About Kantata
The Kantata Professional Services Cloud is purpose-built to help organizations with 50 to 5000+ employees unify resource management, project management, financial management, business intelligence and team collaboration all in one solution. Elevate your performance and unlock your potential with better operational execution throughout the entire professional services project lifecycle.
Create connections between business systems to unite teams and processes: Thanks to strategic integrations with leading CRM and accounting solutions (including Salesforce, Intacct, and QuickBooks), Kantata customers can build a unified platform for planning, delivering, and recognizing revenue related to services delivery across their entire business lifecycle.
Designed by services professionals, for services professionals: Kantata’s customers include consulting firms, marketing, creative agencies, tech, IT services, and other professional services providers. Typical clients are growing companies that need a software solution to successfully manage client demand with maximized profitability at scale. Kantata clients reside in more than 100 countries at both public and private companies.
Key benefits of Kantata
Resource Management:
Your resources are the heart of your business and the Kantata platform. Kantata is purpose-built to tackle the resource management realities you face every day. Kantata offers powerful resource optimization functionality that leverages operations management science, advanced algorithms, and analytics to overcome previously intractable business problems.
Operations Management:
From project management and team collaboration to all of your back-end accounting, Kantata's operations management gives you the functionality you need to operate with greater clarity and control. Provide the right views to the right people and make better decisions faster. With Kantata, you can easily manage all your project finances in the same place. We also offer flexible invoicing options where you can submit separate invoices for Fixed Fee and Time & Materials, or create a blended invoice with all the Tasks, Deliverables, and Milestones in your project.
Business Intelligence:
With Kantata, all your operational data is in one place and easy to access allowing you to work smarter and drive continuous improvement. Robust reporting, real-time monitoring, and customization put you in control. Data is the backbone for timely decisions that drive your success. With Kantata, all your operational data is in one place and easy to access. Customizable dashboards. Over 60 meaningful, services-centric reports.
Integrations and Workflows:
Connect with existing systems. Empower your teams. Extend the value of your technology investment. And infuse agility into your work with Kantata's solutions, all purpose-built for professional services. Kantata will enable your technology to work how your business works, leveraging your unique business processes. When your technology is optimized your people can focus on what they do best.
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- Industry: Internet
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great Project Management Tool
Reviewed on 20/02/2017
We've been using MavenLink for over a year now and we are constantly learning new and better ways...
We've been using MavenLink for over a year now and we are constantly learning new and better ways to utilise all the tools it has to offer. We use it as our core method of communication with our clients, it helps to have all the information in one place. The Time tracking tool is easy to use and we are hoping to take full advantage of the Resource Allocation and Gantt chart in the near future
Pros
- So many options and ways to customise each feature
- Time tracking tool is very easy to use, our team prefers it over what we have had in the past
- Custom reporting, especially weekly project reports, have upped our client communication game. Our Clients appreciate the extra level of transparency and it has helped us prevent a lot of surprises when the invoice is sent out.
- Resource Allocation and Gantt chart really help when it comes to Project Planning.
Cons
- It's really difficult to see WHO is responsible for a task if multiple people are assigned to it. This is a problem when you are looking at a project and want to see who is responsible for what from 30,000 feet. Instead, you need to go to that specific task and read through the comments to see where it stands. There are a few workarounds for it, but then all involved extra work and monitoring to make sure everyone using the system is doing so correctly.
- There doesn't seem to be a way to edit a comment once you post it
- You can't customise the status options for the different tasks, so something is either in progress, not started, needs information, or completed. It doesn't really let you customise it to follow your workflows.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great company and product - still room to grow but on the right track!
Reviewed on 31/10/2021
The product has brought our processes to the next level and the overall experience has been...
The product has brought our processes to the next level and the overall experience has been positive.
Pros
Resource planning was made 1000% better by using the Mavenlink product. It is an intuitive modern UI that is feature rich across the board.
Cons
There are some gaps in the product and areas where I wish it had been more configurable. For instance, invoicing could use more flexibility in terms of how you build out an invoice (and how you display things on the invoice). Also, time tracking is easy but notes aren't required nor is there a config to make them required which has been a big pain for us.
