--- description: If you're in a hunt for the best solution for your business, learn what Brightpearl has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Brightpearl Price, Reviews & Ratings | GetApp Singapore 2026 --- Breadcrumb: [Home](/) > [Shopping Trolley Software](/directory/97/shopping-cart/software) > [Brightpearl](/software/9926/brightpearl) # Brightpearl Canonical: https://www.getapp.sg/software/9926/brightpearl Page: 1 / 9\ Next: [Next page](https://www.getapp.sg/software/9926/brightpearl?page=2) > Brightpearl is a retail operations platform. Tightly integrated to all of your sales channels, Brightpearl connects your sales orders, fulfillment, inventory management, accounting, reporting and planning, warehouse management, replenishment, and more. > > Verdict: Rated **4.4/5** by 197 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Brightpearl With Brightpearl you can automate the ordinary, essential processes for efficiency, and capture and act on the exceptions that really impact your business, whether problems to fix or opportunities for growth. Automate operations to reduce costs in the back office and spend the time and money on areas that drive growth - new customers, channels, products, partners, and markets. Operations dictates the customer experience - perfect orders, deliveries, customer service and returns drastically increase the chances of repeat purchases, leading to profitable customers and higher customer lifetime value. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 197 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Sage - **Founded**: 1981 ## Commercial Context - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Denmark, Germany, Ireland, New Zealand, Norway, Sweden, United Kingdom, United States ## Features - 3PL Management - API - Access Controls/Permissions - Accounting - Accounting Integration - Accounts Payable - Accounts Receivable - Activity Dashboard - Alerts/Notifications - Audit Management - Audit Trail - Backorder Management - Bank Reconciliation - Barcode Recognition - Barcode/Ticket Scanning - Barcoding/RFID - Billing & Invoicing - Bills of Material - Business Intelligence - CRM ## Integrations (41 total) - Adobe Commerce - Authorize.Net Connector - Avalara - BILL Accounts Payable & Receivable - Backbone - BigCommerce - Dotdigital - EKM - EasyPost - FedEx Ship Manager - FreightPOP - Glew - InfoPlus - Klaviyo - Lightspeed Retail ... and 26 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Shopping Trolley Software](https://www.getapp.sg/directory/97/shopping-cart/software) ## Related Categories - [Shopping Trolley Software](https://www.getapp.sg/directory/97/shopping-cart/software) - [POS Systems](https://www.getapp.sg/directory/195/point-of-sale/software) - [Retail Management Software](https://www.getapp.sg/directory/198/retail-management/software) - [Accounting Software](https://www.getapp.sg/directory/236/accounting/software) - [Business Process Management Software](https://www.getapp.sg/directory/273/business-process-management-bpm/software) ## Alternatives 1. 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We currently use the system to manage our sales channels of 4 separate B2C Bigcommerce websites, 2 eBay stores, 10 Amazon stores (2 subsidiary businesses with 5 EU Amazon stores each) and manual telephone sales. We have 4 channels brands, which is where Brightpearl brands paperwork and emails differently for each company. It all works as one would expect, orders download and are aggregated ready for picking and shipping, inventory is updated across all sales channels, as sales occur and purchase orders are received, and accounting is updated at each point providing a real-time picture in a myriad of dashboards and reports that can be as detailed as needed. Brightpearl support is also excellent with most cases being resolved in less than 4 hours. > > **Cons**: I find very little to dislike about the software. It serves all the needs we currently have and know that there are elements such as automation that will prove to be useful at some point in the future. ----- ### "Happy user for 9 years" — 5.0/5 > **James** | *22 September 2025* | Sporting Goods | Recommendation rating: 10.0/10 > > **Pros**: Simple system with good flexibility to setup to meet our needs and workflows. We've been able to move away from multiple systems to one, and streamline many processes saving huge amounts of time and reducing human input and errors. When needed, support is great, and the team at BrightPearl are always a pleasure to speak and deal with. > > **Cons**: Top level reporting could be better. Ability to be able to filter reports more narrowly by custom fields and compare year by year. Reporting on margins would also be nice, again with period comparisons. This data is important to help analysis business performance and where focus may be required. > > Been very happy with Brightpearl overall. Support is always great and most of the time are able to help us solve any issues we may have. Often recommend the product to theres where we can see they would benefit from this over their existing systems. ----- ### "Misleading Sales Promises and Poor Product Performance" — 1.0/5 > **Robert** | *8 October 2025* | Packaging & Containers | Recommendation rating: 0.0/10 > > **Pros**: The concept of having one unified platform to manage inventory, orders, and sales across multiple channels sounded great in theory. The interface is fairly modern and intuitive, and the idea of connecting Brightpearl with BigCommerce initially seemed like a good fit for our business. Unfortunately, the actual functionality didn’t live up to what was promised. > > **Cons**: Many of the core features we were sold on didn’t work as described. Bulk pricing updates to BigCommerce, Authorize.net integration, and several automation workflows were either non-functional or unreliable. We were also misled into thinking we needed to buy an additional product, Inventory Planner, for reporting that already exists in Brightpearl. Support responses were slow and repetitive, and after months of back-and-forth, we lost all trust in the platform and the company. > > We were sold on Brightpearl’s promises of seamless integration with BigCommerce, automated pricing updates, and built-in reporting; none of which worked as described. We were never given a trial or hands-on demo before paying in full, so we relied entirely on sales presentations that turned out to be inaccurate. Critical features like bulk pricing syncs and Authorize.net integration failed to function, and we were misled into purchasing extra software for reporting that we later found was unnecessary. After months of back and forth, Brightpearl refused to refund the unused portion of our subscription. The product simply didn’t deliver on what was promised, and we’ve lost all trust in the company. ----- ### "Powerful warehouse and multichannel platform with a very usable (if slightly quirky) API" — 4.0/5 > **Issam** | *20 April 2026* | Computer Software | Recommendation rating: 7.0/10 > > **Pros**: The API is good and does most of the necessary things. It’s clean, well-documented, and reliable enough for real-time syncs, letting us build custom tools and solid integrations on top of it for our clients. > > **Cons**: Many features available in the GUI are lacking in the API, so you have to come up with clever ways of dealing with it and learn the quirks to overcome them. > > We've been building integrations and custom tools on top of Brightpearl for clients running their warehouses and multichannel operations (Shopify, eBay,...). The core system is rock-solid and intuitive: inventory, order routing, picking, packing, and shipping work exactly the way high-volume businesses need them to. We like it and we have built multiple tools that complete the native features. ----- ### "Reliable system with strong process automation" — 5.0/5 > **Erlend** | *25 August 2025* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Brightpearl is reliable and stable in day-to-day operations, especially for handling orders, inventory, and multichannel sales. The system is easy for staff to learn, and the core workflows (sales orders, purchasing, stock control) run smoothly without much downtime. Reporting is straightforward, and the integrations with e-commerce platforms have been solid. > > **Cons**: While Brightpearl is stable overall, there are a few areas with room for improvement. The search function can be a bit slow when working with large databases, and API limitations sometimes make deeper integrations harder than they need to be. > > Brightpearl has been a solid system for us, delivering good value for money over many years. The biggest strength has been process automation — it handles orders, stock, and purchasing with little manual effort, which saves time across the business. While there are some limitations with API, overall it has provided a reliable backbone for daily operations. ----- Page: 1 / 9\ Next: [Next page](https://www.getapp.sg/software/9926/brightpearl?page=2) ## Links - [View on GetApp](https://www.getapp.sg/software/9926/brightpearl) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data