Wrike Overview
What is Wrike?
Wrike is a cloud based collaboration and project management tool that helps users manage projects from start to finish, providing full visibility and control over tasks. The end-to-end solution takes projects from initial request to tracking work progress and reporting results.
With Wrike, project managers and team leads get an efficient tool to collect and organize project requirements, create project plans, and visualize schedules on the Gantt chart. As work progresses, project plans can be adjusted easily, and all involved teams will get notifications about work changes. The custom report builder helps users slice project data to present results to execs or teams.
With real-time work updates and personal dashboards, each team member will have a clear understanding of their work priorities. As tasks, files, and discussions are retrieved from email threads and unshared spreadsheets and brought to a central workspace, teams can spend more time doing the job instead of searching for work updates and information.
Wrike Overview
Pricing
Pricing options
FREE basic plan for teams up to 5 users: Unlimited projects & collaborators, key features.
Professional: Free for up to 15 users.
Business: $24.80 per user/month billed annually
Enterprise: To receive accurate pricing, contact Wrike directly.
Wrike Features
Media
Wrike Reviews
Wrike Reviews
I've researched & tested every major player in the "project management" space and Wrike Leads...
Wrike is an exceptionally well-developed tool that even offers integration with Outlook to help keep project communication and schedules organized and on-time.
Looks amazing, hard to use in practice, with unresponsive community support
We tried to solve the problem of a shared project and task management platform, but Wrike was too complicated, clunky.
If you're looking for streamlined, it's not Wrike.
I was introduced to Wrike by a client who swore by it (and still does) but I'm sad to say my experience with Wrike ended there. In my experience, it was needlessly confusing and just not intuitive.
Not My Favorite Product
We had a good implementation specialist helping us to configure the product. It wasn't as easy to train others on it, so we weren't able to use it everywhere we wanted to. In some areas, it's intuitive, in others, it's very clumsy.
A few things solidified my decision in discontinuing use of the software:
At the end of the day, creating a project plan and moving between formats/views caused my plans to list in alphabetical order, then reset, then tasks disappeared, then reappeared. Tasks would move, then return to where they were, and then duplicate. This was a badexperience when you're trying to make a basic project plan, and I ended up in MS Project, then simply exported it for my immediate need. It was much simpler.
Another reason was their lack of support. I had issues with the billing and customer success sides. At one point, our statements were being sent to the wrong person, after I had asked to be the main contact. Then they deactivated our account with no warning, and when I asked they said "it's written on the invoice". I supposedly had access to a CSM, but they never called. When I asked to be contacted by a manager, I was told they would call me and they never did. I also ended up with a credit on the account, after they shut it down saying we hadn't paid
Ideal for Small Businesses — Not for Large Enterprises
Wrike worked for a while, but our company grew out of it quickly. Development updates are random and rare. Plus, some features seem really outdated/none existent compared to other solutions. We wanted something that was more modern with more features and customizable options.
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I've researched & tested every major player in the "project management" space and Wrike Leads All
Pros
I'm a big fan of squeezing every additional second of my day, and as such, I'm constantly trying to do more in less time! Wrike keeps my projects on-time & on-budget, while allowing client collaboration.
Cons
I haven't found any major issues, perhaps the setup could be a little less involved but if you put in the time, you reap the rewards of a top project management tool.
Looks amazing, hard to use in practice, with unresponsive community support
We tried to solve the problem of a shared project and task management platform, but Wrike was too complicated, clunky.
Pros
Wrike provides a web-based platform that lets the whole team see the projects and tasks we have before us.
Cons
The interface is clunky. Multiple clicks are required for almost anything, and the views are not intuitive. Very difficult to get team adoption because ordinary users find it too complex.
We have also found the customer service lacking. We tried to solve a billing problem and it has taken five months. I have also seen community requests for features totally ignored, including the most obvious feature: being able to convert a task to a project. People write in about this every day but the developer team does not even reply in the community.
Finally, the ios application, while improving, is still subpar.
If you're looking for streamlined, it's not Wrike.
