Basecamp

Basecamp

Flexible project management & team communication tool

4.3/5 (11531 reviews)

Basecamp Overview

What is Basecamp?

Basecamp is a collaborative project management and daily task tracking application suitable for use by teams of all sizes, from SMBs to large enterprises. As well as providing features for task management and team communication, Basecamp enables the management and safe, secure storage of project related material and communications.

Basecamp can be used by freelancers and small teams, as well as dispersed, multinational teams to communicate on project ideas, tasks and deadlines. Basecamp's project management tool can be used to send messages, share and collaborate on files and documents, time tasks, define deadlines, and give feedback.

Basecamp uses a simple, visual interface to help individuals and team's manage their shared and personal projects and tasks. Basecamp's dashboard provides an overview of all your discussions, to-dos, files, text documents and events in a single glance.

The optional permissions and views in Basecamp mean you can choose which team mates and clients to collaborate with. The PM tool can be used to send messages, host discussions, organize events and meetings, share files and emails, and assign tasks.

Basecamp provides a project management solution for organizing both internal team projects, as well as client projects. You can choose to restrict permissions and views for project items, as well as entire projects. This allows users to share certain items with clients, while keeping other items private for sharing among the team.

Basecamp Overview

Pricing

Starting from
US$99.00/month

Pricing options

Free Trial
Free
Subscription
Value for money

For businesses, Basecamp costs a flat, fixed fee of $99/month or $999/year. This includes unlimited users and unlimited projects.

For non-profits and charities, a 10% discount is offered.

For teachers and students, Basecamp is free.


Basecamp Features

Devices
Business size
S M L
Markets
Asia, Australia, Canada, China, Europe and 5 others, India, Latin America, Middle-East and Africa, United Kingdom, United States
Supported Languages
Danish, Dutch, English, Finnish, French and 7 others, German, Italian, Japanese, Polish, Portuguese, Spanish, Swedish

Screenshots

Basecamp screenshot: The Basecamp home screen provides an overview of all teams and projects
Basecamp screenshot: The Basecamp home screen provides an overview of all teams and projects Basecamp screenshot: Basecamp's discussion threads replace hard-to-follow email chains Basecamp screenshot: Team visible to-do lists and due dates help to foster a culture of accountability Basecamp screenshot: Team members are automatically asked what they've worked on each day, week, or month, depending on the setup by admin Basecamp screenshot: Project progress, individual team member activity, key activities, overdue to-dos, approaching deadlines, and more are summarized in Basecamp's reports Basecamp screenshot: Group chat and instant messaging are built in to Basecamp, eliminating the need for a separate chat tool Basecamp screenshot: Automatic check-in questions can be customized Basecamp screenshot: PDFs, images and Google Docs can be stored centrally in Basecamp, and organized into folders or color-coded, for access by the all of the team Basecamp screenshot: Emails can be forwarded into Basecamp to be viewed and commented upon by the team, before also being replied to directly from Basecamp Basecamp screenshot: All projects can be viewed on Basecamp's mobile home screen, and any important ones pinned

Basecamp Reviews

Basecamp Reviews

Overall rating
4.3
/
5 11531 reviews
Excellent
5568

Very good
4448

Average
1236

Poor
215

Terrible
64

Value for Money
4.2
Features
4.2
Ease of Use
4.3
Customer Support
4.3
87% recommended this app
Stanislav G.

Can be Really Good if Team is Synchronised

Basecamp provides a platform for collaboration and project management that can be the backbone of digital marketing agencies, software development companies, or any other company which has a team of 5+ and at least 5+ projects (my estimates, not limitations of the product). It just helps the team to keep it all in one place and more importantly - it helps bring together remote teams, which is an ever-increasing scenario for many IT companies hiring VAs, content writers, PPC specialists, developers.


Ross M.

The Best "Pick Up and Get Going" Task Manager

Basecamp is where we keep all of our assignments and initiatives, and we've become diligent about not letting any lists or to-dos creep outside the system. This relies heavily on managing the project list carefully and making sure everything has its place. There are not guide-rails to keep you from placing a task in the "wrong" place - fortunately you can move tasks all around if someone puts something in an incorrect place. It's important that you define what Projects exist and create a framework for where assignments should go. A frequent complaint we hear around the office is "I don't know where to put this" so it's important that you outline your project structure and communicate it clearly. If you can nominate a gate-keeper to watch over the system organization, Basecamp can be a very effective way to manage all assignments across an organization and allow people to simply see what's due, when, with ease.


Clayton C.