Alternatives Considered
ERP CloudReasons for Choosing Kantata
OpenAir is a horribly overly complex product with a very clunky resource planning module. In addition, NetSuite is now owed by Oracle and their responsiveness in terms of improved product features has come to a halt. Mavenlink's product is a breath of fresh air after OpenAir.Switched From
NetSuite OpenAirReasons for Switching to Kantata
Because of it's ease of use and company culture.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
One of the weaker project management tools out there. I wouldn't recommend this product.
Reviewed on 25/11/2017
The ability to see my project list at a glance, although this product is plagued with poor support...
The ability to see my project list at a glance, although this product is plagued with poor support and ultra slow development.
Pros
The UI is simple to use most of the time. It's easy to see your projects listed out, even though the organization tools are pretty weak.
Cons
The software is slow. Updates happen at a snails pace. Our team worked directly with the development team at Mavenlink and their process is just plain slow. The program is bogged down and sluggish. It lacks sub-tasks beyond 5 layers, the estimating feature is a joke and they only just recently implemented a basic WYSIWYG in the activity section. You also can't undo activity unless you go back to the feed. Talk to PMs who actually use this product!
Response from Kantata
Thank you for your insight and feedback regarding your experience. We have forwarded your feedback to our product team and will continue to strive to do better. Your CSM has reached out out to you to learn more and continue to advocate on your behalf, regarding these product enhancements and all your concerns. We look forward to continue to working closely with you regarding your experience. Have a nice day and happy holidays.
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Outstanding solution for our entire workforce
Reviewed on 29/12/2020
The overall experience from the get go was very positive, as we started the onboarding process and...
The overall experience from the get go was very positive, as we started the onboarding process and conducted internal training where I was able to get a lot of great feedback from my coworkers about how they find the ease of use and how they like the online product training catalog that is available.
Pros
I am able to view tasks for current projects, track upcoming projects, add notes and tag team members easily in a very organized way that allows me to save time and resources on a regular basis. My coworkers who I interface with closely have had a similar positive experience and I cannot recommend it enough.
Cons
The ability to customize what is viewable and editable in the main menu ( such as projects, tasks, insights) based on user permissions would make it easier tailor the overall product experience to our teams needs.
Alternatives Considered
BasecampReasons for Switching to Kantata
Mavenlink stood out based on how robust and intuitive it is and how its able to track project activities seamlessly without having to switch between different menus, product views and dashboards within the solution.- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Getting better
Reviewed on 22/09/2020
Nice tool with powerful reporting that needs significant improvement on usability.
Nice tool with powerful reporting that needs significant improvement on usability.
Pros
Robust reporting, integration to NetSuite, hierarchical team management, Activity feed
Cons
Ease of use needs significant improvement. Needs user configurable workflows and fields. User roles and security have no flexibility. Interface and reporting designed by someone who never has to use the application to run their day.
Reasons for Choosing Kantata
Integration to NetSuiteSwitched From
Adobe WorkfrontReasons for Switching to Kantata
Integration to NetSuite. Easy to use time entry. budget and profitability reporting.Kantata FAQs
Below are some frequently asked questions for Kantata.Q. What type of pricing plans does Kantata offer?
Kantata offers the following pricing plans:
- Starting from:
- Pricing model: Subscription
- Free Trial: Available
Kantata offers plans to meet your needs. Choose from resource management to complete PSA with advanced BI. Try a plan today! Kantata Resource Management and Professional Services Automation custom pricing based on request To receive accurate pricing information, contact Mavenlink directly.
Q. Who are the typical users of Kantata?
Kantata has the following typical customers:
51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Kantata support?
Kantata supports the following languages:
English
Q. Does Kantata support mobile devices?
Kantata supports the following devices:
Q. What other apps does Kantata integrate with?
Kantata integrates with the following applications:
Dynamics 365, Expensify, FinancialForce ERP, Gmail, Google Calendar, Google Drive, Google Workspace, HubSpot CRM, Jira, Microsoft 365, NetSuite, PayPal, QuickBooks Online Advanced, Quickbooks Online, SAP Concur, Sage Intacct, Salesforce Sales Cloud, Slack, Workday HCM, Xero, Zapier
Q. What level of support does Kantata offer?
Kantata offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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