I was introduced to Wrike by a client who swore by it (and still does) but I'm sad to say my experience with Wrike ended there. In my experience, it was needlessly confusing and just not intuitive.
Pros
I suppose it was nice to see the activity my client was working on as well as her team, as it helped me do my job more efficiently.
Cons
Though we worked together for months, I never really got a grasp of the software. I feel like I couldn't find what I needed easily, I could never replicate the same action twice, and it was just tough to pick up.
Not My Favorite Product
We had a good implementation specialist helping us to configure the product. It wasn't as easy to train others on it, so we weren't able to use it everywhere we wanted to. In some areas, it's intuitive, in others, it's very clumsy.
A few things solidified my decision in discontinuing use of the software:
At the end of the day, creating a project plan and moving between formats/views caused my plans to list in alphabetical order, then reset, then tasks disappeared, then reappeared. Tasks would move, then return to where they were, and then duplicate. This was a badexperience when you're trying to make a basic project plan, and I ended up in MS Project, then simply exported it for my immediate need. It was much simpler.
Another reason was their lack of support. I had issues with the billing and customer success sides. At one point, our statements were being sent to the wrong person, after I had asked to be the main contact. Then they deactivated our account with no warning, and when I asked they said "it's written on the invoice". I supposedly had access to a CSM, but they never called. When I asked to be contacted by a manager, I was told they would call me and they never did. I also ended up with a credit on the account, after they shut it down saying we hadn't paid
Pros
I liked the ability to collaborate, both internal and external. I also liked the Trello style boards for tasks, as well as the ability to mention people and easily improve communication flows. The implementation was decent.
Cons
The scheduling feature was very buggy, the drag and drop feature was not flexible, and the customer service was non existant. The billing wasn't right, they do not contact you unless they want something, and the product purpose can be replicated using other tools (Monday, MS Project, Excel/Trello)
Ideal for Small Businesses — Not for Large Enterprises
Wrike worked for a while, but our company grew out of it quickly. Development updates are random and rare. Plus, some features seem really outdated/none existent compared to other solutions. We wanted something that was more modern with more features and customizable options.
Pros
Wrike has a modern UI that builds appeal to users.
The tool itself is simple and easy for most to understand.
Cons
Wrike doesn’t have a spellcheck tool built-in by default. There’s one available, but each user has to sign-up for beta testing on their own time. It seems very strange that it’s not standard by now.
Wrike sends email notifications when a user is @ mentioned. However, the email takes about 20 minutes before it’s delivered to an inbox. You need to have the program up and running on your desktop if you want to have an immediate notification.
Wrike’s review tool is very basic yet extremely hard to use. Our company gave up on using it all together and rely on another software.
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Wrike Pricing
Wrike Pricing
FREE basic plan for teams up to 5 users: Unlimited projects & collaborators, key features.
Professional: Free for up to 15 users.
Business: $24.80 per user/month billed annually
Enterprise: To receive accurate pricing, contact Wrike directly.
FREE basic plan for teams up to 5 users: Unlimited projects & collaborators, key features.
Professional: Free for up to 15 users.
Business: $24.80 per user/month billed annually
Enterprise: To receive accurate pricing, contact Wrike directly.
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Wrike Features
Wrike Features
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Categories
Categories
Additional information for Wrike
Additional information for Wrike
Key features of Wrike
- @mentions
- API
- Access control
- Activity dashboard
- Activity management
- Activity tracking
- Andriod and iPhone app
- Approval process control
- Asset management
- Automate recurring tasks & projects
- Automatic backup
- Branded workspace
- Budget tracking
- Built-in time-tracker
- Built-in timer and reports
- Calendar
- Calendar integrations with Google and iCalendar
- Calendar management
- Collaboration tools
- Collaborative workspace
- Configurable workflow
- Custom calendars for vacations, sick leave etc.