Hands-down my favorite project management software

I really love Basecamp. It is simple, powerful, and gets out of your way so you can get work done. It has replaced about three other apps (including Slack) for our team. In Basecamp communication is now centered on getting things done and improving our products versus just chatting. There is an ideology to understand when using Basecamp but if you can adopt that you will be more productive and less stressed about getting work done.


Sean G.

The best production management software for our company.

We use Basecamp for every project that goes through our company, and we have some team members that use it constantly and some that barely want to touch it ... when you rely on Basecamp for your company to run smoothly, you need to make sure you have 100% buy in from the team and everybody is using the software with some form of ground rules in place to help keep everything organized. Once that is dialed in, basecamp really can cover every needs we run across and it has grown with us from a 3 person company up to a 28 person company and should be able to sustain for the foreseeable future.


Verified Reviewer

Nearly great but not quite

We felt that the "all in one" nature of the software was great, but beyond our initial tests we found it lacking in adaptability to fitting into the way WE work, (it wants you to wholly adopt their approach and we felt that there was an internal resistance to that development style) - therefore we abandoned the platform and looked for alternatives.


Stanislav G.
Industry: Marketing & Advertising
Company size: 13-50 Employees

Can be Really Good if Team is Synchronised

Used Daily for 1+ year
Reviewed on 13/02/2019
Review Source: Capterra

Basecamp provides a platform for collaboration and project management that can be the backbone of digital marketing agencies, software development companies, or any other company which has a team of 5+ and at least 5+ projects (my estimates, not limitations of the product). It just helps the team to keep it all in one place and more importantly - it helps bring together remote teams, which is an ever-increasing scenario for many IT companies hiring VAs, content writers, PPC specialists, developers.

Pros

It gives you the opportunity to manage a complex business with multiple projects and team members, providing a platform for communication and collaboration. I've personally used Basecamp for two years and have liked it in general for organizing Digital Marketing projects within an agency. You also get the ability to add the client to the project and choose what to show or hide from them, making it just a bit easier to keep them in the loop and get required feedback from them.
The ability to export tasks to Google Calendar is a good touch, but it would really depend if workflow creates Google Calendar worthy items. If not, you have a calendar within Basecamp.

Cons

Like any software with vast functionality, you have to learn all of its features to use it as it is intended to be used. Collaboration with teammates adds one more layer of complexity and problems can arise if the team is not coached to use it in a common way.
The ability to assign tasks to others can get overwhelming for the assignee. I personally had two account managers above me, as well as content writers I worked with and they all kept assigning even the smallest of tasks, or even worse - largely undefined tasks, that eventually led to me accumulating a whole lot of tasks and not seeking to clear my list.

Rating breakdown

Ease of Use

Likelihood to recommend: 8.0/10

Ross M.
Industry: Media Production
Company size: 13-50 Employees

The Best "Pick Up and Get Going" Task Manager

Used Daily for 2+ years
Reviewed on 09/12/2018
Review Source: Capterra

Basecamp is where we keep all of our assignments and initiatives, and we've become diligent about not letting any lists or to-dos creep outside the system. This relies heavily on managing the project list carefully and making sure everything has its place. There are not guide-rails to keep you from placing a task in the "wrong" place - fortunately you can move tasks all around if someone puts something in an incorrect place. It's important that you define what Projects exist and create a framework for where assignments should go. A frequent complaint we hear around the office is "I don't know where to put this" so it's important that you outline your project structure and communicate it clearly. If you can nominate a gate-keeper to watch over the system organization, Basecamp can be a very effective way to manage all assignments across an organization and allow people to simply see what's due, when, with ease.

Pros

Basecamp requires very little setup and there are very few barriers to overcome to get in and start making projects and tasks. It can very very scalable in terms of users and project count, and it's approach to To-do Lists and Tasks makes project organization fairly straight-forward. At it's core, making tasks is as easy as choosing a place to put them, naming them, and assigning them. With simple reports, users can view their tasks across all projects and start tackling them. If you want to take things a little bit deeper, you can assign mutiple people to tasks, set due dates, and loop other people into the tasks for conversations.

Cons

Basecamp still has some key missing features that create workflow issues every now and then. You can create recurring events, but not recurring to-dos. So, for example, if you want to create a "Close Accounting Books" to-do and assign it to a user to be finished each month by the 15th, there is not currently support for that. There's also no built-in gannt views, although they continue to innovate project management with new simpler ideas such as the "Hill Chart" which i'm a fan of. A lot of the lack of complex features comes from their desire to carefully curate features to keep the application from ballooning into a beast that's unwieldy and hard to learn.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Clayton C.
Industry: Computer Software
Company size: 2-10 Employees

Hands-down my favorite project management software

Used Daily for 2+ years
Reviewed on 25/02/2020
Review Source: Capterra

I really love Basecamp. It is simple, powerful, and gets out of your way so you can get work done. It has replaced about three other apps (including Slack) for our team. In Basecamp communication is now centered on getting things done and improving our products versus just chatting. There is an ideology to understand when using Basecamp but if you can adopt that you will be more productive and less stressed about getting work done.

