micro-enterprise, we consider this App as an employee who helps us to coordinate customer records. Since we are working with Base, we lose fewer customers and time to acquisition. With Google Chrome plugIn, when we are working with LinkedIn, with a single click, add a contact to lead to our database in Base CRM. This prevents us from doing it manually as before.

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### "Great modern day CRM" — 4.0/5

> **Tyrone** | *7 April 2018* | Higher Education | Recommendation rating: 9.0/10
> 
> **Pros**: Unlike Salesforce, Base CRM was created in the cloud.  It is a great sales and client communication tool.  The best feature is the mobile app for Android that integrates with your text messaging.
> 
> **Cons**: Base CRM is a bit more pricey than its competitors.  Additionally, you have to pay for each employee that uses it as compared to paying for a group of individuals to have access.

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## Links

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## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/9589/zendesk-sell> |
| de-AT | <https://www.getapp.at/software/9589/zendesk-sell> |
| en | <https://www.getapp.com/customer-management-software/a/zendesk-sell/> |
| en-AE | <https://www.getapp.ae/software/9589/zendesk-sell> |
| en-AU | <https://www.getapp.com.au/software/9589/zendesk-sell> |
| en-CA | <https://www.getapp.ca/software/9589/zendesk-sell> |
| en-GB | <https://www.getapp.co.uk/software/9589/zendesk-sell> |
| en-IE | <https://www.getapp.ie/software/9589/zendesk-sell> |
| en-NZ | <https://www.getapp.co.nz/software/9589/zendesk-sell> |
| en-SG | <https://www.getapp.sg/software/9589/zendesk-sell> |
| en-ZA | <https://www.getapp.za.com/software/9589/zendesk-sell> |
| es | <https://www.getapp.es/software/9589/zendesk-sell> |
| es-CL | <https://www.getapp.cl/software/9589/zendesk-sell> |
| es-CO | <https://www.getapp.com.co/software/9589/zendesk-sell> |
| es-MX | <https://www.getapp.com.mx/software/9589/zendesk-sell> |
| fr | <https://www.getapp.fr/software/9589/zendesk-sell> |
| fr-BE | <https://fr.getapp.be/software/9589/zendesk-sell> |
| fr-CA | <https://fr.getapp.ca/software/9589/zendesk-sell> |
| nl | <https://www.getapp.nl/software/9589/zendesk-sell> |
| nl-BE | <https://www.getapp.be/software/9589/zendesk-sell> |
| pt | <https://www.getapp.com.br/software/9589/zendesk-sell> |
| pt-PT | <https://www.getapp.pt/software/9589/zendesk-sell> |

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