- Customizable reporting
- Dashboard creation
- Data backups
- Data encryption
- Due date tracking
- Email & calendar synchronization
- Email-to-task syncing
- File management
- File sharing
- File version control
- Forms management
- Personal dashboard
- Planning tools
- Prioritizing
- Progress reports
- Project reporting
- Project time tracking
- Project tracking
- Project workflow
- Real time reporting
- Reporting & statistics
- Resource management
- Role-based permissions
- Secure data storage
- Shared workspace
- Subtasks
- Task management
- Task planning
- Task scheduling
- Task tracking
- Task-related discussions
- Template management
- Third party integration
- Time tracking by project
- Timeline management
- User access controls
- User groups
- Workflow management
- Workload view & scheduling
- assignment tracking
- bug tracking
Benefits
Project and task management: Create, schedule, and delegate tasks, visualize your plans on the Gantt chart, track time and budgets spent on projects.
Team collaboration: Discuss tasks with your team, get real-time notifications on work updates, share files and edit them online, review and approve digital assets.
Real-time workspace: Streamline all requests, keep work files, tasks, and discussions organized, and manage your tasks on the go with free mobile apps.
Project and team reporting: Build custom, interactive reports by project, team, department, etc. and share it with execs or employees.
Advanced security: Role-based access control, SSO, 2FA, strong data center security and protection.
Customizations & integration: Custom workflows, fields, user groups, branding, 30+ integrations (including Salesforce, JIRA, etc.)
Team behind the app: Best-in-class 24/7 support team and professional product team releasing killer features every month
Wrike FAQs
Wrike FAQs
Below are some frequently asked questions for Wrike.
Q. What type of pricing plans does Wrike offer?
Wrike offers the following pricing plans:
Starting from: US$24.80/month
Pricing model: Free, Subscription
Free Trial: Available
FREE basic plan for teams up to 5 users: Unlimited projects & collaborators, key features. Professional: Free for up to 15 users. Business: $24.80 per user/month billed annually Enterprise: To receive accurate pricing, contact Wrike directly.
Q. What are the main features of Wrike?
Wrike offers the following features:
- @mentions
- API
- Access control
- Activity dashboard
- Activity management
- Activity tracking
- Andriod and iPhone app
- Approval process control
- Asset management
- Automate recurring tasks & projects
- Automatic backup
- Branded workspace
- Budget tracking
- Built-in time-tracker
- Built-in timer and reports
- Calendar
- Calendar integrations with Google and iCalendar
- Calendar management
- Collaboration tools
- Collaborative workspace
- Configurable workflow
- Custom calendars for vacations, sick leave etc.
- Customizable reporting
- Dashboard creation
- Data backups
- Data encryption
- Due date tracking
- Email & calendar synchronization
- Email-to-task syncing
- File management
- File sharing
- File version control
- Forms management
- Personal dashboard
- Planning tools
- Prioritizing
- Progress reports
- Project reporting
- Project time tracking
- Project tracking
- Project workflow
- Real time reporting
- Reporting & statistics
- Resource management
- Role-based permissions
- Secure data storage
- Shared workspace
- Subtasks
- Task management
- Task planning
- Task scheduling
- Task tracking
- Task-related discussions
- Template management
- Third party integration
- Time tracking by project
- Timeline management
- User access controls
- User groups
- Workflow management
- Workload view & scheduling
- assignment tracking
- bug tracking
Q. Who are the typical users of Wrike?
Wrike has the following typical customers:
Large Enterprises, Mid Size Business
Q. What languages does Wrike support?
Wrike supports the following languages:
Danish, English, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Ukrainian
Q. What type of pricing plans does Wrike offer?
Wrike has the following pricing plans:
Free, Subscription
Q. Does Wrike support mobile devices?
Wrike supports the following devices:
Android, iPhone, iPad
Q. What other apps does Wrike integrate with?
Wrike integrates with the following applications:
Azuqua, Bitium, Built.io Flow, Bynder, Cronforce, Dropbox Business, Hubstaff, Kissflow Digital Workplace, Workato, Zapier
Q. What level of support does Wrike offer?
Wrike offers the following support options:
Knowledge Base, Online Support, Phone Support, Video Tutorials
Wrike is an exceptionally well-developed tool that even offers integration with Outlook to help keep project communication and schedules organized and on-time.