Pros

Very affordable especially considering how many other solutions it replaces. Very clean minimal interface that gets out of your way and lets you get work done. Very fast and reliable. The mobile app is fantastic as well.

Cons

There is a little bit of a learning curve with the single page interface but that is be design.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Sean G.
Industry: Marketing & Advertising
Company size: 13-50 Employees

The best production management software for our company.

Used Daily for 2+ years
Reviewed on 17/12/2019
Review Source: Capterra

We use Basecamp for every project that goes through our company, and we have some team members that use it constantly and some that barely want to touch it ... when you rely on Basecamp for your company to run smoothly, you need to make sure you have 100% buy in from the team and everybody is using the software with some form of ground rules in place to help keep everything organized. Once that is dialed in, basecamp really can cover every needs we run across and it has grown with us from a 3 person company up to a 28 person company and should be able to sustain for the foreseeable future.

Pros

The pros of basecamp are the company wide team access and usage, easy access to current project related data, storage for project photos and renders. We have an archive of our projects for the past 6 years as well, so we can always go back in and find any info we may have had in the past but are missing now.

Cons

Basecamp is just difficult enough that our team members who are a little less tech savvy can feel overwhelmed with navigating the software. We tend to have 150 -250 open, active projects at any given time, so they struggle to know which project relates to them and get discouraged by the navigation.

Since there are so many ways to use the software, to-dos, conversations, calendars, file browsing, etc. it can become disjointed and unorganized quickly. You really need to stay on top of keeping everything in a manner that cuts down confusion.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Verified Reviewer
Industry: Computer Games

Nearly great but not quite

Used Daily for 6-12 months
Reviewed on 16/07/2018
Review Source: Capterra

We felt that the "all in one" nature of the software was great, but beyond our initial tests we found it lacking in adaptability to fitting into the way WE work, (it wants you to wholly adopt their approach and we felt that there was an internal resistance to that development style) - therefore we abandoned the platform and looked for alternatives.

Pros

For years we have been looking for an all in one project and task management system to use with our business. And BaseCamp is so nearly it, it has most of the features you'd expect but presents them in a different way to most other task tracking systems.

On the positive side, it's easy to use, friendly to the eye and everything is where it should be. It has some nifty features that you can easily become over-reliant on that aren't present in other management software tools. One recent addition was the Hill Chart where you plot a task on an "planning hill" - in a really visual way. This is totally unique and works well, helping you quickly identify the progress of any given task.

As a project manager, this is a very useful way of seeing where everything currently "is at"

Cons

Onto the Cons: For us, we found that the software was too verbose in its approach, it has a work log system where each user is expected to fill in a diary of what they have done today - sure, this can be switched off in the options, but the regularity of BaseCamp e-mailing you is far too high as a default. By default you're constantly managing e-mails from the system (which is precisely what is is meant to eliminate!)

Once you disable these notifications, we felt that the software starts to lose its impact, our staff started to drift away from it over time and went back to other task tracking methods (such as trello) for different areas of the development. This caused us to reconsider the entire enterprise and look for alternatives, our team just couldn't seem to adopt the (very rigid) way that Basecamp wants you to work.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 2.0/10

User recommendation
8/10
Based on 11,531 user ratings
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Basecamp Pricing

Basecamp Pricing

Starting from
US$99.00/month
Free Trial
Free
Subscription
Value for money

For businesses, Basecamp costs a flat, fixed fee of $99/month or $999/year. This includes unlimited users and unlimited projects.

For non-profits and charities, a 10% discount is offered.

For teachers and students, Basecamp is free.

For businesses, Basecamp costs a flat, fixed fee of $99/month or $999/year. This includes unlimited users and unlimited projects.

For non-profits and charities, a 10% discount is offered.

For teachers and students, Basecamp is free.

