About Lucidchart

Lucidchart is a web-based diagramming tool that makes drawing diagrams fast and easy. Quickly draw flowcharts, org charts, wireframes, UML, mind maps and more! More than 3 million users have chosen Lucidchart.

Work together with an unlimited number of others to create diagrams in real time, with changes synced instantaneously--great for team collaboration and working with clients. Outfit your company with Lucidchart for a fraction of the cost of alternatives like Microsoft Visio.


Key benefits of Lucidchart

HUNDREDS OF TEMPLATES & EXAMPLES:
- Flowcharts
- UML
- ERD
- Wireframing / iOS Mockups
- Network Diagrams
- Org Charts
- Mind Maps
- BPMN

POWERFUL & EASY TO USE:
- Hundreds of shapes with easy drag and drop functionality
- Export to PDF, PNG, JPG and Microsoft Visio (.vdx)
- Integrations with Google Drive, Confluence, JIRA, and Jive at no additional cost
- Dedicated support team to address your questions

BUILT FOR COLLABORATION:
- Real time collaboration
- Unlimited number of simultaneous collaborators
- Powerful version control and revision history
- Group chat and comments
- Embed diagrams in blogs, wikis or websites

SECURE & RELIABLE:
- All data transferred using SSL with AES-256 bit encryption
- Hourly backups stored across multiple data centers
- 99.9% uptime SLA for enterprise customers
- Admin-specified password strength and reset frequency requirements

ROBUST FOR ADMINS:
- Upgrade other users to administrators to help manage users
- Set whether new users automatically join the team or require an invitation
- Control which domains your team can collaborate with outside your company


Images

Lucidchart Software - View all document folders and import projects from third party platforms
Lucidchart Software - Create and edit business flowcharts
Lucidchart Software - Use shortcuts to quickly drag and drop diagram items
Lucidchart Software - Adapt Lucidchart’s timeline template for any purpose
Lucidchart Software - Access the editor for hundreds of shape libraries and advanced automated features
View 6 more
Lucidchart video
Lucidchart Software - View all document folders and import projects from third party platforms
Lucidchart Software - Create and edit business flowcharts
Lucidchart Software - Use shortcuts to quickly drag and drop diagram items
Lucidchart Software - Adapt Lucidchart’s timeline template for any purpose
Lucidchart Software - Access the editor for hundreds of shape libraries and advanced automated features

Not sure about Lucidchart? Compare with a popular alternative

Lucidchart

4.5 (2,054)
VS.

Starting Price

US$7.95
month
US$199.00
one-time

Pricing Options

Free version
Free trial
Free version
Free trial

Features

68
21

Integrations

40
No integrations found

Ease of Use

4.4 (2,054)
4.3 (33)

Value for Money

4.4 (2,054)
4.2 (33)

Customer Service

4.3 (2,054)
4.6 (33)
Green rating bars show the winning product based on the average rating and number of reviews.

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Reviews

Overall rating

4.5 /5
(2,054)
Value for Money
4.4/5
Features
4.4/5
Ease of Use
4.4/5
Customer Support
4.3/5

Already have Lucidchart?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 2,054
Aaron
Aaron
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to use and powerful diagramming tool.

Reviewed on 30/09/2019

Lucidchart is my goto for complex network diagrams, system workflow diagrams, process workflows,...

Lucidchart is my goto for complex network diagrams, system workflow diagrams, process workflows, data flow diagrams, API call flow sequence diagrams, system component diagrams.
I have used it for years and don't see any reason to switch to another product.
I would highly recommend this product.

Pros

1) Super easy to get started with simple registration options.
2) Very flexible sharing and collaboration options.
3) Multi-edit a document in real time with other users.
4) Easily lock down access to documents.
5) Many predefined industry standard documents to start from
6) Large list of export diagram export options. Examples, PDF, PNG...

Cons

1) At times the shape locator tool on the left hand side can be confusing depending on the document type you are working on, for example if you are working on a DFD diagram, the shapes directly related to the diagram should always be visible first after which other shape groups should be searchable.

Alternatives Considered

Visio

Reasons for Choosing Lucidchart

Software license requirement of Visio. Limited collaboration options.

