Bill4Time

The platform, Bill4Time, has several features that I simply adore, and I am quite satisfied with it. I value the extensive and simple capabilities it provides for time tracking, expenditure management, client administration, and invoice production most of all. I can easily handle every part of my law firm effectively because to the platform's user-friendly layout and smooth interaction with other tools. The online time tracking tool, which enables me to precisely record my billable hours from any location, and the expenditure monitoring option, which enables me to maintain an exact record of my business-related expenses, are two features I really value. Another significant benefit is the capacity to provide comprehensive reports and invoices that may be modified. Additionally, the Bill4Time team's superb customer service is deserving of praise. They are constantly helpful, knowledgable, and ready to help with any questions or problems I may have.

Despite my overall satisfaction with Bill4Time, there is one thing that I find a little difficult. I'd say that using the platform for the first time might have a bit of a high learning curve. I originally found it a little hard to browse through all the features and functions of Bill4Time because I appreciate simplicity and ease of use. I needed some time to completely understand all the available settings and customization choices.

It is cloud-based, super user friendly (everyone's learning curve has been quite small), supports electronic billing, and gets the job done effectively and efficiently. If you have to follow billing guidelines that require a separate entry for every discreet task, the "batch" entry feature CANNOT be beat. Being cloud-based, I able to start working on getting my billing up to date within 48 hours of being hit by a CAT-5 hurricane. It has also let our team work remotely during the pandemic while having full access to our billing platform (my billing admin continues to work with us even though she moved out of state!). To put my review into context, after 25 years I opened my own law firm. My clients are mostly multi-national insurance companies that require I submit bills with ABA task and activity codes. I absolutely needed a billing platform, and I did not have the money to pay close to $10k in a server, "traditional software" (I grew up on one of the main legal billing programs out there) and IT setup. This costs me less per year that what such a program would cost, back-ups are taken care of, I can access from anywhere, and I don't have to cough up a pretty penny every five years to upgrade a server or the program. BTW- It has a very decent iOS app to boot (a proper app mind you; not browser based). I have no relation to Bill4Time; I'm just a very happy customer preaching its benefits as the practice of law evolves.

Even diamonds have flaws (at least most of them). I have only two items I yearn for, which I will share in order of importance:
1. When I look at a case and below I see all the time entries, I can see the activity code but I cannot see the ABA task code unless I click on the entry. It adds a step I would love to see erased when I am correcting our invoices. Not a dealbreaker for sure, but adding this small item would make a difference.
2. Much farther down the list: as far as I know, no Dropbox integration. I want to beg for it and did when I first subscribed to Bill4Time, but at present I am not sure I would even do much with it. Honestly, by now I don't even miss it.
Being cloud-based, your session can hiccup (it's rare but it does happen) and its a nuisance. This is not on Bill4Time; any platform you use via the internet is always subject to this. But the benefits of a cloud-based program (which I mentioned in the "Pros") exceedingly outweigh this, at least for me.

The software has a lot of useful features such as allowing you to bill by the hour, flat, or contingency. I use all three fee arrangements so this feature is crucial.

In terms of the user interface, it is not the most appealing software. Everything is basically blue, white, or grey. There is a helpful dashboard, but overall, it might benefit from some redesigning.

Maturity, UI design, time tracking and billing.

Nothing really. There are aspects I do not use, so can't really comment on them.