Value for Money
4.2/5
Based on 11,531 user ratings
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Basecamp Features

Basecamp Features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
Collaboration Tools
Drag & Drop Interface
Gantt Charts
Multiple Projects
Prioritizing
Progress Tracking
Project Management
Project Planning
Project Time Tracking
Project Tracking
Projections
Reporting & Statistics
Task Management
Task Tracking
Third Party Integration
Timesheets
Features
4.2/5
Based on 11,531 user ratings
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Categories

Videos and Tutorials

Videos and Tutorials

Additional information for Basecamp

Additional information for Basecamp

Key features of Basecamp

  • @mentions
  • Activity dashboard
  • Activity management
  • Activity tracking
  • Agenda view
  • Applause
  • Assignment management
  • Attach files, quotes & code samples
  • Automatic notifications
  • Chat
  • Chat functionality
  • Client projects
  • Commenting
  • Deadline Tracking
  • Document management
  • Document review
  • Document tracking
  • Drag & drop interface
  • Due date tracking
  • Email Invitations & Reminders
  • Emoji
  • Employee profile
  • Event organization
  • File & document sharing
  • File management
  • File storage
  • File upload
  • Group discussions
  • Group discussions
  • Group summary report
  • Message board
  • Permission management
  • Prioritizing
  • Productivity reporting
  • Project archiving
  • Project management
  • Project notes
  • Project templates
  • Project templates
  • Project time tracking
  • Real time data
  • Reporting
  • Role-based permissions
  • Scheduled Emails
  • Search Functionality
  • Task management
  • Task planning
  • Task scheduling
  • Task tracking
  • Time / task reporting
  • Time tracking by project

Benefits

  • Basecamp has been translated into Spanish, French, Italian, German, Finnish, Portuguese, Danish, Dutch, Polish, Swedish, Greek, Russian, Hungarian, and Japanese

  • Basecamp allows users to archive old projects, as well as to export projects, or elements of projects.

  • Native mobile apps for iOS and Android mean that Basecamp is accessible to users on the go.

  • Basecamp integrates with dozens of third party apps, including Chrometa. Cyfe, Ducksboard, Geckoboard, Usersnap, SnapEngage, Bidsketch, Quoteroller, PandaDoc, PageProofer, Zapier, CloudWork, Citrix ShareFile and many more.

  • Basecamp allows you to communicate and coordinate activities with you colleagues and clients. Set up events using the joint project calendar, start a discussion with one or more people, share files and other media, and share emails.

  • Basecamp can be used to manage client projects as well as team projects. Share projects with clients and keep internal projects among you and your colleagues.

  • Basecamp FAQs

    Basecamp FAQs

    Below are some frequently asked questions for Basecamp.

    Q. What type of pricing plans does Basecamp offer?

    Basecamp offers the following pricing plans:

    Starting from: US$99.00/month

    Pricing model: Free, Subscription

    Free Trial: Available

    For businesses, Basecamp costs a flat, fixed fee of $99/month or $999/year. This includes unlimited users and unlimited projects. For non-profits and charities, a 10% discount is offered. For teachers and students, Basecamp is free.

    Q. What are the main features of Basecamp?

    Basecamp offers the following features:

    • @mentions
    • Activity dashboard
    • Activity management
    • Activity tracking
    • Agenda view
    • Applause
    • Assignment management
    • Attach files, quotes & code samples
    • Automatic notifications
    • Chat
    • Chat functionality
    • Client projects
    • Commenting
    • Deadline Tracking
    • Document management
    • Document review
    • Document tracking
    • Drag & drop interface
    • Due date tracking
    • Email Invitations & Reminders
    • Emoji
    • Employee profile
    • Event organization
    • File & document sharing
    • File management
    • File storage
    • File upload
    • Group discussions
    • Group discussions
    • Group summary report
    • Message board
    • Permission management
    • Prioritizing
    • Productivity reporting
    • Project archiving
    • Project management
    • Project notes
    • Project templates
    • Project templates
    • Project time tracking
    • Real time data
    • Reporting
    • Role-based permissions
    • Scheduled Emails
    • Search Functionality
    • Task management
    • Task planning
    • Task scheduling
    • Task tracking
    • Time / task reporting
    • Time tracking by project

    Q. Who are the typical users of Basecamp?

    Basecamp has the following typical customers:

    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

    Q. What languages does Basecamp support?

    Basecamp supports the following languages:

    Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Polish, Portuguese, Spanish, Swedish

    Q. What type of pricing plans does Basecamp offer?

    Basecamp has the following pricing plans:

    Free, Subscription

    Q. Does Basecamp support mobile devices?

    Basecamp supports the following devices:

    Android, iPhone

    Q. What other apps does Basecamp integrate with?

    Basecamp integrates with the following applications:

    Billomat, Blinksale, Easy Insight, FreeAgent, Image Relay, Kayako, SeamlessGov, SnapEngage, Testuff, Usersnap

    Q. What level of support does Basecamp offer?

    Basecamp offers the following support options:

    FAQs, Knowledge Base, Online Support, Video Tutorials