Switched From

Visio
Federico
Federico
Overall rating
  • Industry: Banking
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great diagramming solution for a Small / Medium Business

Reviewed on 11/11/2022

Our overall experience with Lucidchart is great, we love the solution and plan to keep working with...

Our overall experience with Lucidchart is great, we love the solution and plan to keep working with them for the foreseeable time.

Pros

There are many features we loved about this software, some of them are the vast variety of charts and diagrams to choose from. We have practically all of the schemes needed to develop a robust data management solution. In addition the tool is very intuitive so we needed almost no training nor research to use it.

Cons

The one feature they could improve is the documentation tools, we believe it could be a little more simpler to work with. Another con could be the community, we reach for help and didn't fin much support.

Alternatives Considered

Visme and Visio

Reasons for Choosing Lucidchart

We made the switch because we needed a more robust tool to share our database diagramming.

Switched From

Visio

Reasons for Switching to Lucidchart

During our cost / price evaluation Lucidchart came with the highest value.
Chris
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 6.0 /10

Basic Software For Ease

Reviewed on 05/10/2021

Pros

This is a basic flowchart software that we used in lieu of Microsoft Visio. It was easy to use and to learn, with easy to follow help online for flowchart creation. The main benefit we found with this software was it's integration with Google Suites. With our company using Google Suites, this software easily integrates with other Google software and email.

Cons

It is a very basic software with limited features that we used, which was flowchart management. We used it for a short while as our company transitioned to Google-based software, however we've since gone back to Visio for it's better features and functionality.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Modelling your system with Templates for Collaboration

Reviewed on 31/12/2023

Pros

Excellent visual collaboration tool which has great features for creating process maps, data flow diagrams, import from atlassian, agile approach and many more

Cons

Few more integrations with Microsoft products need improvement, Mobile development is one of the focus area where Lucid team can focus in future.

Thomas
Thomas
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Collaboratively work on an idea to workflow to wireframe prototype all in one place

Reviewed on 12/06/2023

Very positive as it was very easy to collaboratively and remotely discuss new ideas, work flows and...

Very positive as it was very easy to collaboratively and remotely discuss new ideas, work flows and prototypes in one hub, instead of switching tools.

Pros

The clean interface and real-time collaboration helps boost efficiency and creativity as we can quickly take an idea and break it down to iterate on together.

Cons

Performance can be slower when dealing with larger, more complex diagrams. Additionally, the learning curve can be quite steep, especially when moving beyond basic diagrams and functionality, needs better guidance.

Alternatives Considered

draw.io, FigJam, Whimsical and Figma

Reasons for Choosing Lucidchart

User interface and former team members using the product was the main reason we switched

Switched From

Whimsical

Reasons for Switching to Lucidchart

User interface, ease of use, former team members using LucidChart and the pricing point were the most important factors
Showing 5 reviews of 2,054 Read all reviews

Lucidchart FAQs

Below are some frequently asked questions for Lucidchart.

Lucidchart offers the following pricing plans:

  • Starting from: US$7.95/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Lucidchart offers Free, Basic, Professional, and Team accounts: Free Individual: $7.95 /mo Team: $6.67 /mo Enterprise: Contact Lucid Software for pricing details. Free accounts allow users to create an unlimited number of diagrams with a limit of 60 objects per diagram.

Lucidchart has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Lucidchart supports the following languages:

Dutch, English, French, German, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish

Lucidchart supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Lucidchart integrates with the following applications:

Amazon EC2, Asana, AuditBoard, BambooHR, Box, Confluence, Dropbox Business, Dropbox Paper, GitHub, Gliffy, Google Cloud, Google Docs, Google Drive, Google Slides, Google Workspace, Jira, Jive, Microsoft 365, Microsoft Azure, Microsoft Excel, Microsoft PowerPoint, Microsoft Teams, Microsoft Word, Nextpond, Nuclino, Okta, OmniGraffle, OneDrive, OneLogin, Quickbase, Quip, Salesforce Sales Cloud, Slack, UVexplorer, Vidstep, Visio, Zapier, Zoho Connect, draw.io, leanIX

Lucidchart offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

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